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Ridha Wahyutomo; Prasasto Satwiko

SARGA: Journal of Architecture and Urbanism 2023 Universitas 17 Agustus 1945

Meningkatkan angka kejadian COVID-19 telah memberikan arahan bagi rumah sakit untuk mengadakan ruang rawat inap isolasi. Perhatian pada ruang isolasi di rumah sakit, terutama terkait desain dan juga fungsi mental healing bagi pasien. Di sisi lain masih ada hal yang belum banyak digali terkait pengamatan fungsi jiwa mood dan afek melalui pendekatan non psikiatri atau pendekatan fisiologi. Emotiv dipergunakan sebagai alat pengamatan fisiologi otak berbasis, sistem EEG (Electroencephalography). Emotiv menerapkan metode perekaman, aktifitas gelombang kelistrikan otak tanpa invasi jaringan, yaitu pemasangan elektroda pada permukaan kulit kepala. Gelombang kelistrikan ini muncul seiring aktivitas sel-sel otak. Secara keseluruhan, tujuan dari penulisan ini adalah untuk memberikan penjelasan teoritis mengenai perangkat emotive untuk konteks penelitian dan eksperimen terkait mood dan afek pasien saat mendapatkan perawatan inap di ruang isolasi COVID-19. Penulisan ini merupakan review literatur dengan menggunakan beberapa sumber Pustaka serta hasil penelitian terkait alat EEG, alat emotiv, dan fungsi jiwa mood dan afek. Semua sumber literatur akan disimpulkan dan disusun secara teoritis. Hasil yang akan diharapkan adalah penjelasan secara teoritis yang berurutan dan jelas terkait pemanfaatan emotiv pada pengamatan mood afek terhadap desain interior ruang isolasi.

Dewi Astuti Sudijanto; Cut Mutya Bunsal; Berthina Hermin Korah

Jurnal Anestesi: Jurnal Ilmu Kesehatan dan Kedokteran, 2023 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Labor is the process of opening and thinning the cervix, where the fetus is pushed out through the birth canal. Finger Grip Relaxation is a muscle relaxation action that is believed to reduced pain. The purpose of this research was to find out the effect of finger grip relaxation technique on pain reduction in post sectio caesarea patients at the 2nd Grade Hospital of R.W. Monginsidi in Manado.This research was conducted by using a quasi experimental one group pre-test and posttest design. Sampel in this research amounted to 15 respondents using accidental sampling technique. Data collection was done by sharing SOP. Then, the collected data was processed by running the SPSS computer program version 16.0 to be analyzed by a Wilcoxon test with the significance level ? = 0,05.The result showed that there is an effect of finger grip relaxation technique on pain reduction in post sectio caesarea patients.The conclusion of this research is that there is an effect of finger grip relaxation technique on pain reduction in post sectio caesarea patients at the 2nd Grade Hospital of R.W. Monginsidi in Manado. It is suggested to update information about the effect of finger grip relaxation technique on pain reduction in post sectio caesarea patients.

Anna Lusia; Ira Ocktavia; Juliyanti

JURNAL ILMIAH KESEHATAN MASYARAKAT DAN SOSIAL 2023 CV. ALIM'SPUBLISHING

Preoperative actions can have a psychological impact on patients such as fear and anxiety. To overcome anxiety can be done pharmacologically and non- pharmacologically. One of the non-pharmacological therapies to reduce anxiety is instrumental music therapy. The purpose of this study was to determine the effect of instrumental music on anxiety in preoperative patients in the Lukas Inpatient Room, Santo Vincentius Hospital Singkawang. The method used is a quasi-experimental design with Pre And Post Test Without Control. Sampling was carried out using the Probability Sampling technique with the Simple random sampling technique with a total sample of 31 people. The method of data collection was using the APAIS questionnaire sheet and MP3 instrumental music. Data analysis used was univariate and bivariate analysis using the Saphiro-Wilk normality test, probability value (sig) <0.05 and non-parametric Wilcoxon test obtained p-value 0.000 <0.05. This study shows that most of the patients before being given instrumental music therapy experienced high anxiety by 51.6%, the level of anxiety after being given instrumental music decreased to moderate anxiety by 38.7%. There is an effect between before being given instrumental music therapy and after being given instrumental music therapy to preoperative patients in the St. The results of the study can be proposed as a suggestion in the management of anxiety at the General Hospital of Santo Vincentius Singkawang by using instrumental music in preoperative patients

Anna Lusia; Ira Ocktavia; Juliyanti

JURNAL ILMIAH KESEHATAN MASYARAKAT DAN SOSIAL 2023 CV. ALIM'SPUBLISHING

Preoperative actions can have a psychological impact on patients such as fear and anxiety. To overcome anxiety can be done pharmacologically and non- pharmacologically. One of the non-pharmacological therapies to reduce anxiety is instrumental music therapy. The purpose of this study was to determine the effect of instrumental music on anxiety in preoperative patients in the Lukas Inpatient Room, Santo Vincentius Hospital Singkawang. The method used is a quasi-experimental design with Pre And Post Test Without Control. Sampling was carried out using the Probability Sampling technique with the Simple random sampling technique with a total sample of 31 people. The method of data collection was using the APAIS questionnaire sheet and MP3 instrumental music. Data analysis used was univariate and bivariate analysis using the Saphiro-Wilk normality test, probability value (sig) <0.05 and non-parametric Wilcoxon test obtained p-value 0.000 <0.05. This study shows that most of the patients before being given instrumental music therapy experienced high anxiety by 51.6%, the level of anxiety after being given instrumental music decreased to moderate anxiety by 38.7%. There is an effect between before being given instrumental music therapy and after being given instrumental music therapy to preoperative patients in the St. The results of the study can be proposed as a suggestion in the management of anxiety at the General Hospital of Santo Vincentius Singkawang by using instrumental music in preoperative patients

Rahmanti, Ainnur; haksara, endro

Jurnal Fisioterapi dan Ilmu Kesehatan Sisthana (JUFDIKES) 2023 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Hemodialisa merupakan tindakan yang digunakan untuk menangani pasien CKD. Tindakan ini dapat mempengaruhi psikologis pasien CKD karena harus dilakukan suumur hidup, pasien menjadi ketergantungan pada mesin yang pelaksanaannya rumit dan membutuhkan waktu yang lama serta memerlukan biaya yang relative besar. Sehingga pasien menjadi bosan, malas menjalani hemodialisa, kualitas hidup menurun dan bisa berakibat kematian. Kecemasan ini salah satu hal yang dikeluhkan oleh pasien-pasien hemodialisa. Penerapan aromatherapy lavender sebanyak 0.6 ml selama 1 x 30 menit merupakan salah satu terapi nonfarmakologi yang aman untuk mengurangi tingkat kecemasan pada pasien yang akan menjalani hemodialisa. Penelitian ini bertujuan untuk mengetahui gambaran penerapan aromatherapy lavender dapat menurunkan tingkat kecemasan pasien CKD yang akan menjalani hemodialisa di Rumkit Tk. II dr. Soedjono Magelang. Jenis penelitian yang digunakan deskriptif dengan metode pendekatan studi kasus. Subjek yang digunakan sebanyak 2 orang dengan kriteria pasien hemodialisa, pasien yang tidak mempunyai riwayat alergi terhadap aromatherapy lavender, pasien sadar dan dapat berkomunikasi, pasien yang bersedia menjadi responden, pasien yang menjalani tingkat kecemasan sedang dengan lembar penilaian HRS-A (score 21-27). Berdasarkan analisa data didapatkan hasil bahwa subyek I mengalami penurunan dari score kecemasan 27 (sedang) menjadi 19 (ringan) dan subyek II dari score kecemasan 24 (sedang) menjadi 17 (ringan). Kesimpulan penerapan aromatherapy lavender efektif untuk menurunkan tingkat kecemasan pada pasien yang akan menjalani hemodialis. Penerapan aromatherapy lavender direkomendasikan untuk menurunkan tingkat kecemasan pasien yang menjalani hemodialisa.

Solehudin, Solehudin; Sancka Stella; Ahmad Rizal; Lannasari, Lannasari

Journal of Educational Innovation and Public Health 2023 Pusat Riset dan Inovasi Nasional

Identifikasi yang salah menyebabkan pasien menerima prosedur tindakan medis yang tidak benar. Kesalahan yang mengakibatkan pasien cedera dapat berupa ketidaktepatan identifikasi pasien yang berakibat kesalahan atau keterlambatan diagnosis, kegagalan dalam bertindak, kesalahan pengobatan, dan kesalahan dosis atau metode dalam pemberian obat. Tujuan penelitian adalah untuk mengetahui gambaran penerapan identifikasi dalam melakasakan sasaran keselamatan pasien di rumah sakit. Metode penelitian yang digunakan merupakan study kasus. Peneliti melakukan pengamatan terhadap pelaksanaan identifikasi pasien di salah satu ruangan perawatan rumah sakit di Bogor. Instrumen penelitian menggunakan lembar cecklist yang disesuaikan dengan Standar Operasional Prosedur identifikasi pasien di rumah sakit tersebut. Peneliti melakukan pengamatan kepada 5 orang perawat setiap hari dalam jangka waktu 5 hari berturut-turut. Hasil observasi didapatkan masih ada perawat yang belum patuh dalam melaksanakan penerapan Standar Operasional Prosedur Identifikasi Pasien. Hasil wawancara didapatkan bahwa; “…SPO tersebut sudah disosialisasikan oleh kepala ruangan, perawat sudah memahaminya. Tetapi saat akan melakukan tindakan kepada pasien langkah-langkah identifikasi tidak dilakukan…” Kesimpulan hasil penelitian yaitu Identifikasi Pasien yang dilakukan oleh perawat belum optimal.

Lisna Agiara; Wizar Putri Mellaratna

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Drug eruption atau erupsi alergi obat merupakan bagian dari adverse drug eruption didefinisikan sebagai suatu respon terhadap obat yang dapat bersifat toksis, berbahaya, dan tidak diharapkan, dengan dosis normal yang digunakan sebagai profilaksis, diagnosis, dan terapi suatu penyakit. Angka kejadian erupsi alergi obat bervariasi antara 0% hingga 8%, dengan penyebab tersering yaitu antibiotik. Insidens erupsi obat alergi pada negara berkembang berkisar antara 1% hingga 3%. Artikel ini membahassuatu kasus pasien perempuan berusia 56 tahun datang dengan keluhan timbulnya bercak kemerahan disertai rasa gatal pada badan, tangan, dan kaki yang memberat sejak 1 minggu terakhir. Diketahui bahwa pasien sempat mengonsumsi antibiotik golongan penicillin (amoxicillin) untuk mengurangi keluhan batuk pilek yang sebelumnya dialami oleh pasien sekitar 1 bulan yang lalu. Pemeriksaan status generalis didapatkan keadaan umum pasien tampak sakit sedang, kesadaran komposmentis, tanda-tanda vital dalam batas normal, dan pada wajah didapatkan pembengkakan (edeme). Status dermatologis didapatkan efloresensi primer berupa plak dan makula eritematosa (makulopapular) berbatas tidak tegas, disertai skuama kasar berwarna putih diatasnya. Pasien diterapi dengan pemberian kortikosteroid oral (dexamethasone), kortikosteroid topikal (desoximethasone), dan tambahan antihistamin oral (cetirizine). Pasien juga diedukasi untuk menghentikan konsumsi antibiotik yang dicurigai sebagai penyebab timbulnya keluhan pasien. Pasien menunjukkan perbaikan setelah 7 hari mendapatkan terapi.

Mamay Mamay; Lia Mar’atiningsih; Aceng Ali Awaludin; Regawati Rizkina

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

Diabetes mellitus yang tidak dikontrol dengan baik akan menghasilkan berbagai komplikasi penyakit salah satunya yaitu dislipidemia. Dislipidemia adalah suatu kelainan metabolisme pada lipid yang ditandai dengan tingginya kolesterol total dan trigliserida. Jika tubuh kelebihan kadar trigliserida akan mengakibatkan resistensi insulin sehingga metabolisme gula darah akan terganggu. Pada penelitian ini bertujuan untukk mengetahui korelasi kadar trigliserida dan GDP pada Penderita DM tipe 2 di RSUD dr Slamet Garut. Sampel dalam penelitian ini adalah 28 orang penderita DM tipe 2 telah berpuasa 8-12 jam. Pemeriksaan glukosa darah puasa dengan metode GOD – PAP dan trigliserida dengan metode GPO -PAP. Dari hasil penelitian terdapat 5 orang (17,9%) responden mempunyai kadar GDP normal dan 23 (82,%) responden mempunyai kadar GDP tinggi dan 11 (39,3%) responden mempunyai kadar trigliserida normal dan 17 responden (60,7) mempunyai kadar trigliserida tinggi. GDP dan Trigliserida menunjukan pola positif, artinya semakin tinggi GDP, maka kadar trigliserida pada penderita DM tipe 2 semakin tinggi. Hubungan tersebut sedang dengan Pearson’s correlation sebesar 0.427. Hasil statistic menunjukan p=0.024 yang berarti p<0.05 sehingga dapat disimpulkan ada hubungan yang bermakna antara kadar GDP dan trigliserida pada pasien DM tipe 2 di RSUD dr Slamet

Rofi Nuraziz Rusmiyandani; Dety Mulyanti

Jurnal Anestesi: Jurnal Ilmu Kesehatan dan Kedokteran, 2023 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

EMERGENCY UNIT PATIENT REGISTRATION INFORMATION SYSTEM DESIGN IN LANUD SULAIMAN BANDUNG HOSPITAL This research aimed to know emergency unit patient registration information system design in Lanud Sulaiman Bandung Hospital. The method was descriptive qualitative method approach to data collection techniques were direct observation, interview and literate studies that had relevance to the subject matter of research problem. The problems that hinder the process of registration in the emergency department included: 1). Processing Installation Emergency Unit registration report as a whole was still done manually and not structured; 2). Installation Emergency Unit type of service structured not yet, so many patients who were not emergency services who came to the Emergency Unit. The suggestions were given to the optimization process of emergency unit registration at Lanud Sulaiman Bandung Hospital, there were: 1). Coordination to the Head of Medical Records and Head of the Hospital for the addition of a registration officer in the emergency unit and supporting facilities such as computer information systems; 2) The hospital provides information such as notice boards or brochures about the schedule of doctors in the hospital.

Hasrini Hasrini; Pariati Pariati; Zulkarnain Zulkarnain; Amirah Maritsa; Zahrawi Astrie Ahkam

Jurnal Sains dan Kesehatan (JUSIKA) 2022 Universitas Muhamadiyah Manado

Knowledge of how to maintain proper dental health will greatly Affects theincidence of dental caries, brushing and rinsing teeth - gargling is one of the behaviors to maintain oral hygiene. behavior based on correct knowledge will last longer than behavior that is not based on knowledge, an effort to increase knowledge is through health education. Online media is one of the educational media to increase knowledge of dental and oral health. The type of research in this study is a comparative analysis or "causal-comparative". The sampling technique which was used is the quota sampling based on 100 people in Puskesmas Minasa Upa as the research location.The research variable was the online media instagram in increasing knowledge of caries. The statistical analysis which was used is the T-test to show the relationship of Instagram in increasing the knowledge.The result shows that there is a role for education through online media in increasing the knowledge of cavities.    

Happy Nurhayati; Fransi Arsani

Jurnal Masyarakat Mengabdi Nusantara 2022 STIPAS Tahasak Danum Pambelum Keuskupan Palangkaraya

Anxiety before anesthesia procedures is a common problem in patients and their families. High levels of anxiety can affect the patient's physiological stability and postoperative outcomes. The family assistance program aims to provide education and emotional support to reduce anxiety before anesthesia. The methods used include socialization, interactive education, and evaluation of the patient's family's understanding before and after the intervention. This study involved 15 respondents at RSIA Aisyiyah Klaten. The results showed that after the intervention, there was a decrease in the level of anxiety in the patient's family from 70% to 35%. This finding indicates that family education and assistance have an important role in improving the mental readiness of patients and their families before undergoing anesthesia.

Norong perangin-angin; Julwansa Saragih; Lismawati Lismawati

Jurnal Ilmu Kesehatan dan Gizi 2022 Pusat Riset dan Inovasi Nasional

Individu yang menderita penyakit TB Paru sering merasa tidak berdaya, menolak, merasa bersalah, merasa rendah diri, dan menarik diri dari orang lain karena khawatir penyakit yang diderita menular kepada orang lain. Penelitian ini dilakukan di Rumah sakit Tentara Tingkat IV Pematang Siantar pada bulan bulan Agustus sampai dengan bulan desember 2022. Desain penelitian yang digunakan dalam penelitian ini adalah desain studi korelasional yang mengkaji hubungan antara variabel. Populasi dalam penelitian ini sebanyak 15 orang, teknik sampel yang digunakan accidental sampling. Skala ukur yang digunakan adalah skala likert dan cara ukur skala rasio. Tehnik pengolahan data dilakukan secara editing, coding, tabulating dengan tehnik analisa data kuantitatif. Variabel dalam penelitian ini adalah dukungan keluarga dan harga diri. Mayoritas responden yang berada pada kategori dukungan keluarga yang kurang sebanyak 6 orang (40 %), dan minoritas kategori dukungan keluarga yang baik sebanyak 4 orang (26,67 %). Mayoritas responden yang memiliki harga diri terganggu 9 orang (60 %), dan minoritas responden memiliki harga diri tidak terganggu 6 orang (40 %). Dukungan keluarga berhubungan secara positif dengan hubungan yang sedang terhadap harga diri pasien TB Paru r hitung 0,5 dengan nilai r tabel 0,027 dengan α = 0,05 maka r hitung 0,5 > r tabel 0,027 sehingga disimpulkan bahwa hipotesa dapat diterima, artinya ada hubungan dukungan keluarga dengan harga diri pasien TB Paru yang dirawat Di Rumah Sakit Tentara Tingkat IV Pematang Siantar. Diharapkan kepada perawat agar melibatkan keluarga pasien aktif dalam memberikan saran dan semangat seperti memberikan reward kepada pasien TB Paru untuk mempercepat penyembuhannya, karena yang paling berperan dalam proses kesembuhannya dan harga diri pasien tidak terganggu adalah keluarga.  

Putri, Anak Agung Istri Dwintya; Karsana, I Wayan Widi; Diaris, Ni Made

Bali Health Published Journal (BHPJ) 2022 Sekolah Tinggi Ilmu Kesehatan KESDAM IX/Udayana

Background: The first point of contact for patients seeking medical attention at the hospital is patient registration. Of course, the hospital needs to be able to deliver quality care. Hospitals, particularly in Bali, have a system in place for online reservations. Patients who wish to receive treatment at the cardiac polyclinic must first wait in line in the morning in order to receive a queue number before being able to receive treatment in the afternoon because the Tk II Udayana Hospital's outpatient registration system does not currently use an online reservation system. This study's objective was to develop an online reservation system for outpatients at Tk II Udayana Hospital's web-based cardiac polyclinic.   Methods: The study design used was the Pre Experimental Design method. Create an online registration system in the form of a web using the System Development Life Cycle or SDLC development stage. The samples used in this study were registration officers and patients using non-probability sampling technique with quota sampling. The instrument in this study used an observation checklist, stopwatch and also a questionnaire that was used, namely the usability USE questionnaire by Amond M Lund. Results: The study's usability test findings showed a percentage of 78.90%, which is considered "Eligible." The Outpatient Online Reservation System at the Web-based Cardiology Poly at Tk II Udayana Hospital is being used effectively, as shown by the Mann-Whitney Test findings, which have a significant value of 0.000 0.05. Conclusion: The study's findings show that the outpatient online reservation system at web-based cardiac polyclinics was successful in reducing waiting times and in making it easier for cardiac outpatients to make reservations online. The Mann-Whitney Test can be used to demonstrate this.

Deni Luvi Jayanto; Mohammad Bayu Dwi Saputro; Vicky Djusmin

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2022 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

Outpatient registration at Tanjunganom Health Centre is done online and manually. Patients who already have BPJS can follow the online registration method, while those who use the manual method can enter Puskesmas. From the results of random interviews with several patients for manual registration, it takes a long time of around 15 minutes, from the resulted of observations, one of the causes is the registration time at the counter and the place is not wide enough, from these problems, an outpatient registration application needed online via mobile with layout, color, and control to made it easier for officers to register patients and also make it easier for patients to carry out examinations and shorten the time. This type of research is descriptive with the object being studied, namely the registration unit, for the population in the registration study and patients a number of 2 officers and 2 patients using saturated sampling. For data collection was using observation and interviews. The results of this study are an online outpatient registration application via mobile based on layout, color, and control at the Tanjunganom Health Center. Based on the online outpatient registration application via mobile, it has been adapted to the needs of officers and the application should be realized by organizing training, outreach to officers, and educational instructions for the community so that it can be more optimal in its implementation. color, and control at the Tanjunganom Health Center. Based on the online outpatient registration application via mobile, it has been adapted to the needs of officers and the application should be realized by organizing training, outreach to officers, and educational instructions for the community so that it can be more optimal in its implementation. color, and control at the Tanjunganom Health Center. Based on the online outpatient registration application via mobile, it has been adapted to the needs of officers and the application should be realized by organizing training, outreach to officers, and educational instructions for the community so that it can be more optimal in its implementation.

Ayu Soviana; M. Afif Rijal Husni

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2022 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

The diagnosis code is said to be accurate if it is following what is written in the ICD-10. The determination of the diagnosis code for Typhoid Fever at Puskesmas Guluk-Guluk uses a smart book and the code is not specified with the fourth character. The purpose of this study is to review the accuracy of the Typhoid Fever diagnosis code for inpatients based on ICD-10 at Puskesmas Guluk-Guluk. The type of research used was descriptive quantitative research with a retrospective approach. The population of this study was medical record files of inpatients with a diagnosis of Typhoid Fever. The sampling technique used was random sampling. The results of the study from a total sample of 51 files of inpatient medical records for Typhoid Fever patients at Puskesmas Guluk-Guluk obtained 18 medical record files with accurate diagnosis codes (35.3%) and 33 medical record files with inaccurate diagnosis codes (64.7%). The results can be concluded that the inaccuracy is due to the diagnosis code not being obtained from the ICD-10  but from the smart book and not specified with the fourth character. It is recommended that coding officers in the coding process use ICD-10 to ensure the accuracy of the diagnosis code.

Hanna Sukmawati; Titis Eka Gusti; Eka Yumanisari

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2022 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

The quality of health services is a health service that can satisfy every service user of health services in accordance with the level of satisfaction of the average population and its implementation is in accordance with professional standards and codes of ethics. , friendliness and comfort of service. Respontime patient waiting time has an impact on patient satisfaction. A service is said to be good by the patient is determined by the fact that the services provided can meet the patient's needs by using the patient's perception of the service received. The purpose of this study was to describe the response time of waiting time at the Gempol Public Health Center. This study uses descriptive research with a quantitative approach. The population in this study was the average number of outpatients in 3 months, from November to January 2022, the sample in this study was 58 outpatients. The results showed that the respondent's characteristic factor to the response time of waiting time at the Gempol Public Health Center was 58 respondents, 49 respondents said that the waiting time was > 10 minutes (not appropriate) and 9 people said that it was < 10 minutes (appropriate). Based on the results of this study, it is expected that officers can register according to the SOP, which is < 10 minutes so that patients do not wait long for registration.

Izza Afkarina Mutiara; Titis Eka Gusti; Eka Yusmanisari

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2022 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

Utilization of health services in Indonesia from 7,300 respondents who experienced hospitalization was 53.36% in urban areas and 46.64% in rural areas in the last 1 year. Most of the patients who experienced hospitalization were treated at government hospitals 49.7%, followed by private hospitals at 28.6% and the rest were treated elsewhere. The utilization of inpatient services at Gempol Health Center is still low because the indicator values for inpatient services are not up to standard. The purpose of this study was to analyze the factors related to interest in utilization and interest in re-utilizing services for inpatients BPJS participants at Gempol Health Center. This research is descriptive quantitative with a cross-sectional approach. The sample of this research is 30 BPJS inpatients. Data collection techniques are interviews and questionnaires with univariate analysis. Frequency of respondents based on gender characteristics: 12 men (40%), 18 women (60%), by age category: 7 teenagers (23.3%), 20 adults (66.7%), and 3 elderly people (10%), based on their latest education: 5 people with low education (16,7%), 25 people with higher education (83,3%). The Frequency with which they are interested in service reuse: 18 people are interested (60 %) were not interested as many as 12 people.

Lilik Afifah; Anis Ansyori; Fita Rusdian Ikawati

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2022 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

In 2020 to 2022 there was a very high increase in outpatient visits at the Hospital of Prima Husada. In 2020 there are 22737 visits with 17 services, 2020 reached 60417 visits with 20 services, until 2021 increased again to 100892 visits with 21 services. Thus the interest of patients using Prima HusadaHospital each year has increased.This study aims to analyze the factors that influence patients in utilizing outpatient services at Hospital of Prima Husada, which consists of hospital facility variables, physician services, nursing service or midwife, service fee, ease of information, and service utilization decisions.This research type is quantitative research with Cross Sectional design. Sampling technique with Stratified Random Sampling. The number of samples in this study is 100 respondents. Data collection using questionnaire instrument. Data were analyzed by SPSS with Chi-Square statistic test. Chi-Square analysis showed that there were correlation between hospital facility variable (p=0,004), physician service (p=0,033), nurse service or midwife (p=0,011), ease of information (p=0,001) with service utilization decision.The advice given is to maintain and provide the best service, should the hospital continue to make improvements on the availability of facilities, type, or variety of health services more complete.

Ade Yusup; M. Rachman Mulyandi

Jurnal Manajemen dan Ekonomi Kreatif 2022 Universitas Kristen Indonesia Toraja

Tingginga kebutuhan masyarakat terhadap pelayanan kesehatan disambut baik oleh swasta. Terdapat 63% Rumah sakit di Indonesia di milii oleh swasta. Di Tangerang terdapat 15 Rumah sakit swasta tipe B yang satu dengan lainnya bersaing dalam melakukan kegiatan bisnis untuk mendapatkan pelanggan baru, tetapi juga meningkatkan loyalitas pelanggan lama atau customer loyalty. Penelitian ini bertujuan untuk mengetahui customer satisfaction, customer trust, dan customer loyalty. Selain itu juga untuk mengetahui pengaruh kepuasan pelanggan terhadap loyalitas pelanggan, pengaruh kepercayaan pelanggan terhadap loyalitas pelanggan, dan pengaruh kepuasan pelanggan dan kepercayaan pelanggan terhadap loyalitas pelanggan di rumah sakit X Gading Serpong Tangerang. Penelitian ini menggunakan pendekatan deskriptif kuantitatif. Populasi penelitian ini adalah pasien rumah sakit X Gading Serpong Tangerang yang berjumlah 120 orang. Sedangkan jumlah sampel dalam penelitian ini adalah 90 pasien. Hasil penelitian menunjukkan bahwa customer satisfaction, customer trust, dan customer loyalty masing-masing pasien termasuk dalam kategori “Baik”. Dari hasil perhitungan korelasi diketahui bahwa secara parsial variabel customer satisfaction, customer trust berpengaruh positif dan signifikan terhadap customer loyalty pasien Rumah sakit X di Gading Serpong Tangerang. Hasil uji F menunjukkan bahwa customer satisfaction (X1) dan customer trust (X2) secara simultan berpengaruh positif dan signifikan terhadap variabel customer loyalty (Y) dengan nilai F hitung (46,673) > F tabel  (3,10).

Hermayani Hermayani; Maria Kurnyata; Ferly Yacoline; Hasniati Hasniati; Maria Kurni Menga +1 more

Jurnal Riset Rumpun Ilmu Kedokteran 2022 Pusat riset dan Inovasi Nasional

Latar Belakang: Masa pandemi COVID-19 menimbulkan dampak negatif dalam kesehatan mental salah satunya kecemasan, pasien dengan GGK yang menjalani hemodialisis (HD), cenderung mengalami kecemasan karena pengobatan HD di rumah sakit yang tidak bisa dihindarkan membuat pasien HD lebih berisiko tertular COVID-19. Tujuan: Mengetahui gambaran tingkat kecemasan pasien gagal ginjal kronik yang menjalani hemodialisis di masa pandemi COVID-19 di RS Bhayangkaran dan RSUD Labuang Baji Makassar.Metode: Penelitian ini menggunakan desain deskriptif analitik. Responden berjumlah 45 orang, pengambilan sampel menggunakan teknik total sampling. Pengumpulan data dilakukan menggunakan kuesioner ZSAS (Zung Self-rating Anxiety Scale) yang dikembangkan oleh peneliti dan sudah teruji validitas dan reliabilitas. Hasil: Penelitian menunjukkan bahwa tingkat kecemasan dalam penelitian ini terbanyak mengalami kecemasan ringan sebanyak 35 responden (78%), terkecil mengalami kecemasan sedang sebanyak 10 responden (22%) dan tidak ada (0%) responden yang mengalami kecemasan berat.Simpulan: Diharapkan perawat di unit HD lebih memperhatikan intervensi untuk menurunkan kecemasan terutama di masa pandemi COVID-19.