Publication Search

The purpose of this study is to examine the effect of service quality and relationship quality on consumer satisfaction that has an impact on consumers with their loyalty, especially in the distribution of meat reefer containers by PT Indogal Trading. The main problems identified are low loyalty and consumer satisfaction, on service issues such as late delivery, temperature fluctuations, and less than optimal complaint management. The study population consisted of 105 consumers of PT Indogal Trading in 2023 representing 50 companies, with a sample of 83 respondents using the simple random sampling method. Data collection by analyzing and collecting questionnaires with SMART PLS. The results of the study stated that service quality and relationship quality have a significant influence on consumer satisfaction and loyalty. In addition, consumer mediation of their satisfaction is specifically the influence of service quality and relationship quality on consumer loyalty. In conclusion, increasing service quality and relationships can significantly increase consumer satisfaction and loyalty. Managerial suggestions provided include increasing service consistency, better temperature management, and increasing responsiveness to consumer complaints to strengthen consumer loyalty.

The leather industry in numerous countries, including Indonesia, continues to encounter significant challenges that impede its competitiveness in both domestic and international markets. Abekani Leather, a small and medium-sized enterprise (SME) operating within the leather industry in Yogyakarta, is one such entity striving to remain competitive against other players in the sector. Based on interviews conducted with the owner of Abekani Leather, it was revealed that annual sales from 2018 to 2023 have declined by approximately 10-15%. This downturn is primarily attributed to the increasing presence of competitors offering similar products within the leather industry. Based on the AHP weighting results using the Super Decision software, it can be concluded that the alternative strategy SO-4 (Utilizing social media for promotions in various media by utilizing community relationships) has the highest weight value of 0.54, meaning this strategy should be prioritized first to achieve Abekani's objectives.

The code of ethics for Christian Religious Education (PAK) teachers plays an important role in increasing teacher professionalism in Indonesia. In the educational context, professionalism does not only include teaching skills, but also the moral and ethical attitudes that must be applied in carrying out their duties. Codes of ethics provide guidelines for teachers to act in accordance with established standards, which include responsibilities towards students, society and educational institutions. This research aims to analyze how the application of a code of ethics in the practice of Christian religious education can contribute to the development of teacher professionalism, as well as its impact on the quality of learning and the formation of student character. Based on a literature review, it was found that consistent application of a code of ethics helps teachers to maintain their integrity, improve relationships with students, and set a good example in everyday life. Therefore, increasing understanding and implementing a good code of ethics is very necessary to realize quality education that is beneficial for students' spiritual and moral development.

The existence of law within a state is one of the fundamental aspects and not merely a formality of the state. Law has a very significant function and influence, both in creating justice, order, protection of human rights, and welfare. Indonesia is one of the countries that has legal pluralism, namely customary law, Islamic law, and national law. These three legal systems are important components in every agenda for the formulation and creation of laws in Indonesia. The tendency of legal characteristics includes regulating societal behavior, being coercive and binding, containing prohibitions and commands. Its purpose is to regulate behavior and relationships among humans. Thus, justice, harmony, and social order are created.

Branch Watergate Cooperative This study aims to determine the Application of Rescheduling Policy as an Effort to Resolve Non-Performing Loans at the Bola Branch Watergate Cooperative. The data collection techniques used were observation, interviews and documentation. The data analysis technique used is qualitative analysis, namely data collection and analysis, data reduction, data presentation, and verification or conclusions. The results of this study show that the causes of non-performing loans are: internal factors include: Less selective cooperatives in the analysis of credit, Lack of survey processes and the existence of family relationships. . External factors include mental factors, economic factors seen from the low income of members, member errors in calculating and not understanding well the business made so that they experience failure in managing the business, members are tempted by 3 times the share loan, and lack of communication. The implementation of rescheduling policy as an effort to resolve non-performing loans has gone well and meets the criteria. The rescheduling process was successful because most members were able to pay off the loan.

Restorative justice or restorative justice, is an approach that emphasizes restoring losses experienced by victims, reintegrating perpetrators into society, and repairing social relationships damaged by criminal acts. In contrast to the retributive approach which focuses on punishment as retribution for legal violations, this research aims to analyze the concept of mediation as an alternative for resolving criminal acts from a restorative justice perspective and the effectiveness of mediation in reducing the burden on the courts and increasing the efficiency of the criminal justice system. This research is a type of normative legal research that uses a conceptual approach. The data source used in this research is secondary data. The results of this research are that mediation as an alternative for resolving criminal acts from a restorative justice perspective has great potential to create more substantive and sustainable justice. Mediation is an effective tool for reducing the burden on courts and increasing the efficiency of the criminal justice system. By providing a faster, more cost-effective and flexible dispute resolution mechanism, mediation not only helps reduce the backlog of cases in court, but also creates more satisfactory solutions for victims and perpetrators.

System dynamic models have been recognized as an effective approach in projecting and designing sustainable urban waste management systems. This study aims to explore the potential of system dynamic modeling in urban waste management. This study uses a literature study method with a qualitative descriptive approach that refers to various relevant previous studies. The results of the literature study show that the system dynamic model is able to map the complex relationships between variables in the waste management system, such as population growth, waste production, waste processing capacity, environmental impacts, and others. In addition, the system dynamic model can project future waste management conditions and prepare the most effective policy scenarios. Through simulations of various policy scenarios, the system dynamic model can provide insight into the impact of each scenario, both in terms of technical efficiency, operational costs, and reduction of waste generation in landfills. In implementing policy scenarios, collaboration between the government, community, and stakeholders is also needed in optimizing waste management programs.

Promiscuity is a form of deviant behavior that crosses the boundaries of obligations, demands, rules, conditions and feelings. If this interaction and experimentation is without limits, teenagers can be dragged into negative or promiscuous relationships. Teenagers who fall into promiscuity are usually due to their lack of knowledge about the dangers and impacts of promiscuity both on their health and their future. The aim is to find out the effect of health education. about the dangers of promiscuity on knowledge among teenagers at SMA Negeri 2 Buru. This type of research is quantitative pre-experiment with the design used is one group pretest-posttest design. The sampling technique is purposive sampling technique. Data analysis using the Wilcoxon test. The results of this research showed that there was an increase in knowledge after being given health education about the dangers of promiscuity on knowledge among teenagers at SMA Negeri 2 Buru p-value = 0.000, where the α value <0.05. This shows that Ho was rejected and Ha was accepted, which means there is an influence of health education about the dangers of promiscuity on the knowledge of teenagers at SMA Negeri 2 Buru. Based on the research results, it shows that there is an influence of health education about the dangers of promiscuity on knowledge among teenagers at SMA Negeri 2 Buru with a p value = 0.000

In response to the increasing competition within the telecommunications industry, PT. Telkom Indonesia Regional III faces the challenge of maintaining its competitive advantage and fostering customer loyalty. This study aims to analyze the application of Integrated Marketing Communication (IMC) by PT. Telkom Indonesia Regional III in enhancing the company’s competitiveness while simultaneously strengthening customer loyalty. The research employs a descriptive qualitative approach, utilizing data collection techniques such as interviews, observations, and document analysis. The findings reveal that PT. Telkom Indonesia Regional III has effectively implemented essential IMC elements, including advertising, sales promotions, digital marketing, personal selling, and public relations. These strategies have proven to be effective in increasing customer awareness of services, reinforcing long-term relationships, and supporting the company’s competitive positioning in the market.

The development of church members serves as a crucial foundation for strengthening Christian ministry. This effort aims to nurture a congregation that is mature in faith, character, and service, enabling them to actively introduce Christ to the world. The church faces significant challenges in increasing congregational participation, particularly among the younger generation, who are often more focused on digital life. Therefore, continuous training is essential to fortify the faith of the congregation and prepare them to engage in Christian ministry. Effective training methods include fellowship, Bible teaching, mentoring, and social service. This development not only strengthens relationships among congregation members but also equips them to serve in various aspects of life. Through ongoing development, the church will produce a congregation that is strong in faith, active in ministry, and ready to face the challenges of the times.

This research aims to analyze the influence of using social media as a promotional strategy on increasing sales at PT. Destini Marine Safety. Along with the development of digital technology, social media has become an effective promotional tool for companies in expanding market reach and increasing interaction with consumers. The research method used is a quantitative method with a descriptive approach. Data was collected through interviews and observations of the company's promotional activities on social media. The research results show that the use of social media as a promotional strategy has a significant effect on increasing sales. Platforms like Instagram help companies disseminate product information, build relationships with customers, and increase customer loyalty. With increased interaction and exposure through social media, PT. Destini Marine Safety experienced positive sales growth. This research recommends optimizing the use of creative and interactive content to increase the effectiveness of promotions on social media.

The purpose of this study is to analyze the effects of store atmosphere and customer lifestyle on purchasing behavior, focusing specifically on Parewa customers. Employing a quantitative survey methodology, the research integrates an explanatory approach with a correlational design to explore the relationships between these variables. The study follows a cross-sectional framework, with data collected at a single point in time. The individual purchaser serves as the unit of analysis, and the research is carried out within a natural, real-world environment. The findings demonstrate a statistically significant and positive correlation between store atmosphere and customers' purchasing decisions. This implies that an inviting and comfortable store environment increases the likelihood of customer purchases at Parewa. Additionally, the results show a significant positive correlation between lifestyle and purchasing behavior, suggesting that customers with enhanced lifestyles are more inclined to purchase Parewa products. These insights underline the importance of aligning store ambiance and customer lifestyle preferences to drive sales effectively.  

The capital market is an arena where investors can meet issuers who want to offer or obtain securities. For someone who wants to become an investor, having a good understanding of the capital market is very important, so they need to study how this market works carefully. Education regarding the capital market is really needed by potential investors, and this can be done by stock exchange managers to provide great benefits. The more people are interested, the higher the reputation of the capital market. Investments are assets used by companies to increase wealth through the distribution of results, such as interest, royalties, dividends and rent, as well as to increase value or obtain other benefits from trade relationships. Shares and fixed assets are also included in investments. Prospective investors must have a deep understanding of the capital market and special skills in analyzing and understanding market conditions in order to make the right decisions and avoid losses.

This study aimed to examine and comprehend the cognitive development of young children, particularly those between the ages of five and six, at Tk Cerdas Ceria. Direct observation of the children's activities and learning process at Tk Cerdas Ceria was used in this study. Teachers' interviews and field reports were used to gather data. The findings demonstrated that children between the ages of 5 and 6 had substantial cognitive development, as seen by improved language use, problem-solving, and logical thinking abilities. Youngsters started to solve basic problems, comprehend cause-and-effect relationships, and classify items. An engaging learning environment, a range of varied learning activities, and the active involvement of parents and instructors all have an impact on this.

This study conducts a pragmatic analysis of the dialogue between characters in Ernest Hemingway's "The Old Man and the Sea," utilizing Grice's Cooperative Principle as a theoretical framework. By examining the interactions between Santiago and Manolin, the research highlights how conversational maxims: Quality, Quantity, Relation, and Manner shape their communication. The analysis reveals that while both characters generally adhere to these principles, occasional deviations occur, reflecting their emotional connections and the complexities of their relationship. This investigation not only enhances understanding of the characters' dynamics but also underscores the broader implications of pragmatic theory in literary dialogue. Ultimately, the findings demonstrate that effective communication transcends mere information exchange, emphasizing the importance of fostering relationships and emotional understanding in human interactions.  

Mixed marriages raise several issues and have impacts related to legal relationships. Such as citizenship, marriage agreements, divorce issues, custody rights for children born in mixed marriages and inheritance rights for children arising from these marriages. This research uses a normative doctrinal approach. Because in concept this research is sourced from written norms. Therefore, the research is carried out through the analysis of laws and regulations related to inheritance rights for children who have been born from mixed marriages. Therefore, the study carried out is only “limited” to the (written) laws and regulations related to the object under study. The results show that children born from mixed marriages also have legal protection. The existence of universal citizenship principles contained in Law No. 12/2006 on citizenship, such as the principle of ius sanguinis; determining the citizenship of a child from his descendants; the principle of ius soli, determining the citizenship of the child from his birthplace; the principle of single citizenship, emphasizing that every child can only have one citizenship; and the principle of dual citizenship, providing dual citizenship for every child in accordance with the decision of the Act.  

The purpose of this writing is to help readers and the Church of God better understand the response and role toward the existence of homosexuality, and to serve as a reference for the Church in addressing cases of homosexuality. The goal is to produce an effective perspective and approach that the Church and society should take in serving and healing individuals suffering from homosexuality. In this study, the Biblical perspective on homosexuality is analyzed by referencing key texts such as Leviticus 18:22 and Romans 1:26-27, which are often used as the basis for conservative churches to oppose homosexuality. This research also examines the Church's response in the form of guiding individuals toward repentance, commitment to celibacy, pastoral counseling, as well as attention to the psychological aspects of homosexual individuals. Using a qualitative approach, this study highlights significant differences in the Church's response to homosexuality, where conservative churches emphasize repentance and the avoidance of homosexual relationships, while progressive churches are more accepting and supportive of inclusivity. This research is expected to provide insight into the Church's role in supporting homosexual individuals and building a more inclusive understanding in line with the teachings of Christ's love.

The purpose of this writing is to help readers and the Church of God better understand the response and role toward the existence of homosexuality, and to serve as a reference for the Church in addressing cases of homosexuality. The goal is to produce an effective perspective and approach that the Church and society should take in serving and healing individuals suffering from homosexuality. In this study, the Biblical perspective on homosexuality is analyzed by referencing key texts such as Leviticus 18:22 and Romans 1:26-27, which are often used as the basis for conservative churches to oppose homosexuality. This research also examines the Church's response in the form of guiding individuals toward repentance, commitment to celibacy, pastoral counseling, as well as attention to the psychological aspects of homosexual individuals. Using a qualitative approach, this study highlights significant differences in the Church's response to homosexuality, where conservative churches emphasize repentance and the avoidance of homosexual relationships, while progressive churches are more accepting and supportive of inclusivity. This research is expected to provide insight into the Church's role in supporting homosexual individuals and building a more inclusive understanding in line with the teachings of Christ's love.

The purpose of this article study is to analyze the Role of Christian Religious Education (PAK) in Building Student Character to Avoid Cohabitation Behavior. Using a qualitative research approach, data were collected through unstructured interviews, non-participant observation, and literature studies from relevant journals and books. The results of the study indicate that although PAK teaches moral values ​​such as love, honesty, and responsibility, many students have difficulty in implementing them due to the influence of a loose boarding environment and peer pressure. Students are often trapped in unhealthy relationships and ignore Christian principles because they feel pressured to follow the behavior of others. In addition, social skills such as interaction and empathy that should be developed through PAK are also hampered by social norms around them. This study emphasizes the need for social support and a contextual educational approach so that students can more effectively apply moral values ​​in social interactions. To reduce cohabitation behavior, educational institutions need to create an environment that supports the implementation of PAK values ​​consistently.

This article discusses the significance of educational psychology in enhancing the teaching and learning process. Educational psychology provides insights into students' characteristics, including their needs, motivations, and diverse learning styles. With this understanding, educators can design more effective and responsive teaching methods tailored to individual students. Additionally, the article explores various psychological theories, such as behaviorism and cognitivism, that can be applied in educational contexts to improve learning outcomes. Emphasis is also placed on the importance of positive relationships between students and teachers in creating a conducive learning environment. Through the integration of psychology into the educational curriculum, it is hoped that the quality of learning in Indonesia can be improved, supporting the holistic development of students' character and potential.