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Social security is a welfare guarantee regulated by the government in providing benefits for workers / laborers and their family members. There are several social security programs which include, Work Accident Insurance; Death Guarantee; Pension Security; Old Age Guarantee; Health Insurance and the latest scheme is Job Loss Insurance. As one of the government's efforts in helping the welfare and protection of workers / laborers if affected by Termination of Employment (ToE). This article discusses the polemical background of the development of the job loss insurance program in Indonesia, especially on the provision of job loss insurance benefits for workers who are laid off with expired contract periods. The research method used is the study of literature. As for job loss guarantees, there are still some problems that arise among the community in receiving benefits that are only given to certain criteria, namely being affected by termination of employment (ToE) due to resignation. As a suggestion from this study, this job loss guarantee scheme needs to be reviewed and socialized that can be adjusted to market conditions in receiving benefits from the program.

Background: Social welfare is highly correlated with health because poor health can cause a decrease in the level of social welfare and vice versa. Some of the indicators used to measure the level of community welfare include; Life Expectancy (AHH), Average Years of Schooling and Per-Capital Expenditures from the community. This is consistent with the results of research by Erwin Ndakularak, et al (2013) who concluded that household expenditures for food, education and health simultaneously have a significant effect on the welfare of the people of districts/cities in the Province of Bali. From the description above, it is deemed necessary to analyze the benefits of the KBS program in improving the welfare of the people of Badung Regency..

This study aims to analyze the ease of making payments, ability to pay and compliance with making payment of the individual participant National Health Insurance (JKN-KIS) in the BPJS Kesehatan Magelang. This research, it is hoped that it will be able to contribute to BPJS Kesehatan regarding matters and ideas to form a strategy which can increase the collectability of JKN-KIS premium payment contributions, especially for the individual participant segment. This research belongs to the type of quantitative descriptive research. The data used in this study are primary data and secondary data. The data were collected through distributing questionnaires given to 400 individual participants BPJS Kesehatan. The data collection method in this study used a questionnaire using a Likert scale. The data that has been collected through distributing questionnaires, then testing the instrument. Where, the instrument test consists of validity and reliability tests. Researchers in this study took samples using purposive sampling technique, specifically for individual participants BPJS Kesehatan. This research uses quantitative descriptive analysis by calculating the average (mean). The results of the analysis show that the ease of making payments shows the dimensions mean high category in all dimensions, so it can be concluded that the participants are very easy to make contribution payments with the payment mechanisms and procedures and channels provided by BPJS Kesehatan. The results analysis of the ability to pay and the results analysis of compliance with making payments show the dimensions mean value of the low category in all dimensions. That it needs to receive special attention from BPJS Kesehatan so the ability and compliance in paying contributions will increase.

The Covid-19 pandemic and the hospital class transition caused a decrease in the number of outpatient visitors at the Pandan Arang Hospital, Boyolali, except for the Gastroentero Hepatology (GEH) clinic. This study aims to determine the service quality by management to create patient satisfaction and loyalty, especially at the GEH clinic. In this study, the factors of service quality, customer experience, and customer perceived value that link trust and customer satisfaction to customers loyalty to find out motivate consumers or patients in the selection of hospitals. The methodology in this research is a mixed-method approach to Sequential Exploratory design, starting with interviews with the management and consultant doctors of GEH, followed by distributing questionnaires to GEH clinic patients with a total of 307 respondents at different and sequential times. The results of the study are Pandan Arang Hospital prepared infrastructure and competent human resources according to type B hospital qualifications. During the pandemic era, Pandan Arang Hospital provided outpatient services according to the recommendations of WHO and the Ministry of Health with a separate service flow between Covid-19 and Non-Covid-19 patients. The results of quantitative research found a positive and significant relationship between service quality, customer experience, customer perceived value on trust; a positive and significant relationship between service quality, customer perceived value, and trust in customer satisfaction; the positive and significant relationship between customer satisfaction and customer loyalty.

The National Health Insurance (JKN) Program is part of the National Social Security System (SJSN) which is organized using the principle of mandatory social health insurance based on Undang-Undang Republik Indonesia Nomor 40 Tahun 2004. The implementation of the National Social Security System aims to provide guarantees for the fulfillment of the basic needs of a decent life for each participant and their family. In the use of JKN services, participants are required to follow the referral service procedures as stated in the regulations. During the Covid-19 pandemic, various service channels have been launched which are expected to make it easier for participants when they want to take advantage of the JKN program. So it is felt necessary to socialize to the community to understand the benefits and procedures of JKN services so that this program can be utilized as well as possible. This community service activity is carried out by providing education to private workers in Gianyar Regency. Education is carried out in the form of online webinars by utilizing zoom meeting media. After socialization, the results were obtained that there was an increase in participants' knowledge of JKN.

The implementation of management system in health services is common as an attempt to improve the quality. In Indonesia, the most commonly used health  insurance is the service issued by Badan Penyelenggara Jaminan Social or BPJS  (Social Security Administration) that collaborates with many hospitals such as Datu Pancaitana Regional Public Hospital in Bone Regency. This research uses qualitative approach with a case study as the research design. The research data are obtained through in-depth interviews with The Head of Medical Records Department, some staffs of the administrative service as well as patients of BPJS users in the Emergency Unit. In addition to that, this research collects its research data through field observations and a review of related previous studies. The findings reveal that the hospital management applies the following strategies in the division of administrative services: (1) planning through trainings and workshops provided for the human resources as well as the formulation of RUK and RPK; (2) organising through trainings involving a number of institutions within Datu Pancaitana Regional Public Hospital in Bone Regency; (3) actuating through an execution of administrative services for BPJS users; (4) controlling through supervision facilitated by the hospital management; (5) evaluating that addresses the process of human resources quality promotion through databased information trainings. In conclusion, the findings of this research are hoped to provide insights that can be useful for the hospital management specifically the emergency unit to improve their performance in providing services for BPJS users. They can start by assessing the development and training, program execution and evaluation aspects as well as by improving the facilities and infrastructure.