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The aviation industry in Indonesia has experienced rapid growth in line with the increasing demand for air transportation. One of the key aspects of airline service is the check-in process, which serves as the first interaction between passengers and the airline and plays a role in shaping the customer experience. This study aims to analyze the impact of check-in counter service quality on passenger satisfaction with Super Air Jet at Sultan Aji Muhammad Sulaiman (SAMS) Sepinggan International Airport, Balikpapan. This research employs a quantitative approach using a survey method, involving 100 passenger respondents who have used Super Air Jet at least once and are aged between 17 and 40 years. The survey was conducted at Sultan Aji Muhammad Sulaiman (SAMS) Sepinggan International Airport, Balikpapan. Data analysis was performed using validity tests, reliability tests, classical assumption tests, simple linear regression, T-tests, and the coefficient of determination (R²). The results of the study indicate that the quality of check-in counter service has a positive and significant impact on passenger satisfaction. The simple linear regression test shows a regression coefficient value of 0.351 with a correlation value of 0.942. Additionally, the T-test results show a calculated t-value of 20.931, which is greater than the critical t-value of 1.660, with a significance level of 0.000 < 0.05, thereby supporting the research hypothesis. Based on these findings, it can be concluded that improving service quality at the check-in counter plays a crucial role in enhancing passenger satisfaction.

The topic of factors influencing tourism enterprise cooperation on the development of tourism participation in Huzhou under the background of cultural and tourism integration can be explored from multiple dimensions, highlighting the interaction between tourism enterprises and the broader cultural context of Huzhou. One important aspect is the importance of cultural heritage in promoting tourism participation. Known for its rich cultural resources and historical significance, incorporating cultural elements into the tourism industry can enhance the tourist experience and encourage more people to participate in tourism activities. This study, conducted through an online questionnaire distributed to 380 participants in Huzhou, delves into the impact of cultural and tourism integration on tourism development and strategies to manage tourism participation. The findings underscore that factors influencing cultural and tourism integration, government support and policy, and cooperative mechanisms positively correlate with tourism participation and enterprise collaboration in Huzhou.  

This abstract explores the role of artificial intelligence (AI) in enhancing consumer satisfaction in Sichuan's online customer experience and service efficiency. With the rapid growth of e-commerce, understanding consumer preferences and behaviors has become crucial. AI technologies like chatbots, predictive analytics, and personalized recommendations are integrated into online platforms to streamline service delivery and improve user interactions. By leveraging data-driven insights, businesses can tailor their offerings to meet the specific needs of consumers, thereby increasing satisfaction levels. Furthermore, AI facilitates faster response times and more efficient problem resolution, leading to a seamless shopping experience. This study was conducted through an online questionnaire distributed to 380 Sichuan participants to measure their optimization and service efficiency satisfaction. The findings underscore that technical infrastructure, user acceptance and engagement, and service quality positively correlate with consumer satisfaction in AI experience improvement.

This study examines the process of acculturation between Sundanese culture and Islam in the context of cultural transformation in the Sundanese region. The background of the research is rooted in the convergence of traditional values and Islamic influences that have been ongoing since the 14th century, resulting in a harmonious yet dynamic cultural synthesis. The aim of the study is to understand how Islamic values are adapted into Sundanese traditions and their impact on the social identity of the community. A qualitative approach employing participatory observation, in-depth interviews, and documentary study was used to extract rich empirical data. The research findings indicate that acculturation occurs through a negotiation of values across generations, leading to modifications in rituals, symbols, and social practices that preserve the essence of local culture while accommodating Islamic requirements. The implications of this study provide new insights into the adaptive dynamics of cultural interaction in the face of modernization and globalization, and have the potential to serve as a basis for developing cultural preservation policies that are responsive to contemporary changes.

This study examines code-switching practices in Asian professional workplaces, with a specific focus on its linguistic and cultural dimensions. Through a multidisciplinary theoretical framework incorporating Communication Accommodation Theory and Hofstede's Cultural Dimensions, the research investigates how professionals strategically employ code-switching to foster workplace inclusivity, manage hierarchical relationships, and adapt to industry-specific communication demands. The study employs a mixed-methods approach, collecting data through semi-structured interviews with 50 professionals, online surveys (n=200), and 100 hours of workplace observations across various Asian business settings. Results indicate that code-switching serves multiple functions: enhancing communication clarity (87% of respondents), reflecting and reinforcing cultural norms (73%), and mitigating power imbalances in hierarchical structures (65%). The findings underscore code-switching's strategic role in navigating multicultural professional environments, offering practical insights into effective cross-cultural communication strategies and fostering of cohesive professional interactions in Asian workplaces. This research contributes to the growing body of literature on linguistic adaptation in professional contexts and provides practical implications for managing multilingual workplaces in Asia.

This research discusses the application of a Content Management System (CMS) as a solution to improve the management of the Afika Store e-commerce website. With CMS implementation, it is hoped that the process of updating content, product management and user interaction can be carried out more efficiently and structured. The research method used is system development with stages of needs analysis, design, implementation and evaluation. The test results show that the CMS implemented is able to improve website performance and make it easier for admins to manage content in real-time.

YouTube is one of the leading video-based social media platforms with a complex algorithm for recommending content to users. Understanding this algorithm is crucial for content creators to increase visitor numbers and audience engagement. This socialization activity aims to educate beginner content creators on video optimization strategies to enhance discoverability and recommendation by YouTube’s system. The socialization was conducted online via Zoom, utilizing presentations, interactive discussions, and simulations of YouTube Studio features. The results of this activity indicate an improvement in participants’ understanding of key factors influencing the YouTube algorithm, such as watch duration, user interactions, and metadata optimization. Some participants who implemented the taught strategies experienced up to a 30% increase in video views within a month. However, challenges remain in maintaining content consistency and utilizing YouTube analytics effectively. Therefore, continuous mentoring is necessary to help participants refine more effective strategies. This socialization is expected to enable content creators to maximize the YouTube algorithm to enhance their channel visibility and growth.

Facial expressions are primary indicators of human emotions, often providing deeper insights than words (Oliver & Alcover, 2020). This study focuses on Mood as a natural response to past experiences, emphasizing its importance for psychological well-being. Over the past five years, the Covid-19 pandemic has triggered a significant global mental health crisis, affecting facial expressions and leading to varying degrees of depression and anxiety. Generation Z, particularly students, have been severely impacted, experiencing declines in academic abilities such as attention and memory (Qorik et al., 2020; Uswatun et al., 2020).In the educational context, the online learning systems adopted during the pandemic have introduced new challenges for students, including technical issues, lack of direct interaction, and less effective delivery of material, all of which contribute to increased academic stress (Rahmayinita, 2020; Utami et al., 2020). Enhancing the affective aspects of online education is crucial to better simulate face-to-face interactions (Bloom et al., 1984; Marzano & Kendall, 2007). This research aims to detect the Mood of students in online learning environments using advanced technology. The system is designed to assist educators in recognizing the academic stress levels of their students, enabling them to develop more creative and responsive teaching strategies (Zulfikri et al., 2023).

The aim of this research is to determine the pattern of parenting practices of immoral parents towards children in the Poncol Region, and to determine the parenting practices of immoral parents towards children in the Poncol Region from the perspective of the Child Protection Law Number 23 of 2002 concerning Child Protection. This research is field research (Field Research). Field research is research that focuses on the context of individuals, groups, organizations, social situations and social interactions. Meanwhile, this research uses a normative juridical approach with the provisions of Child Protection Law Number 23 of 2002. This research uses two data sources, namely primary data in the form of data from interviews with research objects and secondary data in the form of Child Protection Law Number 23 of 2002 and official documents related to this research. The results of the research show that the parenting patterns of families with disabled students in the Poncol area according to the Child Protection Law number 23 of 2002, some of them treat children correctly without taking or abusing the child's rights. So it can be concluded that there are still some who have not carried out their obligations as parents to care for, educate and protect their children. So, when parents do not fulfill their obligations, the child does not get full rights.

Adolescence is an important developmental phase for individuals. During this phase, teenagers require direct interaction with their environment. However, faceto-face interactions have decreased due to the rise of social media. One of the social media platforms that can be used is Instagram. Instagram offers engaging features such as photo and video sharing, allowing teenagers to express themselves. The process through which teenagers express themselves on social media is called selfpresentation. Teenagers’ self-presentation can be positive, authentic, or negative, inauthentic, and is influenced by their self-esteem. Therefore, this study aims to explore the relationship between self-esteem and self-presentation among Instagram users. This research employs a quantitative method with 337 adolescent Instagram users as respondents. The analysis technique used is multiple correlation testing. The findings indicate a positive relationship between self-esteem and selfpresentation among Instagram users, with the relationship between self-esteem and real self-presentation showing the strongest contribution, with a correlation coefficient of 0.573. This suggests that the higher the self-esteem, the more positive the self-presentation by the teenage Instagram users. The implications of this study are that teenagers' self-esteem can enhance their self-presentation in a positive way, aligned with their true selves.

The aim of this research is to find out how to improve population administration services in Buleleng Regency through the use of the Aku Online-NG website which will be implemented in 2022, where in its implementation there are still several obstacles. Using qualitative descriptive research. Data sources are primary data and secondary data. The data collection techniques used were interviews, documentation and observation. Data analysis techniques are data reduction, data presentation and drawing conclusions. The problem in this research is in the form of public complaints about the variety of features and performance of the Aku Online-NG website. The theory used is e-government with a service quality measurement method called egovqual. Guided by the Presidential Regulation of the Republic of Indonesia Number 95 of 2018 concerning Electronic-Based Government Systems. Based on the research results, it can be concluded that in the ease of use dimension, the department has provided very good convenience and the community has also made things easier with this innovation. The reliability dimension shows good results which can be seen from the opinions of the public who feel this website is very reliable. The trust dimension has been implemented well, where the security of public data is guaranteed with the JSON Web Token (JWT) security system. The content & appearance of information dimensions have not been running optimally due to the lack of service features related to the movement of families from outside the district to within the district. In the dimension of functionality of the interaction environment, it is not yet fully maximized because some people still feel that filling out forms is rather difficult through online-based services. Then the last dimension, namely citizen support, has gone quite well, but there are still shortcomings, namely the lack of outreach carried out by the department to the community. It is hoped that the results of this research can be utilized as needed by relevant agencies and for further research.

Shopee, as one of the e-commerce platforms in Indonesia, provides live streaming and online customer review features to increase interaction and product information. This research aims to determine the effect of live streaming and online customer reviews on purchasing decisions among Shopee users among Darul Ulum Islamic Center Sudirman University students. The research method used is quantitative with an associative approach.  The research sample consisted of 100 respondents using a purposive sampling technique. The data collection technique was carried out using a questionnaire distributed via Google Forms.  The research results show that live-streaming shopping and online customer reviews significantly positively influence purchasing decisions among Shopee users among students at Darul Ulum Islamic Center Sudirman University. The adjusted R square value is 0.588. This shows that the independent variables in this research (live streaming shopping and online customer reviews) can explain the dependent variable (purchase decisions) by 58.8%.

Advertisements are an effective promotional medium to capture audience attention, especially through engaging visual approaches. One unique advertisement is Pocari Sweat Bintang SMA 2019, which employs 2D anime-style animation as a visual communication strategy. This study aims to analyze how the invitation element in the advertisement is visualized through storyline, scenes, and characters. Using Roland Barthes' semiotics analysis, this research explores the signs within the advertisement at both denotative and connotative levels. The findings reveal that Pocari Sweat effectively invites its audience through visuals that depict enthusiasm, freedom, and togetherness. By utilizing bright colors, movement symbolism, and character interactions, this advertisement successfully delivers a strong invitation message to participate in the Bintang SMA talent competition.

The development of social media is currently very rapid and diverse, such as Whatsapp, YouTube. The existence of social media, especially among young people, has given rise to a diversity of uses and images of the identities of its users. Based on the background above, the following problem formulation arises, How do teenagers behave in interpreting the social media Instagram within themselves. And how is the use of Instagram social media in forming self-identity related to social interaction in society. In this discussion the theory used is symbolic interaction theory, where this theory focuses its attention on the ways humans use to shape the meaning and structure of society through conversation. Quoted from George Herbert Mead Symbolic interaction is a theory about how to think about the mind and self. This research uses a qualitative approach with a descriptive case study method. Data was collected through in-depth interviews, observation and literature study. Research subjects were selected (purposively) based on the characteristics of being active users, having more than one account, aged 16-18 years, and consisting of men and women. The research results show that there is diversity in the use of social media, this can be seen from the initial use, patterns of use and the technology used. Then there are various meanings regarding the existence of social media for users, including those related to themselves, family, studies, hobbies, community and work. After that, there are various meanings regarding the self-identity of social media users, and identity construction on social media is carried out through the process of interaction in using social media.

Language plays a crucial role in communication as it occurs in every individual's or group's interaction. When visiting a country that speaks a foreign language, it is essential to effectively communicate in that language. This research studied international students who qualified to study abroad yet still experienced some language barriers while living in Australia. This study aims to find what are the types, effects, and their strategy to prevent the language barrier they experienced. A qualitative approach was applied in this research and semi-structured interviews were conducted with 3 Indonesian students who study in Australia. The result shows that the types of language barriers faced by the participants were: technical jargon, badly expressed message, and unclarified assumptions. Then, confusion was the primary impact of the language barrier on each interviewee. Lastly, the strategies they used to prevent the language barrier were: speaking slowly and clearly, asking for clarification, frequently checking for understanding, and being patient. In addition, it is suggested that international students find out more about the culture through local television movies or series so that they become familiar with the local terms.

This study aims to analyze the level of religious tolerance among students at the University of Muhammadiyah Maumere. Using a qualitative approach with interview, observation, and questionnaire methods, this study revealed that although the majority of students understand the concept of religious tolerance, there are differences in its application in everyday life. Family factors and academic environment play an important role in shaping students' tolerant attitudes. The results of the study indicate that the campus environment is quite conducive with little potential for inter-religious conflict, but there are still challenges in the initial interactions of new students. The University of Muhammadiyah Maumere shows a commitment to promoting tolerance through inclusive academic policies and social activities, strengthening harmonious relationships between students from various religious backgrounds.  

This study examines the effective role played by corporate governance in promoting e-marketing strategies, through an applied study conducted on Al-Rasheed Bank - Palestine Street Branch. In light of the rapid developments in the digital field, organizations are increasingly relying on e-marketing tools to improve their performance, making it necessary to apply governance principles to ensure the highest levels of efficiency, transparency, and credibility. The study aims to illustrate how governance can contribute to improving the performance of e-marketing in financial institutions, With a focus on Al-Rasheed Bank as an applied model. The study seeks to achieve several objectives, including analyzing the impact of governance mechanisms on e-marketing strategies, and knowing the extent to which the application of governance is related to achieving institutional goals and improving marketing efficiency. It also aims to study how governance contributes to building a transparent and secure relationship between the organization and its customers, which enhances loyalty and expands the customer base. In addition, the study highlights the challenges that organizations may face in applying governance to e-marketing and proposes solutions to address them. The study showed that there is a strong relationship between corporate governance and e-marketing, as governance helps in defining the goals and vision of the organization, which ensures that e-marketing strategies are compatible with the general directions of the organization. Enhancing transparency and accountability also contributes to building customers' trust in the organization, which increases their positive interaction with its marketing strategies. Moreover, governance helps ensure compliance with legal and ethical standards, which enhances the organization's reputation in the market and reduces the legal risks it may face. The study relied on the descriptive and analytical approach to analyze the relationship between governance and e-marketing, with a focus on data related to Al-Rasheed Bank - Palestine Street Branch. A simple random sample of 50 employees from different departments within the bank was selected. Statistical analysis was also used to measure the impact of governance on the efficiency of e-marketing within the organization. The results of the study showed that 84% of employees believe that corporate governance plays a key role in the success of digital marketing campaigns, reflecting a broad awareness of the importance of regulatory frameworks and corporate policies in guiding digital marketing operations. 73% of employees also confirmed that there are clear governance policies within the bank, which enhances confidence in the corporate system. With regard to customer trust, 79% of employees indicated that governance contributes to improving the level of trust in the electronic services provided by the bank, while 73% of them believe that governance positively affects the process of strategic decision-making in e-marketing. Also, 71% of employees reported that there is an effective system to monitor the performance of digital marketing campaigns, which helps to evaluate performance and improve strategies based on the results achieved. However, the study noted that there are some challenges facing the implementation of governance in the field of e-marketing. 33% of employees indicated that there is a lack of regular training programs on governance practices, which may negatively affect the effectiveness of their implementation. 38% of respondents also showed weakness in the mechanisms for evaluating the effectiveness of governance in improving e-marketing. In addition, 45% of employees indicated that there are gaps in communication between the governance department and the e-marketing department, which calls for improving channels Communication to ensure the integration of efforts between different departments. Based on these results, the study provided a set of recommendations aimed at improving the application of governance in e-marketing. Among these recommendations is the need to organize training workshops to familiarize employees with governance practices and their importance in improving marketing performance. The study also recommended the use of key performance indicators (KPIs) to conduct periodic evaluations and improve marketing strategies based on the results of these evaluations. In addition, the study stressed the importance of strengthening coordination between governance and e-marketing departments to ensure the integration of efforts and achieve Better results. It also recommended updating governance policies to keep pace with developments in the field of e-marketing, in order to contribute to supporting innovation and creativity in digital marketing strategies. In conclusion, the study confirmed that corporate governance plays a vital role in improving the efficiency of e-marketing, which contributes to enhancing customer confidence, achieving regulatory compliance, and increasing the effectiveness of marketing campaigns in financial institutions, especially in Rasheed Bank. She also stressed the importance of developing periodic training and evaluation strategies to ensure the optimal application of governance principles, in a way that enhances the performance of institutions in the changing digital environment.

This study aims to determine the effect of liquid biofertilizer and biochar on the growth and yield of mustard greens (Brassica juncea). This study was conducted from November to December 2023 in the Agrotechnology practicum field, Faculty of Science and Technology, Nias Raya University. The experimental design used was a 3 x 4 factorial Randomized Block Design (RAK) with 3 replications. There were two factors studied, namely the concentration of liquid biofertilizer consisting of three levels, namely Control (P0), 75 ml (P1), and 150 ml (P2), and biochar consisting of 4 levels, namely Control (B1), 1kg (B2), 2kg (B2) and 3kg (B3). The variables observed included plant height, number of leaves, and leaf length, leaf width, and wet weight. The concentration of liquid biofertilizer had a significant effect on leaf length, leaf width, and wet weight of plants aged 35 HST, had no significant effect on plant height, number of leaves aged 7, 14, 21, and 28 HST. The best dose of liquid biofertilizer treatment was at a concentration of 150 ml (P2). The provision of biochar had a significant effect on leaf length, leaf width, and plant wet weight at the age of 35 HST, had no significant effect on plant height and number of leaves at the ages of 7, 14, 21, and 28 HST. The results showed that there was a significant interaction on leaf length, leaf width, and plant wet weight, a significant interaction on leaf length, leaf width, and plant wet weight at the age of 35 HST, while other parameters had no significant effect. The interaction between the concentration of liquid fertilizer 150 ml (P2) with 3 kg of biochar (B3) was the best treatment combination.

This research aims to identify students with special needs (PDBK) with emotional barriers (tunalaras) in elementary schools. Tunalas is a disorder in managing emotions and behavior that has an impact on students' social interactions and learning processes. The method used in this research is descriptive quantitative, with data collection techniques through observation, interviews and documentation. The research results showed that of the 846 students, 11 students (1.30%) were identified as experiencing emotional obstacles. The main characteristics of students with hearing impairments include difficulties in controlling emotions, a tendency to act aggressively, and difficulties in building social relationships. Therefore, a more adaptive and emotional support-based learning approach is needed to help them participate more effectively in inclusive education. By understanding the characteristics of students with disabilities, schools can develop more appropriate learning strategies to improve their academic and social development.  

Mental health issues among vocational high school (SMK) students are becoming increasingly concerning, affecting their academic performance and overall well-being. This study explores the role of linguistic approaches and language counseling in improving students' mental health at SMK An Naas Binjai. The research employs a qualitative method, incorporating interviews, observations, and document analysis to understand how language influences students’ emotional expression, stress management, and social interactions. Findings indicate that a structured linguistic approach, including expressive writing, guided discussions, and positive communication strategies, helps students articulate their emotions better and develop coping mechanisms. Additionally, language counseling, which integrates psychological support with effective communication techniques, enables students to express their feelings constructively, reducing anxiety and enhancing self-confidence. The study highlights the importance of integrating language-based mental health interventions into the school curriculum to create a supportive learning environment. This research suggests that teachers and counselors should be trained in linguistics-based counseling techniques to provide more effective emotional support. Schools should also incorporate structured language activities that encourage open communication and emotional resilience. The findings contribute to the growing discourse on educational psychology by emphasizing the intersection of language, counseling, and mental health in vocational education settings.