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Service quality management is certainly important in today's increasingly competitive business world. This, of course, is inseparable from the competition of business people in providing services that are guided by meeting customer needs that are able to exceed customer expectations. Customers who meet their needs and feel that the service provided by the service provider exceeds what they expect, then there will be a sense of satisfaction having used the service from the provider. The purpose of this study isto find out the influence of the quality of ornamental corals and how much the service quality affects customer satisfaction in CV. Bali Samudra Anugrah. The type of research used is Quantitative. The data sources used came from Primary Data and Secondary Data with the research methods used, namely questionnaires, literature studies and observations. Hresults of research on the impact of service quality on customer satisfaction in CV. Bali Samudra Anugrah, concluded that there is a significant influence between service quality and customer satisfaction. Based on several test results such as simple linear regression analysis, it was found that the variables of service quality and customer satisfaction showed a positive relationship. The results of this research analysis also show that each variable makes a great contribution to customer satisfaction. Based on several test results such as simple linear regression analysis, it was found that the variables of service quality and customer satisfaction showed a positive relationship. The results of this research analysis also show that each variable makes a great contribution to customer satisfaction.   ,  

Batam as an industrial area which development is carried out by the Batam Island Industrial Area Development Authority agency, has also been expanded into an autonomous region which later give birth to the Batam City Government. The existence of these two government agencies then creates problems in the management of Batam City in the form of overlapping / dualism of authority. To overcome this problem, the government then issued a new breakthrough by setting the Head of the Batam Concession Agency to be held ex-officio by the Mayor of Batam in the hope that the implementation of his duties and authority would be more effective. Therefore, the purpose of this thesis research is first, the implementation of the Mayor of Batam ex Officio Head of Business Agency. Second, the ideal arrangement for the relationship between the Batam City Government and the Business Agency and third, obstacles in the implementation of ex officio. This type of research can be classified into the juridical sociological research type, because it wants to see the correlation between the law and what happens in the field so as to reveal the effectiveness of the law's application. With the research location located at the Batam Concession Agency and the Batam City Government. This research uses data sources in the form of primary data and secondary data, and data collection techniques are carried out by means of interviews, questionnaires and literature review. From the study, there are three main points that can be concluded. First, the Mayor of Batam, Muhammad Rudi, succeeded in implementing the central government's decision regarding the position of Head of the Batam Business Agency, concurrently ex-officio by the Mayor of Batam. Second, it is necessary to study Government Regulation Number 41 of 2021. and third, social problems, such as illegal houses, unemployment, crime, and others, arise as a result of inequality, public policy, inability to compete and others. As for the advice from the author; First, the need for Human Resource governance to support the duties and functions of each work unit Second, the need to re-assess/test the material of government regulation number 41 of 2021 and third, the need to develop IT innovation in the context of improving services and reporting.

This research was conducted because Sungai Pakning Village, Bengkalis Regency, was one of the areas that experienced land and forest fires that occurred in Riau Province in 2015. So far, peatland management has often failed, both by the government and companies. One of their failures is that they only focus on land restoration and ignore community empowerment. With the independent peat village program created by PT. Pertamina RU II Production, Sungai Pakning, Bengkalis Regency. Among the independent peat village programs, there is an environmental conservation program which has become the center of attention for environmental observers, namely the development of peat forests to manage pineapple products. This research aims to determine the capacity development of the Tunas Makmur Farmer group in managing pineapple products and to find out what are the supporting factors for capacity development in the Tunas Makmur Farmer group in Sungai Pakning, Bengkalis Regency. This research was conducted using a qualitative descriptive method. Data was obtained through interviews and field observations. The results of this research show that the capacity development measure according to Ilato has demonstrated good capacity in aspects of organizational structure, decision making processes, work procedures and mechanisms and inter-organizational relationships. Good capacity development is supported by 1) facilities and infrastructure, which are being developed continuously, 2) good cooperation between various parties or institutions involved in developing the capacity of the Tunas Makmur Farmers Group.

In the rapidly growing era of digitalization, significant changes have occurred in consumer behavior, especially with the existence of e-commerce platforms and online marketing innovations. Today's consumers frequently browse for information about fashion products before making a purchase. Goals of the study to examine the impact of product searches on impulsive buys, Together with the relationship's moderating effect of flash sales, as well as sharia business perspective. Purposive sampling is a quantitative research method that is utilized. involving Shopee users in Bandar Lampung City. Data were collected using a Google Form-based questionnaire with a Likert scale. The findings indicated that the chance of making an impulsive purchase increased with the amount of time spent searching.. In addition, flash sales were shown to moderate this relationship, increasing impulse buying tendencies when found during browsing. These findings imply that the management of product browsing and flash sale offers needs to be considered in marketing strategies, taking into account the Shariah perspective to ensure fair and non-wasteful transactions.

Radicalism remains a widespread global threat, especially in multicultural countries like Indonesia. Educational institutions play an essential role in countering radical ideologies by shaping students' characters to foster resilience against extremism. This paper explores how the synergy between architectural design, the authenticity of the place, and social adaptive learning through social networks and effective curriculum management contributes to creating an effective anti-radicalism learning environment. Using the Systematic Literature Review (SLR) method, this study examines existing literature on educational architecture, place-based learning, effective learning curriculum and integration of social networks in character education. The review highlights how architectural spaces that encourage collaboration and interaction can help foster inclusivity, open dialogue, and social cohesion—key elements in preventing radicalization. In addition, the concept of authenticity of place, which emphasizes the connection between students and their local cultural heritage, is identified as an important factor in building tolerance and social awareness alongside the implementation of an effective learning curriculum. Through place-based learning, students can develop a stronger sense of identity and belonging so that they are less easily influenced by extremist ideologies. Furthermore, integrating social networks into educational environments is examined for their role in promoting socially adaptive learning. Social platforms provide opportunities for students to engage with diverse perspectives, develop critical thinking, and build empathy—skills that are essential to counter radicalization. The SLR method allows for a comprehensive synthesis of research findings, offering new insights into how educational spaces can be designed to foster anti-radicalism character. This study contributes to the body of knowledge on the relationship between architecture, cultural context, effective curriculum implementation, and digital learning and offers recommendations for educational institutions to enhance their role in preventing radicalization.

Community Service Activities (PKM) carried out by the STIA YAPPI LECTURER TEAM in collaboration with the Kalukubodo Village Government, South Galesong District, Takalar Regency, aims to increase local independence and food security in the area. This research explores collaboration between the two parties in designing and implementing programs that support sustainable agricultural development. By utilizing the potential of abundant natural resources, this activity includes training in agricultural techniques, use of technology, and effective natural resource management. The results of this activity show that the community's active participation in the training program increases their knowledge and skills, so they are able to optimize local resources to meet food needs independently. In addition, this collaboration also creates sustainable relationships between village governments and universities, opening up opportunities for innovation in resource management. It is hoped that this research can make a significant contribution to the development of models of local independence and food security in other villages in Indonesia.

Human Resources (HR) is a crucial asset for every organization, including CV Wahyu Artha Technic. Effective HR management through good leadership and proper training is essential to achieve company goals. This study aims to explore the relationship between leadership style and job training on employee performance at CV. Wahyu Artha Technic, West Java. Data were obtained through questionnaires completed by 65 respondents in May 2024, with a 100% response rate. The results showed that participative leadership style and timely job training have a positive and significant influence on employee performance. Sales data shows fluctuations from year to year, which is closely related to the lack of training and ineffective leadership style. A survey of respondents showed that employee performance can be improved through opportunities provided by leadership to convey feedback and complaints. Training that is relevant to operational needs and technological developments is proven to improve employee competence and productivity. The conclusion of this study is that good leadership style and structured job training significantly improve employee performance at CV. Wahyu Artha Technic. The recommendations of this study include the importance of effective communication between management and employees as well as the development of continuous training programs to maintain employee competence and motivation. Implementation of these strategies is expected to optimize overall organizational performance.

The Online Regional Investment Information System (SI INVEST OKE) is an innovation in licensing services in Demak Regency that aims to accelerate and simplify the licensing application process. This system replaces the previous offline application, SIMPPT, and provides technology-based services that can be accessed from anywhere. This study uses a descriptive analytical method with a qualitative approach to evaluate the implementation of SI INVEST OKE using Leavitt's Model (1965), which examines the relationship between four main components: tasks, human resources, technology, and organizational structure. Data were collected through in-depth interviews with DINPMPTSP employees and service users, direct observation at the DINPMPTSP office, and analysis of related documents. The findings show that the implementation of SI INVEST OKE has succeeded in reducing service time, increasing public satisfaction, and providing efficiency in licensing management. However, challenges such as limited technological infrastructure in remote areas and human resource skills are still obstacles that need to be overcome. The main recommendations from this study include increasing human resource capacity, expanding technological infrastructure, and developing more supportive regulations.

This research aims to model the impact of Green Open Space (GOS) on Carbon Monoxide (CO) gas levels in Entrop Village, South Jayapura District. Green Open Space plays a crucial role in improving air quality in an area. In the context of rapid urbanization and increasing motor vehicle numbers, GOS serves as the city's lungs, capable of absorbing pollutants and improving air quality. The research method used is spatial modeling, which allows mapping the distribution of GOS and measuring CO levels on the main roads of Entrop Village. Primary data was obtained through field surveys using CO measuring instruments, while secondary data was obtained from various literature sources and reports from related agencies. Data analysis was conducted using statistical and spatial approaches to identify the relationship between GOS and CO levels. The results showed a significant negative relationship between the extent of GOS and CO levels. The larger the GOS area, the lower the CO concentration in the area. Spatial modeling also identified high CO concentration points in areas with low GOS density. Furthermore, this research found that uneven distribution of GOS contributes to variations in air quality (CO) in different locations. These findings highlight the importance of effective GOS management as part of air pollution control strategies in large cities. Recommendations from this research include increasing the number and distribution of GOS in areas with high CO concentrations, and integrating GOS into urban spatial planning to create a healthier and more sustainable environment. This research makes a significant contribution to sustainable urban planning by emphasizing the importance of integrating GOS into spatial planning to improve air quality and environmental health. Thus, the results of this research can serve as a reference for the government and stakeholders in formulating future GOS management and air pollution control policies.      

Employee performance is the quality and quantity of work results achieved by an employee in carrying out it in accordance with the responsibilities given. Efforts to improve employee performance include paying attention to the level of workload experienced by employees. Is there a relationship between the mental workload between age and the length of time working for Daily Check employees and is there a relationship between the level of fatigue between age and the length of time working for Daily Check employees? What management efforts can be made to reduce the mental workload and fatigue levels of DC employees? This research aims to determine the mental workload and fatigue levels of daily inspection employees using the DRAWS Method and SOFI Method. The research also wanted to find out whether there was a relationship between mental workload, age and length of service for daily check employees. The results obtained by the research show that the mental workload of daily check employees is included in the overload category. The level of physical fatigue of employees is at a moderate level. There is a strong negative relationship between work mental load and age and length of service. Recommendations for reducing the mental workload of daily check employees are to provide training, time management, stress management skills, recognition, appreciation and regular evaluation.    

Menstrual health management is a way to maintain cleanliness and health when women are menstruating. Poor knowledge and attitudes can lead to poor menstrual health management which can cause disease in women's reproductive organs. The aim of this research was to determine the relationship between knowledge and attitudes of adolescent girls and menstrual health management in the youth posyandu in the working area of ​​Baran Timur subdistrict. This research is a quantitative research with a cross-sectional approach. The population in this study were teenage girls who had menstruated with a total of 87 respondents taken through total sampling. Data collection used a questionnaire and data analysis used the chi-square test. Bivariate analysis results show a p value of 0.016 for the relationship between knowledge and menstrual health management and a p value of 0.029 for the relationship between attitudes and menstrual health management, where this value is less than 0.05 so that Ha is accepted which means there is a relationship between knowledge and attitudes of young women and menstrual health management. It is hoped that knowledge of menstrual health management will be further improved so that attitudes will improve. The author's suggestion for the Ceria Youth Posyandu is to be able to collaborate with the community health center and the East Baran sub-district to be able to provide education regarding Menstrual Health Management not only to young women but also to young men.    

This research explores the relationship between leadership, communication, and managerial skills in an educational context. The main focus is how effective leadership and good communication can improve managerial skills in an educational environment. The research results show that participative leadership and open communication contribute significantly to improving managerial skills, including strategic planning, decision making, and resource management. These findings emphasize the importance of leadership and communication training in managerial development in the education sector, which can ultimately improve the performance and effectiveness of educational institutions.

Human resource management has become a determining role in operational systems in this modern era. The stronger the role of HRM, innovations in HRM managerial models always occur. This research aims to determine the influence of the work environment and work motivation on employee performance. This research uses an associative approach method to analyze the relationship between two or more variables, namely the influence of the work environment and work motivation on employee performance. The sample for this research is employees at PT. Indomarco Prismatama Bogor 2 branch has 54 employees. Data collection used questionnaires and interviews then continued with validity testing ending with hypothesis testing through regression coefficient analysis. Based on the research results, it was found that the work environment has a significant effect on the performance of PT employees. Indomarco Prismatama Bogor 2 Branch was 63.9% while the remaining 36.1% was due to other factors not included in this study (hypothesis 1 was proven). Work motivation has a significant effect on the performance of PT employees. Indomarco Prismatama Bogor Branch 2 amounted to 73.1%, while the remaining 26.9% was influenced by other variables not studied (hypothesis 2 was proven). From the test results of the influence of X1 and Indomarco Prismatama Bogor Branch 2 was 71.4% while the remaining 28.6% was due to other variables not studied (hypothesis 3 was proven).

This study examines the complex dynamics of retirement planning among manufacturing workers in Batam, Indonesia, focusing on the interplay between financial behavior, social influence, and retirement planning outcomes. Utilizing a quantitative associative approach, the research surveyed 100 workers from diverse demographic backgrounds in Batam's manufacturing sector. The study employed Smart-PLS 3 software for structural equation modeling and path analysis. Key findings reveal that while financial behavior positively influences retirement planning (β=0.196, p=0.032), social influence exhibits a much stronger positive effect (β=0.858, p=0.000). Interestingly, social influence negatively moderates the relationship between financial behavior and retirement planning (β=-0.176, p=0.037), suggesting that social factors may sometimes counteract individual financial practices. These results underscore the complexity of retirement planning in industrial urban settings, highlighting the need for a nuanced approach that considers both individual financial literacy and broader social contexts. The study concludes by recommending holistic strategies that combine traditional financial education with community-based interventions to enhance retirement planning effectiveness among workers in rapidly developing industrial cities like Batam.

One of the customers at BTPN Syariah Bank Jepon Branch Blora Regency reported his complaint to the Community Officer (CO) there is one officer who is less friendly serving customers, another officer the service is long so that customers have not been satisfied. This is complained by customers related to the quality of service and employee competence provided greatly affects customer satisfaction. In this descriptive qualitative research intends to explain this social phenomenon in detail. Researchers attempt to develop concepts while collecting facts in the field. Secondary Informants are BTPN Syariah customers and Key Informants are some employees and supervisors in BTPN Syariah Jepon Branch, Blora Regency. The 30 customers were obtained from questionnaires that were processed using cumulative score and percentage (%). Looking at Fornell's Theory and Kotler's Theory and some data analysis, it can be concluded that customer relationship management (CRP) on customer satisfaction at BTPN Syariah Bank Jepon Branch, Blora Regency can be said to be quite good. It is proven that customer satisfaction by calculating the cumulative score is calculated as 72%. In addition, most of the secondary informants, namely as much as 50%, said that Bank employees have done their job in accordance with existing SOPs, employees have good quality in serving, employees also have the ability to attract other customers, explanations from employees to customers are also easy to understand and understand, therefore customers believe in bank products. This shows that with the help of employees and existing customers, they can recommend potential new customers. Therefore, BTPN Syariah employees need to maintain better customer relationship management (CRM).

Human resource management that has been applied in the management of the Islamic Malahayati Hospital is very good so that the Islamic Malahayati Hospital gets a different assessment compared to other hospitals in Medan which implemented the integrated ISO 9001;2008 management system. This study aims to determine how the existing resource management in the Islamic Malahayati Hospital. This type of research is a quantitative study with a cross-sectional study approach. The population in this study were all nurses at Islamic Malahayati  Hospital as many as 190 civil servant nurses with a sample of 129 people. The sampling technique in this study used proportional random sampling. Data analysis was performed by univariate, bivariate with chi-square test and multivariate analysis with logistic regression. There is a relationship between recruitment and selection (p-value = 0.000), training and promotion (p- value 0.000), job appraisal, and salary management (p values = 0.000), with the performance of nurses at the Islamic Malahayati Hospital. Promotion and training have the greatest relationship with nurse performance with an OR value of 15,934. It is recommended to the hospital to increase the training and promotion of health workers, especially by involving more employees, in this case, nurses in training activities or increasing their capacity, and it is necessary to have a promotion or increase in positions that are in accordance with the work of nurses so that nurses are more active and more motivated in improving their performance while working in the hospital.    

This study aims to analyze the effect of service quality, perceived value, and customer satisfaction on customer loyalty at Tanjung Decoration. Service quality, perceived value and customer satisfaction are key factors influencing purchase decisions and customer retention in the decoration service industry. However, there has not been much research specifically examining the relationship between these variables in the context of Tanjung Decoration. This research is worth conducting for several reasons. First, Tanjung Decoration is a major player in the fast-growing decoration industry, and an understanding of the factors that influence customer loyalty will help them improve their marketing and service strategies. Second, with a focus on service quality, perceived value, and customer satisfaction, this research will provide valuable insights for managers and practitioners in developing more effective programs to increase customer loyalty. Third, this research will complement the literature on marketing management and consumer behavior by providing a more in-depth understanding of the factors that influence purchasing behavior and customer loyalty in the context of the decoration services industry. By combining appropriate research methodology with a strong theoretical framework, this research is expected to make a significant contribution to the development of knowledge in the field of marketing management and consumer behavior. The results of this study are expected to be a valuable reference source for researchers, practitioners, and other stakeholders interested in understanding and improving customer loyalty in the decoration service industry.    

This study aims to investigate the impact of institutional ownership on company financial performance through qualitative research methods with a literature study approach. Institutional ownership, which involves entities such as investment companies, pension funds, and insurance funds owning shares in the company, is considered a crucial mechanism in corporate governance. Through a comprehensive review of various sources such as journals, books, and research reports, this study conducts a qualitative analysis to explore the complex relationship between institutional ownership and corporate financial performance. Findings from the literature highlight that this relationship is influenced by a variety of factors, including firm characteristics, other ownership structures, macroeconomic conditions, and management strategies. This research not only provides in-depth insights into the implications of institutional ownership for corporate governance, but also provides practical recommendations for companies, investors, and policymakers.

The Inventory Information System designed for CV Alan Bakery is a solution to the challenges of managing raw materials and bread that was previously done manually. CV Alan Bakery is engaged in bread production and sales shop, which requires efficient and accurate stock management. The system is designed using the Unified Modeling Language (UML) as a modeling tool, and implemented using the PHP programming language with the Laravel framework, as well as MySQL as a database management system. The UML approach was used to visually design the system structure, facilitating a better understanding of the relationships between entities in the system. The Laravel framework was chosen to speed up development, ensure security, and improve application performance. MySQL is used as a database to store raw material data, bread, sales transactions, and inventory-related information. This Inventory Information System helps CV Alan Bakery in automating the process of managing raw material and bread stocks. With this, problems related to discrepancies in the calculation of raw materials and bread can be minimized. In addition, the system allows for real-time stock monitoring, sales transaction tracking, and analysis related to inventory performance..

Ethics is a field of philosophy that discusses the moral principles that govern humanbehavior, while politics deals with decision-making and the management of power in society. In Islam, political ethics is a concept that regulates human relationships in the political world.Islamic political ethics consists of a collection of moral values and principles that should guide everyone involved in political activities, both as citizens and leaders. Islamic political ethics has a strong relevance in the context of politics and governance. The moral values in Islam can serve as guidelines for leaders and citizens in building a better society. Despite the challenges faced, ongoing efforts to implement Islamic political ethics are considered essential in building an ideal and ethical government. It is important to build a just, prosperous, and moral society through the application of Islamic political ethics, which includes principles such as justice,equality, democracy, deliberation, freedom, and respect for the rights of others. In addition, this journal reviews the methods Ali Shari'ati used to make his assertions about the importance of Islam as a basic political ethic. A just, moral, and prosperous government can be achieved through the application of Islamic political ethics. Political ethics is not a convoluted system, but rather a number of noble values that are in line with the principles of Islam.