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Dalam rangka meningkatkan kepuasan para penggunanya di wilayah Jakarta, Bogor, Tangerang dan Bekasi PT. KAI Commuter Jabodetabek sejak beberapa bulan terakhir tahun 2011 mencoba menerapkan sistem baru yang dikenal dengan nama commuter line. Penelitian ini dilakukan untuk mengetahui tingkat kepuasan pada pengguna jasa Kereta listrik. Pengumpulan data dilakukan melalui penyebaran kuesioner kepada 200 pengguna yang dilakukan pada bulan Juni dan Juli 2012. Pengambilan sampel menggunakan metode incidental sampling, sedangkan analisis data yang digunakan adalah deskriptif kualitatif dan kuantitatif. Untuk mengukur tingkat kepuasan konsumen terhadap pelayanan yang diberikan digunakan metode Importance Performance Analysis. Dari hasil penelitian diketahui bahwa pengguna KRL AC Jabodetabek merasa cukup puas tapi begitu banyak faktor yangharus dibenahi terhadap kualitas pelayanan. Faktor-faktor yang paling prioritas untuk segera ditingkatkan adalah: ketepatan keberangkatan dan waktu tiba, kesesuaian jumlah kereta dan gerbong dengan jumlah penumpang, jadwal waktu keberangkatan yang sesuai dengan waktu keberangkatan beraktifitas penumpang, kemampuan perusahaan untuk cepat tanggap terhadap keluhan pelanggan, kemampuan perusahaan untuk cepat tanggap menghadapi masalah yang timbul, penjagaan kebersihan dan kerapihan kereta, pemberian informasi yang jelas kepada pelanggan, pengaturan pedagang di dalam kereta dan di stasiun.Kata Kunci : komuter, KRL, kepuasan

One of the important role of Management Accounting Information System (MAS) is to provide information to the right people, the right way at the right time to improve management capabilities in understanding the circumstances around it, so it was able to identify the relevant activities appropriately. The purpose of this study is to empirically examine the role of MAS as variables that mediate the effect of information technology and interdependence on performance managerial of employees inthe local government enterprises are rural banks and financial institutions sub-Central Java (PD BPR BKK). The samples in this study were obtained according to the purposive sampling technique based on criteria derived from population consisting of employees or the manager at PD BPR BKK contained in Central Java. Data were analyzed using Partial Least Square (PLS) in a of Structural Equation Modeling (SEM). Role of characteristics of MAS as variable which mediate the effect of information technology and interdependence on managerial performance examined using Sobel Test. The results of this study indicate that information technology has an indirect positive effect and significant impact on managerial performance through MAS. Interdependence also has an indirect positive effect and significant impact on managerial performance through MAS. It can be concluded that the MAS has a role as a mediating influence between the variables information technology and interdependence on managerial performance.Keywords: management accounting information system, information technology, interdependence, mediating, managerial performance.

The purpose of this research is to analysis the influence of Camel (CAR,PPAP,DER,BOPO,LDR) toward Performance of Banking Companies  in Indonesia This research use secondary data, with the source of data from Bank Indonesia and Indonesia Capital Market Directory publication. Technical sampling used purposive sampling and total sample is 85 firm with the 86 observation sample. The analysis use regression least square –OLS. The result of Capital Adequacy Ratio/CAR and Loan to Deposit Ratio are significant positive influence to the Return On Asset/ROA, but PPAP have positive and not significant influence to Return On Asset, Debt to Equity Ratio/DER have positive significant to Return On Asset , BOPO have positive and not significant to Return On Asset. Key word:   capital adequacy ratio, ppap, debt to equity ratio, bopo, loan to deposit  ratio, return to asset

This study aims to analyze the efficiency of banks in Indonesia period 2007-2009.The tools of analysis is  Data Envelopment Analysis (DEA). It uses data financial statemens and supplied by Bank Indonesia. The research shows that  in general the performance of banks in Indonesia is inefisiency. Bank that have efficiency is BRI, BTN, BPD Jabar, BPD Jatim, BPD Riau, Bank Niaga dan Bank Muamalat. This fact shows  the banks in Indonesia have not been up to the wasteful use of cost on several input variables  in their economic activities. Key words: Efficiency, bank, Indonesia, DEA

Program studi perlu melakukan monitoring dan pengukuran secara terus-menerus  terhadap kinerjanya untuk memastikan ketercapaian tujuan yang telah ditetapkan.  Proses monitoring kinerja memerlukan data dan informasi yang diambil dari  seluruh bagian organisasi. Hasil monitoring kinerja selanjutnya akan disampaikan kepada pihak-pihak yang berkepentingan, secara efisien dan efektif. Performance Dashboard merupakan alat untuk menyajikan informasi secara sekilas . Dashboard  menginformasikan  Key Performance Indicators (KPI) dengan menggunakan media penyajian yang efektif. KPI yang digunakan dalam pembangunan Performance Dasboard  program studi ini seluruhnya menggunakan instrumen dari Badan Akreditasi Nasional (BAN) perguruan tinggi. Metodologi yang digunakan dapat diterapkan dengan baik pada studi kasus mengenai pembangunan dashboard untuk menunjang upaya penjaminan mutu program studi di lingkungan Universitas Stikubank Semarang. Penelitian ini lebih menitikberatkan bagaimana  aplikasi ini bisa memberikan kemudahan informasi terhadap  pengelola program studi, fakultas maupun pihak universitas terhadap capaian mutu dari program studi sarjana. Kata kunci : Performance Dashboard, Key Performance Indikator, Badan Akreditasi Nasional (BAN) Perguruan Tinggi.

The purpose of this study is to analyze the influence of BOPO, NPL, NIM and CAR on thefinancial performance of banks listed on the Indonesia Stock Exchange in the period 2006 to 2009.Samples were taken based on purposive sampling of 28 banking companies with the followingcriteria: the company issued financial statements for four consecutive years ie 2006 to 2009. Thetype of data used are secondary data and data collection methods through technicaldocumentation. Analysis technique used is normality test, the classical assumption, and multiplelinear regression based on the merging of data time series and cross section called the polleddata. The results showed that variables significantly and negatively related BOPO against thebank's financial performance, the NPL variable has negative and significant impact on thefinancial performance of banks, NIM variable has positive and significant impact on the financialperformance of banks and CAR does not affect the bank's financial performance. The ability of thebank's financial performance could be explained by variables BOPO, NPL, NIM and the CAR of97.5%, Sebagimana shown by the Adjusted R-Square of 0.975. The remaining 2.5% is explained byother factors outside the model.Key Words: BOPO, Non-Performing Loans, Net Interest Margin, Capital Adequacy Ratio and thebank's financial performance.

Academic data increases every year in line with the increase of students. Abundant data store is alsoan abundance of information. Data mining technology is a tool for extracting information on largedatabases and has been widely used in many domains. Predicting student performance (study evaluation) isan activity to determine a future state based on existing data. Data in the field of academic research hasbeen done with various methods and algorithms, but the use of algorithm SLIQ (Supervised Learning InQuest) has not been done.SLIQ is an algorithm developed by the IBM's Quest project team in 1996 for mining large datasets.SLIQ algorithm classify and predict the students performance, beginning with the data cleaning, conductedelection training and testing data. By calculating gini index of each attribute and then selecting thesmallest gini index data table is split according to the criteria until find the same class. From the results ofthe calculation process can produce a set of rules that can be used to predict student performance.From the experiment it can be concluded that the algorithm SLIQ with decision tree technique canbe used as an alternative in designing a system datamining applications. Tests conducted system showedthat the constructed model can be used to predict the performance of new students. The resulting accuracyof the model system in fact has a lower score than the accuracy of other applications that are used as acomparison of Tanagra. Advantages of the proposed system is in its design does not need complexcalculations in obtaining the gini index attributes.

A university as an educative institution needs an assessment for the programs it has. In order to conduct such assessment , some components need to be assessed based on the internal and external factors. It is necessary to establish a decision support system toward the performance of the department. It can help the decision maker to know the condition occurred in this department. 'l he assessment of the study program's performance for evaluating can be done by underlining the components that will be assessed by making the model. The model which is prepared by applying some rules, stated in accreditation board, will be used as a reference in performance assessment for  Diploma III program. By applying a model toward the assessment criteria from the related department, it will help us to get the result. The achieved result is in form of the total score from the assessment, the score is devided into 5 class excellent, very good, good, sufficient and poor. Consequently, the report of resulting assessment can be to determine some steps to improve or maintain the recent achievement. By applying the decision support system of the department’s performance , it allow a decision maker to be able to monitor the department or the study program.

This paper discusses the performance of software, the measurement of software engineering are evaluated by comparative evaluation and analytic evaluation. In this case, the author introduces about quantitative data analysis for measurement of performances software. The tool of measurement of this statistic software e.g. SPSS