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This research aims to conduct an in-depth analysis of the administrative process for container Delivery Order (DO) handling implemented at Batu Ampar Port, Batam. The primary focus is to identify the procedural stages and evaluate the obstacles encountered during the DO issuance process. The Delivery Order is a crucial import document that serves as a transit permit, enabling service users to retrieve imported goods from the port area. The research methodology employs field research (field research) supported by a literature review (library research), allowing for the practical and thorough collection of operational data. The findings indicate that the administrative DO handling workflow commences with the receipt of documents from the shipping company representatives or service users, followed by the segregation of documents based on the company, recording the number of DOs, and culminates in the printing and validation of Form 2B, which serves as the official proof of cargo collection. This entire process demands close coordination among work units, particularly the administration and container depot sections. The study concludes that the effectiveness of DO management significantly impacts the smooth distribution of imported goods from the port. Common constraints frequently encountered include data inconsistency between the Bill of Lading and the received DO, as well as limitations in facilities and human resources within the administrative process. Recommended solutions include increasing supervision and refining the communication system between the applicant and the officials to ensure that the DO issuance process proceeds smoothly, promptly, and in compliance with established procedures.  

The increasing integration and digitization of smart grid systems have exposed them to a variety of security threats, necessitating robust security measures to ensure their reliability and efficiency. This paper proposes a novel Digital Twin-Based Cyber-Physical Security Framework, incorporating AI-driven predictive maintenance and zero-trust architecture to address the evolving challenges of securing smart grids. By leveraging digital twin technology, this framework creates a real-time virtual representation of physical systems, enabling continuous monitoring and simulation for enhanced security and operational performance. Zero-trust security principles are integrated to ensure that no entity, whether inside or outside the network, is trusted by default, thus significantly reducing the risk of cyber-attacks. Additionally, AI-driven predictive maintenance enhances the framework’s reliability by proactively identifying potential failures before they occur, reducing downtime and improving system resilience. Through the development and simulation of this framework, including attack and failure scenarios, the paper demonstrates that the proposed system outperforms traditional methods in terms of anomaly detection, system downtime, and response times. The integration of predictive maintenance allows for early identification of component failures, thus enhancing the overall resilience of the grid. The zero-trust architecture further strengthens the cybersecurity posture, preventing unauthorized access and attacks. The study also identifies challenges, such as data synchronization and scalability, which must be addressed for broader implementation in large-scale smart grid systems. The findings suggest that the proposed framework could play a critical role in the future evolution of smart grid security, offering valuable insights for researchers and practitioners.  

This study examines the application of the Piercing the Corporate Veil doctrine in cases of fiduciary duty violations by the President Director of PT Bakara Bumi Energi, based on the Jakarta Central District Court Decision No. 451/Pdt.P/2019/PN.JKT.Pst. Using a normative juridical approach, the research analyzes primary and secondary legal sources, including Law No. 40 of 2007 on Limited Liability Companies and relevant court rulings. The findings reveal that the President Director's failure to provide transparent financial reports and operational information constitutes a breach of fiduciary duty, encompassing duties of loyalty and care, leading to financial losses such as tax arrears and reputational damage. Furthermore, this breach justifies the application of the Piercing the Corporate Veil doctrine to hold the director personally liable, as supported by similar judicial precedents. The study concludes that enforcing this doctrine enhances corporate governance and accountability, recommending clearer regulatory frameworks for broader application to directors and other corporate organs.

This study examines the role of digital technology-based business innovation strategies in enhancing the competitiveness of small and medium-sized enterprises (SMEs) in Indonesia. As the digital economy continues to grow rapidly, SMEs face both opportunities and challenges in adapting to technological change. The research aims to analyze how digital transformation, including the adoption of e-commerce, digital marketing, and financial technology, influences business performance and market competitiveness. Using a quantitative approach, data were collected from 250 SMEs across various sectors through structured questionnaires and analyzed using multiple regression analysis. The results indicate that digital innovation significantly improves operational efficiency, customer engagement, and market expansion, which in turn enhance the overall competitiveness of SMEs. Moreover, managerial capability and digital literacy are found to moderate the relationship between technology adoption and competitiveness. The findings suggest that to sustain competitive advantage, SMEs should integrate digital innovation into their strategic management processes and continuously invest in technology and human resource development. This study contributes to the understanding of how digitalization can drive business resilience and sustainable growth within the SME sector in Indonesia.

This study aims to analyze the influence of service quality, price, and store atmosphere on consumer purchasing decisions at the Rocket Chicken branch in Ngronggo, Kediri City. These three variables were chosen because they are considered to play an important role in influencing consumer behavior, particularly in the context of the increasingly competitive fast food industry. Service quality includes aspects of friendliness, speed, and accuracy of service provided by employees to customers. Price is considered in terms of affordability, suitability with product quality, and competitiveness compared to competitors. Meanwhile, store atmosphere includes cleanliness, lighting, layout, comfort, and the overall ambiance perceived by consumers when they are in the outlet. The research method used is quantitative with a survey approach. Data was obtained through the distribution of closed questionnaires to 130 respondents who are active consumers of Rocket Chicken at the research location. The data analysis technique used is multiple linear regression with the help of the latest version of SPSS software, in order to determine the extent of the influence of each independent variable on the dependent variable, namely purchasing decisions.The research results indicate that service quality, price, and store atmosphere significantly influence consumer purchasing decisions, both partially and simultaneously. These findings provide important implications for Rocket Chicken's management to pay more attention to these factors in formulating marketing strategies and operational management, in order to enhance customer satisfaction, loyalty, and appeal in the future.

Bank Syariah Indonesia (BSI) faces challenges in optimizing financial performance and market valuation following the merger process in 2021. This study aims to analyze the influence of Third Party Funds, liquidity, and Islamicity Performance Index on BSI stock prices during the period 2021-2025. The research employs multiple linear regression analysis method using monthly data from BSI financial reports and stock price data from the Indonesia Stock Exchange. The results indicate that Third Party Funds have a negative but non-significant effect on BSI stock prices, suggesting that increases in Third Party Funds do not automatically enhance stock valuation as investors are concerned about the profit-sharing burden that must be paid. Liquidity has a positive and significant effect on stock prices, demonstrating that fund distribution efficiency is the primary factor evaluated by investors. The Islamicity Performance Index has a negative and significant effect on stock prices, confirming that investors interpret high sharia compliance indices as reducing profitability for shareholders. This study confirms that investors in evaluating Bank Syariah Indonesia stocks prioritize operational efficiency over operational scale or sharia compliance orientation.

This study aims to analyze the financial risk management strategy of PT. Chandra Asri based on the company's 2024 annual report. As the largest petrochemical company in Indonesia, PT. Chandra Asri faces multiple financial risks including market volatility, credit exposure, liquidity constraints, operational disruptions, and systemic shifts due to global energy transitions. Using a qualitative descriptive approach grounded in the ISO 31000 framework, the study examines how the company identifies, assesses, responds to, and monitors each risk category. The findings reveal that while hedging, credit controls, and liquidity management systems are in place, the decline in net income and working capital indicates areas that require stronger adaptation. Additionally, the study highlights the company's strategic shift toward sustainable practices in response to systemic risks. PT. Chandra Asri's integration of sustainability into its risk management strategy showcases a forward-thinking approach, acknowledging the importance of both financial resilience and environmental responsibility. This research contributes to the understanding of risk management practices in the petrochemical sector and provides valuable insights for developing resilient financial strategies amidst global economic uncertainty. It also offers practical recommendations for improving risk management frameworks, ensuring long-term growth and stability in an increasingly volatile global market

This article presents a review study that proposes a blended model combining actual programming techniques with queuing theory to improve the performance and service quality of service systems. The main objective is to design a system that is capable of serving customers as efficiently as possible, using solutions derived from queuing theory to regulate and optimize customer flow, while applying accurate programming methods to ensure that the system operates correctly and in accordance with established standards. The study discusses how these two approaches complement each other and demonstrates that integrating them provides a balance between operational efficiency and the quality of services delivered. To illustrate the effectiveness of this hybrid model, a case study is examined to highlight the practical impact and real-world implications of the proposed framework. Both mathematical formulations and experimental analyses were employed to evaluate the model’s effectiveness. Findings indicate that this combined approach not only enhances system reliability but also provides measurable improvements in customer satisfaction and service outcomes. By offering a structured way to integrate queuing solutions with precise programming, this research contributes to the development of more sustainable and effective service management strategies. The model therefore has significant potential for broader application in industries that rely heavily on service delivery and customer flow optimization.

The DH Building of the Electrical Engineering Study Program at Udayana University faces significant challenges in energy efficiency, as it still relies on conventional electrical systems. User negligence, such as forgetting to switch off lights and air conditioners (AC) after use, often results in unnecessary energy waste and increased operational costs. This issue highlights the urgent need for smart solutions capable of automating energy management, reducing waste caused by human error, and supporting the creation of a more efficient and sustainable campus environment. To address this problem, this study designs and implements a smart building system based on the Internet of Things (IoT). The system employs a NodeMCU ESP32 microcontroller as the main processing unit, integrated with a series of sensors including a DHT22 sensor for monitoring temperature and humidity, an MQ2 sensor for smoke detection, a PIR sensor for motion detection, and a PZEM-004T sensor for monitoring energy consumption. Control of electronic devices such as lights and AC units is carried out both automatically and manually through relay modules connected to the system. All sensor data and control functions are accessed via a web interface developed using the Laravel framework and a MySQL database. The testing results indicate that the designed system was successfully implemented and functions as expected. Sensor testing demonstrated high accuracy compared to standard measuring instruments, while the electronic device control system achieved an average response time of approximately 3.6 seconds, proving its reliability. Overall, the system provides a comprehensive solution for energy consumption monitoring and control, while also enhancing comfort and safety in the DH Building, in line with the goals of energy efficiency and facility modernization.

This study aims to analyze the accounting information system for cash receipts from cash sales, focusing on improving internal control at CV Davion. Employing a qualitative descriptive method, data was gathered through interviews, observations, and documentation. The findings indicate that the current accounting information system has several weaknesses, particularly concerning the segregation of duties. Overlapping responsibilities, reliance on manual processes, and the lack of formalized issues, it is essential to implement improvements such as organizational restructuring, clear segregation of roles, the adoption of a computererized system, and the introduction of systematically documented procedures. These enhancements are anticipated to strengthen the company’s internal control. Increase the reliability of financial information, streamline operational activivities, and facilitate more effeective managerial decision-making. Furthermore, the results of this study are expected to aid the company in developing a more robust internal control system and to serve as a reference for future research.

This study explores the transformative role of youth empowerment through green economy initiatives, specifically focusing on the management of a waste bank in Kedungsekar Village, Indonesia. Facing mounting environmental challenges such as waste accumulation and pollution, the local community sought sustainable solutions by integrating environmental, social, and economic dimensions. The involvement of youth, characterized by creativity, digital skills, and strong social networks, has been pivotal in driving this transformation. The waste bank functions as a social innovation that not only addresses waste management issues but also generates economic opportunities through circular economy practices. By actively participating in waste segregation, collection, and sale, youth have acquired operational and financial skills, enabling them to become entrepreneurs and community leaders. This initiative has shifted youth from passive recipients to active agents of change, fostering community awareness and environmental responsibility. Employing qualitative case study methods, including interviews, observations, and document analysis, this research highlights how integrated efforts rooted in environmental sustainability and community participation can catalyze socio-economic growth. The theoretical framework draws on the concepts of green economy, youth empowerment, and social innovation, illustrating how these pillars are interconnected in fostering sustainable development. Findings reveal that the green economy approach, facilitated by youth engagement, enhances local resilience, creates employment, and promotes environmental conservation. This case exemplifies the potential of grassroots initiatives in achieving sustainable transformation at the village level, serving as a model for other rural communities facing similar environmental and socio-economic issues. The study underscores the importance of empowering youth as key drivers in the transition towards sustainable and inclusive development.

Healthcare workforce management has become increasingly critical in determining organizational economic performance and long-term sustainability. This systematic review examines the relationship between human resource strategies in healthcare settings and their impact on economic outcomes, with particular attention to the effectiveness of workforce planning, recruitment optimization, employee retention, and performance management systems. The objective of this review is to synthesize current evidence on healthcare workforce management practices and their influence on economic performance indicators across various healthcare organizations. A systematic literature review was conducted using multiple academic databases, including PubMed, Scopus, and Web of Science. Studies published between 2019 and 2024 that focused on healthcare workforce management and its association with economic performance were selected based on predefined inclusion and exclusion criteria. A total of 45 peer-reviewed articles met the eligibility requirements and were included in the final analysis. The findings reveal that strategic human resource management practices significantly correlate with improved economic outcomes in healthcare organizations. Institutions implementing comprehensive workforce management approaches demonstrated a 15–25% improvement in cost-effectiveness, resource utilization, and operational efficiency. Moreover, effective healthcare workforce management was shown to directly enhance organizational performance by reducing staff turnover costs, improving employee productivity, and strengthening service delivery quality. This review concludes that integrated and evidence-based human resource strategies are essential for healthcare systems aiming to achieve sustainable economic growth and resilience in the face of evolving healthcare challenges.

Financial management in hospitals is a crucial aspect to ensure the sustainability of quality health services. However, the complexity of financial data, which involves various budget components, often creates challenges for hospital management in conducting accurate analysis and budget planning. Therefore, a data-driven approach is required to present financial information in a structured and comprehensible manner. This study examines the application of the K-Means Clustering method to classify hospital financial data based on expenditure characteristics and patterns, with a case study at RSUD Rantau Prapat as part of a community service program. The financial data were analyzed through pre-processing stages, determination of the optimal number of clusters using the Elbow Method, and the implementation of the K-Means algorithm to generate more representative budget groups. The results indicate that clustering hospital financial data into three main categories—routine operational costs, medical service costs, and administrative/personnel costs—provides clearer insights into budget distribution. This supports hospital management in identifying budget allocation priorities, detecting potential inefficiencies, and improving the overall efficiency of financial governance. The limitation of this study lies in the data scope, which only involved a single hospital, thus restricting its generalizability. Future research is recommended to expand the scope to multiple hospitals and integrate alternative clustering methods to obtain more comprehensive results.

This study provides an in-depth analysis of the benefits of implementing a SAP-based Enterprise Resource Planning (ERP) system for end-users at PT XY, an Indonesian airport management company. A qualitative case study approach was applied through comprehensive in-depth interviews and direct observations of accounting division staff who actively utilize the SAP Financial Accounting (FI), Controlling (CO), and Materials Management (MM) modules as part of their daily operations. The findings demonstrate that SAP implementation significantly enhances work efficiency, data accuracy, and overall operational productivity across multiple business processes. The system facilitates seamless cross-departmental integration, reduces manual errors, accelerates financial reporting, and supports real-time, data-driven decision-making. Furthermore, SAP strengthens internal coordination by providing consistent, centralized, and easily accessible information to all relevant stakeholders. Key challenges identified include limited network access, server congestion during peak hours, and difficulties with remote connections when accessing the system outside the office environment. The company addressed these issues through regular user training, provision of secure Virtual Private Network (VPN) access, expansion of server capacity, and a strategic plan to migrate to cloud-based SAP S/4HANA to improve flexibility, scalability, and long-term system reliability. The findings not only enrich the literature on ERP adoption, with practical guidance for other organizations seeking to plan, implement, and evaluate ERP systems to meet their own business needs, including effective human resource planning and change management strategies.

The Student Evaluation of Lecturers (EDOM) at the Faculty of Engineering, Universitas Dr. Soetomo has historically been conducted via Google Forms and processed manually, resulting in slow response times, repetitive recap procedures, and insufficiently documented reporting validity. This study aims to design, build, and evaluate a web-based EDOM system using the Prototype Model (MODEL PROTOTYPE) to improve data collection efficiency, recap accuracy, and the effectiveness of feedback for teaching quality assurance. The development method comprises requirements elicitation with the Quality Assurance Unit through a review of SPMI documents and brief interviews, architectural and interface design (Laravel, MVC pattern, and MySQL), staged prototyping, and rapid iterations based on stakeholder feedback until functional conformity is achieved. The resulting system provides authentication and role-based authorization (Admin, GPM, Lecturer, Student), odd/even period management, a question bank employing a Likert scale, anonymous questionnaire submission, score recap per lecturer and per category (pedagogical, professional, personal, social), dashboard visualizations, and report export to support governance needs. Functional evaluation was conducted through black-box testing on core scenarios (login, period scheduling, submission, recap, and export) and indicated conformance to specifications. User acceptance evaluation employed the Technology Acceptance Model (TAM) to examine perceived usefulness, perceived ease of use, attitude toward use, and behavioral intention; the results indicate positive acceptance and potential for operational adoption. Practically, the prototype approach accelerates requirement alignment, reduces the risk of mis-specification, and facilitates change control, while the Laravel-based implementation supports maintainability, role-based access security, and further feature development. The study is limited to a single faculty; future work may include SSO integration, audit trails, and longitudinal, cross-semester analytics for more comprehensive monitoring of lecturer performance.

Violent crimes such as armed robbery, terrorism, riots, and hostage-taking pose serious threats to public safety and order. In this context, the Brimob Pelopor Unit of the North Sumatra Regional Police plays a strategic role as a paramilitary police force trained to handle high-intensity threats. This research is driven by the urgency to examine the extent to which Brimob’s role is carried out within the framework of criminal law and the principles of fair, professional, and proportional law enforcement. The aim of this study is to analyze the legal foundations underlying the involvement of the Brimob Pelopor Unit in handling violent crimes, identify operational and institutional obstacles faced, and evaluate the strategies implemented within the context of law enforcement. The method employed is a descriptive qualitative approach, using data collection techniques such as interviews, observations, and document studies. The findings indicate that the Brimob Pelopor Unit of North Sumatra actively participates in operations against armed crime, riot control, and securing vital objects, based on clear legal provisions such as Law No. 2 of 2002 and police regulations regarding the use of force. Key challenges include limited personnel, tactical equipment shortages, bureaucratic delays, and public pressure concerning human rights issues. Nevertheless, various reinforcement strategies are being pursued through intensive training, inter-agency collaboration, and a humanistic approach to community engagement. This study concludes that Brimob’s role is crucial in Indonesia’s law enforcement system, though continuous reform is required to maintain professionalism and legal legitimacy amid complex national security challenges.

This study aims to examine and analyze how the implementation of Standard Operating Procedures (SOP) impacts employee performance improvement at Chatter Lounge Restaurant, Gumaya Tower Semarang. The background of this research stems from initial observations and interviews that revealed inconsistencies in SOP implementation, particularly in aspects of grooming and staff attitudes toward guests. A qualitative descriptive method with a case study approach was employed to gain a comprehensive understanding of the phenomenon. Data were collected through in-depth interviews with four key informants, direct observations of operational activities, and digital documentation related to SOP practices. The data analysis followed the interactive model of Miles and Huberman, which includes three main stages: data reduction, data display, and conclusion drawing. The findings indicate that SOP implementation positively contributes to enhancing employee discipline, time efficiency, and accuracy in following service procedures, leading to a more standardized service quality. Nevertheless, the implementation is not yet fully optimal as several employees lack a comprehensive understanding of SOP content. Inhibiting factors include limited advanced training opportunities, one-way briefings that restrict interactive communication, and the absence of a performance-based reward system to motivate staff. The study highlights that while SOPs serve as a crucial guideline to improve consistency and professionalism, their effectiveness depends heavily on continuous reinforcement and employee engagement. Therefore, it is recommended that the restaurant management strengthen SOP implementation through ongoing training, more participatory internal communication, and the establishment of performance-based reward mechanisms to maximize employee motivation, ensure service excellence, and ultimately enhance guest satisfaction.

This research is motivated by the importance of an effective logistics recording and reporting system in supporting operational performance and security within the Mobile Brigade (Brimob) Unit of the North Sumatra Regional Police. Logistics items such as firearms, ammunition, and other operational equipment are classified as State-Owned Goods (BMN), which must be managed orderly, transparently, and accountably in accordance with prevailing legal provisions, such as Law No. 1 of 2004, Government Regulation No. 27 of 2014, and Police Chief Regulation No. 10 of 2011. Problems arise when the logistics system faces technical constraints, lack of personnel training, and weak oversight, which in some cases have led to the loss of strategic items such as firearms.The aim of this study is to analyze the implementation of the logistics recording and reporting system in the Brimob Unit of the North Sumatra Regional Police in accordance with legal provisions, assess its effectiveness in supporting operational duties, and identify existing challenges and improvement efforts. This research uses an empirical juridical method with a qualitative approach, through document studies and interviews with logistics and operational personnel.The research findings indicate that the recording and reporting system has been carried out in an orderly and accountable manner, utilizing both manual and digital systems in parallel. There is a strong commitment among personnel to comply with SOPs, use dual-recording as risk mitigation, and maintain regular reporting in accordance with standards. Nonetheless, challenges remain in the form of limited technological infrastructure, the need for continuous personnel training, and integration with national logistics systems. Strategic efforts have been made through capacity building, gradual digitalization, and strengthening of SOPs and internal audits. Overall, the system is considered effective in supporting the unit's tasks and reflects the principles of administrative law, namely legality, accountability, and orderly administration.

Indonesia is a country with high lightning strike intensity, making lightning protection systems critically important, especially for public infrastructure such as Light Rail Transit (LRT). This research aims to analyze the lightning protection system implemented in the Jakarta LRT Phase 1B Project, particularly in the station areas and railway lines. The methods used include field observation, literature study, interviews, and technical analysis using the rolling sphere method, protective angle method, and mesh method to determine the coverage of protected areas. In addition, an evaluation of the grounding system was conducted to ensure the safe discharge of lightning currents into the earth. The analysis results show that the lightning protection system applied complies with PUIPP and IEC 62305-1 standards and is capable of protecting signaling and telecommunication equipment from lightning risks. The combination of the three protection methods provides comprehensive coverage for LRT structures. The grounding system design also meets the standard resistance requirement (< 5 Ohms), ensuring operational safety and protecting critical equipment. Furthermore, the study highlights the importance of integrating lightning protection with other safety systems such as fire protection and electrical surge protection, as lightning can cause cascading failures that disrupt railway operations. Proper maintenance and periodic testing of grounding resistance are also necessary to ensure long-term reliability. In addition, the Faraday cage principle applied to train cars contributes to passenger safety by preventing lightning currents from penetrating the cabin interior. This research is expected to serve as a reference for developing lightning protection systems in similar infrastructure projects, especially in regions with high lightning density. By applying international standards and comprehensive protection methods, the Jakarta LRT demonstrates how modern urban transportation can operate safely despite extreme weather risks.

This research aims to develop and evaluate the performance of a steam plant prototype designed as an alternative source of electrical energy to support the Vessel to Grid (V2G) concept. Utilization of backup energy on ships is becoming important as electricity demand increases and demands for a more sustainable electrical system. This system relies on ESP32 microcontroller technology as a control center that functions to monitor and control several key parameters, including steam pressure, combustion temperature, boiler water level, and the generated electrical voltage. The research method used is an experiment with a static and dynamic testing approach. Static testing is carried out to measure the performance of main components such as the boiler, turbine, and generator separately, while dynamic testing focuses on evaluating the overall system by involving the integration of sensors and supporting actuators. The test data is then analyzed quantitatively to determine the system's response to variations in steam pressure, temperature, and other operational conditions. The results show that the steam produced by the boiler is able to rotate the turbine, thereby driving the generator to produce electricity. The maximum voltage achieved is 25.7 volts at a steam pressure of 50 psi. The highest energy conversion efficiency was recorded at 4%, while the lowest efficiency was 0.9%. These findings demonstrate that, despite its relatively low efficiency, the prototype can function as an alternative energy source and emergency backup solution. Thus, this research provides an initial contribution to supporting the implementation of the V2G concept through the development of a small-scale steam plant-based energy conversion system.