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Dwi Anggarani; Irfan Fatoni; Syamsul Bahri

Jurnal Pengabdian dan Solidaritas Masyarakat 2025 Lembaga Pengembangan Kinerja Dosen

This Community Service (PkM) program aims to provide assistance in financial recording and direct involvement in the production process at the Wisnu Batik SME. The main focus of the activity is to support the sustainability of micro-enterprises based on local culture, particularly through improved management and the preservation of traditional values. The activity was carried out for two months in the form of field work practice (PKL), using participatory observation methods, semi-structured interviews, and direct documentation. One of the main results of the activity was the implementation of a quarterly financial recording system based on SIINAS (National Industrial Information System), which has been proven to improve the accuracy and transparency in the preparation of business reports. Furthermore, the direct involvement of the interns in the traditional batik production process provided important insights into the production stages, the cultural values ​​contained, and the challenges faced in maintaining quality and continuity of production. Analysis of the cost of goods manufactured (COGS) and monthly revenues showed that the Wisnu Batik SME has great potential for sustainable development if managed with a more systematic and professional approach. The synergy between good financial management and production process efficiency is an important foundation in strengthening the competitiveness of SMEs in the midst of market competition. This activity also serves as concrete evidence that collaboration between the world of education and MSMEs can encourage positive transformation in micro-business management towards a more modern, measurable, and culturally value-based direction.

Fitri Nurcahyati; Lingkee Natalie Annisa Safitri; Anggita Dewi; Hilmi Satria Himawan; Verra Rizki Amelia +1 more

Jurnal Inovasi Sosial dan Pengabdian 2025 Lembaga Pengembangan Kinerja Dosen

This community service activity focuses on improving financial recording practices at Maya Fruit Shop, an MSME in Palangka Raya City, which previously relied on manual bookkeeping. The main objective of this activity is to help business owners switch to a more efficient and accurate digital financial recording system using the cashier application and Manager.io. The method used is Participatory Action Research, which is carried out based on transactions for three months through the stages of preparation, implementation, and evaluation. The results of the mentoring showed a significant improvement in business owners' understanding and ability to manage financial records, reducing administrative errors, and enabling the preparation of more accurate financial reports. These improvements increased the owner's confidence in making business decisions and strengthened the financial resilience of the business.

Amna; Amna; Asry, Lenawati; Dewi, Ratna; Asri, Rahmadi +1 more

Jurnal Elektronika dan Komputer 2025 STEKOM PRESS

Intuisi Coffee, sebuah kafe di Blang Kolak, Aceh Tengah, masih mengelola proses pemesanan dan transaksi secara manual, yang berdampak pada kurangnya efisiensi dalam pencatatan, pengelolaan stok, dan penyusunan laporan. Penelitian ini bertujuan untuk mengimplementasikan sistem informasi berbasis web guna meningkatkan efisiensi operasional kafe. Pengembangan sistem dilakukan menggunakan metode Waterfall dengan memanfaatkan XAMPP, PHP, dan MySQL sebagai teknologi utama. Evaluasi sistem menggunakan System Usability Scale (SUS) untuk mengukur tingkat kegunaan dari sisi efektivitas, efisiensi, dan kepuasan pengguna. Hasil evaluasi menunjukkan skor SUS sebesar 64,9, yang mengindikasikan sistem berada pada kategori kegunaan yang cukup baik. Implementasi sistem ini terbukti dapat mempercepat proses transaksi, mempermudah pengelolaan data, dan mendukung pengambilan keputusan secara lebih terstruktur

Yurike Sindi Gloriana; Mar’atus Solikah; Linawati Linawati

Riset Ilmu Manajemen Bisnis dan Akuntansi 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Accurate financial record-keeping is essential for MSMEs, yet many still rely on manual methods. Arsi Dekorasi, for example, had not produced formal financial reports such as income statements or cash flow reports. Digital transformation through accounting applications offers a solution to improve the efficiency and accuracy of financial records. This study aims to explore how the implementation of the Akuntansiku application enhances financial recording efficiency at Arsi Dekorasi. Using a qualitative approach with a case study method, data were collected through in-depth interviews, participant observation, and documentation, and analyzed using the Diffusion of Innovation framework. The findings reveal that prior to using the application, records were manually kept and incomplete. After adopting Akuntansiku, financial recording became more efficient, accurate, and capable of generating automatic reports. Initial technology-related challenges were resolved through mentoring. The digital transformation proved to positively impact both the efficiency and quality of financial records. The study highlights the crucial role of management in sustaining and developing financial digitalization through continuous training and capacity building.

Salsadilah, Nadya; Maharani, Dewi; Rahayu, Elly

Dinamik 2025 Universitas Stikubank

Bisnis adalah kegiatan ekonomi yang dilakukan untuk menghasilkan, membeli, atau menjual barang atau jasa dengan tujuan mendapatkan keuntungan. Bisnis dapat dilakukan oleh individu, kelompok, perusahaan besar, atau usaha kecil. Di suatu dunia bisnis, yang dimaksud dengan sistem informasi manajemen adalah piranti yang dipakai untuk mengatasi suatu proses, operasional, evaluasi, serta teknologi dan informasi. Usaha  bisnis  yang  bergerak  dalam  bidang  makanan  ringan  snack dijalankan  dengan  modal usaha  berskala  kecil  ialah  pelaku  bisnis  berskala  rumah  tangga  yang  mempunyai  kesempatan sangat  bagus  untuk  berkembang  dengan  pesat  dengan  keterbatasan  yang dimiliki  seperti  SDM, skill,  pengetahuan,  ketrampilan,  dan  pengelolaan  bidang  managementyang  seadanya Penelitian ini dilakukan di Teha Coffee Corner, sebuah kedai kopi yang berlokasi di Jl. Imam Bonjol, Tebing Kisaran, Kec. Kota Kisaran Barat, Kabupaten Asahan, Sumatera Utara 21211. Kedai ini didirikan pada Maret 2021 oleh Thierry Henry, tepat di tengah masa pandemi COVID-19. Supply Chain Management (SCM) adalah pengintegrasian sumber bisnis yang kompeten dalam penyaluran barang, mencakup perencanaan dan pengelolaan aktivitas pengadaan dan logistik serta informasi terkait mulai dari tempat bahan baku sampai tempat konsumsi, termasuk koordinasi dan kolaborasi dengan jaringan mitra usaha (pemasok, manufaktur, retailer, distributor, pergudangan, transportasi dan konsumen) untuk memenuhi kebutuhan pelanggan. Sebuah model rantai pasokan sederhana terdiri dari empat komponen yaitu supplier, produsen, gudang atau pusat distribusi dan pengguna akhir. Seiring dengan pertumbuhan bisnisnya, Teha Coffee Corner mulai menghadapi berbagai tantangan, terutama dalam pengelolaan stok bahan baku dan pencatatan transaksi. Saat ini, pencatatan masih dilakukan secara manual, baik dalam menghitung jumlah stok maupun dalam mencatat transaksi harian. Setiap akhir operasional atau saat closing, Dengan adopsi sistem E-SCM, aliran informasi dan data pembelian antara Teha Coffee Corner dan pemasok menjadi lebih efisien. Ini menghasilkan kejelasan dan ketepatan dalam transaksi pembelian, yang berkontribusi pada menghindari kesalahan dan mengurangi risiko keterlambatan dalam pengiriman toko.

Putri, Ramadani; Fauziah, Rizky; Apridonal M, Yori

Dinamik 2025 Universitas Stikubank

Pengelolaan rantai pasok dengan menggunakan metode E-SCM untuk mengoptimalkan persediaan Toko Nadira dapat meningkatkan persediaan yang efisien. Permasalahan yang terjadi pada Toko Nadira adalah proses pencatatan barang, pengelolaan persediaan dan pemesanan ke Supplier masih manual dengan menggunakan buku catatan. Dengan adanya teknologi, Toko Nadira dapat memanfaatkannya dengan baik dengan menggunakan website, website ini mampu mempermudah proses pencatatan barang, monitoring persediaan, dan meningkatkan keakuratan dalam proses pemesanan barang ke Supplier serta update stok secara real-time, Metode penelitian yang digunakan meliputi analisis kebutuhan, perancangan sistem, implementasi, dan pengujian aplikasi. Hasil penelitian menunjukkan bahwa website E-SCM yang dikembangkan telah berhasil meningkatkan efisiensi operasional Toko Nadira, mengurangi resiko kehabisan stok, dan mempercepat proses restocking. Selain itu, sistem ini juga dapat diintegrasikan dengan laporan penjualan dan pembelian, yang memungkinkan pemilik Nadira Store untuk melakukan analisis data yang lebih mendalam.

Cantika Mutiara K; Arie Budiawan; Abdul Mutholib

Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

On the research of background, it is analyzed that the Implementation of the Population Administration Policy Through a Fast, Safe and Friendly Service System at the Population and Civil Registration Office of Ciamis Regency. The purpose of this study is to determine the implementation of the Si Lancer application service at the Population and Civil Registration Service of Ciamis Regency. This research method uses descriptive qualitative with data collection techniques through interviews, observation, and documentation. The results of the study indicate that the Implementation of the Population Administration Policy Through a Fast, Safe and Friendly Service System at the Population and Civil Registration Office of Ciamis Regency is not optimal, namely constrained by human resources in the Office, lack of facilities at the Population and Civil Registration Office of Ciamis Regency, lack of implementing attitudes where employees prefer conventional services, no application updates from the initial year of publication, namely 2021, and no fragmentation or group bodies specifically tasked with Si Lancar application services. This study contributes to broadening understanding of the practical benefits of implementing the use of the Si Lancar application at the Population and Civil Registration Office of Ciamis Regency.

Yuniarti, Nur Atika; Pramudya, Ryan Arya; Mutiarachim, Atika

Jurnal Suara Pengabdian 45 2025 LPPM Universitas 17 Agustus 1945 Semarang

Program pengabdian masyarakat melalui penguatan manajemen bisnis telah dilaksanakan di Desa Manggarmas, Kecamatan Godong, Kabupaten Grobogan pada 25 Mei 2025. Program ini bertujuan meningkatkan kapasitas manajerial petani jamur melalui pelatihan manajemen usaha dan strategi pemasaran digital. Permasalahan utama yang dihadapi meliputi pencatatan keuangan yang belum optimal, ketiadaan standar pengemasan produk, dan minimnya pemanfaatan media digital untuk pemasaran. Kegiatan pelatihan menggunakan pendekatan edukatif dan partisipatif, mencakup distribusi hasil panen, teknik pengemasan, dan pemasaran digital. Hasil evaluasi menunjukkan peningkatan signifikan: manajemen usaha sederhana naik 75%, penguasaan teknik pengemasan meningkat 80%, dan penggunaan media digital untuk pemasaran bertambah 70%. Dampak positif terlihat dari munculnya pembeli dari luar desa setelah petani mengunggah produk ke media sosial, mendorong terwujudnya wirausahawan mandiri yang mampu mengembangkan usaha dan meningkatkan pendapatan.

Rony Kriswibowo; Rusina Widha Febriana; Johan Suryo Prayogo; Purwanto Purwanto; Selfya Ningrum +3 more

Jurnal Pengabdian Masyarakat dan Transformasi Kesejahteraan 2025 Lembaga Pengembangan Kinerja Dosen

This community service program was implemented to strengthen the digital literacy and competencies of health cadres in Simogirang Village, Prambon Sub-district, Sidoarjo Regency, particularly in the recording and management of Posyandu (integrated health service post) data. The initiative responded to ongoing issues stemming from manual documentation methods, which were prone to human error, inefficiency, and lack of integration with regional health information systems. To address these challenges, the program delivered an IT-based training module using a combination of direct instruction, demonstrations, and hands-on simulations. The training emphasized the use of accessible and cost-effective tools such as Google Forms and Google Sheets, designed in alignment with the principles of adult learning (andragogy) and Kurt Lewin’s change management model to facilitate behavioral adaptation and technology acceptance among the participants. A total of 25 health cadres participated in the program. Pre- and post-training evaluations demonstrated significant improvement in digital skills, with 80% of participants achieving a minimum of 85% accuracy in completing digital forms and managing records. In addition, a prototype digital system based on Google Workspace was successfully piloted in two Posyandu locations. This system enhanced the timeliness, accuracy, and integration of health data reporting to local health centers (Puskesmas), offering a scalable and sustainable solution for grassroots healthcare data management. Despite the positive outcomes, the program also identified key challenges, notably limited internet infrastructure and varying levels of prior digital exposure among cadres. These findings underscore the need for continuous mentoring, support from local government stakeholders, and potential investment in digital infrastructure. Overall, the initiative contributes to Indonesia’s broader goals of digital transformation in public health, particularly at the village level.

Dela Wahyu Putri Awanda; Uhti Noer Choliza Safitri; Devina Shava Amalia; Ataina Rusyda Fauziyah

Jurnal Bisnis, Ekonomi Syariah, dan Pajak 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This article discusses the four-month internship experience at PT Pos Indonesia Regional V Surabaya, specifically in the Finance and Accounting section, with a focus on evaluating the effectiveness of using the SAP S/4HANA system in recording financial transactions. The research used a descriptive qualitative approach with a literature study method that was analyzed thematically. The results showed that SAP supports real-time transaction recording, is integrated between modules, has an adequate audit trail, and increases HR competence in terms of accuracy and work efficiency. The conclusion shows that the SAP system has proven effective in supporting operational efficiency and internal control of the company, while providing practical experience and important learning for students in facing the digital and integrated world of work.

Bisma Muhammad Hermawan; Muhammad Abdulrahman Hakim; Rijal Arifin; Edy Susena

Switch : Jurnal Sains dan Teknologi Informasi 2025 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

This study is to develop a web-based inventory management information system for grocery merchants in order to speed up the stock recording process. The system is built according to the waterfall style of system development, using PHP and MySQL. Data collection techniques include observation, interviews, and literature research. As a result, store managers can improve operating efficiency and reduce errors in manual stocktaking by using a system that allows real-time product stock input, updating, and monitoring. This study provides a practical digital solution to support the digitization of small businesses in Indonesia.

Aurelia Kesia Trisnawati; Yustina Olivia da Silva; Maria Modesta Missi Mone

Jurnal Projemen UNIPA 2025 Universitas Nusa Nipa Maumere

This study aims to analyze the role of the Population and Civil Registration Office of Sikka Regency in increasing marriage certificate ownership through the Cinta Panas Innovation Program. The research is motivated by the relatively low rate of marriage certificate ownership, which has significant implications for the fulfillment of citizens’ civil rights, particularly in areas facing geographical and socio-cultural barriers. A descriptive qualitative approach was employed, using in-depth interviews, field observations, and document analysis as data collection techniques. Research informants included officials of the Population and Civil Registration Office, village authorities, religious leaders, and community members as service recipients. Data were analyzed interactively through data reduction, data display, and conclusion drawing. The findings indicate that the Cinta Panas Innovation Program has transformed public service delivery from a passive to a proactive approach through outreach services and cross-sector collaboration, especially with religious institutions. The program has improved service accessibility, increased public legal awareness, and contributed to the growth of marriage certificate ownership. Nevertheless, the study also identifies several challenges, including limited institutional capacity, administrative complexity, and unequal program coverage across regions. Therefore, strengthening institutional capacity and ensuring equitable service distribution are essential to sustaining innovation in population administration services

Bayu Purnomo; Auditya Desvananda Putra Purwanto; Intan Nuraini Rianto; Intan Nuraini Rianto; Magda Faradiba Maulidia Agung

Public Service And Governance Journal 2025 Universitas 17 Agustus 1945 Semarang

This research was used to analyze the performance of public services, especially on the Plavon platform that’s provided by employees at the Sidoarjo Regency of Population and Civil Registration Service. The theory that researchers use takes from Robbins in (Aziz, 2022) which contains five indicators of Work Quality, Quantity, Timeliness, Effectiveness, and Independence. The type of researchers used for this research is descriptive qualitative methods with sources and types pf research data divided into primary data and secondary data through the process of taking activity documentation, employee interview, and observing activities which can then be used to draw conclusions. The findings in this research are in the for of information related to incoming complaints which convey that there are still errors in input made by employees on the Plavon Disdukcapil Sidoarjo platform which that will then be evaluated and given direction, Communication and coordinate are running well, the human resources are inversely proportional to demographic condition in Sidoarjo which results in the fulfillment of services using an overtime system, and then to the implementation of employee discipline supported by performance motivation in the reward & punishment categorization.  

Ridfan Rifadly Abadi; Siti Hajerah Hasyim; M. Ridwan Tikollah; Kartika Septiary Musa; Syahir Fadli

Jurnal Hasil Kegiatan Bersama Masyarakat 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The low level of financial literacy and the consumptive behavioral patterns among Indonesian youth represent a critical challenge in preparing the younger generation to face the complexities of the modern economy. Therefore, training in basic financial record-keeping serves as a strategic step in enhancing students' financial literacy, particularly at the secondary education level. This community service activity aims to improve the understanding and provide practical skills to students of MAN 2 Parepare in simple financial record-keeping. The goal is to enable students to manage personal finances and school-based entrepreneurial activities in a more orderly and responsible manner. The implementation method involved several stages, including preparation, training execution, and evaluation. The results indicated an increase in students' understanding of basic accounting concepts, the importance of financial recording, and their ability to prepare simple financial statements. This training has contributed to fostering students’ administrative discipline and financial awareness from an early age, enhancing youth financial literacy, and equipping them with essential skills for future financial independence.

Anshori, Rio; Yulianti, Lina; Effendi, Ridwan

Jurnal Ilmiah Ekonomi, Akuntansi, dan Pajak 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Penelitian ini bertujuan untuk menganalisis pencatatan akuntansi produk simpanan wadiah oleh BMT dan kesesuaiannya dengan PSAK 459 serta PAPSI, serta mengidentifikasi kendala-kendala yang dihadapi dalam penerapannya. Penelitian ini menggunakan metode deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, dokumentasi, dan wawancara. Hasil penelitian menunjukkan bahwa: 1) KSPPS BMT Nusa Ummat Sejahtera Cabang Cileunyi Bandung menggunakan software IBSS dalam pencatatan akuntansi simpanan wadiah, sehingga pencatatannya menjadi lebih efektif; 2) Pencatatan akuntansi simpanan wadiah belum sepenuhnya sesuai dengan PSAK 459, terutama dalam pengakuan penerimaan, pendapatan, dan beban yang seharusnya diakui pada saat terjadinya, serta pendapatan atas pengelolaan dana yang seharusnya bukan merupakan keuntungan untuk dipublikasikan, dan pemberian bonus yang seharusnya tidak diperjanjikan sebelumnya; 3) Pencatatan juga belum sepenuhnya sesuai dengan PAPSI, khususnya dalam pengakuan beban dan pengungkapan fasilitas isimewa kepada penyimpan; 4) Kendala utama terletak pada transaksi BMT yang masih sederhana dan software IBSS yang belum terintegrasi, sehingga laporan keuangan akhir tidak lengkap dan memuat atas transaksi wadiah, terutama terkait fasilitas istimewa, belum diterapkan secara maksimal.

Wahyuni, Komang Tri; Natalia, Desi

Jurnal Maisyatuna 2025 STAI Denpasar Bali

Receiving, Purchasing, dan general store memiliki peran penting dalam menunjang operasional hotel, terutama dalam menjaga kelancaran alur barang masuk dan keluar, serta pengelolaan persediaan. Proses receiving tidak hanya mencakup penerimaan barang yang sesuai dengan pesanan, tetapi juga melibatkan pengecekan kualitas, kuantitas, dan kelengkapan dokumen barang yang diterima. Dengan pengelolaan yang baik, kinerja staff bagian Receiving, Purchasing, dan general store dapat memastikan ketersediaan kebutuhan operasional, meningkatkan efisiensi, dan memberikan pelayanan terbaik kepada tamu.Watermark Hotel & Spa Jimbaran sebagai salah satu hotel ternama di Bali turut mengedepankan pengelolaan receiving, purchasing department dan general store yang efisien. Pada lingkup operasional, hotel ini menerapkan standar prosedur operasional yang mendukung kelancaran proses penerimaan dan penyimpanan barang. Teknologi digital juga dimanfaatkan untuk mencatat dan memonitor barang masuk serta keluar guna mengurangi risiko kesalahan pencatatan dan memastikan ketersediaan barang sesuai kebutuhan. Pentingnya sistem informasi akuntansi pada bagian receiving, purchasing dan general store tidak hanya berkaitan dengan efisiensi internal, tetapi juga dengan kemampuan hotel dalam menyediakan layanan yang memuaskan untuk tamu, sekaligus meningkatkan kinerja staff tersebut.

Joko Widodo; Tariza Noviranti Muhaling

Jurnal Relasi Publik 2025 International Forum of Researchers and Lecturers

"Public service" is the provision of services by the government, private entities on behalf of the government, or private entities to the public, either funded or free of charge, to meet the needs or interests of the community. The Kedung Baruk Village Office is one of the networks responsible for various public services, where service quality is a crucial point in the administration of public services. The Kedung Baruk Village Office faces challenges in maintaining and improving the quality of services they provide. Therefore, this research aims to conduct an in-depth review of the quality of public services at the Kedung Baruk Village Office, focusing on population administration and civil registration services. In this study, the author uses a descriptive qualitative research method, with data collection techniques including documentation, interviews, and observation. The primary and secondary data obtained by the author come from observation, documentation, and interviews.

Grace Septiana Putri; Rachmad Sukma Putranto

Jurnal Kendali Akuntansi 2025 International Forum of Researchers and Lecturers

Penelitian ini bertujuan untuk menganalisis implementasi dan efektivitas penggunaan HPAI Sales Integrated Sistem (HSIS) dalam pencatatan transaksi sederhana pada Business Center (BC) Halalmart HNI Sidoarjo 2. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus, mengumpulkan data melalui observasi langsung, wawancara semi-terstruktur dengan pengelola dan staf, serta analisis dokumen terkait penggunaan HSIS. Hasil penelitian menunjukkan bahwa implementasi HSIS memberikan dampak positif signifikan dalam meningkatkan efisiensi operasional, akurasi data, dan transparansi proses bisnis. Sistem ini terbukti user-friendly dan mudah diadaptasi oleh pengguna, dengan fitur-fitur terintegrasi yang mencakup pencatatan transaksi, manajemen inventaris, dan pelaporan real-time. HSIS berhasil mengotomatisasi proses pencatatan transaksi, mengurangi human error, dan memberikan dukungan yang kuat untuk pengambilan keputusan manajemen melalui fitur analytics dan reporting. Namun, penelitian juga mengidentifikasi beberapa tantangan, terutama ketergantungan tinggi pada konektivitas internet, kebutuhan pelatihan pengguna untuk fitur-fitur advance, dan perlunya adaptasi proses bisnis dari sistem manual ke digital. Kesimpulan penelitian menunjukkan bahwa HSIS efektif meningkatkan efisiensi waktu operasional dan kepuasan pelanggan, namun memerlukan langkah mitigasi untuk mengatasi tantangan teknis guna memastikan kontinuitas operasional yang optimal.

Ossi Ferli; Antyo Pracoyo; Oktavia Ramadaniyah; Denni Samuel Rajagukguk; Ratna Nilanjana Kurniathena

Jurnal Hasil Kegiatan Bersama Masyarakat 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This community service activity aims to improve financial literacy among students of SMAN 8 Tambun Selatan through socialization of personal financial records. Based on initial identification, it was found that many students did not understand the importance of recording income and expenses, and were not used to preparing a monthly budget. Through an interactive counseling approach and evaluation questionnaire, students were provided with an understanding of the basic concepts of financial management, the importance of distinguishing needs and wants, and the practice of daily financial records. The evaluation results showed that 96.6% of students understood the material presented, and more than 60% expressed interest in starting regular financial records. This activity proves that financial literacy education can encourage changes in attitudes and financial behavior that are wiser from school age.

Mutiara Reka Oktavia; Devi Maya Sofa

Penelitian ini bertujuan menganalisis peran kepemimpinan pegawai pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Musi Banyuasin.meskipun banyak studi telah mengkonfirmasi hubungan posistif antara kepemimpinan dan kinerja , masih terdapat kesenjangan kontekstual dimana implementasi dan dampak spesifik model kepemimpinan di instansi pelayanan publik daerah, terutama Dinas Kependudukan dan Pencatatan Sipil yang berhdapapan langsung dengan dinamika regulasi dan tuntutan digitalisasi (e-KTP,IKD), belum terungkap secara mendalam dan holistik. Penelitian kinerja kepemimpinan yang ada cenderung fokus mengunakan pendekatan Kualitatif. Kajian kepemimpinan terkini menunjukan paradigma dari kepemimpinan transaksional menuju kepemimpinan yang lebih humanis dan adaptif, yaitu kepemimpinan transformasional dan kepemimpinan pelayanan.kebaruan penelitian ini terletak pada pendekatan kualitatif mendalam untuk mengkorostuksi model peran kepemimpinan yang kontekstual dan spesifik di lingkungan Dinas kependudukan dan Pencatatan Sipil Kbaupaten Musi Banyuasin. Penelitian ini secara khusus mengidentifikasi peran kepemimpinan dalam meningkatkan kinerja pelayanan Publik Integritas , dan adaptasi Teknologi kedalam budaya kerja. Melalui wawancara mendalam, observasi ,dan studi dokumentasi ,ditemukan bahwa peran sentral pemimpin dalam menetapkan visi digital,memeberikan dukungan emosional, dan kuantitas layanan, yang berujung pada peningkatan Indeks Kepuasan Masyarakat (IKM).