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This research investigates the impact of service quality on customer satisfaction at PT. Pawnshop. Through analysis of survey data, it was found that service quality, including responsiveness, reliability, assurance, empathy, and physical evidence, positively influences customer satisfaction. These results provide insight for PT. Pawnshops to improve their services, strengthen ties with customers, and increase customer satisfaction. The type of research used in this research is qualitative research with descriptive methods. The descriptive method is considered suitable for explaining the influence of service quality on customer satisfaction at PT. Pawnshop. The data in this research report was obtained in accordance with books, journals, articles, theses, the internet and so on related to the research topic. The results of the research and discussion can be concluded from the five dimensions of service quality, the most important dimension for customers is guarantee, because customers prioritize security, comfort and trust in transactions with PT. Pawnshop. Conclusion This research has the implication that PT. Pegadaian must maintain and improve service quality to achieve higher customer satisfaction. PT. Pegadaian must also strengthen relationships with customers by providing services that are in line with customer expectations and needs                                                                              

This study aims to conduct a literature review of the results of research on the marketing strategy of Islamic banking in Indonesia. The method used in this study is a Systematic Literature Review (SLR) with a qualitative-descriptive approach, to published journal articles from 2020-2023 obtained from the Google Scholar database on Islamic banking marketing strategies. The results of the discussion of the Systematic Literature Review show that marketing strategy has a very important role in the increasingly fierce competition in Islamic banking by implementing various strategies that can be used for the development of Islamic banking products in Indonesia.

Abstract Startups are designed to find the right business model to make the business survive. Startups have the possibility to succeed or fail. This is influenced by capabilities in digital transformation and business development in the technology sector. Indonesia has a low number and quality of digital talent and low entrepreneurship (3.1%). Pontianak has the least number of digital startups (0.74%). Every part in the digital ecosystem is very influential on the sustainability of digital startups. The digital ecosystem in Pontianak is the government, accelerators, universities, incubators, students/talent, communities, and digital startups. This research aims to help digital ecosystems overcome difficulties in collaborating for the development of digital startups in Pontianak. The research method is direct surveys and interviews with 6 local digital startups and startup stakeholders in Pontianak. Stakeholder analysis to determine respondents. The results of in-depth interviews were analyzed using design thinking and focus group discussion (FGD) methods. The results of the research are the main factor for overcoming difficulties in collaborative digital startup development in Pontianak: 1) digital ecosystem activation; and 2) digital-sociopreneurship development and competency improvement. The recommended startup development strategy aims to realize these two things.

Financial Accounting Standards are accounting standards compiled by official institutions. SAK contains accounting rules and procedures, one of which is the principle of presentation and disclosure (PPP). Business combination is a phenomenon of the Company to gain control over another company operating as a business. This research uses descriptive analysis to collect data relevant to the topic of discussion, conducted by reviewing the financial statements of PT Bank BRI (Persero) Tbk. which can be accessed through the Indonesia Stock Exchange website. The result of this research is that the parent company implements a business combination system by identifying the acquired party based on its acquisition value. This research aims to apply and develop the information collected to find the best solution to study the process of business combination operations in the company.

Banjarwaru Village known as bamboo crafts village. Originally it was just a household product, it began to develop into a product that has aesthetic value. Sales of handicraft products are also starting to grow, they are starting to spread to other areas. Then the problem arises, namely inconsistent sales levels. To overcome this problem, the Cilacap State Polytechnic carried out Community Service activities by conducting Focus Group Discussion (FGD) activities by inviting resource persons from business actors to discuss with Banjarwaru village craftsmen. The aim of this activity is that Banjarwaru village craftsmen can find solutions to increase the level of sales of their craft products. From the results of the FGD, it was found that steps that can be taken to increase sales levels are carrying out business legality, building networks with the government, consumers, and fellow business actors, and increasing promotions through digital platforms.

Conflict is a situation involving individuals or groups who are at odds with each other or are in conflict with each other regarding differences in opinion, perception, communication and so on. A conflict does not necessarily occur, but is motivated by sources, symptoms and causes. The aim of this research is to find out and identify what are the sources of symptoms and causes of a conflict in an organization. The method used in this research is the literature review method which is taken from various sources such as magazines, newspapers, internet books and articles. In the literature study method, study related reference books and articles from previous research results that are relevant to the topic of this discussion. The results of this research are that conflict can originate from differences in personality, interactions, structural levels, cultural and ideological differences. In general, the symptoms behind the occurrence of conflict are disagreements between members of groups or organizations, norms that conflict with each other and conflicting actions between groups or organizations. The causes of conflict include communication, personality, limited resources, goals. inconsistent and so on.

Diabetes Mellitus (DM) is a metabolic disorder characterized by increased blood sugar levels due to insufficient insulin function. Patients with diabetes mellitus often experience other health problems such as obesity, heart disease and kidney disease which further exacerbate their health problems, especially if they are exposed to Covid 19 which can eventually lead to death. The need for information that strengthens and refreshes the knowledge possessed is urgently needed so that while living life during this pandemic, you can stay healthy. The method used in community service activities is carried out by counseling and discussion methods. This activity was carried out face-to-face, the total number of activity participants was 45 people, although initially it was targeted to be 100 people. The results of this activity, the people of Taeno Hamlet said that 80% felt very satisfied and 20% were satisfied with this counseling activity. These results were obtained through a questionnaire after this activity took place. This can be seen by the enthusiasm of the participants to ask about a healthy lifestyle. Patients with diabetes mellitus must have a healthy behavior and exercise diligently in order to maintain body stamina and follow the treatment that has been carried out so far. Counseling activities for patients with co-morbidities not only diabetes mellitus are urgently needed to provide information, strengthen understanding and provide updated information regarding how Covid 19 can affect patients, especially those with comorbidities.

esearch explores the impact of digital technology on market competitive dynamics, considering the role of big data, artificial intelligence (AI), digital platforms and online marketing strategies. The discussion also includes factors that influence success in competition in digital markets, such as personalization of customer experience, multichannel integration, data security, and adaptation to changing regulations and consumer trends. This analysis provides important insights for business people in facing challenges and exploiting opportunities in an increasingly dynamic and sophisticated competitive environment.  

The aim of this study is to provide a detailed account of the exhaustive methodology employed in the XI IPS 1 SMA Negeri 1 Ulakan Tapakis course to enhance the learning experience and cultivate students' enthusiasm for the study of dance culture. This investigation is classified as descriptive qualitative research, and its data collection methods include documentation, interviews, and observation. According to the results, the holistic approach utilized in class XI IPS 1 at SMA Negeri 1 Ulakan Tapakis comprised several interdependent elements, such as learning objectives, method selection, and learning media selection, all of which were in accordance with the content or learning material, teachers, and students. These components are intended to foster increased student participation and creativity in the educational process. By promoting students' ability to identify, understand, value, and implement the information presented by the instructor, this methodology guarantees the successful achievement of the Dance Culture educational goals. Class XI IPS 1 SM A N 1 Ulakan Tapakis demonstrates the implementation of a comprehensive approach to dance culture education by employing learning videos, PowerPoint presentation applications, and jigsaw method-based group discussions. Students are not only emotionally stimulated, but also intellectually, sensually, and physically enriched through the implementation of this methodology.

This research wants to find out more about "The Effect of Product Variation on Consumer Purchase Interest" in accordance with the subject matter raised, namely the Effect of Product Variation on Consumer Purchase Interest at Erigo Store through Instagram Media. The background to this research is that in the current digital era, social media, especially Instagram, has become a popular platform for e-commerce businesses to promote and sell their products. In this context, this study tries to understand how the variety of products offered by erigo stores through the media of their Instagram accounts affect consumer buying interest. The purpose of this study was to find out how product variations in Erigo store products can influence consumer buying interest, to find out what factors most influence consumers in choosing Erigo store products through Instagram media. The method used in this research is descriptive quantitative research method based on positivistic (concrete data), research data in the form of numbers that will be measured using statistics as a means of calculating the test, related to the problem under study to produce a conclusion. The population in this study are followers of Instagram Erigo store. Conclusions based on the results of the analysis and discussion of money that the researchers have explained, it can be concluded that attractive and varied product variations can increase consumer buying interest.

. This research aims to determine the level of public satisfaction with public services at the Sa'tandung Lembang Office, Saluputti District, Tana Toraja Regency. This type of research is quantitative descriptive research. The data collection techniques used in this research were interviews, observation, documentation and questionnaires. The data analysis technique uses analysis and interpretation of the Community Satisfaction Survey (SKM). The results of research and discussion regarding the level of public satisfaction with public services at the Sa'tandung Lembang Office, Saluputti District, Tana Toraja Regency based on PermenPAN-RB number 14 of 2017 are seen from the 9 elements that have been implemented, so the SKM value obtained after conversion is a service SKM unit of 87 .75 service quality B which means Good. Based on indicators of public satisfaction with public services at the Sa'tandung Lembang Office, the SKM element was obtained whose highest value was cost reasonableness = 4 with a conversion value of 100, very good performance, and the lowest element was completion. time = 3.31, conversion value 82.75, good performance.  

The purpose of this paper is to determine the occurrence of the return of containers from the port to PT. Sentra Sinar Baru (Persero) Central Java Region due to not being loaded on the ship, delivery orders issued before confirmation to the depot, damage to containers during loading and unloading at the port and at the depo container yard. The data collection method used by the author is the observation method by making direct observations at PT. Sentra Sinar Baru Semarang Branch, interview method by interviewing several staff at PT. Sentra Sinar Baru Semarang Branch, the method of studying the literature contained in the book as a reference in this writing, as well as the method of documentation carried out by collecting documents deemed relevant to the title. The results of this discussion indicate that the prevention of containers that are not loaded on the ship by PT. Sentra Sinar Baru (Persero) in the Central Java region, reducing the occurrence of delivery orders issued early with effective communication between shipping companies and depots, minimizing damage to containers at the port or at the container yard.

Human resource readiness is an important asset and is the main determining factor in the performance of all activities and institutional activities, so that it can support employee career development. Career development is very important to support life achievements and quality of life as well as job satisfaction with each individual's current achievements. There are two factors in career development that can determine a person's career success, namely internal factors including motivation to progress, intellectual ability, interpersonal skills, level of education, and work experience. Meanwhile, factors that come from outside are the attitude of superiors, the weight of work, job vacancies and work productivity. The aim of this research is to determine the personal readiness of HR in the PKP-PK unit in career development at UPBU Tebelian Sintang and to find out the process, obstacles and solutions regarding HR readiness in career development at the unit (PKP-PK) at UPBU Tebelian Sintang. This study uses a qualitative method. The data collection techniques used were observation, interviews and documentation. The respondents in this research were PKP-PK unit personnel at UPBU Tebelian Sintang. The observations in this research were to conduct reviews and observations at the PKP-PK unit at UPBU Tebelian Sintang. The documentation in this research is activities that occurred in the PKP-PK area at UPBU Tebelian Sintang. The results of the discussion in this research are that Readiness is a process or action carried out by a person to be ready to change or respond to something that can make them ready to provide a certain response or response to a situation and employees in the PKP-PK unit have provided information that their level of readiness is sufficient. far above average. Because it is able to prepare quality human resources who are willing to continue learning and developing themselves and Tebelian Sintang Airport has stages of career development in the Aviation Accident Relief and Fire Fighting (PKP-PK) unit, namely through a proposal process from superiors to be registered and get a queue where there will be further information if there is a call in the queue and then the names that come out must be ready to carry out training to support career development at the PKP-PK unit at Tebelian Sintang Airport.    

This study is part of a relay activity to explore local economic potentials, the discussion of which is focused on identifying and exploring the potential of a resource object selected based on the availability of the resource object and the minimal use of the resource from a business perspective by the local community. The resource object that will be discussed in this case is local fisheries resources in Dumai City, especially fisheries resources from the red claw crayfish commodity or also known as red claw crayfish (Cherax quadricarinatus) which is found in many natural environments in several waterways and river in Dumai City. Exploration of economic use by local communities in this study is also directed as an effort to control the spread of red claw freshwater lobsters which are feared to cause damage to native freshwater biota in Dumai City.   Keyword : Dumai City, UMKM, Red Claw Crayfish    

This research was conducted to see the effectiveness of using the Smart App Creator learning media in learning material elements of folk poetry at SMP Negeri 153 Jakarta. This research is a research that uses a qualitative descriptive method. The research population was all students of class VII with a total of 36 students. The data collection technique used was a questionnaire using a questionnaire research instrument with a total of 10 statements filled out by students through the Google Form. Based on research data and discussion results, it shows that the Smart App Creator learning media is effectively used in learning material elements of folk poetry for class VII at SMP Negeri 153 Jakarta. However, some respondents still considered doubtful and disagreed, therefore the teacher had to develop various forms of variations on Smart App Creator learning media, and needed to test comparisons between the use of Smart App Creator learning media and using other digital learning media so that teachers can use learning media in teaching activities to be more diverse.

This research aims to describe the method of implementing education in Islamic religious education lessons, such as the steps for implementing the discussion method and the obstacles faced by teachers in applying the discussion method in Islamic religious education lessons in the classroom. The author conducted this research at SMAN 3 Lubuk Basung. The approach used is a qualitative approach. With descriptive method. So the type of research is descriptive. The research subjects were Islamic religious teachers and students. The data collection techniques are observation, interviews and documentation, the data analysis technique used is data selection, data presentation and conclusion drawing and the data validation technique is the data triangulation technique. The results of this research explain that the application of the discussion method has proceeded in accordance with the application of discussion but is still not in accordance with existing theories, such as in the preparation step the teacher did not determine the type of discussion that would be used and prepared something related to the technical implementation of the discussion. The steps in carrying out the discussion were not in accordance with the established rules. In the closing section there are several steps that have not been implemented, namely the teacher has not yet reviewed the discussion that has been delivered by the speaker in the discussion. And the obstacles that the author found in implementing the discussion method were such as requiring a long time for discussion, uneven student activity, facilities not supporting it, and teachers not yet mastering the theories in applying the discussion method optimally. In conclusion, the teacher's understanding and knowledge of the theories The implementation of the discussion method needs to be improved further for the smooth implementation of discussions in PAI lessons in the future.

Abstract. This study aims to examine the influence of Workload, Work Stress, Work Environment, and Employee Compensation and Performance at the Pandanaran Hotel Semarang in the Covid-19 Pandemic Era. The technique used in this study is non-probability sampling and is processed using multiple linear regression techniques. The results of the analysis and discussion based on questionnaires distributed to 114 respondents show that workload and work stress partially have a significant effect on employee performance. While the work environment and compensation variables partially have a positive and significant influence on the performance of Hotel Pandanaran Semarang employees in the Covid 19 Pandemic Era.

The findings and analysis of the research are, 1) The Principal's Performance in Fostering Teacher Professionalism at UPT SD Negeri 141 Gresik includes: peer tutor assistance, training and workshops, mentoring and collaboration, observation and feedback, curriculum development, research and innovation, use of technology, discussion and reflection, qualification improvement, and career plan development; 2) Forms of teacher professionalism include: continuous development, commitment to students, reflection and renewal, professional ethics, collaboration, involvement in decision-making, use of technology, effective classroom management, monitoring and evaluation of students, communication with parents, development of learning materials, career development, and involvement in school activities; 3) Supporting factors include: school management support, resources, school culture, effective communication, professional development programs, constructive performance appraisal, rewards and recognition, understanding of teachers' needs; and inhibiting factors include: limited resources, resistance to change, unclear vision and goals, internal conflicts, time pressure, curriculum incompatibility, high administrative demands, uncertainty of the school environment. In general, school principals must provide professional services in the field of education in order to organize the educational process effectively and efficiently.    

Purpose – Using a Literature Review, the purpose of this research is to see and discuss the negative impact of emerging digital technology on the mental well-being of employees. Next, this article explores various efforts that can be made to overcome digital stress, both efforts that can be made by companies, leaders and managers, as well as employees themselves. Design/methodology/approach – Directed literature review is carried out to search for relevant sources on Google Scholar to form the basis of research. Findings – Based on these findings, technological advances in the world of work have been proven to be able to increase productivity and provide access to the desired information. However, excessive use of technology can actually have a negative impact on employees' mental health due to digital stress. Therefore, it is necessary to implement measures that can be taken to help overcome this. Originality/value – Apart from conducting a LR analysis of the problems to be discussed, which are limited in the field, this paper also underlines the need for ongoing discussions apart from previous discussions to increase our understanding of the impact of digital stress.

This article aims to review and attempt to inform the concept of the role of monetary policy in the economy. The research method used is qualitative and literature studies or library research. Based on the results of the discussion above, it can be concluded in general that the role of monetary policy in the economy is to keep economic conditions growing and conductive, to create sufficient money supply so that growth can always be in harmony with the course of development which requires strong discipline among monetary authorities and also on the government side and overseeing the development of foreign currency receipts and supervising activities in the foreign sector ( exports and imports). Activities in this sector are very easy to cause inflation in the country, because the price of law materials always fluctuates. Thus, revenues from export activities always experience irregular changes.