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This research is motivated by a lack of knowledge regarding the main tasks and functions, as well as a lack of effectiveness in monitoring the performance of the village head, so that monitoring the village head does not go according to what the community expects and there is a lot of chaos that occurs due to factors caused by village government and the absence of sharper movements in resolving problems that occur in society. The aim of this research is to determine the supervision of the Village Consultative Body (BPD) on the performance of the Head of Balokang Village, Banjar District, Banjar City. The method used in this research is a descriptive qualitative research method. Data collection techniques include: Interview observation and documentation. The data processing techniques in this research are: Data collection, data reduction, data presentation and conclusion drawing/verification. The informants in this research were 3 (seven) people. Based on the research results, it is known that the Village Government Performance Monitoring by the Village Consultative Body (BPD) in Balokang Village, Banjar District, Banjar City in carrying out work direction has not carried out its role well. So it is difficult for the village government to get input and direction regarding needs that are considered priority needs for the village. In determining the work standards of the Village Consultative Body (BPD) it has not been implemented effectively, this is proven by the lack of understanding by members of the BPD of Balokang village, Banjar sub-district, Banjar city of the existing guidelines for setting work standards carried out by the village head. Lack of supervision in observing the course of operational activities on a regular basis, this has resulted in irregularities committed by unscrupulous village officials. The ability of BPD members to report regularly is still lacking. Because understanding of the main duties and functions of each member has not been implemented properly, the performance of the Balokang village government tends to be slow.

In the digital era, the advancement of information technology is crucial for enhancing operational efficiency in retail businesses. This study aims to design and develop a sales and inventory information system with a shelf mapping feature for Toserba Decky, which faces challenges in managing stock and manual transactions. The methodology employed is the Waterfall approach, encompassing requirements analysis, design, implementation, and system testing. Data was collected through direct observation, literature review, and analysis of the store's shelf layout. The findings indicate that the developed system can improve data accuracy, reduce recording errors, and expedite product searching. The implications of this research suggest that an effective information system in managing transactions and inventory can enhance operational efficiency and customer satisfaction. This study recommends regular system updates and technical support to ensure optimal system performance and security.    

The adoption of Robotic Process Automation (RPA) has emerged as a crucial strategy for medium-sized enterprises (SMEs) to streamline back-office operations, enhance productivity, and reduce operational costs. RPA involves the use of software robots to automate repetitive, rule-based administrative tasks, allowing employees to focus on more complex, value-added activities. This study explores the implementation of RPA in medium enterprises, focusing on its impact on cost efficiency, administrative workload reduction, and operational performance. The research uses a case study approach, analyzing medium enterprises that have adopted RPA to assess the effectiveness of automation in improving business processes. Data collection methods include interviews, surveys, and company reports to evaluate how RPA affects workload, accuracy, and cost savings. The findings indicate that RPA significantly reduces manual administrative tasks, leading to faster processing times, lower error rates, and substantial cost savings. Employees in enterprises that adopted RPA reported increased job satisfaction due to the reduction of monotonous tasks and the opportunity to engage in more strategic work. However, challenges such as employee resistance, data security concerns, and system integration complexities were also identified. The study compares RPA’s impact with traditional manual processes, highlighting improvements in speed, accuracy, and overall cost efficiency. Additionally, the study compares RPA adoption across industries such as manufacturing, retail, and service, revealing sector-specific challenges and successes. The paper concludes by emphasizing the practical implications for SMEs, suggesting that RPA can optimize business operations and urging further research on its long-term effects on employee roles and organizational culture.

Shashi Baby Porridge business in Bukittinggi faces significant operational cost challenges due to high electricity consumption, particularly from production equipment. To address this issue, a community service team from the Department of Electrical Engineering at Padang State Polytechnic implemented a Solar Power System (SPS) as an alternative solution. The service process included energy needs analysis, SPS system design, installation, and performance monitoring and evaluation. The implementation of the SPS successfully reduced electricity costs and dependence on conventional electricity while supporting environmental conservation efforts. The installed SPS, with a total capacity of 200 Wp, provides energy for lighting, resulting in significant savings in operational costs. Socialization with the owners and workers was also carried out to ensure optimal system maintenance and operation. The outcomes of this project are expected to inspire other small businesses to adopt renewable energy technologies to enhance efficiency and sustainability.

This research aims to analyze the influence of Green Intellectual Capital on operational performance in coffee shops in the West Jakarta area. This research uses quantitative methods and uses purposive sampling techniques. Through a questionnaire as a data collection tool, a sample size of 302 respondents was obtained. Questionnaires were distributed to managers, supervisors and baristas in coffee shops using Google Form. Hypothesis testing was carried out using the Structural Equation Model (SEM) method. The research results reveal that Green Intellectual Capital has a positive effect on Operational Performance and significantly on Green Supply Chains Management. Meanwhile, the results of hypothesis testing regarding the influence of Green Supply Chains Management on Operational Performance also provide positive results. These findings may indicate that Green Supply Chains Orientations and environmentally friendly practices in coffee shops are still limited and have not had a significant impact on performance. Based on the research results, managerial implications underline the importance of increasing awareness among coffee shop managers and employees of environmental issues. This awareness is very important to ensure that Green Supply Chains Management in coffee shops is carried out in an environmentally friendly manner, thereby improving operational performance and contributing to the preservation of the natural environment.

This research focuses on analyzing the performance of dry bulk unloading at Tanjung Tembaga Port, with a case study of PT Delta Artha Bahari Nusantara. The main objective of this research is to evaluate the performance of dry bulk loading and unloading services at the port and identify efforts that can be made to improve loading and unloading productivity. The research method used is descriptive quantitative, with data collection through direct observation, interviews, and documentation studies. The data obtained were analyzed using statistical methods and compared with the established operational service performance standards. The results showed that the performance of loading and unloading at Tanjung Copper Port seen from all indicators of loading and unloading performance can be concluded that the average of all indicators includes good category as evidenced by the total percentage of the average of 79.96%. This study concludes that to improve loading and unloading performance, PT Delta Artha Bahari Nusantara needs to improve facilities and infrastructure, improve operational systems, and provide training to the workforce. Thus, it is expected that the port can be more efficient in handling dry bulk loading and unloading and contribute positively to the supply and distribution chain.

Ground time is one of the important things in handling aircraft while in the apron area and Ramp handling officers are responsible for block on to block off activities and play an important role in improving service functions in the apron area. Ground time that does not comply with company standards can affect flight schedules and operational costs for an airline. This research aims to analyze the ground time achievements of the Airbus A350-900 aircraft on the performance of ramp handling officers. The method used in this research is a quantitative approach with data collection techniques, namely observation and interviews. The data analysis technique uses SPSS 25 which includes descriptive analysis by processing primary data in the form of ground time records for the Airbus A350-900 aircraft for two months which has been adjusted to secondary data, namely company documents to determine the average (mean) ground time each month.Based on the results of descriptive analysis to find out the average ground time, the results obtained in August were 55.53 minutes and in September it was 55.93 minutes, meaning that in general the ground time was still achieved and the performance of the ramp handling officers was very good because they reached the ground time on time. . If ground time is looked at based on the daily schedule, there are still several delays caused by several factors, namely delays in the arrival of planes from the origin airport to the destination airport, weather factors and delays for passengers with baggage.

The research issues include the performance of three-phase induction motors and the impact of load on three-phase induction motors. This study aims to develop a driving system for empty fruit bunches (EFB) processing machines using induction motors at PT. Suryabumi Agro Langgeng, South Sumatra. The research was conducted at PT. Suryabumi Agro Langgeng in South Sumatra, from May to June 2024. Primary data in this research were obtained through observation and interviews, while secondary data were gathered from document analysis. In the context of this research on three-phase induction motors, document analysis techniques can be used to analyze various documents such as scientific literature, technical specifications, maintenance reports, production records, or other documents related to induction motors. The research methods include system requirements analysis, system design and implementation of the driving system, and performance testing of the developed system. The results show that the use of induction motors can provide better operational efficiency in EFB processing. This research is expected to contribute positively to improving the efficiency and productivity of PT. Suryabumi Agro Langgeng's operations.

The digital era has brought significant changes to various aspects of life, including the business world. Information and Communication Technology (ICT) offers new opportunities for Micro, Small, and Medium Enterprises (MSMEs) to innovate and enhance their competitiveness through various aspects such as products, processes, and business models. MSMEs play a crucial role in the Indonesian economy, contributing approximately 60% to Gross Domestic Product (GDP) and absorbing over 97% of the workforce. Despite this, MSMEs often face challenges such as limitations in capital, technology, and market access. Digital transformation presents great potential to address these challenges by improving operational efficiency, expanding market reach, and developing more relevant products and services. Business model innovation, which involves the use of digital technology to create effective solutions, can enhance MSME performance, as demonstrated by previous research. However, barriers such as limited resources and digital skills often hinder technology adoption. This research aims to examine the role of innovation in the development of MSME business models in the digital era, focusing on the utilization of digital technology, success factors of innovation, and impacts on business performance. Additionally, the study will explore strategies to overcome obstacles in the innovation process. The research is expected to provide in-depth insights and practical recommendations for MSMEs in developing innovative and sustainable business models in the digital era.

Human resource management has become a determining role in operational systems in this modern era. The stronger the role of HRM, innovations in HRM managerial models always occur. This research aims to determine the influence of the work environment and work motivation on employee performance. This research uses an associative approach method to analyze the relationship between two or more variables, namely the influence of the work environment and work motivation on employee performance. The sample for this research is employees at PT. Indomarco Prismatama Bogor 2 branch has 54 employees. Data collection used questionnaires and interviews then continued with validity testing ending with hypothesis testing through regression coefficient analysis. Based on the research results, it was found that the work environment has a significant effect on the performance of PT employees. Indomarco Prismatama Bogor 2 Branch was 63.9% while the remaining 36.1% was due to other factors not included in this study (hypothesis 1 was proven). Work motivation has a significant effect on the performance of PT employees. Indomarco Prismatama Bogor Branch 2 amounted to 73.1%, while the remaining 26.9% was influenced by other variables not studied (hypothesis 2 was proven). From the test results of the influence of X1 and Indomarco Prismatama Bogor Branch 2 was 71.4% while the remaining 28.6% was due to other variables not studied (hypothesis 3 was proven).

Teenage non-commissioned officers face several challenges in managing their emotions, which can hinder their ability to perform their duties optimally. One of the main challenges is lack of experience. As newcomers, young non-commissioned officers may not be used to dealing with various stressful, dangerous situations or involving interactions with the public. Emotion management training is expected to provide a number of important benefits for juvenile non-commissioned officers and the police institution as a whole. One of the main benefits is increased performance. To achieve the expected goals and benefits, the implementation of emotion management training must be carried out systematically and continuously. Training can begin with an introductory session on the importance of managing emotions, followed by practical training on communication skills, problem solving, and relaxation techniques. In addition, training should include simulations of real situations that youth NCOs may encounter, so that they can apply the skills learned in relevant contexts. Training evaluations must be carried out periodically to ensure that training objectives are achieved and the expected benefits can be felt. Evaluation can be done through knowledge tests, performance observations, and participant satisfaction surveys. Overall, this emotion management training provides short-term benefits in the form of reduced stress and improved performance, while also providing youth non-commissioned officers with skills that are crucial for their long-term careers in the police force. Thus, investment in the development of these skills not only improves operational efficiency but also supports the psychological well-being and professionalism of future police officers.

Air transportation is the primary choice due to its speed, safety, and comfort. Airports are places where aircraft land and take off and conduct various activities related to passengers and cargo, categorized into domestic and international. The Apron Movement Control (AMC) unit at PT Angkasa Pura I oversees movements in the apron area and provides services to airport users. Strict supervision is required to maintain safety and discipline on the apron. However, observations at the AMC at Sultan Hasanuddin International Airport in Makassar show a lack of discipline among staff, such as oil spills on the apron, which pose a safety hazard. This research aims to understand the role of AMC in enforcing employee discipline and the challenges faced at Sultan Hasanuddin International Airport in Makassar. This research employs a qualitative approach to understand the phenomena in the Apron Movement Control unit at PT Angkasa Pura I, Sultan Hasanuddin International Airport in Makassar, from June 1 to July 31, 2024. Primary data were collected through interviews and direct observations, while secondary data were obtained from company documents and literature studies. Data analysis involves reduction, presentation, and conclusion drawing, with data validity tested through source, technique, and time triangulation. Research steps include interviews, observations, data analysis, and conclusion drawing.The results show that the Apron Movement Control (AMC) unit at Sultan Hasanuddin International Airport in Makassar plays a crucial role in maintaining security, order, and discipline on the apron. They control the movements of aircraft, vehicles, and personnel and ensure operations follow safety procedures. AMC also acts as disciplinarian and educator through regular training. However, they face challenges such as a lack of employee understanding of procedures, limited communication equipment, communication challenges due to noise, and high operational pressure. To overcome these challenges, AMC needs to strengthen training, improve communication and coordination, enhance facilities, and increase employee welfare. These measures are expected to improve AMC's performance and instill a strong work discipline culture, making them the front line in maintaining airport security and operational efficiency.    

The aim of this research is to examine the application of artificial intelligence (AI) technology in educational administration to increase transparency and accountability at the Garuda Khatulistiwa Education Foundation. This research uses a qualitative approach and case study method, data collected through observation, interviews and document analysis. The research results show that the application of AI at the Garuda Khatulistiwa Education Foundation in several aspects of educational administration, including student data management, financial management and teacher performance evaluation, can improve operational efficiency and more accurate reporting mechanisms. The application of AI can speed up the decision-making process and provide easier access to relevant information for all stakeholders. These findings show that the integration of AI technology not only provides a good level of transparency in the management of educational foundations but also increases accountability for the parties involved. Therefore, the application of AI can be used as a significant innovation in efforts to improve the management of education administration at the Garuda Khatulistiwa Education Foundation

Airplane Accident Assistance and Fire Fighting (PKP-PK) is a unit at the airport that is responsible for handling aviation emergencies and fires. This research discusses the influence of work discipline and work safety on the work effectiveness of PKP-PK unit employees at airports. Work discipline itself means attitudes and behavior that show compliance and adherence to the rules, norms, procedures and work ethic established in the workplace. Meanwhile Occupational safety itself is a series of actions, policies and procedures implemented to protect the health and safety of employees in the workplace. The aim of this research is to analyze the influence of employee work discipline and work safety on the effectiveness of the PKP-PK work unit. This research also aims to determine the effectiveness of the work of firefighters regarding obstacles and the efforts made to overcome these obstacles.The method used in this research is library research, which involves collecting and analyzing data from various relevant literature sources. This research focuses on previous studies regarding work discipline and work safety on work effectiveness in the PKP-PK unit. The research results show that good work discipline and safety have a positive effect on the work effectiveness of the PKP-PK firefighting unit employees. Discipline that is embedded in the souls of every employee increases work effectiveness and enthusiasm for work, so that responses to emergency situations can be carried out quickly and effectively. Therefore, there is a need for better personnel training and more detailed safety equipment readiness to improve operational performance.

The aviation industry is growing very significantly due to increased mobility, economic expansion and current technological advances. However, as mobility increases and the number of airline passengers increases, airlines experience problems in overcoming flight schedule delays or in other words delays. Data analysis plays an important role in processing large amounts of data to find hidden insights in data. The aim of writing this service journal is to identify days with the highest average minutes of delay, months that experience the highest average delays, and at what times flight delays often occur. . This service object uses secondary data obtained from the Kaggle site. It is hoped that this journal can be used as material for consideration in decision making and improving the operational performance of each airline involved.

MSMEs that were once considered economically resilient during times of crisis were found to have a higher vulnerability to experiencing losses than large companies. This vulnerability is due to financial and non-financial constraints. Specifically, these obstacles are classified into operational risk, financial risk, and marketing risk. This activity aims to increase the knowledge and understanding of MSME players regarding HR and financial management to minimize operational and financial risks. This activity uses the methods of Counseling and Education as well as Mentoring and Coaching. The result is that this activity can be carried out successfully. Successful implementation is marked by the division of employee duties so that each employee has their responsibility for a job which can lead to increased employee performance. Apart from that, partners already understand the importance of financial management and its relevance for business development and decision-making. However, partners still do not know how to prepare financial reports by MSME).

The research aims to analyze the trading strategies implemented by PT. Petrokopindo Cipta Selaras to enhance sales performance. The study employs a quantitative descriptive method, utilizing data collection techniques such as interviews, observations, data processing, and documentation. The collected data is analyzed thematically to identify the strategies used by the company to improve operational performance and customer satisfaction.Based on the analysis of data from PT. Petrokopindo Cipta Selaras for the period 2021-2023, it is observed that Market Share, Market Growth, and Revenue Growth have increased based on the calculation of revenue. The results of the hypothesis test indicate that Market Share and Market Growth have a significant impact on Revenue Growth. It is expected that the research findings will provide a deep understanding of PT. Petrokopindo Cipta Selaras's ability to effectively understand and respond to consumer preferences. This understanding will serve as a foundation for formulating strategic analysis to enhance sales performance, helping the company to maintain and increase market share, and strengthen its reputation as a trusted provider of logistics solutions, trading services, and industrial needs.  

Airport Rescue and Fire Fighting (ARFF) is a unit at the airport that is responsible for handling aviation and fire emergencies. This study discusses the maintenance and care of ARFF vehicles at the airport. Maintenance is interpreted as an activity carried out systematically to ensure that facilities function effectively and efficiently. Maintenance includes preventive and corrective actions to maintain the operational readiness of ARFF vehicles. The purpose of this study is to analyze the effect of vehicle maintenance and care on firefighting operations. This study also aims to determine the maintenance and care of vehicles that affect readiness in carrying out firefighting operations and their impacts. The method used in this study is a literature review (library research), which involves collecting and analyzing data from various relevant literature sources. This study focuses on previous studies on the maintenance and care of ARFF vehicles and their influence on the effectiveness of firefighting operations. The results of the study show that good maintenance and care have a positive effect on firefighting operations. Regular maintenance and systematic maintenance increase the reliability of ARFF vehicles, so that responses to emergency situations can be carried out quickly and effectively. Therefore, better personnel training and more detailed maintenance planning are needed to improve operational performance.

Improving organizational performance in the future requires the integration of information technology that not only plays a supporting role, but also as the main tool to ensure success in providing the best service to the community. The role of information technology in the work system has brought significant changes in the world of work, although the main challenge is to improve the competence of human resources which is crucial for the successful performance of government agencies. This systematic research adopted the Preferred Reporting Items for Systematic Reviews approach, by analyzing full articles in English and Bahasa Indonesia. With the implementation of an effective management information system, organizations can manage data and information more efficiently, which in turn enables more accurate and timely decision-making. This contributes significantly to increasing productivity, reducing operational costs, and responding more quickly to changes in the market or business environment. In addition, management information systems also play an important role in human resource management, inventory management, project management, and employee performance evaluation.  

Internal auditors play a strategic role in ensuring the transparency, integrity, and operational efficiency of an organization. This article explains how internal auditors function as consultants providing advice to improve a company's risk management, control and governance processes, IA also identifies and manages risks that may affect organizational objectives. By using appropriate audit methodologies and utilizing modern audit technology, internal auditors can add significant value by providing recommendations for process improvements and internal controls. Amid challenges such as limited resources and pressure to deliver accurate and relevant results in a timely manner, internal auditors must be able to maintain their independence and ensure effective collaboration with senior management and the audit committee. Keywords for this article include: auditor, consulting and company. Considering the challenges and opportunities faced, this article summarizes the crucial role of internal auditors in supporting the long-term success of companies through careful oversight and strategic recommendations for risk management and improving company performance.