Publication Search

This study aims to determine and analyze employee performance in improving services at the Population and Civil Registration Office of Gorontalo City. Viewed from the following aspects: (1) Performance Quality, (2) Punctuality, (3) Initiative, (4) Ability, and (5) Communication. This research method uses a Qualitative Approach with a Descriptive type. Data collection techniques used in this study are observation, interviews, and documentation. The results of the study indicate that employee performance is generally good, as seen from the existence of friendly, clear service, and the use of technology to support the administrative process. However, there are still several obstacles, especially related to limited service infrastructure and network disruptions that hinder the speed of service. From the aspect of performance quality, employees have attempted to provide services according to standards, although document errors are still found due to the lack of accuracy from the public in completing files. The timeliness of service is relatively optimal, supported by the implementation of a maximum service standard of 24 hours. From the initiative side, employees have been quite responsive to public complaints. Employees' ability to operate service applications is good. Meanwhile, the communication aspect has been running effectively through the delivery of information that is easy to understand, a persuasive attitude, and the use of supporting media such as pamphlets and banners.

The research titled “Legal Implications of Mixed Marriages between Indonesian Citizens and Foreign Nationals on the Citizenship Status of Minors” discusses the legal consequences arising from marriages between Indonesian citizens (WNI) and foreign nationals (WNA), particularly regarding the determination of the citizenship status of minors. Mixed marriages often create legal complexities due to differences in citizenship systems between countries, which affect the rights and legal standing of children. The research problems focus on two main issues: how Indonesian positive law regulates the citizenship status of children born from mixed marriages, and how the state provides legal protection for such children. This study employs a normative legal research method with a statutory approach, analyzing relevant laws, doctrines, and court decisions. The results show that although Law Number 12 of 2006 on Indonesian Citizenship has improved the previous system by recognizing limited dual citizenship for children, its implementation still faces several obstacles. Complicated bureaucracy, a lack of understanding among officials, and persistent discriminatory practices remain major challenges. Therefore, it is necessary to reform the legal framework and administrative system of citizenship management to ensure that the principles of non-discrimination and the best interests of the child are effectively and fairly realized.

Patient satisfaction is a feeling that arises from the performance of health services that have been obtained after the patient compares it with what was expected. Rather than the reality that occurs there are still complaints about outpatient registration services based on electronic medical records, Frequent obstacles are if the network is disrupted, then access to the EMR can be hampered or cannot be accessed at all and the limited capacity of the waiting room is also an obstacle, especially with the large number of patients during peak hours so that many patients wait outside the waiting room. This study aims to determine the level of patient satisfaction in outpatient registration based on EMR. This study uses a quantitative method with a population of 13,750 and a sample of 99 outpatients. Based on the results of the study in 2025, it can be concluded that patient satisfaction with RME-based outpatient registration in the aspect of tangibles can be categorized as "Less Satisfied" especially regarding facilities such as AC/Television, from the aspect of reliability it can be categorized as "Satisfied" even though there are a few respondents who answered "Less Satisfied", from the aspect of responsiveness it can be categorized as "Satisfied" even though there are some patients who feel "Less Satisfied", from the aspect of assurance in RME-based outpatient registration it can be categorized as "Satisfied" but there are a small number of patients who answered "Less Satisfied" and from the aspect of empathy it can be categorized as "Satisfied" even though there are some patients who answered "Less Satisfied". So the researcher's suggestion is that the Hospital improves the quality of the waiting room, especially AC, television, increases the number of chairs and provides adequate seating for all patients, so that patients are more comfortable and avoid overcrowding

Perceived Barrier Analysis Affecting the Interest of Women of Reproductive Age  in Participating in the Family Planning Program in The Working Area of The Jati 1 Health Center. The number of women participated in the family planning program in the Jati 1 Health Center work area was 12% while the target was 80%. One component of the HBM that discusses obstacles to family planning is perceived barriers. The purpose of this study was to analyze perceived barriers that influence the interest of women in participating in the family planning program in the Jati 1 Health Center work area. This research method uses a qualitative analytical description.The study was conducted in the Jati 1 Health Center work area in 2022. The number of main informants in this study was 4 respondents and 4 triangulation informants. The sampling method was snowball sampling. The results showed that women's interest in participating in the family planning program related to perceived barriers was fear of the side effects of family planning and myths believed by the surrounding community made women not interested in participating in the family planning program.This study concludes that there is an influence between knowledge about family planning, number of children, and husband's support on the interest of women in participating in the family planning program in the work area of Jati 1 Health Center.

This study aims to describe the implementation of good governance principles in public services at the Penataran Village Office, Nglegok District, Blitar Regency. The research uses a descriptive qualitative method with data collection techniques including interviews, observations, and documentation. The results show that good governance principles such as transparency, accountability, participation, effectiveness, efficiency, and the rule of law have been well implemented at the village office. However, there are some obstacles in the implementation, such as limited technology, unequal participation, and administrative constraints that affect public service performance. To overcome these challenges, the village government conducts training for village officials, utilizes conventional media to improve communication with the community, and strengthens coordination and mediation between stakeholders. The findings highlight the importance of an adaptive and collaborative approach in building responsive village governance that is oriented toward the needs of the community. Thus, the application of good governance principles in Penataran Village is expected to improve the quality of public services and encourage the realization of a better and more transparent government.

Transformational leadership is an important paradigm in strengthening modern governance that is oriented towards innovation, accountability, and public service. This research aims to examine the concepts, roles, and challenges of transformational leadership in the context of the Indonesian public sector through a literature study approach. The study was conducted on 15 open academic sources relevant to digital bureaucratic issues, apparatus work motivation, and organizational reform. The results of the study show that transformational leadership is able to increase performance effectiveness, strengthen employee commitment, and accelerate the digital transformation of the bureaucracy through an inspiring vision, intellectual stimulation, and individual attention to subordinates. In addition, this leadership contributes to the formation of a collaborative work culture and the improvement of public service innovations that are adaptive to the needs of the community. However, its implementation still faces structural obstacles, such as hierarchical culture, resistance to change, weak digital competence of the apparatus, and limited policy and human resource support. Therefore, a strong integration between transformational values, adaptive leadership competencies, and good governance principles is needed to drive sustainable and performance-oriented bureaucratic change that is superior to public performance.

Pastoral ministry is at the core of the life of the Church which requires the active and qualified involvement of its implementers, especially facilitators. At St. Joseph Tanjung Balai Karimun Church, the role of facilitators is very important in reviving the Ecclesiastical Base Community (KBG) as the main means of fostering the faith of the people. However, the limited number and capacity of facilitators are obstacles in supporting the effectiveness of pastoral ministry. This community service activity aims to increase the capacity of facilitators through training that focuses on developing communication competencies, faith mentoring, and pastoral leadership. The method used was observation and participatory training for three months, with periodic evaluation through reflection with participants. The results of the activity showed a significant increase in confidence, empathic communication skills, and the effectiveness of facilitators in managing group dynamics. In addition, the KBG meeting became more lively and participatory. Pastorally, this activity shows that strengthening the capacity of facilitators is not only a technical solution, but also a long-term strategy in building an independent, synodal and empowered Church. This activity is expected to be a model for other parishes in developing pastoral services that are contextual and relevant to the lives of today's people.

This study is a literature review aimed at evaluating the policy related to the integration of the Basic Education Data (Dapodik) with the online New Student Admissions (PPDB) system in public junior high schools under the auspices of the Bojonegoro Regency Education Office. This integration is considered crucial for building a more open, effective, and accountable education system supported by accurate data. This study examines a number of related literature sources, regulations, and policy documents to explore the challenges, opportunities, and consequences of this policy on the implementation of online PPDB. The results of the study indicate that although the integration of data between Dapodik and online PPDB can strengthen data validity, improve data accuracy, and accelerate the selection process, its implementation still faces technical obstacles, limited human resource capacity, and disparities in facilities across schools. Therefore, it is necessary to improve coordination between relevant parties, strengthen the technical capabilities of school operators, and adapt regulations responsive to local conditions. The results of this study are expected to contribute as considerations in the development of policies for a more integrated and sustainable education system.

The Independent Curriculum is the latest education policy designed to provide students with learning freedom with a focus on developing competencies that are more flexible and student-centered. This study explains the implementation of the Independent Curriculum at SMP Negeri Satu Atap 1 Dolat Rayat, a rural school with various resource limitations. The research method used is qualitative research with data collection techniques through in-depth interviews with teachers, field observations, and school documentation. The results of the study based on the results of in-depth interviews with teachers, found the main challenges such as the low basic literacy skills of students, the limited facilities of learning support infrastructure, the low active participation of students, and the diversity of student backgrounds that affect the implementation of learning. In addition, limited support from parents and education policies are also obstacles. To optimize implementation, teachers implement strategies to strengthen literacy, continuous training, use contextual media, and build cross-stakeholder collaboration. This study confirms that the success of the Independent Curriculum in rural schools requires an adaptive contextual approach and synergy of all related parties.

This research discusses the phenomenon of social organizations (ormas) in Indonesia from a legal perspective and the challenges of democracy. The freedom of association guarantyd by Article 28E paragraph (3) of the 1945 Constitution serves as the legal basis for the existence of social organizations, which are further regulated by Law Number 17 of 2013 and Law Number 16 of 2017. Regulatory changes, particularly the government's authority to dissolve mass organizations without judicial process, have sparked a debate between the need to maintain public order and the guaranty of the principle of due process of law. The research method used is normative juridical with a legislative and conceptual approach, supported by a literature study from primary and secondary legal materials. The study results show that although mass organizations have great potential in strengthening democracy, challenges such as identity politics, radicalism, lack of funding transparency, and state power abuse against mass organizations still pose major obstacles. Therefore, balanced legal regulations, transparent oversight, and enhanced democratic literacy are needed to ensure that the role of social organizations remains in line with the principles of the rule of law and Pancasila democracy.  

This study aims to analyze the implementation of public services in the administrative sector at the Batuwarno District Office, Wonogiri Regency. The research employed a descriptive qualitative approach. The data sources in this study include informants, research settings and events, as well as supporting documents. The sampling technique used was snowball sampling. Data were collected through three main methods: interviews, observations, and documentation studies. The validity of the data was tested using four criteria—credibility, confirmability, transferability, and dependability. Data analysis was carried out by applying the interactive analysis model. The results of the study indicate that: (1) the implementation of administrative services at the Batuwarno District Office has not yet been optimal, particularly in terms of facility maintenance and repair, which are essential to support efficient service delivery; (2) the main obstacles encountered include insufficient facility maintenance and a lack of understanding of administrative procedures among both the public and the staff; and (3) efforts undertaken to address these issues include improving coordination with related agencies, implementing the SAMBAT PAK CAMAT and DIK SUKMA programs, providing online administrative services, and distributing informational brochures and pamphlets on administrative services.

The Independent Curriculum is the latest education policy designed to provide students with learning freedom with a focus on developing competencies that are more flexible and student-centered. This study explains the implementation of the Independent Curriculum at SMP Negeri Satu Atap 1 Dolat Rayat, a rural school with various resource limitations. The research method used is qualitative research with data collection techniques through in-depth interviews with teachers, field observations, and school documentation. The results of the study based on the results of in-depth interviews with teachers, found the main challenges such as the low basic literacy skills of students, the limited facilities of learning support infrastructure, the low active participation of students, and the diversity of student backgrounds that affect the implementation of learning. In addition, limited support from parents and education policies are also obstacles. To optimize implementation, teachers implement strategies to strengthen literacy, continuous training, use contextual media, and build cross-stakeholder collaboration. This study confirms that the success of the Independent Curriculum in rural schools requires an adaptive contextual approach and synergy of all related parties.

An educational activity on the use of agricultural waste as animal feed through fermentation technology was held in Kapedi Village, Bluto Subdistrict, Sumenep Regency. The aim of this activity was to improve farmers' understanding and skills in processing agricultural waste, such as rice straw and corn cobs, into alternative feed that is highly nutritious and environmentally friendly. The methods used included interactive extension, practical fermentation feed production, discussion, and evaluation. The results showed high enthusiasm among participants, increased knowledge about fermentation technology, and successful production of fermented feed that was liked by livestock and had the potential to increase productivity. The main obstacles, namely limited initial knowledge and the length of fermentation time, could be overcome with technical assistance. This extension not only provides an economical and high-quality livestock feed solution but also supports sustainable agricultural waste management. It is recommended that fermentation materials be facilitated, advanced training be provided, and socialisation be carried out in other villages so that the benefits of this technology can be expanded.

This study analyzes the inclusive education policy in Surabaya and its impact on the performance of elementary school educators. Using a descriptive qualitative approach, data were collected through observation, interviews, and questionnaires, then analyzed using source triangulation. The findings reveal that educators show strong commitment and apply various learning strategies to accommodate students with special needs. However, significant challenges persist, including limited facilities, a shortage of qualified personnel, and insufficient specialized training. In addition, factors such as high workload and social stigma hinder the effective implementation of inclusive education. Despite these obstacles, the policy demonstrates promising potential through systemic support, collaboration with parents, and the contribution of special assistant teachers. To achieve greater effectiveness, improvements in school infrastructure, continuous professional development, and more inclusive educational environments are essential. Strengthening stakeholder cooperation between schools, local governments, and communities will further enhance the sustainability and success of inclusive education in Surabaya.

This study aims to analyze the empowerment of floating net cage farmers in Pematang Jering Village and identify the obstacles and strategies implemented by the Village Government in optimizing this empowerment. The method used is descriptive qualitative, with data collection techniques through interviews, observation, and documentation. Research informants included the Village Head, cage farmers, fisheries extension workers, and the Fisheries Service. The results showed that empowerment had covered five indicators of success according to Edi Suharto: economic capacity, active participation, independence, increased knowledge and skills, and social networks. However, the economic capacity and independence of farmers were not yet optimal due to challenges such as high feed prices and limited access to capital. Community participation was high, as reflected in active involvement in village deliberations, training, and group cooperation. The empowerment strategies implemented included capital facilitation, strengthening farmer groups, business management training, and collaboration between the village government, extension workers, and the fisheries service. This study concludes that synergy among local actors is very important in strengthening farmer empowerment, but further strategic steps are needed to increase the independence and sustainability of aquaculture businesses in villages.

This study aims to analyse the strategies implemented by Kopi Kenangan MSMEs, particularly the branch at Jl. Pancing No. 184 Medan, in facing the challenges of globalisation and penetrating the international market. The method used is a case study with a descriptive qualitative approach through interviews, observations, and documentation. The results of the study show that Kopi Kenangan is well prepared to compete in the global market through strengthening internal management, utilising digital technology, and building a brand image based on Indonesian coffee identity. The expansion strategies implemented include selecting markets with cultural proximity, adapting products to local preferences, and collaborating with international partners. The main obstacles faced include competition with global brands, differences in consumer tastes, financial constraints, and export regulations. However, business opportunities remain wide open in line with the increasing global coffee consumption trend, interest in authentic local products, and government support in promoting and facilitating MSMEs. This study concludes that the success of MSME internationalisation is largely determined by the synergy between internal company quality, digitalisation, partnership networks, and external support from the government.

Tele-Herbal Medicine is a technology-driven service designed to deliver herbal medicine consultations and therapies through wellness clinics, aiming to improve access to personalized and affordable care. This study systematically assesses its effectiveness, implementation, and challenges as part of integrated health services by reviewing relevant literature published in the past five years. Findings indicate that Tele-Herbal Medicine significantly enhances patient access, offering tailored and cost-efficient herbal treatments. Despite these promising outcomes, implementation faces key obstacles, including inadequate regulatory frameworks, the absence of standardized herbal product validation procedures, and concerns over patient data security. These limitations underscore the urgent need for comprehensive policies, quality assurance mechanisms, and strict data protection protocols, consistent with broader telemedicine guidelines. By addressing these issues, Tele-Herbal Medicine can evolve into a reliable and sustainable model, enabling wellness clinics to expand services without compromising safety or quality. Ultimately, its success depends on clear legal support, standardized validation systems, and robust monitoring tools to ensure effectiveness, safety, and full integration into the healthcare ecosystem, thus positioning it as an innovative solution that bridges traditional herbal practices with modern digital health services.

The increasing demand for electrical energy and the issue of climate change are driving the utilization of renewable energy, one of which is through Solar Power Plants (PLTS). The Province of Bali targets the development of PLTS of 108.2 MW, equivalent to 8.62% of the total solar energy potential of 1,254 MW by 2025. However, land limitations pose an obstacle to the construction of large-scale PLTS. Floating solar power plant design can be a solution to this issue. By utilizing 4,955.32 m² of water surface at the Telaga Tunjung Dam, the Floating Solar Power Plant at Telaga Tunjung Dam has a potential capacity of 141.4 kWp, using 280 Trina Solar modules of type TSM-DEG18MC.20(II) (505 Wp) combined with one SG110CX inverter with a capacity of 110 kW. The annual electricity production of the floating solar power plant, based on Helioscope software, is 201.1 MWh. The economic feasibility parameters used in this study include initial investment cost, Profitability Index (PI), and Payback Period (PP). The analysis results show that the 141.4 kWp floating solar power plant project at Telaga Tunjung Dam has an initial investment value of IDR 1,248,764,582, a PI of 1.26, and a PP of 3.91 years. Therefore, this project is considered economically feasible and contributes positively to reducing CO₂ emissions.

Insurance is a service designed to prevent or mitigate various potential risks. The Consumer Dispute Settlement Agency (BPSK) is authorized to resolve consumer disputes through three alternative methods: arbitration, conciliation, and mediation. This study aims to analyze the legal force of mediation outcomes and to identify and examine the obstacles encountered in the implementation of insurance dispute resolution through BPSK mediation. This research employs a normative legal method with a statutory approach through literature review. The analysis is conducted qualitatively based on legal regulations and principles. Data is sourced from primary, secondary, and tertiary materials, and the process consists of three stages: formulation, analysis, and conclusion. The findings indicate that although BPSK’s authority is limited, its decisions are final and binding, and mediation agreements remain legally valid. If no objection is filed, the agreement must be implemented, with criminal consequences for non-compliance. However, the effectiveness of consumer dispute resolution remains hindered by weak legal force, limited regulatory framework, institutional capacity constraints, and potential external intervention.

Female puppeteers often face various obstacles in their personal and professional development due to the limitations imposed by social constructs, which dictate that female puppeteers must resemble their male counterparts in terms of style, technique, and character. In this context, gender becomes a barrier that hinders women from fully expressing their identity and creativity freely within the world of wayang (traditional Javanese puppetry). As a result, few women dare to develop their personal perspectives and thoughts into artistic works. In fact, women possess great opportunities and significant potential to create and cultivate wayang literature in innovative and meaningful ways. Amidst these challenges and prevailing stereotypes, Nyi Lucia Siti Aminah Subanto remains consistently active in her creative pursuits, particularly in the development of wayang wahyu (a type of Christian-themed wayang). Her distinctive style and artistic approach greatly contribute to her presence in the world of puppetry and radio media. This study examines gender roles, the characteristics of her pakeliran (performance), and her contributions to the Wayang Wahyu community “Ngajab Rahayu,” using theories by Kamla Bhasin, Sunuh, Robbins, and Gibson.