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Siska Ayu Widiana; Firdaus, Iqbal; Supriyanto Supriyanto

Saturnus: Jurnal Teknologi dan Sistem Informasi 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This study aims to design and implement a Village Information System (SID) in Bungko Village, Kotamobagu Selatan District, to improve administrative efficiency and public services. The developed system enables village officials to manage population data, process service requests, and generate financial reports more quickly and organized. Village residents can also access services online, submit requests, and easily monitor the status of their services. The SID implementation uses web-based technology, including PHP, and MySQL, ensuring data security and reliability. The results of this study show that the SID can enhance transparency, efficiency, and accountability in village governance. However, improving technology infrastructure, user training, and integration with other systems are essential for further development. This study is expected to serve as a model for other villages in implementing technology to advance administration and public services.

Yulafreean Dwi Andianto; Aris Sunarya; Nihayatus Sholichah; Sri Roekminiati; Sapto Pramono

Journal of Management and Social Sciences (JIMAS) 2025 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This study discusses the implementation of the Excise Services Information System (ExSIS) application at the Sidoarjo Customs and Excise Office as an innovation in public services. The objective is to evaluate the effectiveness of ExSIS in improving operational performance and provide recommendations for its development. This research employs a qualitative method with interviews conducted with Customs and Excise officers and service users, analyzed using Everett M. Rogers' diffusion of innovation theory. The results indicate that ExSIS improves time efficiency by up to 80% and reduces administrative errors by 70%. However, challenges such as user adaptation and the need for adequate infrastructure remain. In conclusion, ExSIS has enhanced efficiency and transparency in Customs and Excise administration. The study recommends continuous training, infrastructure upgrades, and internal policy revisions to maximize the application’s potential in supporting faster and more accurate public services.

Azimi, Aulia; Ramanda Saputra; Fina Wahyu Widiastuti; Ratna Ratna; M. Khamim Jazuli +2 more

Jurnal Nusantara Berbakti 2025 Universitas Kristen Indonesia Toraja

In the midst of the rapid development of science and technology, graduates are required to be prepared to face the business world of the industrial world. To face this phenomenon, it is necessary to strengthen graduate competencies in the form of PKL. This form of graduate competency aims to enable graduates to compete and have an overview of the business world of the industrial world. The method in this study is a case study and field with a qualitative approach. The results of community service at the Pontianak City Sharia Pawn Office are that graduates have knowledge of sharia pawn products, assist in the flow of the sharia pawn process, observe the appraisal of pawn goods, assist in transaction administration, study and explain products, assist in the financing disbursement process, observe the auction process, risk management, and carry out marketing activities. The findings are: The Sharia Pawn Office should further increase the socialization of sharia products to the public to expand the market, optimize the use of IT in customer service to increase efficiency and conduct periodic training for employees related to the development of sharia products and services.

Abdul Kodir

Manajemen Kreatif Jurnal (MAKREJU) 2025 Pusat Riset dan Inovasi Nasional

This research explores the role of Artificial Intelligence (AI) in improving education services at the junior high school and madrasah Tsanawiyah (MTs) levels. AI technology contributes significantly to learning personalization, student data analysis, and school administration efficiency. Through the Narrative Literature Review method, this research analyzes various literatures to identify the impact of AI on education, including challenges and potential solutions. The results show that AI supports more adaptive learning by analyzing students' individual needs, providing data-driven recommendations, and accelerating decision-making in the education process. In addition, AI improves operational efficiency through the automation of administrative tasks, such as managing student attendance and grades. However, AI implementation faces challenges such as limited infrastructure, lack of technical training for teachers, and data privacy issues. With strategic investment and intensive training, AI technology has great potential to revolutionize the education system, creating an inclusive and sustainable learning ecosystem.

Dhaby Iqbal

Repeater : Publikasi Teknik Informatika dan Jaringan 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Effective, efficient and structured management of personnel data is an important requirement to support smooth administration and operations in the government environment. This study aims to design and implement a technology-based personnel data management system at the Limapuluh Subdistrict Office, Batu Bara Regency. This system is designed to overcome various problems that arose in previous manual systems, such as data duplication, slow administration processes, and the risk of data loss. The methods used include system requirements analysis through interviews, application-based system design using the Data Flow Diagram (DFD), Sequence Diagram and Class Diagram models, as well as system implementation on available devices. The main features developed include employee data recording, digital attendance, work schedule management, and automatic reporting. The implementation results show that the new system is able to increase the efficiency and effectiveness of personnel data management, speed up the administration process, and increase data security. By training administrative staff, this system also strengthens the human resource management capabilities of the Fifty District Head Office. It is hoped that this research can be a solution and reference for other government agencies that want to digitize personnel data management.

Syahrul Waldi; Pitri Andini; Rido Ilahi; Yulia Hanoselina

Perspektif Administrasi Publik dan hukum 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

The Personnel Management Information System (SIMPEG) is a technology-based application used to manage personnel data in a centralized, efficient, and accurate manner. SIMPEG enables various administrative processes, such as payroll, promotions, and employee data management, to be automated, which were previously done manually and prone to errors. This study discusses the concept of SIMPEG, its implementation stages, and its benefits in improving efficiency, data accuracy, service transparency, quick decision-making, and centralized resource management. The research findings show that SIMPEG reduces manual workload, enhances the accuracy and speed of access to employee data, and supports better and more timely decision-making. In addition, SIMPEG increases transparency in administrative processes, reduces operational costs, and strengthens public trust in government institutions. However, the successful implementation of SIMPEG depends on the readiness of technological infrastructure and user training. Therefore, infrastructure development and training are crucial to optimizing SIMPEG use throughout Indonesia.

Muhammad Jafar AW

Jurnal Hukum, Politik dan Humaniora 2024 Lembaga Pengembangan Kinerja Dosen

This study aims to analyze the impact of e-government implementation on increasing efficiency and effectiveness in governance. This is because the important role of digital technology has contributed to improving the public administration process and decision-making in government entities. Digitalization has provided convenience and speed in administrative governance which has an impact on improving public services. Data collection techniques through in-depth interviews and observations of civil servants in Serang Regency. This study found that the implementation of e-government has a significant impact on increasing efficiency in data management and public services, as well as the effectiveness of governance. Digitalization in the context of governance also has a significant impact on efforts to strengthen public services and transparency in the government sector. This study also found that strengthening digital infrastructure and training of human resources in the public sector is needed to maximize the implementation of e-government in governance.

Vernanda Handini; Lubna Salsabila; Karol Teovani Lodan; Timbul Dompak

Proceeding of the International Conference on Social Sciences and Humanities Innovation 2024 Asosiasi Peneliti dan Pengajar Ilmu Sosial Indonesia

The implementation of digital technology in the judiciary system has become a cornerstone of public service improvement. This study examines the effectiveness of the E-Court application in optimizing public service quality at the Class 1A District Court of Batam City. The research employs a qualitative approach, utilizing data gathered through interviews, observations, and document analysis. Findings indicate that the E-Court application significantly enhances the accessibility, efficiency, and transparency of court services by reducing processing times, minimizing manual paperwork, and fostering accountability. However, challenges such as technical limitations, digital literacy gaps, and resource constraints impede its full potential. Recommendations include infrastructure enhancement, comprehensive user training, and policy support to maximize the benefits of digital integration in public service delivery. This study contributes to understanding the transformative role of technology in judicial administration and its impact on public satisfaction.

Elisabeth Sonia Asa; Yoakim Rembu

Kajian Administrasi Publik dan ilmu Komunikasi 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

The Srikandi application is an electronic-based management information system designed to support digital transformation in administration and archiving to enhance efficiency, transparency, and accountability in public services, particularly within the Secretariat General of the Indonesian House of Representatives (Setjen DPR RI). This study aims to analyze the implementation of the Srikandi application, evaluate its impact on work efficiency and service quality, and identify the main challenges in its adoption. This research employs a qualitative approach with a descriptive method. The findings indicate that the Srikandi application has successfully improved administrative efficiency through features such as electronic signatures and real-time document tracking, as well as supporting the restructuring of organizational work processes. However, several key challenges remain, including slow system performance, low user competence, resistance to new technology, limited accessibility for the public, and data security risks. The implications of this study highlight the importance of enhancing user competence through training, optimizing technological infrastructure, and strengthening data security policies. This study is expected to serve as a reference for other government institutions in adopting digital technologies to support more responsive and accountable public services.

Heni Elia Wati; Abdul Gofur

Transformasi: Journal of Economics and Business Management 2024 Universitas 17 Agustus 1945 Semarang

In the context of training and education (Diklat), optimal preparation is crucial to enhance program efficiency. Effective administrative activities can be the key to success in preparing efficient Diklat programs. This article discusses the importance of optimizing Diklat preparation through good administrative practices. Factors such as planning, organizing, implementing, and monitoring will be outlined as essential steps in achieving these objectives. Additionally, common challenges in optimizing Diklat preparation will be addressed, along with practical suggestions for overcoming them. By optimizing Diklat preparation through administrative activities, organizations can enhance the efficiency of their Diklat programs and achieve better outcomes. Enhancing efficiency in training preparation (Diklat) is a crucial aspect for the Human Resources Development Agency (BPSDM) of Central Kalimantan Province. The objective of this research is to optimize Diklat preparation and improve efficiency through administrative activities in the BPSDM of Central Kalimantan Province. This study utilizes a case study method to analyze the existing Diklat preparation process in the BPSDM of Central Kalimantan Province. Data is collected through interviews, observations, and document analysis related to Diklat administration. Subsequently, the collected data is qualitatively analyzed to identify constraints and opportunities for optimizing Diklat preparation.

Lulu Naimatul Khairiah

FUNDAMENTUM : Jurnal Pengabdian Multidisiplin 2024 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This service program aims to provide introduction and understanding to the community as Micro, Small, and Medium Enterprises in Palangka Raya City in using non-cash payments or QR, because the QR payment method is considered very effective in modernizing the payment system and can increase the efficiency of the payment process in the MSME business world. The process of implementing this service uses a qualitative activity method with a type of interactive training that involves MSME actors directly, where MSME actors are given a brief understanding of the introduction and procedures for using QR technology as one of the payment methods in Business. The results of the implementation of this service activity show that there is a lot of interest from MSME actors to use QR as a means of payment, because of the minimal risk of errors from the administration of financial calculations, as well as the ease of use and can reduce the circulation of banknotes. By adopting QR in business, it can help MSMEs to have a wider market reach and can increase their selling competitiveness in the wider digital era. The circulation of the use of QR as one of the payments for MSME actors, proves that community empowerment through the use of QR Codes in Palangka Raya City is a success of the empowerment program.

Shan Putra Elliotman Sarumaha; Agus Budiyantara

Router : Jurnal Teknik Informatika dan Terapan 2024 Asosiasi Profesi Telekomunikasi dan Informatika Indonesia

This study aims to analyze the level of satisfaction with the use of the tax e-Faktur application in the tax reporting process at PT Anugerah Texindotama. The e-Faktur application is a technological innovation that facilitates electronic tax reporting, which is expected to increase compliance and efficiency in the tax administration process. This research method includes observation, interviews, and distributing questionnaires to 43 respondents who are directly related to the use of the application. Based on the results of the study, it was found that the use of the e- Faktur application has had a positive influence on user satisfaction, with an average satisfaction level of 80.83%, which is categorized as good. Several advantages of the application, such as minimizing the risk of errors and ease of access, also increase user acceptance. However, there are technical constraints that need to be improved to support system optimization. Recommendations for improvement focus on enhancing features and technical training for employees to strengthen the implementation of the e-Faktur application in corporate tax reporting.

Mikhael Jibrael Balo; Feliks Arfid Guampe; Novi Maryam Lempao; Indra Eka Wardana Toii

International Journal of Management 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Digital transformation in village governance has become a primary strategy for enhancing efficiency and effectiveness in human resource (HR) management. This study aims to analyze the implementation of digital technology in village government HR management and its impact on productivity and administrative efficiency. Employing a systematic literature review method, this research examines implementation trends, success factors, challenges, and optimal strategies for digitalization in HR management at the village level. The findings indicate that the adoption of technologies such as electronic Human Resource Management (e-HRM), cloud computing, and village information systems contributes to faster administration, increased accountability, and optimized performance of village officials. However, challenges remain in technology adoption, including low digital literacy among village officials, limited information and communication technology (ICT) infrastructure, as well as regulatory and policy constraints. To overcome these hurdles, a comprehensive strategy is required, encompassing capacity building through training, strengthening digital infrastructure, and fostering collaboration among central government, village governments, and the private sector. With appropriate policy implementation, the integration of digital technology in village-level HR management can improve public service quality and support more modern and responsive governance.

Natalia Natalia; Ester Ayuk Pusvita

JTI : Jurnal Teknologi dan Informatika 2024 STMIK Pesat Nabire

The Field Work Practice (PKL) conducted by students of STMIK Pesat Nabire at the Waharia Village Office, Nabire Regency, Central Papua Province, aims to develop and implement a web-based citizen data collection system. This activity is driven by the need for an efficient and integrated data collection system to facilitate administrative processes and public services in Waharia Village. The developed web-based data collection system is designed to record demographic information, residential status, and other essential data of village residents. The development process involves needs analysis, system design, software implementation, and training for village officials. The results of this PKL show that the web-based data collection system can improve the accuracy and speed of data processing, minimize errors in manual recording, and facilitate information access for relevant parties. It is hoped that with this system, work efficiency at the Waharia Village Office will increase, public services will improve, and citizen data will be managed more securely and structurally. This system is also expected to serve as a model for other villages in Nabire Regency in adopting information technology for village administration management.    

Natasya Ferena; Erniyanti Erniyanti; Markus Gunawan; Soerya Respationo

International Journal of Humanities and Social Sciences Reviews 2024 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

This study aims to analyze juridically the use of the company's shares as an object of fiduciary guarantee in Batam City. The background of this research is rooted in the need for a deep understanding of the effectiveness and security of the company's shares used as fiduciary guarantees, as well as their influence on legal certainty and local economic stability. In Indonesia, the use of shares as fiduciary guarantees is regulated by Law Number 42 of 1999 concerning Fiduciary Guarantees and Law Number 40 of 2007 concerning Limited Liability Companies, but the implementation of this law in the field often encounters various obstacles, especially in Batam City which is a strategic business center. This study uses a qualitative method with a document study approach, in- depth interviews, and field observations to collect data. The subject of this study involves notaries, fiduciary guarantee registration officials, investors, and business actors in Batam. The results of the study show that there are several significant obstacles in the implementation of the use of shares as an object of fiduciary guarantee, which include procedural complexity, variations in notary practices, and limited administrative infrastructure. Despite this, stocks are still a trusted and used instrument because of their liquidity and economic value. Based on these findings, suggestions include expanding education and training for notaries to improve understanding and thoroughness in the fiduciary guarantee administration process. The Batam City Government is advised to update and simplify related regulations to support efficiency and legal certainty. In addition, investments in information technology are needed to modernize the registration and document handling processes, which can increase the transparency and speed of the fiduciary assurance process.

Rizma Fatmawati Putri; Siti Sundari

Akuntansi dan Ekonomi Pajak: Perspektif Global 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to discuss the effectiveness and efficiency of E-Tax Invoice in issuing invoices at PT Syma Berkah Indonesia. The core discussion discussed in this research is the level of effectiveness and efficiency of E-Tax Invoice in issuing invoices. This research was conducted at PT Syma Berkah Indonesia using descriptive qualitative methods and data collection techniques using interviews and observation. To find out the actual situation, interview administration and accounting managers and observe for 5 months. Based on the research results, it shows that the implementation of E-Tax Invoice in issuing invoices at PT Syma Berkah Indonesia has not reached the expected level of effectiveness and efficiency. The causal factors are limited human resources, busyness and access of the main director, lack of understanding and training of administrative managers and finances in using E-Tax Invoice.

Siti Irna Fadillah; Ahmad Mukhlasin; Najah Athirah; Miftahul Jannah; Tara Arini

Jurnal Motivasi Pendidikan dan Bahasa 2024 International Forum of Researchers and Lecturers

This article conducts a literature review to discuss the role of technology in optimizing school organizational management. The study looks at how technology can improve administration, communication and decision-making in schools. Furthermore, the article discusses the different types of technology that can be used, including school management information systems, e-learning platforms and digital collaboration tools. Challenges and barriers to technology implementation are also discussed, such as infrastructure limitations and lack of technical expertise among school personnel. Then, the article suggests appropriate strategies to overcome such barriers, such as continuous training and integrated system development, in order to improve the overall management of school organizations. This study offers valuable insights for educators and school administrators who want to improve efficiency and effectiveness through the use of technology.

Satrio Budi Prakoso; Ujang Suherman

Manajemen Kreatif Jurnal (MAKREJU) 2024 Pusat Riset dan Inovasi Nasional

This article aims to find out about the process of receiving revenue from the Karawang BAPENDA tax sector, with a focus on recording, reporting. the reason can provide valuable insight for local governments in increasing effectiveness and efficiency in local tax management. this research method is qualitative using descriptive analysis, which is a research method that tries to describe the object. The results of the study indicate the process of receiving local revenue from the Karawang BAPENDA tax sector by using Sipadi and after being inputted, a tax form is made, namely SSPD, to be submitted to employees and then paid according to tax and will receive STBP and STS will also be made by using the system, it will be more efficient in errors between systems and humans. obstacles in the receipt of local revenue by Bapenda Karawang related to deposit certificates, local tax payment certificates, and proof of payment certificates include data entry errors, incomplete documents, difficulty verifying payments, and technical problems in administration and reporting systems. To address these issues, Bapenda Karawang could improve officer training, use advanced information technology, and increase transparency of financial reporting. Additional measures include strengthening coordination between units, periodic evaluation of systems and procedures, and providing easy and clear access to local revenue information to the public.

Muhamad Toyib; Muntholib Muntholib; Edi Kusnadi

International Journal of Studies in International Education 2024 Asosiasi Riset Ilmu Pendidikan Indonesia

This research is motivated by the condition of Islamic boarding schools in Jambi province in terms of infrastructure management. The research objective is to determine the infrastructure management system in developing Islamic boarding schools in Jambi Province.The research method uses a qualitative approach. The sample in this study; Nurul Jalal Islamic boarding school, Tebo Regency City, Zulhijjah Islamic boarding school, Batang Hari Regency, Nurul Iman Islamic boarding school, Jambi City and as a research informant for Islamic boarding school leaders, madrasa leaders and staff who handle infrastructure management. Data collection technique using snowball sampling. Sampling technique using the method : interviews, documentation, observation. To test the validity of the data by using data triangulationThe research results are as follows; first, management of facilities and infrastructure in the development of Islamic boarding schools in Jambi Province, the Islamic boarding schools as samples in this research are as follows; carry out planning, carry out implementation and organization, then carry out the process of procurement and inventory of facilities and infrastructure as well as the final stage of monitoring and evaluating the condition of infrastructure in an effort to develop Islamic boarding schools. All activities are oriented towards achieving goals, clarity and responsibility, administration, efficiency and consistency in the use of facilities and infrastructure. Second, the inhibiting factors in the process of managing facilities and infrastructure to develop Islamic boarding schools in Jambi province include; human resources, educational funds as well as the location and geography of Islamic boarding schools, while the supporting factors in managing facilities and infrastructure in developing Islamic boarding schools in Jambi Province come from the culture of Islamic boarding schools and the principles possessed by Kiai as leaders of Islamic boarding schools. Third, the efforts made by Islamic boarding schools in managing facilities and infrastructure in developing Islamic boarding schools in Jambi Province include; maximizing the allocation of the use of education financing funds for facilities and infrastructure, increasing human resources through training, collaborating with other institutions, collaborating with the private sector, collaborating with the government and the community. Fourth, a suitable management model for facilities and infrastructure in developing Islamic boarding schools in Jambi Province, the results of findings in the field show a model that is more suitable for developing Islamic boarding schools. The facilities and infrastructure management model is carried out using a strategic management model and at the beginning of activities uses the active management concept. This activity is influenced by the type and style of Islamic boarding school leadership. Apart from that, Islamic boarding school leaders view facilities and infrastructure as resources in the form of sources of strength in achieving a goal and as resources related to humans, finances and materials.

Made Iska Aprilita Wardani; Muhammad Hasyim Ashari; Tasnim Nikmatullah Realita; Moh.Shabri S.; Kristin Juwita

Nusantara: Jurnal Pengabdian kepada Masyarakat 2024 Pusat Riset dan Inovasi Nasional

  The effectiveness and  efficiency of the production administration at  MSMEs MAMIN Pakis process needs to be supported by competent human resources.  The reason for the dedication is because the production administration system is not yet perfect. The aim is to provide practical knowledge of strategy and application of performance evaluation in a continuous improvement manner. Targets of a continuous structured work evaluation system and employee motivation in improving performance. The training process carried out, namely manual data collection, structured recording of integrated production application program input for each department, provides important insight and becomes the basis for progress so that the discipline of manual data input and programs becomes an error controller.  Activities processed from analysis of errors in inputting service release materials increase success and insight into production administration performance in a sustaainable manner.