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This study aims to determine the impact of the Covid-19 pandemic on service users at PT. Pawnshop Sharia Sarolangun short market. This research is a qualitative descriptive study, with data collection methods namely interviews, observation and documentation and using data analysis techniques namely data reduction, data presentation and drawing conclusions. Informants in this study are employees and customers who are involved. The results of this study indicate that the covid-19 pandemic has had little impact on service users at PT. Pegadaian Syariah Pasar Singkut Sarolangun, this is because during the covid-19 pandemic many people were less stable in the economy which was caused by several policies set by the government in order to eradicate the spread of the covid-19 virus. PT. Pegadaian Syariah Pasar Singkut Sarolangun provides the best possible effort to provide good service and in accordance with health procedures that have been established during the Covid-19 pandemic. This can be seen from the several dimensions that have been described, namely security, service quality, guarantees provided and employee responsiveness which is always paid attention to by PT. Sharia Pegadaian Pasar Singkut Sarolangun.

The significant changes in daily life patterns, driven by technological advancements, particularly in the transportation sector, are evident through the emergence of on-demand services such as Gojek. This research aims to explore users' perspectives and opinions regarding service quality, focusing on aspects like driver behavior, responsiveness, and reliability within the Gojek platform. The Naive Bayes method is employed to analyze user sentiments toward the driver services, supported by the Orange software to comprehend the complex patterns in user reviews. Evaluation is conducted on reviews from the Play Store, resulting in an accuracy of 87.4%, F1 score of 87.6%, precision of 87.9%, and recall of 87.4%. These findings indicate the success of the model in identifying and predicting predefined variables. Through the combination of methods and software, the study concludes that sentiment analysis of Gojek's driver services can be performed efficiently and reliably, providing valuable insights for online motorcycle taxi service providers.

Many people aspire to go on vacations, but their wishes often go unfulfilled due to the difficulty of managing the required budget for the trip. Additionally, they encounter challenges in selecting a holiday destination because well-known tourist spots tend to be crowded with visitors, leading to a less comfortable experience. These issues have sparked the interest of a research team in developing an application to address these concerns. The application is designed based on feedback obtained from a survey conducted by the research team. After processing and analyzing the survey results, the team has conceptualized an application called "Holiyay" to assist users in planning vacations within their predetermined budgets. The suggested travel destinations provided by the application are guaranteed to meet quality standards, ensuring a pleasant experience for users. To enhance the comfort of users during their vacations, the application will also offer the services of a guide called "Holiguide" to accompany them. In order to ensure security for both users and the application, a QR code will be provided to users when they book their vacation packages. This QR code will be scanned by the Holiguide to verify the identity of both parties, confirming that they are the designated user and guide provided by the application.

Technology can support business in: marketing strategies, product management, financial management that requires dedication even though the business looks simple, therefore the field of micro, small, and medium enterprises (UMKM) requires computer technology-based tools to carry out good business management by utilizing the Qasir Application. The Qasir application is a service provider to manage Point Of Sales products and services for UMKMs as an application of technology in business, this needs to be known by students of the Universitas Teknokrat Indonesia and communities. The purpose of this activity is to introduce the benefits of the Qasir Application to manage stock of goods, payments, financial management and reports on purchases and sales that can be accessed through Smartphones so that it is practical and accessible to many users simultaneously. The method of selling the material is by providing direct counseling and practice to the owners and employees of Pottery Crafts which is carried out according to the schedule directly, resulting in 98% good achievement for 6 people who were obtained after completing the material.

Any money or tangible or intangible asset owned by a person or business organization and whose value will benefit all of them in the future is considered an asset. Regional capital asset management aims to increase the effectiveness, efficiency and added value of asset management. Effective management of regional assets is critical to converting them into capital that helps local government grow. Apart from reviewing the completeness of sources and points of view, the aim of this research is to examine the planning, procurement, administration, reporting and monitoring of assets at the Medan City Health Service with regional asset management being implemented. A qualitative approach is used in this kind of research. The Medan City Health Service is the place where this research was conducted. This research uses a triangulation approach using observation, interviews, document analysis, and online research. Research findings show that there are deficiencies in asset planning, acquisition, management, reporting and monitoring. In particular, all regulations in Government Law Number 19 of 2016 have been implemented correctly and precisely; However, the implementation of this law is still not in accordance with property users.

The level of tax compliance has been a concern of researchers and governments for decades. Various efforts have been made by the government in order to increase taxpayer compliance including the use of information and communication technology in service delivery (e-government) but have not yielded optimal results. Various studies and research related to taxpayer compliance and its relationship with e-government have also been carried out but are still focused on e-government services regardless of the level of readiness (e-readiness) of the government itself as a service provider (government e-readiness) or from the community side as service users (citizen e-readiness). Writing this article aims to build a new hypothesis with the variable level of readiness (e-readiness) as a variable that affects government services which will ultimately increase the level of taxpayer compliance. Previous research or relevant research is used to strengthen the theory and phenomenon of the relationship or influence between variables.

The aim of this service is to provide guidance to the community in Pallangga Village, Pallangga District, to increase their understanding of the economic value of Micro, Small and Medium Enterprises (MSMEs), especially in the context of the traditional food "gogos". Even though they are already familiar with the use of the internet as a tool to introduce their products, this activity also explains the concept of the 4P marketing strategy (Product, Price, Place, Promotion). Special emphasis is placed on understanding that careful implementation of appropriate marketing strategies will empower people to evaluate their performance by comparing it with pre-established marketing targets. To achieve this, concrete steps in strategic marketing are prepared for each stage designed. This effort includes examples of marketing strategies for various businesses, which include SWOT analysis, such as understanding the market, formulating marketing objectives, setting the marketing mix, increasing brand awareness, and targeting mobile device users.

The large number of needs for shipping goods at this time results in freight forwarding service companies having to continue to grow and compete to win the market. Online shop users will also be very confused and have difficulty in choosing a goods delivery service so they consider other factors in choosing a goods delivery service. Starting from prices, ratings, delivery time to the number of branches, online shop users are confused about choosing the best delivery service according to user needs, therefore complete data and an assessment method are needed to find out which delivery service suits the user's wishes. This study aims to develop a decision support system for selecting the best delivery service using AHP-COPRAS with the criteria of price, rating, delivery time and number of branches. the branch will make the delivery service the best choice, this is because the price and rating criteria have the highest weight. On the other hand, shipping services with high prices, small ratings and few branches will be the lowest choice in the ranking list.

Transport by sea is a commercial shipping business that operates in the field of providing sea cargo transportation services where the business activities are very broad in scope and play an important role in advancing domestic and foreign trade, including in efforts to facilitate the flow of goods from production areas to consumer areas. This research aims to to determine the influence of price, service quality and promotion on the interest of users of sea transportation services. The population in this study were passengers on the Dharma Lautan Utama ship and the sample used in this study was 100 respondents. The sampling technique used was simple random sampling probability sampling, then the data was analyzed using multiple linear regression with the help of (software) Statistical Package For Social Science (SPSS) Version 26. The regression formulation in this research is as follows:  Y = 0.733 + 0.333X1 + 0.203X2 + 0.385X3 + µ  From this equation it is known that the most dominant variable influencing the interest of users of sea transportation services is the promotion variable with a regression coefficient of 0.385. The R2 (R Square) test obtained a result of 0.561 or 56.1%, which means that the interest of sea transportation service users (Y) can be explained by independent variables, namely price (X1), service quality (X2) and promotion (X3). ). Meanwhile, the remainder (100%-61.9% = 38.1%) is explained by other variables outside the model which are not explained in this research.

This research aims to find out how the implementation of parking retribution in Bajawa City and the supporting and inhibiting factors of parking retribution implementation. This research uses a descriptive qualitative approach with empirical legal research type. The data collection techniques in this research are observation, interview, and document study. The data analysis techniques used in this research are data reduction, data presentation, and conclusion drawing. The results showed that the implementation of parking levies in bajawa city is not good enough seen from the results of research on parking lots, parking rates, the work of parking attendants, and community responses regarding parking where the four aspects have not been implemented properly where parking lots are still narrow, parking attendant services have received a lot of criticism from the community Parking rates set by the Ngada Regency Government are correct but the results of the levy itself are still very dependent on whether or not visitors are busy. The work of the parking attendants is not optimal because the parking attendants on duty have never received special training, so the work of the parking attendants has received a lot of criticism from the community. Parking attendant services to parking service users are said to be ineffective and need to be improved. Supporting factors in the implementation of parking levy collection are joint operations and the role of mass media as a source of information for the community. The inhibiting factors in the implementation of parking levy collection are the emergence of illegal parking, lack of awareness of parking attendants and the public in traffic and inadequate parking facilities.

The purpose of this investigation was to determine if a correlation exists between e-trust, e-service quality, price, and web quality in relation to traveloka user e-satisfaction. The methodology employed was quantitative and involved collecting survey data from 100 users of the traveloka app and website. Statistical analysis was performed utilizing SPSS V.24 software. The research utilized various tests including validity, reliability, normality, heteroscedasticity, multicollinearity, T-test, F-test, and coefficient of determination. The results demonstrate that e-trust, e-service quality, price, and web quality positively and significantly impact e-satisfaction. Notably, e-trust has a partially but significantly positive impact on e-satisfaction. Additionally, the quality of e-service and price variables significantly positively affect e-satisfaction, as well as web quality,  which is another significant factor that positively influences e-satisfaction.

This study aims to determine the effect of price and service quality on Grab customer satisfaction in an area. The population in this study are residents who live in the Pamulang sub-district, Tangerang Selatan city. users of GrabBike and GrabFood services in Pamulang sub-district, Tangerang Selatan city with a sample of 100 respondents. Sampling using purposive sampling technique. Data collection techniques using questionnaires and literature studies as well as by browsing the internet. The data analysis technique used is multiple linear regression. The results show that the price and service quality simultaneously affect Grab's customer satisfaction. Service quality does not partially affect Grab customer satisfaction Prices partially affect Grab customer satisfaction.  

Transportation services are one of the basic human needs. In the current era of globalization, with increasing mobility of people or goods, the role of transportation modes becomes very important both in the economic and social fields. Service quality is also inseparable from the desire of service users to obtain good, comfortable, fast and safe transportation facilities and infrastructure. Service quality is a determining and important factor, so that service managers can determine the strategies that must be implemented in order to meet all the needs of service users safely, quickly and comfortably. This research aims to determine the influence of Gapura Angkasa pre-flight service quality on Citilink airline passenger satisfaction at Yogyakarta International Airport by distributing questionnaires to 100 Citilink airline passenger respondents. Based on research and data testing that has been carried out, it can be concluded that the influence of the quality of pre-flight service at Gapura Angkasa on Citilink airline passenger satisfaction is significant, namely based on the calculated T value of Variable X (Service Quality) on Variable Y (Passenger Satisfaction) of 11,083 more than T table 1,985. So it can be concluded that the quality of Gapura Angkasa's pre-flight service has a significant effect on Citilink airline passenger satisfaction. The magnitude of the influence of the quality of pre-flight service at Gapura Angkasa on passenger satisfaction is proven by the coefficient of determination value of 55.6%, which means that Variable X (service quality) has an influence of 55.6% on Variable Y (passenger satisfaction).

The background for the design of the user interface for the Hola-Hola mobile application is the problems that exist in the Hola-Hola premium gadget accessories business. Namely the limited space for product sales in businesses, which only provide offline services, so marketing is not effective and results in product sales being relatively low. This design uses the "Design Thinking" method with a user-focused approach, as well as "S.W.O.T" as a data analysis method, and uses the elements and principles that exist in U.I. Design and visual communication design in general. This application functions as a forum for conveying information about products and services, and user transactions, as well as a feature called "custom case", which is designing case designs directly through the application. The output of this design is an application prototype, aiming to see the user flow in the application later, as well as supporting media that have their respective functions. From the feasibility tests that have been carried out on several targets, a positive response has been received in terms of interface appearance as well as existing functions and features. Fresh appearance, the message conveyed and the flow is clear. The custom case feature is the main attraction for users, and the placement of sales features needed by Hola-Hola is in one application, so this application is expected as a business strategy for businesses, in increasing and expanding marketing.

The low interest in reading has hampered intellectual abilities in society, especially students, so that libraries are required to be able to keep up with the pace of development of the times with services and infrastructure that meet the needs of space users, but the FBS UNP library has not been optimal in terms of interior design standards. Student complaints such as unstable air circulation, lack of reading space, and incomplete facilities have caused inconvenience, so an interior design of the FBS UNP Library was held with a minimalist concept. The purpose of interior design is to design a library layout that is representative and in accordance with interior design standards in order to create a sense of security and comfort for visitors while in the room. The interior design of the FBS UNP Library refers to the application of library interior design standards in the form of space, variety, hierarchy, lighting, personal areas, and comfort. The design method uses the 4D design method, namely Define (Defining) Design (Design), Develop (Development) and Dissaminate (Dissemination). Data collection is done by way of interviews, observation and documentation. Works are presented in the form of an Artwork Report with the main works being Presentation Mockups, Animation Videos and Presentation Posters.

KAI access is the official application from KAI for making orders, as a means of boarding passes, train tickets. This application was created to make it easier, especially for KAI passengers, to order tickets, as a medium for finding route information and train schedules according to what train passengers need. Implementation of KAI Access is measured from four indicators including communication, resources, disposition and bureaucratic structure. Meanwhile, the level of satisfaction of PT service users. KAI is seen from 9 indicators including requirements, systems, mechanisms and procedures, costs/tariffs, product specifications, types of services, competency of implementers, behavior of implementers, handling complaints, suggestions and input, and facilities and infrastructure.The results of the research show that the cumulative score for KAI Access Implementation obtained a percentage of 84.29, which is in the high category, while the cumulative score for the level of satisfaction of PT service users. KAI obtained a percentage of 82.79, including the high category. The results of statistical calculations through the product moment correlation test obtained r_count > r_tabel (0.931 > 0.279) at a significance level of 5% with N-50, which means there is a positive influence of the implementation of KAI Access on the level of satisfaction of PT service users. KAI in Semarang City

Each airport definitely has its own concept or characteristics, as is the case with Banyuwangi airport which has an architectural concept, namely the green airport concept which has a facility concept that is different from others, especially in the buildings at the airport terminal. This research was conducted with the aim of finding out whether there is an influence of the concept of departure waiting room facilities on the interest of service users at Banyuwangi International Airport. Apart from that, it also aims to find out how much influence the concept of departure waiting room facilities has on the interest of service users at Banyuwangi International Airport. In this research there is one independent variable, namely the concept of waiting room facilities (X) and the dependent variable, namely service user interest (Y). This research is quantitative research because the main focus of this research is to find out how much influence the independent variable (X) has on the dependent variable (Y) that will be studied. The population includes passengers in the Banyuwangi airport departure waiting room and a sample of 30 respondents. Data collection techniques use questionnaires, observation, documentation and literature study. The measurement scale uses a Likert scale. The data analysis technique uses simple regression analysis which is processed using SPSS (Statistical Product and Service Solutions) For Windows release 22.0. The research results prove that there is a significant influence between the concept of departure waiting room facilities on the interest of service users at Banyuwangi International Airport. The t test results prove that it is 0.000 < 0.05, which means the significant value is smaller than 0.05. The results of the coefficient of determination R2 of 0.317 can be concluded that the concept of departure waiting room facilities influences service user interest by 31.7% while the remaining 68.3% is influenced by other variables not discussed in this research.

Every motorized vehicle driver must comply with traffic rules and regulations. This aims to ensure the safety of motorized vehicle drivers and other road users. But because of the increase in the number of motorized vehicles, the accident rate continues to increase every year and the number of victims continues to increase, which is one of the bad factors in the increase in the number of motorized vehicles in Indonesia. This factor occurs due to the driver's human negligence, starting from lack of sleep, fatigue, carelessness, and low rider discipline. The police enforced it with fines but it was still frequently violated by motorists. Therefore, the existence of electronic tickets (E-TLE) using CCTV surveillance cameras, is expected to help reduce violations and reduce the level of road accidents. This study raises problems by looking at the obstacles experienced in the implementing E-TLE ticket fines and the obstacles experienced in the implementing E-TLE ticket fines in the jurisdiction of the Surabaya City Police. This research uses empirical juridical research. The results of this study are the obstacles that traffic police officers face when applying ETLE fines are: Unclear ETLE cameras, lots of fake license plates, E-tickets that are not on target, Accessibility of the application network, E-ticket services that are just In Time, integration of data that has not been uploaded, lack of socialization and the community does not have the E-Tilang application. And the obstacles faced by traffic police officers when applying ETLE fines are: factors of law enforcers who still accept bribes and lack of understanding of Law Number 22 of 2009 concerning Road Traffic and Transportation, Community factors, namely the lack of understanding of the community in driving on the highway and the lack of knowledge about traffic violations, and application system factors and electronic devices where there are still errors in their use and CCTV cameras that are not clear in photographing violating motorists.

The world of aviation in this modern era is increasingly developing. This is evidenced by the self-check-in facility provided by the company which greatly facilitates flight service users at Sultan Aji Muhammad Sulaiman Sepinggan Airport Balikpapan where this facility can not only reduce interaction between humans and reduce the intensity of the spread of the Covid 19 virus at that time, this facility can also maximize the effectiveness of passenger time, so that there are no long queues in the use of manual check in. This study aims to determine the Use of Self Check In Technology Affects the Effectiveness of Flight Service Users at Sultan Aji Muhammad Sulaiman Sepinggan Airport Balikpapan and How Much Influence the Use of Self Check In Technology Affects the Effectiveness of Flight Service Users at Sultan Aji Airport Muhammad Sulaiman Sepinggan Balikpapan. This research uses quantitative research methods with data sources in the form of primary data and secondary data. The population in this study is service users who have used the Self Check-In System and the sample in this study is 95 respondents from 2042 existing populations. Data analysis techniques consist of research instruments, namely validity tests and reliability tests and hypothesis tests consisting of simple linear analysis tests, t tests, and determination coefficients. The result of this study is that the use of Self Check In Technology affects the effectiveness of flight service users at Sultan Aji Muhammad Sulaiman Sepinggan Airport Balikpapan has a partial effect in a negative and significant direction. The magnitude of the correlation / relationship value (R) is 0.461. From this output, a coefficient of determination (R Square) of 0.212 was obtained which explained that the effect of the independent variable of self-check-in machine technology facilities on the effectiveness of aviation service users was 21.2.% The remaining 78.8% was influenced by other variables not explained in this study.

The Discover YIA program is a commitment of PT Angkasa Pura I (Persero) in providing services and comfort to airport service users, as well as an effort to support information disclosure and education processes regarding local cultural wisdom and Yogyakarta icons at Yogyakarta International Airport. This study aims to determine the influence of the "Discover YIA" Educational Tour Airport Tour Program to influence public interest in airports and to find out how much influence the "Discover YIA" Educational Tour Airport Tour Program has on public interest in airports. This study used quantitative research methods with data collection techniques using questionnaire distribution to 96 people who had participated in the YIA discover program. Data analysis techniques consist of research instruments, namely validity tests and reliability tests and hypothesis tests consisting of simple linear analysis tests, t tests, and determination coefficients. The result of this study is the Airport Tourism Program Educational Tour "Discover YIA" Yogyakarta International Airport has a positive and significant effect on public interest in airports with a significant number of 0.004 and the number of r count > r table or 2.961> 1.985. The influence of the Yogyakarta International Airport Educational Tour "Discover YIA" Airport Tourism Program on public interest about the airport is 50.9%.