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This community service aims to accompany the halal certification process for Mr. Ngadinu's tempeh MSMEs on Jalan Mustokoweni, Plombokan Village, North Semarang District. This assistance is carried out because these MSMEs do not yet have a halal certificate, so they have not been able to increase production quantity and competitiveness in the market. Halal certification is an important factor for business actors in the food and beverage sector to guarantee halal products and increase consumer confidence. Tempe products that are not yet halal certified can raise doubts among the public, so obtaining halal certification is a strategic step to strengthen the product's image. The main objective of this program is to increase MSME players' understanding of the importance of halal certification and the process of obtaining it, assist in processing halal certification, ensure that tempe products meet halal standards and are of good quality, and expand market share through the attraction of halal certification. The method applied in this program is halal certification assistance, which includes three main stages: (1) preparation stage, which includes pre-survey, observation, discussion and documentation; (2) implementation stage, in the form of direct assistance in the halal certification process; and (3) the stage of reporting activity results. Through this program, it is hoped that tempe MSMEs can understand the importance of halal certification, know the procedures for obtaining it, and be able to increase the competitiveness of their products in the market.

This study aims to analyze the need to improve the digital literacy of village government apparatus in supporting the digitization of population administration. The problems raised in this study are (1) what digital competencies are needed by village officials to improve the quality of population administration services and (2) what training programs are relevant to improve their digital literacy. The research method uses a qualitative approach with data collection techniques in the form of in-depth interviews, observations, and documentation studies. Data analysis was carried out inductively to understand the challenges and needs of village officials in managing technology-based administration. The results of the study show that the digital literacy of village apparatus is still low, especially in the operation of population administration applications, data security, and the optimal use of information technology. In addition, the limitations of technological infrastructure such as hardware and internet connection are the main obstacles. This study recommends the implementation of basic and advanced training, strengthening technological infrastructure, and supporting policies to improve the digital competence of village apparatus. The conclusion of this study confirms that increasing digital literacy is very important to support the digital transformation of population administration. With adequate competence, public services can become more efficient, accurate, and transparent, which has a positive impact on rural communities and sustainable development.

This community service activity aims to provide health check-ups and awareness programs for fishermen in Galesong Takalar, Makassar, South Sulawesi. Fishermen are vulnerable to various health issues due to prolonged exposure to extreme weather conditions, lack of nutrition, and high physical workload. The program includes general medical check-ups, awareness sessions on occupational health risks, and distribution of basic health kits. The methods used involve community engagement, collaboration with local health centers, and participatory discussions. The results indicate increased health awareness and early detection of common diseases among fishermen, which can improve their quality of life and work productivity.

This community service project aims to raise awareness and knowledge about health among the elderly through the GERKASA-LASAKIT program (Movement for Healthy and Disease-Aware Seniors) in Dusun 1, Tanjung Anom Village, Deli Serdang Regency. This initiative is driven by the high prevalence of degenerative diseases and the lack of accurate information regarding the prevention and management of these diseases among seniors. Through comprehensive health education, it is hoped that the elderly can improve their quality of life by adopting a healthy lifestyle and gaining a better understanding of common illnesses they may face. The methods used in this project include health education sessions, practical training on early disease detection, and physical activities tailored to the physical condition of the elderly. Health education is provided by medical professionals and public health experts. Additionally, individual consultation sessions are held to offer more personalized care for each participant. The results of this activity show an increase in health knowledge and awareness among the elderly, as evidenced by high participation and enthusiasm in each session. Seniors involved in this program have also begun adopting healthier lifestyles, such as engaging in regular light exercise and having routine health check-ups. This project has successfully built a support network among the elderly, their families, and the local community, creating a more caring and health-conscious environment. Thus, the GERKASA-LASAKIT program makes a significant contribution to improving the quality of life for the elderly in Dusun 1, Tanjung Anom Village. The sustainability of this program is expected to serve as a model for other villages in efforts to enhance the welfare and health of the elderly at the local level

Often, the quality of human life, whether individually, in groups, communities, or countries, becomes a benchmark for economic welfare. The purpose of this study is to determine the effectiveness of the DPLK Syariah Muamalat program in Cirebon Regency. In this study, a descriptive qualitative approach is used. This is to describe and explain certain phenomena, conditions, or events in the existing data. The results of the study show that DPLK Muamalat as a sharia-based pension fund management institution has high efficiency by investing in halal instruments such as sukuk, sharia stocks, and sharia deposits. The programs offered include individual and corporate pension funds with investment flexibility, management transparency, and digital-based services. The marketing strategy is focused on education and collaboration to increase public literacy about the importance of sharia pension funds. Despite facing the challenge of low public understanding, DPLK Muamalat has a great opportunity as the only sharia-based DPLK in Indonesia.

The aim of this research is to find out how to improve population administration services in Buleleng Regency through the use of the Aku Online-NG website which will be implemented in 2022, where in its implementation there are still several obstacles. Using qualitative descriptive research. Data sources are primary data and secondary data. The data collection techniques used were interviews, documentation and observation. Data analysis techniques are data reduction, data presentation and drawing conclusions. The problem in this research is in the form of public complaints about the variety of features and performance of the Aku Online-NG website. The theory used is e-government with a service quality measurement method called egovqual. Guided by the Presidential Regulation of the Republic of Indonesia Number 95 of 2018 concerning Electronic-Based Government Systems. Based on the research results, it can be concluded that in the ease of use dimension, the department has provided very good convenience and the community has also made things easier with this innovation. The reliability dimension shows good results which can be seen from the opinions of the public who feel this website is very reliable. The trust dimension has been implemented well, where the security of public data is guaranteed with the JSON Web Token (JWT) security system. The content & appearance of information dimensions have not been running optimally due to the lack of service features related to the movement of families from outside the district to within the district. In the dimension of functionality of the interaction environment, it is not yet fully maximized because some people still feel that filling out forms is rather difficult through online-based services. Then the last dimension, namely citizen support, has gone quite well, but there are still shortcomings, namely the lack of outreach carried out by the department to the community. It is hoped that the results of this research can be utilized as needed by relevant agencies and for further research.

Non-communicable diseases (NCDs) are a global health challenge, especially in low- and middle-income countries. Early identification of NCDs in the productive age group is very important considering the contribution of the productive age group to the national workforce and its impact on the health of future generations. This community service activity aims to increase awareness and participation in school-based non-communicable disease screening programs, especially at St. Yoseph High School, East Jakarta. The implementation of screening activities includes anthropometric examinations, blood pressure, blood sugar, and short interviews. Students with unhealthy lifestyles, such as lack of physical activity and unbalanced diets, are at high risk of developing non-communicable diseases. This activity encourages public awareness of the importance of maintaining health to prevent non-communicable diseases. This can reduce the global health burden and the economic burden for advanced disease care. Thus, this activity can improve the quality of life of the productive age population in the future.

This community service project aims to raise awareness and knowledge about health among the elderly through the GERKASA-LASAKIT program (Movement for Healthy and Disease-Aware Seniors) in Dusun 1, Tanjung Anom Village, Deli Serdang Regency. This initiative is driven by the high prevalence of degenerative diseases and the lack of accurate information regarding the prevention and management of these diseases among seniors. Through comprehensive health education, it is hoped that the elderly can improve their quality of life by adopting a healthy lifestyle and gaining a better understanding of common illnesses they may face. The methods used in this project include health education sessions, practical training on early disease detection, and physical activities tailored to the physical condition of the elderly. Health education is provided by medical professionals and public health experts. Additionally, individual consultation sessions are held to offer more personalized care for each participant. The results of this activity show an increase in health knowledge and awareness among the elderly, as evidenced by high participation and enthusiasm in each session. Seniors involved in this program have also begun adopting healthier lifestyles, such as engaging in regular light exercise and having routine health check-ups. This project has successfully built a support network among the elderly, their families, and the local community, creating a more caring and health-conscious environment. Thus, the GERKASA-LASAKIT program makes a significant contribution to improving the quality of life for the elderly in Dusun 1, Tanjung Anom Village. The sustainability of this program is expected to serve as a model for other villages in efforts to enhance the welfare and health of the elderly at the local level.

Sirekap created to simplify the task of election organizers as a tool to assist the recapitulation process and as a means of publication. During second use, there were still many problems, one of which was in Tanjungpinang City. This research aims to analyze how SIREKAP is used in the general elections in Tanjungpinang City 2024. The method used is a qualitative method with a case study approach and uses data collection techniques through observation, interviews, and documentation. This research uses a theory by DeLone and McLean (2003), with 5 indicators, namely system quality, information quality, service quality, user satisfaction, and net benefits. The finding from this research is that the use of SIREKAP in the general election in Tanjungpinang City 2024 has not gone well. This is caused by the quality of the system, namely the server network, which is not optimal enough to handle the increase in the number of SIREKAP users on election day. This also has an impact on the quality of information being less than optimal in disseminating information so that users are not yet satisfied because SIREKAP is deemed not to have provided significant benefits for the general election in Tanjungpinang City 2024.  

This study aims to determine the Influence of Facilities and Service Quality of Trans Batam Users on Satisfaction of Batam City Community. The population in this study were people who use Trans Batam public transportation using nonprobability sampling, namely accidental. The criteria used as samples in this study were users who had used Trans Batam public transportation, so that the number of samples was 100 respondents. This type of research is Quantitative. Validity and reliability tests were carried out on the questionnaire. Data were analyzed using multiple linear regression analysis, including t-test, F-test and coefficient of determination. This study was conducted using SPSS version 29. The results showed that partially the variables of Facilities and Service Quality had a significant effect on Satisfaction in Batam City. The results of the F Test obtained an Fcount value of 294,306 with Ftable 3.09 identifying that the variables of Facilities and Service Quality simultaneously had a significant effect on Satisfaction in the community. Based on the coefficient of determination test, around 85.6% of the satisfaction variables in the community were influenced by the variables of Facilities and Service Quality. The remaining 14.4% is influenced by other factors not explained in this study.

Electronic Catalog Version 6 marks a significant advancement in Indonesia's government procurement system through comprehensive feature enhancements. This updated platform introduces key innovations, including a centralized product category management system that ensures standardization across all procurement processes. The system features enhanced notification capabilities, streamlined order management, and a transparent payment integration framework that facilitates seamless transactions. A notable addition is the integrated spending monitoring dashboard, which enables real-time tracking of procurement activities and supports efficient product management. The platform's successful implementation hinges on thorough stakeholder preparation and systematic user training programs. These improvements are specifically designed to optimize procurement efficiency and elevate public service quality, with a particular focus on strengthening the healthcare sector's procurement processes.

The digitalization of public services improves efficiency, openness, and accessibility, particularly in the administration of public grievances. Information and communication technology facilitates effective, rapid, and responsive complaint resolution while safeguarding user data security. This strategy promotes public engagement using digital channels, including web applications, social media, and unified online complaint mechanisms. Nonetheless, issues such as the digital divide, technological proficiency, and infrastructure preparedness must be resolved. This study utilizes a literature review methodology, employing documentation methodologies and content analysis. The results indicate that the use of e-Government in Indonesia has markedly enhanced the efficiency, openness, and accountability of public services. The use of technology enhances the administration of public grievances in accordance with principles of good governance and current rules. However, issues with infrastructure, human resources, and community engagement remain. To optimize its beneficial effects, initiatives should concentrate on improving technology infrastructure, advancing human resource skills, and amplifying public awareness of the advantages of e-Government. These approaches intend to enhance the system's efficacy in providing high-quality and responsive public services.

Quality information services in hospitals is an important element in increasing patient satisfaction and the image of the institution. The Public Relations Officer (PRO) plays a strategic role in managing communication between the hospital and the public. This research aims to explore the strategies implemented by PROs in improving the quality of information services at RSUD dr. Zainoel Abidin Banda Aceh. The public relations officer (PRO) strategy used is determining problems, compiling and planning work programs, taking action and communicating as well as evaluating work programs in hospitals and reviewed through strategic planning in the field of Public Relations by Cutlip-Center-Broom. The research method used was descriptive with a qualitative approach between PROs and several hospital employees, patients and patient families. The results of the investigation revealed that the strategies used by PRO RSUDZA and health services ranged from identifying problems, planning, to compiling work programs, such as online registration, electronic pharmacies (e-pharmacies), and community complaint centers. In addition, PRO RSUDZA deployed staff from the Hospital Health Counseling Service (PKRS) to carry out outreach and communication to inform the public about RSUDZA services and the availability of the RSUDZA tabloid newspaper "Lam Haba". PRO RSUDZA evaluates the work program carried out at the hospital. Obstacles faced by PRO RSUDZA include miscommunication and residents' complaints about long queues at registration and drug distribution counters. PRO RSUDZA's efforts aim to carry out all planned work programs to improve the quality of information services at RSUDZA Banda Aceh.

Nongkosawit Village, which is located in Gunung Patti District, Semarang City, aims to improve the quality of services to the local community by implementing an optimal management system. This research aims to understand and analyze key factors that influence community satisfaction with Nongkosawit Village services, such as management, service quality, and the village's important role as a public service provider. This research identifies several problems that influence service quality in Nongkosawit District and investigates the impact of service quality on community satisfaction. A comprehensive problem-solving approach is applied, emphasizing the impact of employee competency and service facilities. Furthermore, this research explores the novelty in implementing modern management practices related to the characteristics of Nongkosawit Village. The research roadmap for the next five years is designed to implement concrete steps such as improving workforce skills, upgrading service facilities, and integrating information technology. This phase includes needs analysis and service quality assessment, improving employee skills, updating service facilities, integrating information technology, as well as ongoing evaluation and maintenance. It is hoped that the results of this research will make a major contribution to improving the quality of services in Nongkosawit Village and provide a theoretical and practical basis for further research and development. Therefore, it is hoped that this research will be able to formulate innovative solutions to support community satisfaction through improving the quality of public services in Nongkosawit Village.  

The existence of the Regional Public Company (PERUMDA) of Kupang City aims to distribute water to residents in the surrounding areas. This study aims to evaluate the performance of PERUMDA in providing clean water services in Alak District, Kupang City. This research employs a combination of juridical and empirical approaches. The study was conducted at the PERUMDA Kupang City office and in the Alak District area of Kupang City during January 2025. The population in this study includes all PERUMDA employees and drinking water customers in Alak District, Kupang City. The sample was obtained using purposive sampling techniques, consisting of the head of the customer relations division (1 person), PERUMDA employees (10 people), and community members who use PERUMDA services (50 people), resulting in a total sample of 61 respondents. Data were collected through document review and in-depth interviews guided by an interview protocol. Based on the interview results, it was found that clean water services provided by PERUMDA were still suboptimal. Although PERUMDA Kupang City already has Standard Operating Procedures (SOPs), the implementation in the field still faces various obstacles, such as unequal distribution of clean water, limited infrastructure, occasional poor water quality, ineffective complaint handling systems, and outstanding payment arrears. PERUMDA Kupang City needs to expand its clean water distribution network, improve water quality, strengthen the customer complaint system, and conduct education and outreach to the community regarding the importance of efficient water use and the obligations of the community as service users.

This community service aims to improve the entrepreneurial competence of the Mekar Jaya Village community, Cilamaya Kulon District, Karawang Regency, through training and mentoring for local potential-based businesses. A qualitative approach was used in this activity by involving observation, interviews, and focus group discussions (FGD) with the community and micro-business actors. The program implementation includes three stages: preparation, training, and mentoring. The results of the activity show that the community has great potential in developing local products, but faces obstacles such as lack of knowledge of business management, digital marketing, and product innovation. Through entrepreneurship training, there was an increase in participants' understanding in managing a business, especially in terms of financial planning and marketing strategies. Business mentoring helped participants apply the knowledge they had gained, which was seen from the increase in product quality and market access. The findings also revealed that the success of the activity was greatly influenced by the enthusiasm of the participants and the active involvement of the facilitators. This activity has a positive impact on increasing public awareness of the importance of entrepreneurship as an effort to improve economic welfare. This program is expected to be a model of sustainability that can be applied in other villages by adjusting to their respective local needs and potentials.

This study aims to analyze the effectiveness of public policy implementation in realizing responsive public services with a literature review approach. The focus of the study is directed at conceptual understanding of the dimensions of policy effectiveness, the characteristics of responsive public services, the relationship between policy and service quality, and implementation challenges in the field. The method used is a descriptive qualitative method based on literature studies from various theoretical and empirical sources. The results of the study show that the effectiveness of implementation is highly correlated with the quality of public services, where factors such as resources, inter-agency coordination, and community involvement are the main keys to success. Bureaucratic reform strategies, capacity building of apparatus, and open and adaptive governance are needed to realize public services that truly answer the needs of the community.

The importance of employee performance accountability in transparent and efficient public financial management, particularly amid the demands for improved public service quality. This study aims to identify and analyze the factors affecting employee performance accountability, namely the regional government accounting system, accounting control, legislation, human resource quality, and reporting systems. The research employs a quantitative methodology with a descriptive approach. A census technique was utilized, where all employees of BPKAD, totaling 51 individuals, were designated as respondents. The data analysis technique employed is multiple regression to determine the influence of each independent variable on the dependent variable, which is employee performance accountability. The findings of the study indicate that the regional government accounting system, accounting control, and human resource quality significantly influence employee performance accountability. Conversely, legislation did not show a significant influence, while the reporting system approached the significance threshold. In conclusion, this study emphasizes that improving the quality of the accounting system, internal control, and human resource development is crucial for enhancing employee performance accountability at BPKAD Pekanbaru City. The implications of this research are expected to provide insights for decision-making and improvements in public financial management practices.  

This study aims to analyze the form of criminal liability imposed on perpetrators of corruption involving internet village funds in Flores Timur Regency. Corruption in the management of village funds, particularly those allocated for internet infrastructure development, has become a serious concern due to its direct impact on the quality of public services and the welfare of rural communities. This research employs a normative juridical method with a case approach and the analysis of relevant statutory regulations. Data were obtained through literature study and case documentation. The findings indicate that perpetrators of corruption in the internet village fund program can be held criminally liable under Law Number 31 of 1999 in conjunction with Law Number 20 of 2001 concerning the Eradication of Corruption. Criminal liability involves elements of fault, unlawful acts, and state financial losses. In addition, the role of law enforcement agencies and public oversight are crucial factors in the enforcement of laws against such criminal acts.

This study examines the performance of the Banjarbaru City Personnel and Human Resources Development Agency (BKPSDM) in the recruitment of Government Employees with Work Agreements (PPPK). Using a qualitative approach with descriptive methods, this study evaluates performance based on five indicators: productivity, service quality, responsiveness, responsibility, and accountability. The results show that although BKPSDM has implemented a merit-based recruitment system through Computer Assisted Test (CAT), several challenges are still faced, such as technical constraints in the online system, limited formation quotas, and applicants' lack of understanding of administrative requirements. The research also identified supporting factors such as the regulatory framework, technology implementation, and the active role of BKPSDM in providing clear information to applicants. Recommendations include strengthening technological infrastructure, expanding socialization, optimizing complaint mechanisms, and proposing additional formation quotas to match regional needs.