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Isna Khoirinnisa

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

Tax is the biggest source of income for a country in funding the State Budget (APBN). The very large number of MSMEs in Indonesia have a very large potential for levy revenue, so that public authorities must boost levy revenue from MSMEs. However, a significant problem that must be addressed is that the majority of business actors are not registered as taxpayers and do not pay. The purpose of this study is to explain efforts so that business people know more about how to pay their taxes. The preparation of this conceptual article uses a literature review approach. Data collection was carried out by searching and collecting literature sourced from journal articles which were then presented using descriptive analysis. The results of this study indicate that efforts to increase the awareness of MSME actors in paying taxes can use a strategy in the form of outreach about taxation, updating the tax service system, transparency in the management and utilization of tax funds, and making policies or sanctions for MSME actors who do not comply with tax payments.

Mahyadi Mahyadi; Helmi Buyung Aulia Safrizal

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

Transformational leadership performance occurs when leaders broaden and enhance the interests of employees, when they raise awareness and acceptance of the goals and mission of the group, and when they mobilize their employees to look beyond their own self-interest of either the group or the individual. Transformational leaders achieve this result in one or more ways. Employee performance is the ability of an organization to achieve its goals through productive and effective employees. Employee performance covers various aspects, including productivity, quality of work, attendance, creativity, and contribution to organizational goals. This Systematic Review is prepared based on Preferred Reporting Items for Systematic Reviews, full text articles and uses English and Indonesian. The keywords used in the search for articles are “Transformational Leadership” AND “Performance”. Analysis of the 13 articles explains that transformational leadership has benefits and effectiveness on employee performance. Based on the results of available literature, it can be concluded that transformational leadership style has a positive influence on employee performance. kind to employees. This can increase employee confidence, commitment, and involvement in achieving organizational goals. In addition, transformational leaders also have the ability to develop employee potential and strengthen the working relationship between employees and leaders.

Rahmawati, Andini; Eppy Setiyowati; Rizma Yuhana Defitri; Naadiyah Roebbi Musfirah; Putri Nur Fadilah +1 more

Journal of Educational Innovation and Public Health 2023 Pusat Riset dan Inovasi Nasional

Diabetes Mellitus (DM) merupakan kelainan..pada seseorang yang biasanya ditandai.dengan peningkatan gula darah. Resilience digambarkan sebagai proses beradaptasi dengan baik dalam menghadapi sikap positif dan strategi yang efektif termasuk mengembangkan kesadaran diri. Tujuan Penelitian ini untuk mengetahui hubungan resiliensi dengan self awareness pada lansia DM. Metode Penelitian menggunakan penelitian observasional dengan pendekatan cross-sectional, dengan 33 subjek memenuhi..kriteria yaitu inklusi dan ekslusi pada lansia. Analisis data penelitian ini menggunakan uji chi-square. Hasil penelitian ini menunjukkan.bahwa lansia dengan resiliensi sedang sebanyak 20 responden (60,6%), dan lansia dengan self awareness kurang sebanyak 25 responden (75,8%). Pada correlation ditemukan adanya hubungan antara resiliensi dengan self awareness dengan nilai p-value sebesar 0,016 (p < 0,05). Kesimpulan. Dengan demikian dapat disimpulan penelitian ini adanya hubungan resiliensi dengan self awareness, dimana semakin rendah tingkat resiliensi pada lansia, maka semakin.rendah juga self awareness yang dimiliki lansia dengan DM tersebut.

Muhammad Zusril Wibowo

Jurnal Bintang Pendidikan Indonesia 2023 Pusat Riset dan Inovasi Nasional

Character education has been rolled out since 2010 and is still valid today. In character education there are several values, one of which is responsibility. The character of responsibility is very important so that the school becomes a self-development institution to achieve success. Depletion of awareness and even loss of the character of responsibility in students which hinders learning activities so that this should not happen (Kamila, 2013). This study focuses on definitions, benefits, and strategies in learning to improve the character of student responsibility in schools. The results of this study include: 1) character refers to a series of attitudes, behaviors, motivations, and skills, while the character of responsibility is the attitude and behavior of a person to carry out the duties and obligations that he should do to yourself, society, environment (natural, social, and cultural), the State and God Almighty; 2) the benefits of the character of responsibility are that it can improve the quality of learning in the classroom and can improve school quality standards; 3) the character of responsibility can be done with a mind mapping strategy, inquiring mind what to know, CRH, NHT, and Quiz Team. This study concludes that the character of responsibility and learning must be carried out as one of the character education in schools through several strategies.

Safira Nur Hasikin; Herlina Herlina; Erwin Erwin

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Imunisasi dapat memberikan ketahanan tubuh bagi anak dengan tujuan untuk mencegah cacat, kejadian penyakit dan kematian akibat penyakit. Faktanya fenomena tingkat pemenuhan imnisasi dasar lengkap pada anak usia 0-12 bulan di wilayah kerja Puskesmas Lima Puluh rendah. Rendahnya pemenuhan imunisasi ini disebabkan oleh pengetahuan ibu yang rendah terhadap pentingnya imunisasi yang menyebabkan rendahnya kesadaran ibu dan motivasi ibu untuk melakukan imunisasi dasar pada anak 0-12 bulan di wilayah kerja Puskesmas Lima Puluh. Tujuan: Penelitian ini bertujuan untuk mengetahui hubungan self awareness dengan motivasi ibu dalam melakukan pemenuhan imunisasi dasar pada wilayah kerja Puskesmas Lima Puluh. Metode: Penelitian ini berjenis kuantitatif dengan desain korelasi dan pendekatan yang dilakukan adalah cross sectional. Populasi penelitian ini adalah orang tua yang memiliki anak berusia 0-12 bulan di Wilayah kerja Puskesmas Lima Puluh dengan jumlah 252 orang. Sampel penelitian ini berjumlah 155 orang dengan teknik cluster sampling. Pengumpulan data dilakukan dengan menggunakan kuesioner yang disebar langsung. Analisis data dilakukan dengan analisis univariat dan bivariat dengan menggunakan uji chi-square. Hasil : Penelitian ini memperoleh hasil bahwa mayoritas orang tua yang menjadi responden adalah berusia 25 hingga 30 tahun (63,9%), merupakan tamatan SMA (55,5%), dan anaknya sebagian besar diasuh sendiri (48,4%). Hubungan yang terbentuk antara Self awareness ibu dengan motivasi ibu dalam melakukan pemenuhan imunisasi dasar adalah signifikan (p = 0,000; OR = 4,967). Kesimpulan: Terdapat hubungan yang signifikan antara Self awareness ibu dengan motivasi ibu dalam melakukan pemenuhan imunisasi dasar pada Wilayah Kerja Puskesmas Lima Puluh. Saran: Disarankan kepada ibu yang memiliki anak usia 0-12 bulan untuk mementingkan imunisasi bagi anak sehingga dapat menghindari penyakit yang beresiko bahkan hingga kematian.    

Yetri Linovita; Desi Syafriani

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2023 Pusat Riset dan Inovasi Nasional

The background of this study shows that there are a large number of beggars on Muaro Lasak beach, Padang City, both from children and the elderly. However, not all of the children who begged on the shores of Muaro Lasak Beach ordered their parents and some of their friends to join them. It is caused by a lack of communication between parents and children. Even indirectly the parents themselves tell their children to beg in order to get income. The type of research that the writer uses is a qualitative approach, with the intention of the researcher to describe by means of in-depth interviews with the object of research. The results of this study indicate that the large number of beggar children in Tapi Pantai Muaro Lasak, Padang City is caused by several factors, both from cultural factors, strength, emotions and context, self-esteem and self-awareness factors. The cultural activity factor that they carry out is no longer taboo but has become a habit that continues to develop and become a culture. This power factor causes the occurrence of children begging by their parents because they are in control at the location on Muaro Lasak Beach and become a strategy for children. The emotional factor is that they beg because of their own will and have been prohibited by their parents, but it does not rule out that they will stop begging on Muaro Lasak beach. the context factor refers to the environment, in this factor the environment is also important because there are children who beg only to follow their friends. The environment has a great influence on people's behavior. One self-esteem factor seeks attention from others because a lack of attention from parents can cause a child to seek attention from other people. The self-awareness factor of a beggar child who helps his parents' economy and the results they get will be given to his parents or grandmother. There are even barriers to interpersonal communication between parents and children that cause ineffective communication, namely process barriers, physical barriers, and emotional barriers.

Nanda Elika Rahim; Muliawan Firdaus

The background of this research was class VIII MTs Al Washliyah Sei Mencirim  with learning difficulties in following the teaching of mathematics with a scientific approach introduced by Kemendikbud in Curriculum 2013. Such problems made researchers interested in conducting further research. The purpose of this study to determined the cause of students experiencing difficulties in the learning process of mathematics with a scientific approach. This research was a quantitative and qualitative research. Data obtained by observation, questionnaires, and interviews. The research instrument used was a questionnaire teachers and students, learning and activity observation sheet of students in the classroom, as well as interview guides teachers and students. The results showed that the form of learning difficulties for class VIII students that appeared in mathematics learning on flat sided space material with a scientific approach were students having difficulty understanding and solving flat sided space problems, difficulty in asking flat sided shape problems, difficulty in trying to solve problems. in the form of reasoning and difficulties in concluding the material that has been studied. The cause of the emergence of learning difficulties in mathematics learning material relations and presenting the relation with the approach of scientific because of the difficulties caused by teachers such as: (1) the teacher wasn’t directing students to ask and concluded, (2) teachers didn’t prepare the implementation stages observe well with the acquisition of a percentage 40%, (3) the issue of the reasoning given fairly difficult, (4) lack of skills and understanding of teachers in implementing the learning process with the approach of the scientific with the acquisition of a percentage of 40% and the difficulties that arise from the students themselves, such as: (1) lack of awareness of students to learn and willing to follow the learning process, (2) the fear that a dominant appears, (3) students experience language impairments, (4) students impaired recall, (5) students impaired reasoning.

Ari Kurniawan

Journal of Educational Innovation and Public Health 2023 Pusat Riset dan Inovasi Nasional

It begins with the restlessness of the residents of Sardonoharjo, Ngaglik, Sleman, Yogyakarta over the pollution of waste produced by every household there. There are various types of household waste, from organic waste to non-organic waste. Not all of these types of waste can be recycled. For types of waste that cannot be recycled, it will cause many problems, both health and social. Because of the reasons above, the residents there are moved to pick up household waste in order to keep the environment clean and the country beautiful. The purpose of this research is to find out the relationship between waste management and a sense of love for the motherland. This research method uses qualitative research methods, namely by means of observation and interviews. The reason for using qualitative research methods is because they can better understand every phenomenon that arises so that analyzing each problem becomes more accurate. The results of this study reveal that there is a positive relationship between waste management and a sense of patriotism. This can be seen from the community's awareness of the importance of protecting the environment, they argue that managing waste proves that they have loved the environment and their homeland. Broadly speaking, the conclusion is that the act of managing waste at the Randu Alas TPA is based on the great sense of love for the motherland that the residents around there have. With a great sense of love for the homeland, a sense of protecting the environment will grow.

Anas, Ahmad

JURNAL ILMIAH PENDIDIKAN KEBUDAYAAN DAN AGAMA 2023 CV. ALIM'SPUBLISHING

The importance of the role of contemporary da’wah institutions in Indonesia is a challenge for the government. This research aims to describe the role and problems of contemporary da’wah empowerment institutions in Indonesia. This study uses a qualitative method with a literature review approach which originates primarily from journals and books related to contemporary da’wah institutions in Indonesia. The results of this study found that the formation of da’wah institutions in Indonesia departed from individual awareness to carry out tabligh which developed into a collective awareness to carry out da’wah within a certain system within the da’wah institution. The concept of da’wah is not only synonymous with tabligh but covers all aspects of life and tabligh is only part of Islamic da’wah. An activity can be called da’wah if it includes a system of joint efforts of believers in the context of realizing Islamic teachings in terms of socio-cultural life. The role of da’wah institutions in Indonesia can act as a motivator because basically this approach strategy is basically an effort to raise public awareness so that they can develop the existing resources of the Indonesian people, the environment and the natural surroundings to get better results. This is where the socio-religious potential of preachers and da’wah institutions can carry out their role as Indonesian non-governmental organizations, especially through religious values ​​such as independence, justice, cooperation and so on.

Wafa Adila; Fitra Hadi Khaz; Erika Yusmaini; Keke Ananta

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Environmental issues in Bumi Ayu Subdistrict are characterized by a low level of public awareness and understanding of the impacts of environmentally unfriendly behaviors, including the use of single-use plastics, water pollution, and waste burning. This condition presents a significant challenge to the implementation of sustainable development at the community level. This community service activity aims to enhance community participation in environmental conservation and to strengthen social awareness of sustainable development. The methods employed include interactive presentations and the development of informational media as accessible and effective educational tools. The results indicate an improvement in community understanding of the relationship between daily behaviors and environmental degradation, accompanied by the emergence of collective awareness and active participation in environmental conservation initiatives such as waste management and greening programs. Overall, this activity contributes to encouraging behavioral change toward environmentally responsible practices within the framework of sustainable social development.

Fitra Hadi Khaz; Refdi Refdi; Muhammad Arya Wijaya; Novier Jorgi

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Household environmental problems such as poor waste management, the practice of burning waste, and limited use of home yards remain major challenges in creating clean and healthy residential areas. Dasawisma, as the smallest unit within the PKK structure, holds a strategic role in fostering environmental awareness and pro-environmental behavior at the family level. This Community Service Program (PkM) aims to build an environmentally caring community through strengthening the role of Dasawisma, improving members' knowledge, and encouraging new habits in household environmental management. The method used a participatory approach consisting of problem identification, interactive counseling sessions, hands-on practice in waste management and yard utilization, and field mentoring. The results indicate an increase in members' understanding of environmental issues, behavioral changes in sorting organic and inorganic waste, simple composting practices, and the cultivation of plants in home yards. In addition, collective awareness and the emergence of local leaders helped sustain the environmental movement within the community. This program demonstrates that strengthening Dasawisma is an effective family-based empowerment strategy to support social transformation toward a cleaner, healthier, and more sustainable environment.

Dila Erlianti; Lilis Wahyuni; Yesi Mala Sari; Reza Syahputra Alfandi

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Stunting remains a chronic nutritional issue affecting human resource quality in Indonesia, particularly children under five years old. High prevalence of stunting impacts long-term cognitive development, physical growth, and productivity of the young generation (Ministry of Health, 2023). This community service aims to optimize the role of public administration in disseminating policies and programs to reduce stunting through education, training, and direct community assistance. Activities were carried out through coordination with government officials, community health cadres, and local leaders, using local communication media to raise awareness about nutrition. The results indicate an increase in community knowledge on stunting, balanced nutrition practices, and active involvement of both officials and residents in stunting reduction programs. Optimizing public administration through capacity building, cross-sector coordination, and information technology utilization supports program targets. This service recommends strategies for sustainable, participatory, and data-driven program implementation. Enhancing community concern for orphans is an essential aspect of inclusive and sustainable social development. This community service activity aims to implement strategies of empathetic communication and social management to improve the quality of social interactions and community attention toward orphans. The method applied was a participatory and qualitative descriptive approach, involving both the community and orphans in all stages of the activity, from planning, implementation, to evaluation. The results indicate a significant improvement in social interaction quality between the community and orphans. The children exhibited positive emotional responses, such as comfort, acceptance, and appreciation, while the community demonstrated increased participation, collective responsibility, and structured social management skills. The integration of empathetic communication and social management produced dual impacts: enhanced emotional well-being of orphans and strengthened social empathy within the community. These findings suggest that this strategy can serve as a sustainable model for social care activities and can be replicated in other communities. Therefore, the application of empathetic communication and social management has the potential to support inclusive social development, foster community solidarity, and improve the welfare of vulnerable groups sustainably.

Dila Erlianti; Irawati Irawati; Nurhaliza Nurhaliza; Tri Utami

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

This Community Service Program (PKM) was conducted as an effort to strengthen organizational capacity in improving the performance of Dasawisma in Bukit Timah Subdistrict, Dumai City, particularly in management and organizational practices. The main problems faced by the community partners included suboptimal organizational functions, limited understanding of organizational management, administration, and simple financial recording, which affected participation and program sustainability. This program aimed to enhance the knowledge, skills, and awareness of Dasawisma members regarding effective organizational management and administrative practices. The methods applied were participatory counseling and assistance through lectures, interactive discussions, and practical exercises on organizational management and basic bookkeeping. The results indicated an improvement in members’ understanding of organizational roles and functions, increased motivation and active participation, and the emergence of collective awareness about the importance of administration and collaboration. Furthermore, the program encouraged more structured and organized behavior, serving as an initial step toward strengthening Dasawisma’s institutional capacity.

Kamaliah Kamaliah; Fatwiany Fatwiany; Elvi Sepriani

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

The family planning program is an effort to increase public awareness and participation through maturation of marriage age, birth control, fostering family resilience, and improving family welfare in order to realize a small, happy and prosperous family. IUD (Intra Uterine Device) is a plastic contraceptive that has a shape like the letter "T" and is installed in the uterus to prevent pregnancy Implant is a hormonal contraceptive method that is effective, not permanent and can prevent pregnancy between three and five years. This contraceptive is in the form of an empty silastic (silicone rubber) capsule filled with hormones and the ends of the capsule are sealed with silastic adhesive. Contraceptives are important for improving the quality of life of women and their families. They not only prevent unwanted pregnancies, but also reduce the number of abortions. And contraceptive use can help manage family income by spacing pregnancies and paving the way for women to work. Contraceptives have also been shown to lower maternal and infant mortality rates by spacing births and determining the number of children to be born. The use of long-acting contraceptives such as IUDs, implants, vasectomies, and tubectomies should be more widely promoted. The use of long-term contraceptives is the main need to reduce the rate of population increase.

Dila Erlianti; Lilis Wahyuni; Wagimin Wagimin; Sobirin Sobirin

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

This Community Service Program (PkM) was motivated by the low quality of administrative order in the bookkeeping and document management system of Dasawisma Anggur Merah 3 RT 08, Bukit Timah Village, characterized by unsystematic data recording, weak documentation practices, and limited understanding of accountable and organized administration. The objective of this program was to strengthen the capacity of Dasawisma in implementing orderly administration through the development of structured, transparent, and sustainable bookkeeping and documentation systems. The method applied was a participatory community organizing approach, implemented through socialization, technical assistance, simple bookkeeping training, hands-on documentation practices, and participatory evaluation. The results indicate a significant improvement in the understanding of Dasawisma members regarding the importance of administrative order, behavioral changes in record-keeping and document management, the establishment of a more structured bookkeeping system, and the emergence of collective awareness of administration as a foundation for program planning and decision-making. In addition, local leaders (local leaders) emerged as driving forces in strengthening administrative management and institutional capacity. This program contributes to the creation of more professional, accountable, and sustainable governance of Dasawisma organizations in community-based empowerment initiatives.

Nurmala Sari; Ernita Puspa Dewi; Hannisa Fitri Effendi; Ramadhan Fathur Rahman Syah; Ziada Filosofia

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

The low quality of Dasawisma administrative management remains a major challenge in supporting the effectiveness of the Family Empowerment and Welfare (PKK) programs at the community level. This problem is characterized by poorly organized family data records, weak documentation of activities, and limited understanding among administrators regarding the strategic role of administration as a basis for planning and decision-making. This Community Service Program (PKM) aims to improve the quality of Dasawisma administration through collaboration between higher education institutions and Dasawisma groups as an effort to strengthen community organizational governance. The method employed is a participatory community organizing approach, encompassing stages of joint planning, technical administrative assistance, training, and reflective evaluation. The results indicate an improvement in administrators' understanding and skills in managing administrative tasks, the establishment of more systematic data and activity recording systems, and increased participation and organizational ownership among Dasawisma members. Furthermore, the program encouraged the emergence of local leadership and collective awareness of the importance of as an instrument for institutional strengthening. Overall, collaboration with higher education institutions proved effective in promoting sustainable improvements in Dasawisma administrative governance.

Fara Shaliza; Nurul Hasana; Sinta Fransiska

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Farmer group institutions play a strategic role in supporting agricultural development; however, many farmer groups still face limitations in data management and institutional administration. These limitations affect planning, decision-making, and access to agricultural development programs. This Community Service Program (PKM) aims to enhance farmers’ understanding and skills in data management and institutional administration through extension activities at the Agricultural Extension Center (BPP) of Bukit Kapur Subdistrict, Dumai City. The methods applied include lectures, interactive discussions, and hands-on practice in preparing and managing farmer group administrative records. The results indicate an improvement in participants’ knowledge and skills related to group administration, increased awareness of the importance of orderly administrative management, and a collective commitment to implementing sustainable record-keeping practices. Furthermore, the program encouraged the emergence of local leadership and strengthened farmer group institutions as social capital toward farmer independence and welfare.

Sinta Fransiska; Fara Shaliza; Nurul Hasana

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

This Community Service Program (PKM) was motivated by the limited understanding and skills of farmer groups in managing administrative systems, which are essential prerequisites for developing agribusiness partnerships. Farmer groups under the supervision of the Agricultural Extension Center (BPP) of Dumai Timur District, Dumai City, have not yet implemented well-organized data recording and administrative management, resulting in low institutional readiness to establish agribusiness partnerships. This program aimed to apply administrative management practices to strengthen farmer group institutions and support the development of agribusiness partnerships. The methods used included extension activities through lectures, interactive discussions, and hands-on practice in preparing and managing farmer group administrative records. The results indicate an improvement in farmers’ understanding of the importance of administrative management in agribusiness partnerships, enhanced skills in organizing and maintaining administrative records, and the emergence of collective awareness of institutional governance. Furthermore, the program contributed to behavioral changes within farmer organizations, increased leadership roles among group administrators, and initiatives to develop more structured and sustainable agribusiness partnerships.

Dede Mirza; Lili Suryani; Seroja Indah Lestari; Sutrisno Sutrisno

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Community participation in social service activities is a crucial indicator of community-based social development. However, the level of participation is often influenced by various structural and cultural factors, including the role of community organizations as key mobilizers of collective action. This activity aims to identify factors affecting community participation in social service activities in Bintan Sub-district, analyze the role of community organizations in facilitating and organizing these activities, and assess their impact on strengthening synergy and collaboration among residents. The method employed included a socialization session on the importance of community organizations in community empowerment, followed by social service activities in the form of collective environmental clean-up and greening programs through tree planting around public facilities. The findings indicate that increased collective awareness, local leadership, and organizational support significantly enhance community participation. Furthermore, social service activities contribute to strengthening social cohesion, fostering a sense of togetherness, and promoting stronger synergy and collaboration among community members in Bintan Sub-district.

Erinaldi Erinaldi; Fitra Hadi Khaz; Erinaldi Erinaldi; Keke Ananta

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2022 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

This Community Service Program (PkM) was motivated by the suboptimal organizational governance and tourism service management at Bahtera Beach. The main issues included limited managerial capacity among local tourism managers, the absence of clear service standards, and weak coordination among local tourism stakeholders. This program aimed to strengthen institutional capacity, improve the quality of visitor services, and promote more participatory and sustainable destination governance. The program applied a participatory approach consisting of problem identification, joint planning, training on tourism service management, development of basic service standards, and field mentoring. The beneficiaries were local tourism management groups and community members directly involved in tourism services at Bahtera Beach. The results indicate improved understanding among managers regarding structured organizational governance and service management. Clearer task distribution, the implementation of basic service standards for visitors, and increased awareness of cleanliness and visitor comfort were observed as tangible improvements. In addition, the emergence of local leaders who actively coordinate service activities and support program sustainability became an important outcome. Overall, this program contributed to strengthening institutional capacity and enhancing the quality of the tourism experience at Bahtera Beach.