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Farra Debriana Verisca; A.S.F.Q.R Mubarok; B. Kusuma; A.W. Perdana

Skipjack tuna (Katsuwonus pelamis) is a pelagic species that migrates long distances and inhabits all tropical and subtropical waters in the world's oceans. Proper and efficient processing is required in order to maintain the quality of the fish and obtain maximum final product results. One form of processing skipjack tuna is canned tuna. The aim of this research is to analyze the quality control of the canned skipjack tuna packaging process. The method used is data analysis using the seven tools method, data is processed using flowchart, check sheets, fishbone diagrams, scatter diagrams, Pareto diagrams, control charts and managerial implications. The results of this research were that within 11 days of canned tuna production, 3 types of product defects were found. Defects consisted of 54.63% dented cans, 25.00% lid scratches, and 20.37% can body scratches. These defects are caused by various factors such as humans, machines, methods and materials. The results obtained during 11 days of observing the production process, on the control chart there were no points that passed the Upper Control Limit (UCL) or Lower Control Limit (LCL), showed that the canned tuna production process is within control limits.

Muhammad Hafiz; Suratni Ginting; Yusnidah Yusnidah

Jurnal Transformasi Bisnis Digital 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The purpose and objective of writing this paper is to understand the process of handling ship to ship (STS) dry bulk cargo of coal on MV. Ammar by PT. Peayaran Bahtera Adhiguna Padang Branch and the methods applied are the method (Library Research) and the fied method (Fied Study) by accuratey describing the Ship to Ship (STS) handling process for dry bulk coal cargo on the MV.Ammar which is carried out by PT. Peayaran Bahtera Adhiguna Padang Branch, where first make a Ship to Ship permit letter to the Harbor Master, permission to lift excavator heavy equipment to the Peindo pier and make a work order for the loading and unloading labor cooperative and if everything has been completed with permits for the inaportnet system and the fhinnisi system then Ship to Ship activities can begin. This paper also explains the obstacles faced, namey deays in submitting documents reated to the Ship To Ship (STS) process..    

Fazira, Rara; Yudistira, Dimas; Sofinah Harahap, Lailan

Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Indonesia di kawasan Cincin Api Pasifik, yang dikenal memiliki aktivitas seismik yang sangat tinggi dengan ribuan gempa bumi yang terjadi setiap tahunnya. Penelitian ini bertujuan untuk menganalisis kinerja Recurrent Neural Network (RNN) dan Long Short-Term Memory (LSTM) dalam memprediksi magnitudo gempa bumi menggunakan data historis yang diambil dari Kaggle. Data tersebut mencakup rentang waktu dari November 2008 hingga September 2022, yang telah melalui proses normalisasi serta perpecahan menjadi data pelatihan dan pengujian. Model evaluasi kinerja dilakukan dengan menggunakan metrik Mean Absolute Error (MAE) dan Root Mean Square Error (RMSE). Pada uji coba pertama, LSTM menunjukkan performa terbaik dengan nilai MAE 0.6226 dan RMSE 0.7731 pada data pengujian, lebih baik dibandingkan RNN yang mencatatkan MAE 0.6271 dan RMSE 0.7831. Sebaliknya, pada uji coba kedua, RNN unggul dengan nilai MAE 0.5583 dan RMSE 0.7008, sementara LSTM memiliki MAE 0.5822 dan RMSE 0.7132. Hasil ini menunjukkan bahwa LSTM lebih cocok untuk menangani pola data temporal yang kompleks, sedangkan RNN lebih andal pada dataset dengan pola yang lebih sederhana. Penelitian ini diharapkan dapat menjadi pijakan dalam pengembangan sistem prediktif untuk mitigasi risiko bencana gempa bumi di Indonesia.

Anggi Nur Wijayanti; Erni Yohani Mahtuti; Muhammad Basyarudin

Jurnal Ilmu Kesehatan 2024 Lembaga Pengembangan Kinerja Dosen

Xylol is a dangerous and toxic substance. The use of Xylol in the Anatomical Pathology laboratory is considered common for the stage of “cleansing” both for the process of tissue entry and sanation. Xylol is used in Anatomical Pathology laboratories because it is soluble with dehydrating agents and can disintegrate paraffin as a drying agent. Xylol is part of Gandapura oil hydrocarbons. Research aimed at finding alternative substitutes for xilol was conducted using Gandapura oil using experimental methods. Samples using Mouse Pins (Xenopsylla cheopis) can show thinning of the skin layer with connective tissue due to the use of “cleansing” agents.with Xylol 15 and 30 minutes Coconut oil 15 and 30 minutes. The parameters used are a description of the color quality of the preparation, the clarity of the preparation and the thoroughness of the preparation. The results of the study showed A1 preparations with a result of 3 bright,3 moderately bright, 2 clear, 4 MImoderately clear and 6 hours. A2 preparation with results of 2 bright, 4 moderately bright 3 clear, 3 moderately clear, and 6 minutes. Preparation B1 with a result of 4 bright 2 well-lit, 5 rows 1 fairly clear and 6 hours. B2 preparation with a result of 1 bright, 5 moderately bright, 2 clear 4 fairly clear 5 grains and 1 out of order. The use of coconut oil decrypted gives a good quality to the preparation compared to using Xylol, but it cannot be used for a long time.

Ashfiya Nur Atqiya; Ahmad Muhamad Mustain Nasoha; Alifia Syifaurrohmah; Amanah Cantik Lintang Cahyani; Surya Gilang Ramadhan

Parlementer : Jurnal Studi Hukum dan Administrasi Publik 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Citizenship plays a crucial role in the legal system and judicial process of any country, including Indonesia. This abstract examines the impact of citizenship status on legal processes in Indonesia, detailing how citizenship affects various aspects of law enforcement, particularly in the context of criminal offenses. In Indonesia, the legal system categorizes individuals as Indonesian citizens (WNI) or foreigners, with each category receiving different legal treatment in criminal cases. In criminal law contexts, the difference in citizenship status can influence several factors, including jurisdiction, legal treatment, and specific rights afforded to both offenders and victims. For Indonesian citizens, legal proceedings are generally conducted under national law, referring to the Indonesian Criminal Code (KUHP) and other relevant statutes. Conversely, foreign nationals involved in criminal acts in Indonesia are subject to special regulations that govern how these cases are handled, including international cooperation and extradition. This study reviews pertinent regulations and judicial practices in Indonesia and explores how citizenship status affects the legal rights of offenders and victims, as well as the procedural aspects of the legal system. The research method used is a qualitative approach, involving case studies and normative analysis. Case studies will include analysis of various criminal cases involving individuals with different citizenship statuses, both Indonesian citizens and non-citizens. Data will be collected through literature reviews, interviews with legal practitioners, and analysis of legal documents and court decisions. The research also addresses the challenges faced in implementing laws related to citizenship status, including issues of human rights, legal protection, and justice. The findings suggest that while Indonesian law provides different treatments based on citizenship, there is an urgent need for harmonization and reform to ensure that legal processes are fair and transparent for all individuals, regardless of their citizenship status. This insight offers guidance on how the Indonesian legal system can be improved to ensure consistent legal protection and justice for all individuals involved in criminal cases.

Ghina Dhaniyah Salsabil; Winda Sari; Ikmawati Ikmawati; Kurniawan Kurniawan

Populer: Jurnal Penelitian Mahasiswa 2024 Universitas Maritim AMNI Semarang

Science plays a crucial role in human life as it helps us understand the universe through observation, experimentation, and analysis. In education, science not only teaches scientific concepts but also fosters scientific attitudes and critical thinking skills in students. To make science education more meaningful, interactive, and relevant, a deep understanding of the Nature of Science (NOS) is essential. This study aims to explore the understanding, benefits, and application of scientific concepts in the teaching and learning process to shape students' scientific attitudes. Using a literature review method, this research gathers information from various relevant academic sources. The findings indicate that science encompasses elements of philosophy, sociology, history, and psychology that support scientific understanding. By understanding NOS, students will view science as a process of knowledge discovery, rather than merely a collection of facts. The application of science in education also impacts students' ability to apply knowledge in practical contexts, enhance their analytical skills, and adapt to societal changes.

Nadia Aswana; Nurly Aulia Rahman; Khasanah Khairiyyah; Pani Akhiruddin Siregar

Jurnal Publikasi Ekonomi dan Akuntansi 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study discusses the implementation of Sharia values in the production process of the small-medium enterprise (SME) "Tempe Kupas Kulit Mbah Anik," a business established in 1978 on Jln. Mangaan 1 gg. Ali, owned by Siti Nurhayani with four employees. Sharia principles in business practices, such as honesty, cleanliness, and fairness, serve as essential foundations for managing a food-related business. This research aims to examine the application of Sharia values at every stage of production, from raw material selection and processing to product distribution. The study uses a qualitative approach, collecting data through interviews and direct observation. The findings reveal that Sharia values are consistently applied in the SME's production processes, particularly in the selection of halal, high-quality raw materials, maintaining cleanliness in production, and treating employees fairly. The implications of this study suggest that implementing Sharia principles in SMEs has the potential to enhance consumer trust and foster sustainable and ethical business development. This study is expected to inspire other SMEs to incorporate Sharia principles in their operational practices.

Sri Suryani Mimah; Oktaviani Adhi Suciptaningsih

Intellektika : Jurnal Ilmiah Mahasiswa 2024 STIKes Ibnu Sina Ajibarang

Education is a process where individuals acquire knowledge and skills as provisions to be able to participate in the welfare of society. There are many things you can do to get a decent education, one of which is going to study in a new country (region). A person who is studying at university or college level is called a student. Students who are studying at a university and decide to leave their home and place of origin are called 'Overseas Students'. In their first year of study, overseas students will experience homesickness or an excessive feeling of longing for home. This homesickness phenomenon also occurs in new overseas students at the State University of Malang. From the results of research conducted by researchers, the percentage of homesickness experienced by Malang State University students reached 58%. This research was carried out using a quantitative survey method in the form of filling out questionnaires at several faculties at the State University of Malang. The data obtained was that 42 students experienced homesickness, 20 students often experienced homesickness, and 11 students rarely experienced homesickness. With the percentage figures obtained, of course homesickness is something that must be paid attention to, even though in quotes homesickness is not a mental illness, the consequences of homesickness itself can disrupt mental health. Of course, there are many ways you can reduce homesickness, such as doing useful activities. Homesickness cannot be cured completely, because basically longing is something that remains in the human conscience. However, homesickness can be overcome by finding a comfortable environment.

Wiwin Rahma Yanti; Siti Jamila; Ahmad Sabri; Rully Hidayatullah

Jurnal Ilmu Sosial, Bahasa dan Pendidikan 2024 Pusat Riset dan Inovasi Nasional

Administration of funds and equipment is carried out in an effort to improve teaching standards in classrooms. This journal was written using a qualitative approach involving library research, including searching for and evaluating journals or reading materials that are relevant to the journal being discussed. When supervising learning, equipment and financial management must be taken into account. Apart from that, fostering better relations between the educational environment and To realize supervision in the education sector that is based on improving the quality of teaching in schools, community supervision must also be improved. There must be an educational supervision model or plan to expand the research field. In this case, the administration of funds and equipment is carried out as an effort to improve the quality of teaching in schools.

Theodorus Ikhtiar Hulu

Router : Jurnal Teknik Informatika dan Terapan 2024 Asosiasi Profesi Telekomunikasi dan Informatika Indonesia

Human resources are a company's most dominant asset, because they can play an important role in the company's business development. An outsourcing company is a legal entity and is obliged to comply with business licenses issued by the Central Government. The eligibility process for new employees is supported based on the level of ability and competency determined by the company. The existence of difficulties for companies in determining the eligibility of new employees which makes the reason for the ineffectiveness of the processes carried out by the company at this time, is used as a goal for the authors for the purposes of a study. By using the classification method in a data mining with the C4.5 algorithm (Decision Tree) and a RapidMiner application as a tool in the analysis process carried out to find a factor supporting the process of a new employee eligibility. With the data of 960 applicants used as a sample, this data was taken from 2021-2022. From the data divided into several attributes used, the highest Gain value obtained from these attributes through the results of Test 2 of 0.417152421 which will be used as the root in the process of determining employee eligibility and has the highest accuracy value of 98.44%.

Shan Putra Elliotman Sarumaha; Agus Budiyantara

Router : Jurnal Teknik Informatika dan Terapan 2024 Asosiasi Profesi Telekomunikasi dan Informatika Indonesia

This study aims to analyze the level of satisfaction with the use of the tax e-Faktur application in the tax reporting process at PT Anugerah Texindotama. The e-Faktur application is a technological innovation that facilitates electronic tax reporting, which is expected to increase compliance and efficiency in the tax administration process. This research method includes observation, interviews, and distributing questionnaires to 43 respondents who are directly related to the use of the application. Based on the results of the study, it was found that the use of the e- Faktur application has had a positive influence on user satisfaction, with an average satisfaction level of 80.83%, which is categorized as good. Several advantages of the application, such as minimizing the risk of errors and ease of access, also increase user acceptance. However, there are technical constraints that need to be improved to support system optimization. Recommendations for improvement focus on enhancing features and technical training for employees to strengthen the implementation of the e-Faktur application in corporate tax reporting.

Hildah Meliyana; M. Mahfid Ahnan; Nuris Pratama Putra; Dina Kamalia; Alan Su’ud Ma’adi

ARDHI : Jurnal Pengabdian Dalam Negri 2024 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Halal certification assistance activities in Lomaer Village, Blega District, Bangkalan Regency aim to assist Micro, Small and Medium Enterprises (MSMEs) in obtaining halal certification for their products. Many MSMEs in the Bangkalan area, but do not yet fully have halal certification. The existence of a halal product guarantee issued by the MUI (Indonesian Ulema Council) will provide protection for the general public to realize that every product that is designated as halal is considered safe for consumption in accordance with Sharia principles in Islam. This activity uses methods ranging from observation by collecting data on MSME actors, holding halal certification socialization activities, as well as assisting with halal certification and making NIB for the mechanism for submitting halal labels until registered. There were 8 MSMEs who attended the socialization activity, but because the quota was limited, only two MSMEs were selected, namely "Al-Azfar" and "Tang Kerupuk", to facilitate the registration process and obtain halal certificates.

Nurma Fitri Handayani; Sri Endang Maruti; Suprihatin Suprihatin

Populer: Jurnal Penelitian Mahasiswa 2024 Universitas Maritim AMNI Semarang

This study aims to determine the improvement of the quality of the process and results of learning the material me and my needs of class IV SDN Munggut 01 through the use of Microsoft Sway learning media. This study was conducted because of the low interest in learning and the learning outcomes of students who did not reach the maximum in the subject of science for class IV material me and my needs. The cause of the low interest in learning and learning outcomes is because the teacher does not use more effective learning media. This study is a Classroom Action Research (CAR) consisting of two cycles. The findings of the study indicate that the use of Microsoft Sway website-based media can improve the process and learning outcomes of class IV students of SDN Munggut 01. This increase can be seen from the learning outcomes in cycle I to cycle II, as well as the increase in the value of learning completeness classically, where in cycle I it only reached 33.33% while in cycle II it increased to 86.66%. Microsoft Sway media in class IV SDN Munggut 01 can improve students' ability to understand the material and improve learning outcomes.

Fitrina Martajasa; Susilawati Susilawati; Deni Irawan

Jurnal Riset Rumpun Ilmu Pendidikan 2024 Lembaga Pengembangan Kinerja Dosen

This research is motivated by the phenomenon of the lag of the Private Islamic Senior High School (MAS) YASTI Singkawang, the second oldest madrasah in the city which has been established since 1991, compared to newer schools that are more popular with the community. The main challenge faced is the small number of students. This condition questions the central role of madrasah principal leadership in improving the quality of education, especially in process standards, to respond to competition. The focus of this research is to examine: (1) the implementation of madrasah principal leadership, (2) supporting and inhibiting factors. This study employed a qualitative method with a field research approach. Data were collected through non-participant observation, in-depth interviews, and documentation studies. Informants in this study included the madrasah principal, teachers, administrative staff, and students. The collected data were analyzed interactively through data reduction, data presentation, and conclusion drawing to ensure the validity of the findings. The results of the study indicate that: (1) The madrasah principal's leadership is implemented collaboratively and participatively, involving all stakeholders in strategic planning and decision-making. (2) Key supporting factors include a conducive madrasah environment and diversified funding sources (BOS and madrasah cooperatives). Meanwhile, inhibiting factors include financial constraints, annual flooding, and a lack of community support and interest. Mitigation strategies were addressed through collaboration with government agencies, universities, and parents/guardians, as well as through simplifying lesson plans to enhance teacher creativity

Ayu Merry Permatasari, I Gusti; Umi Kartika Dewi, Ni Made; Karma Maha Wirajaya, Made

Jurnal Kesehatan Medika Udayana 2024 Sekolah Tinggi Ilmu Kesehatan Kesdam IX/Udayana

Background: The process of managing medical records at Dharma Yadnya General Hospital is not in accordance with the work procedures and organization of health service facilities. This can be seen from incomplete medical records, doctor writing is not specific in diagnosis and human error which results in errors in taking medical records. Purpose: This study aim to evaluate the process of managing patient medical records at Dharma Yadnya General Hospital. Method: This research is descriptive qualitative using in-depth interviews. The sampling technique used purposive sampling method with a sample of 6 people. Results: Based on the analysis results, 5 themes were discussed, namely assembling, filling, coding, indexing, filling and retention activities. Overall, the management of patient medical records at Dharma Yadnya Hospital has not been able to run optimally, namely the filling of incomplete medical record documents, namely patient identity, diagnosis, medical resume, signature of the doctor in charge of the service and there are still errors in placing medical records (missfiles) so that the management of medical records takes a long time so that the assembling, coding, indexing, filling and retention processes are hampered. Conclusion: The management system of patient medical records at RSU Dharma Yadnya starting from assembling, coding, indexing, filling and retention have not been run optimally.

Betty Hariyani

Journal of Civil Engineering and Technology Sciences 2024 Faculty Of Engineering University 17 August 1945 Semarang

Safety Leadership merupakan proses interaksi antara pemimpin dan pekerja untuk mencapai tujuan  keselamatan  yang  sangat penting dalam keberlangsungan proyek. Safety  Leadership Penerapan Keselamatan, Kesehatan Kerja Dan Lingkungan Dalam Proyek Konstruksi (Studi Kasus  Pembangunan  Gedung  Teater  Kabupaten  Karanganyar),  penelitian  untuk  mencari pengaruh safety leadership PT. Bettindo Bintang Perkasa terhadap perilaku keselamatan pekerja, mengetahui kepatuhan dan kedisiplinan pekerja dalam memakai Alat Pelindung Diri, khususnya pekerja pada ketinggian. Metodologi penelitian membahas rancangan, variabel penelitian & definisi operasional, serta teknik pengumpulan & analisis data. Langkah penelitian dengan menggunakan cross sectional, data diperoleh dari lembar checklist observasi dan wawancara. Hasil  dan  Analisa  penelitian  menyajikan kajian evaluasi penerapan prosedur kerja Kesehatan dan  Keselamatan  Kerja,  evaluasi  kesesuaian  teknik  aman  bekerja  di  ketinggian,  penerapan penggunaan alat pelindung diri &  perangkat  penahan jatuh  serta tenaga  kerja  bekerja  pada ketinggian.

Purnama, Rizky; Mu’izzadin Wa’adulloh; Abdul Hamid; Sutrisno

Jurnal Universal Technic (UNITECH) 2024 Fakultas Teknik Universitas Maritim AMNI Semarang

ABSTRAK Indonesia sebagai negara kepulauan sangat bergantung pada transportasi kapal laut untuk menghubungkan antar pulau. Pada proses perencanaan konstruksi kapal, pemilihan material lambung yang terbaik sangat penting untuk menghadapi masalah korosi. Paduan aluminium dikenal memiliki ketahanan korosi yang baik, sehingga sering dipilih untuk aplikasi di lingkungan korosif, seperti laut. Paduan seri 5xxx, khususnya Aluminium 5083 dan 5052, umum digunakan dalam industri pembuatan kapal karena karakteristik mekanis dan ketahanan korosinya. Lingkungan laut yang agresif dapat mempercepat laju korosi, mengancam integritas struktural lambung kapal. Berdasarkan hal tersebut, diperlukan pemahaman komparatif tentang perilaku kedua paduan ini dalam kondisi korosif seperti air laut. Penelitian ini bertujuan untuk membandingkan laju korosi aluminium 5083 dan 5052 dalam media air laut, dengan fokus pada faktor-faktor yang mempengaruhi korosi serta implikasinya terhadap pemilihan material lambung kapal dengan metode kehilangan berat (Weight Loss) sesuai dengan ketentuan dari ASTM G31-72. Penelitian ini menggunakan desain eksperimen dengan pengujian perendaman kedua jenis aluminium dalam air laut selama beberapa periode waktu (168 hingga 720 jam). Penelitian ini membandingkan laju korosi aluminium 5083 dan 5052 dalam media air laut selama periode waktu tertentu. Hasilnya menunjukkan bahwa aluminium 5083 memiliki laju korosi yang lebih rendah dibandingkan aluminium 5052 pada semua durasi perendaman. Analisis struktur mikro juga menunjukkan distribusi partikel magnesium yang lebih merata pada aluminium 5083, yang memberikan ketahanan korosi yang lebih baik. Penelitian ini menunjukkan aluminium 5083 memiliki ketahanan korosi yang lebih baik dibandingkan aluminium 5052 dalam media air laut, dengan laju korosi yang lebih rendah dan distribusi partikel magnesium yang lebih merata.

WIDYANANTO, ARIF FERSIAN

Jurnal Universal Technic (UNITECH) 2024 Fakultas Teknik Universitas Maritim AMNI Semarang

Penelitian ini bermula dari ketidakterhubungnya komunikasi antara operator forklift dengan material hangar. Perawatan pesawat berlangsung secara estafet, ketika teknisi hangar selesai melepas sebuah komponen dari pesawat proses selanjutnya mengantarkan komponen tersebut menuju unit spesialisasi oleh operator forklift. Namun sering dijumpai forklift sedang tidak berada di hangar dan tentu saja tidak diketahui posisinya. Hal ini membuat sekuensial proses produksi menjadi terhambat yang mana akan mempengaruhi proses lebih lanjut. Maka dari itu alat dan software ini dibuat sebagai media komunikasi, orang material hangar bisa memanggil forklift kembali ke hangar, bisa koordinasi pemberian pekerjaan, bisa pelacakan lokasi terkini yang semuanya dilakukan dalam sebuah software. Dengan adanya alat dan software ini akan membantu memperlancar produksi hangar. Komponen yang digunakan yaitu Arduino Mega 2560 WiFi Built-in, modul GPS Neo 7M dan server.

Sakinah, Nur; Tri Bata Biru Saputri; Muh Fachruddin

Jurnal Inovasi dan Pengabdian Kaa Mieera (JIPKAM) 2024 Politeknik Negeri Fakfak

Indonesia, dengan lebih dari 17.500 pulau dan luas wilayah mencapai 1.905 juta km², menghadapi tantangan logistik yang kompleks, terutama di daerah terpencil seperti Kota Fakfak, Papua Barat. Disparitas ekonomi dan tingginya biaya distribusi menjadi kendala utama dalam akses barang konsumen dari platform e-commerce. Munculnya layanan jasa titip (Jastip) memberikan alternatif pengiriman yang lebih terjangkau, tetapi manajemen dan pengelolaan barang masih dilakukan secara manual, menyebabkan masalah seperti pencatatan yang tidak efisien dan kesalahan pengiriman. Untuk mengatasi permasalahan ini, penelitian ini mengusulkan pengembangan aplikasi layanan Jastip berbasis web, yang bertujuan meningkatkan efektivitas manajemen barang, meminimalkan kesalahan, dan memberikan transparansi dalam proses pengiriman. Dengan sistem yang terintegrasi, pemilik jasa titip dapat melacak dan mengelola barang secara lebih efisien, serta memberikan kemampuan kepada konsumen untuk memantau status pengiriman mereka. Harapan dari inovasi ini adalah untuk meningkatkan kualitas layanan, memperkuat kepercayaan konsumen, dan mendukung aksesibilitas di daerah terpencil, menjadikan teknologi sebagai jembatan untuk mengatasi kesenjangan layanan logistic khususnya di kabupaten Fakfak Provinsi Papua Barat

Putra, Dede Wira Trise; Putri, Dewi Eka

Jurnal Kendali Teknik dan Sains 2024 International Forum of Researchers and Lecturers

Business processes in an institution are an important measure of customer satisfaction. Universities as institutions that have laboratory work units, must have service standards to ensure they are optimal. Services that are still conventional provide problems in terms of time and accuracy. One of the first steps in building a system is designing a business process that will be a reference in building the system. And there are service times that can be used as a reference in the services provided. Based on the research that has been carried out, it was found that the recommended business process model design can speed up service both in terms of time and steps.