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PT Angkasa Pura I is the manager of several airports, including Juanda Surabaya International Airport. One business that supports airport operations in the field of service providers is PT Gapura Agkasa. Signage is required as a smooth transition between the airport and the city because of the size of Juanda International Airport. All airport users can improve traffic or activity in the area by being well-versed in the signage. The purpose of the study is to evaluate the comprehension level of the Gapura Space employees working at Juanda Surabaya International Airport's Domestic Terminal. In this study, the researchers used quantitative descriptive research methods. The researchers use documentation and questionnaires as data collection techniques of 20 questions, and data analysis techniques as statistics. The sample in this study is the staff of the PT Gapura Space at Juanda Surabaya International Airport of 82 respondents. The results of this study showed the level of understanding of the Space Gapura staff of the Signage at the Domestic Terminal of Juanda Surabaya International Airport with a percentage of 91.52%. From that it can be stated that the staff of P.T. Gapura Space has a very high level of understanding of Signage at the Domestic Terminal of Juanda Surabaya International Airport.    

In accordance with Law No. 40 of 2004 concerning the National Social Security System and Law No. 24 of 2011 concerning the Social Security Administering Body, the government provides basic guarantees for all Indonesian people, namely health insurance, work accident insurance, death and pension insurance. , and old age allowance. In the current development of information technology which leads to mobile application users, BPJS Health makes JKN-KIS (National Health Insurance-Healthy Indonesia Card) services easier. This application utilizes information technology which can be downloaded via the Mobile JKN application on Google Playstore or Apps Store. The aim of Mobile JKN is that people can enjoy services quickly. This research focuses on the person in charge and outpatient registration officers at the Dadirejo Health Center who provide outpatient registration services to BPJS Health participating patients as well as BPJS Health participating patients who have the Mobile JKN application who carry out outpatient registration at the Dadirejo Health Center. Respondents consisted of Dadirejo Community Health Center employees and outpatients. Data was collected through a direct interview process with respondents using an interview guide, direct observation of the activities of Dadirejo Health Center registration officers and patients as well as documentation studies of related documents. The results of the interviews show that the target has been achieved every month, but the level of effectiveness is still an average of 49% of the total number of visits. The obstacles faced by patients are due to the lack of supporting facilities and infrastructure at community health centers which are still inadequate.    

The Online Regional Investment Information System (SI INVEST OKE) is an innovation in licensing services in Demak Regency that aims to accelerate and simplify the licensing application process. This system replaces the previous offline application, SIMPPT, and provides technology-based services that can be accessed from anywhere. This study uses a descriptive analytical method with a qualitative approach to evaluate the implementation of SI INVEST OKE using Leavitt's Model (1965), which examines the relationship between four main components: tasks, human resources, technology, and organizational structure. Data were collected through in-depth interviews with DINPMPTSP employees and service users, direct observation at the DINPMPTSP office, and analysis of related documents. The findings show that the implementation of SI INVEST OKE has succeeded in reducing service time, increasing public satisfaction, and providing efficiency in licensing management. However, challenges such as limited technological infrastructure in remote areas and human resource skills are still obstacles that need to be overcome. The main recommendations from this study include increasing human resource capacity, expanding technological infrastructure, and developing more supportive regulations.

Optimizing Windows-based operating systems for databases in Cloud and Edge Computing environments is very important to increase data management efficiency and performance. In this study, we discuss ways to optimize Windows in both environments. In the Cloud environment, the main focus is on data management using services such as Google Drive, while in the Edge environment, optimization is carried out using Windows IoT Core and Windows IoT Enterprise. Of these two, we optimize Windows IoT Enterprise more because it is more directed towards Edge computing. Our research results show that by implementing the right optimization and efficient performance results, database performance can be significantly improved, which provides great benefits for individual users and society

Where advances in digital science and technology make various demands for creativity and innovation must always be developed, as is done by teachers and teaching staff at SD Al Irsyad Islamiyyah 02 Purwokerto. The essence of education is the teaching and learning process. The better the teaching and learning process is implemented, the better the quality of education will be. The problem experienced by SD Al Irsyad Islamiyyah 02 Purwokerto is that students often play with gadgets without clear directions for their use and are not monitored properly. In this service activity, the team socializes the use of gadgets among students in response to the development of games which result in dependency for their users. It is hoped that students will have the awareness to reduce their use of gadgets or at least be able to make good use of them through applications and games that have educational value. Flow of program implementation from Preparation Stage, Socialization Stage, Evaluation Stage and Mentoring Stage. The conclusion of this program is an increase in students' understanding of using gadgets wisely from 60% to 90%, with an increase in student participation from 30% to 80%. The follow-up to this activity includes further mentoring sessions and integration of learning with the use of gadgets by teachers.

This study aims to analyze the impact of Inaportnet implementation on the process of issuing the Sailing Approval Letter (SPB) online at the Class III Manado Port Authority and Harbor Master's Office. Inaportnet is an internet-based system designed to facilitate and expedite the shipping administration process, with the goal of improving efficiency and transparency in port services. This research uses a descriptive method with a qualitative approach, involving data collection through interviews with port officials and service users, as well as direct field observations.The results of the study indicate that the implementation of Inaportnet has a significantly positive impact on the SPB issuance process. The use of this system successfully speeds up processing time, reduces excessive bureaucracy, and enhances transparency and accountability in services. However, the study also found some challenges in its implementation, such as technical issues with the system, lack of supporting infrastructure, and the need for further training for involved staff. Therefore, to optimize the benefits of Inaportnet, it is recommended to improve technological infrastructure, provide regular training for staff, and conduct routine monitoring and evaluation of the system's performance.

This study evaluates the policy implementation of the face recognition system at Surabaya Gubeng Station as a digital innovation in public service by PT Kereta Api Indonesia (Persero). Using a qualitative approach and the policy evaluation model by William N. Dunn, the study assesses six key indicators: effectiveness, efficiency, adequacy, responsiveness, accuracy, and equity. The findings indicate that the system is effective in accelerating the boarding process, reducing queues, and improving passenger convenience. Efficiency is achieved through reduced staff workload and automated identity verification. However, several challenges remain, including technical disruptions, data input errors, and low digital literacy among users. Personal data protection is also a concern as most users are not fully aware of how their biometric data is managed. Therefore an adaptive governance strategy is needed, involving infrastructure improvement, staff training, public education, and greater transparency in data policy. With these measures, the face recognition system can serve not only as a tool for technical efficiency but also as a form of inclusive and sustainable public service transformation.

The aviation industry is one of the service sectors. Due to its large number of users, safety is the primary concern in this industry. To ensure this safety, routine maintenance of operating aircraft is crucial, leading to the emergence of the aircraft maintenance industry. Due to the safety factors of the workpiece, installing ladders requires a significant workforce to supervise the workpiece, namely the aircraft itself, to prevent the ladder from hitting the aircraft body, which can result in COPQ (Cost Of Poor Quality). However, the use of many workers for ladder installation is considered inefficient because the maintenance process could be expedited if these workers could be utilized to install ladders on other parts of the aircraft. Therefore, if maintenance can be completed more quickly, the aircraft can return to flight sooner, meeting the airline's flight demands. Addressing this issue, this study aims to facilitate the ladder installation and removal process, thereby reducing the potential for collisions and ensuring the ladder is positioned at the required distance. This is achieved through ultrasonic sensors mounted on the work ladder, connected to a motor via Arduino Uno. The motor will stop when the input from the ultrasonic sensor reaches the predetermined distance. Additionally, if the aircraft tail moves while the ladder is installed, the system will automatically adjust the ladder's position to maintain the necessary distance, thus minimizing losses during aircraft maintenance.    

The utilization of information technology has increased the efficiency and effectiveness of business processes, particularly in the transportation sector. To facilitate users, PT.  Kereta Api Indonesia (Persero) offers ticket booking services through the KAI Access smartphone application. However, this application has received considerable negative feedback regarding its usability, which jeopardizes its effectiveness, efficiency, and user experience. The purpose of this study is to evaluate the usability of the KAI Access application and identify areas needing improvement. The data collection method used is quantitative, following ISO 9241-11 standards, and involves several users to assess the three main aspects of usability: effectiveness, efficiency, and user satisfaction. The study's findings indicate that 40% of users experience difficulties in navigating and completing tasks within the application, highlighting issues with the interface design. The average time required to complete a task is 8 minutes,longer than similar applications, indicating a low level of application efficiency. User satisfaction is reflected by an average score of 3.2 out of 5, indicating a somewhat disrupted level of satisfaction. The analysis of the study results shows that the main issues lie in unclear navigation, incomplete information, unappealing visuals,and poor application performance. To improve the usability of the KAI Access application, it is recommended to make improvements in navigation design, provide clearer and more comprehensive information, refine the visual design, and optimize the application's workflow.

Universities as institutions providing educational services must be able to adapt to this. Currently, there are many universities that use social media, but not many universities can make optimal use of social media. Promotion is something that every company must do. The main thing in promotion is to create a persuasive message that is effective to attract the attention of consumers. The use of social media for prospective new students. This study aims to decipher the influence of social media use on the number of new students. This research is a quantitative descriptive research. The sample was taken from users of 9 digital platforms Youtube, Facebook, Tik Tok, Instagram, Twitter, Sportify, ClubHouse, Pintrest and Linkedin. Based on the results of the research, the use of digital platforms to increase the number of university students is increasing. This paper seeks to outline how the trend of social media use in universities, what social media platforms can be used in universities and how social informatics is the use of digital social media platforms for universities. 

Matahari Integrated Service Center (Posyandu) is one of the health service service units located in East Sumba Regency, Wulla Waijelu District, Paranda Village. The activities that are often carried out every month at the posyandu include weighing toddlers, maternal health services, child health, immunizations and health education. The work system at Posyandu Matahari is currently not running well because there are still several shortcomings, including posyandu cadres experiencing difficulties in the data management process, writing registers or data on posyandu target participants repeatedly due to the lack of data storage because the data is currently in the form of paper documents. So ranges are lost, data packets are often damaged and even data packets are damaged. In recording data there are also other obstacles such as the data being written unclearly making it difficult to read, especially when the officer who wrote the data is not there, therefore this research aims to help posyandu cadres in recording data processing and making reports. So the researchers proposed designing a posyandu data management system that includes cadre data, midwife data, toddler data, toddler mother data, pregnant mother data and immunization data. The method used in designing the posyandu data management information system is the waterfall method to design the modeling of a posyandu data management information system. The waterfall method is the earliest software development life cycle (SDLC) approach used for software.

Satisfaction is the response from customers or service users to what they receive. Based on the Community Satisfaction Index conducted by the Boyolali District Health Office in 2023, a high score of 82.54% was obtained. However, in several studies related to satisfaction, some dimensions still fall below the level of alignment between expectations and reality, particularly regarding service timeliness, providing opportunities for patients to ask questions, and creating a safe environment. Waiting time is the period from when a patient submits a prescription until they receive their medication. This study aims to determine the relationship between waiting time and consumer satisfaction response to services at the pharmacy installations of Sawit and Teras Community Health Centers in Boyolali in 2023. The method used was analytic with a cohort design, data collection employed purposive sampling, and the research was analyzed using a Chi-square test with an obtained P-value of 0.000 (<0.05). The research findings indicated that 95% of service waiting times met the standards, while 5% did not. This study concluded that there was a relationship between waiting time and patient satisfaction response to services at the pharmacy installations of Teras and Sawit Community Health Centers in Boyolali.

The progression of the technology that is growing rapidly so as to give various concessions in every aspect of life .In an age of globalization business competition that is more strict , both in industry of providing goods and services , the success of an enterprise or organization is very dependent on technology information that can be provided a report on for an analysis .The reporting system considered static inflexible in exploring information in a system information to .Dynamic reporting instrument necessary so users can do data analysis to see the available data of various dimensions .The methodology that was used is to build data application the warehouse used the top down .The result of this is the creation of a truly peneliltian base data and it can be applied that can be used to do analysis on key aspects of information transaksional that occurs in units of education at the foundation ummu l quro depok one used as a support ktaking process The decision by the leader

Item-based collaborative filtering is a popular technique in recommendation systems that aims to provide suggestions for films to watch or services to users based on similarities between items. In this approach, the similarity between items is calculated using metrics such as cosine similarity, allowing the prediction of user preferences for items that have never been rated. This research implements Item-based collaborative filtering using datasets from Kaggle. Experimental results show that the resulting model is able to provide recommendations with significant improvements in evaluation metrics such as Mean Absolute Error (MAE) and Root Mean Square Error (RMSE) of 3.05 and 3.26. This shows that the smaller the value, the better.

Air transportation is the primary choice due to its speed, safety, and comfort. Airports are places where aircraft land and take off and conduct various activities related to passengers and cargo, categorized into domestic and international. The Apron Movement Control (AMC) unit at PT Angkasa Pura I oversees movements in the apron area and provides services to airport users. Strict supervision is required to maintain safety and discipline on the apron. However, observations at the AMC at Sultan Hasanuddin International Airport in Makassar show a lack of discipline among staff, such as oil spills on the apron, which pose a safety hazard. This research aims to understand the role of AMC in enforcing employee discipline and the challenges faced at Sultan Hasanuddin International Airport in Makassar. This research employs a qualitative approach to understand the phenomena in the Apron Movement Control unit at PT Angkasa Pura I, Sultan Hasanuddin International Airport in Makassar, from June 1 to July 31, 2024. Primary data were collected through interviews and direct observations, while secondary data were obtained from company documents and literature studies. Data analysis involves reduction, presentation, and conclusion drawing, with data validity tested through source, technique, and time triangulation. Research steps include interviews, observations, data analysis, and conclusion drawing.The results show that the Apron Movement Control (AMC) unit at Sultan Hasanuddin International Airport in Makassar plays a crucial role in maintaining security, order, and discipline on the apron. They control the movements of aircraft, vehicles, and personnel and ensure operations follow safety procedures. AMC also acts as disciplinarian and educator through regular training. However, they face challenges such as a lack of employee understanding of procedures, limited communication equipment, communication challenges due to noise, and high operational pressure. To overcome these challenges, AMC needs to strengthen training, improve communication and coordination, enhance facilities, and increase employee welfare. These measures are expected to improve AMC's performance and instill a strong work discipline culture, making them the front line in maintaining airport security and operational efficiency.    

This research aims to analyze the influence of price perceptions, service quality and trust on Gojek Customer Loyalty at the University of North Sumatra. The object of this research is Gojek users at the University of North Sumatra. The sampling technique uses non-probability sampling, the Convenience Sampling method. The number of samples used in this research was 218 respondents. The analytical method used in this research is a multiple linear regression model. The research results show that price perception has a positive and significant effect on Gojek Customer Loyalty at the University of North Sumatra. Service quality has a negative and insignificant effect on Gojek Customer Loyalty at the University of North Sumatra. Trust has a positive and significant effect on Gojek Customer Loyalty at the University of North Sumatra.

Sistem Informasi Rencana Umum Pengadaan (SIRUP) Lokal is a web-based application utilized by the Government of Central Java Province for procurement planning of goods and services. Of course, evaluation is needed to measure the usability level of the SIRUP Lokal and as input for future development purposes. The respondents of this research are active users of SIRUP Lokal, totaling 100 people. This research is quantitative in nature with descriptive analysis. Data collection is done through questionnaires. Data processing and analysis utilize statistical tools, namely SPSS. The results of this research indicate that SIRUP Lokal is perceived to be highly beneficial for users, especially 1) The system’s performance is considered superior, excelent, and well-received by users 2) Users tend to recommend the system to others. 

The development of e-commerce is currently increasingly rapid, marked by the increasing number of internet users in Indonesia. Customer satisfaction and trust are the most dominant problems in every business unit operating in the service sector, but the process of achieving customer satisfaction is not easy. Because many other factors can influence the achievement of this level of customer satisfaction. Through this research, the author aims to determine the level of customer satisfaction, namely by using the Customer Satisfaction Index method. Based on the research results, it is known that female consumers, consumers aged 23-28 years, and private employees are the dominant respondents. The level of consumer satisfaction with e-commerce based on CSI is 97.12%.

Background: Telemedicine is a long-distance health service carried out by health professionals using information and communication technology, and this is also expected to include the exchange of information for diagnosis, treatment, prevention of injury and research as well as evaluation of education. Research objective: is to determine the analysis of the level of community satisfaction with the implementation of the Telemedicine technology health service application (Mobile JKN) in Sanggrahan Village. The specific objective of this research is to find out: To determine the percentage of community satisfaction and dissatisfaction with the implementation of the telemedicine technology health service application ( Mobile JKN) in Sanggrahan Village. To find out the percentage of good or bad implementation of the Telemedicine technology health service application (Mobile JKN) in Sanggrahan Village. Method: This research is quantitative research with a survey approach. This research aims to collect numerical data to measure an analysis of the level of community satisfaction with the implementation of the Telemedicine technology health service application (Mobile JKN) in Sanggrahan Village. Results: Based on data analysis and discussion, the results of the research can be stated. It can be seen from the values ​​presented, the researcher found that good service quality will provide satisfaction for users. Conclusion: An overview of the level of community satisfaction in Sanggrahan Village is high for 50 respondents (100% ).The description of the implementation of the Mobile JKN application in Sanggrahan Village is mostly high with 40 respondents (80%). There is a relationship between community satisfaction with the implementation of the telemedicine technology health service application (Mobile JKN) in Sanggrahan Village, with a p-value of 0.000 (<0.05 ).

The Covid-19 pandemic, which began in 2020, has altered societal behavior patterns, including an increased reliance on online streaming services such as Netflix. This article analyzes the pandemic's impact on Netflix's services and the factors influencing post-pandemic user purchase intent. Through data and news quotations, this article highlights the significant growth of new Netflix users during the pandemic and the company's response to increased demand. Additionally, previous research on advertising appeal, brand image, and price perception is examined to understand how these factors affect user purchase intent. The research findings indicate that purchase decisions significantly influence user purchase intent for Netflix services. This finding is consistent with previous studies emphasizing the crucial role of advertising appeal in influencing purchase intent. Furthermore, a positive brand image has been proven to increase user purchase intent. However, in the context of price perception, no significant impact on purchase intent was found, underscoring that price does not significantly affect online customer purchase intent. In conclusion, to enhance user purchase intent and decision-making, it is important to consider advertising appeal and brand image aspects in Netflix's marketing strategy.