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Yudha Suherdiansyah; Mad Yusup; Purbawati Purbawati; Ida Rosanti; Diyaa Aaisyah Salmaa Putri Atmaja

Venus: Jurnal Publikasi Rumpun Ilmu Teknik 2025 Asosiasi Riset Ilmu Teknik Indonesia

The Terminal Loading Area (TLA) API at PT Pertamina Hulu Mahakam functions as a facility for processing oily water before being discharged into the environment. One of the main issues faced is the accumulation of thick floc (oil clumps) due to high emulsions in crude oil, along with the malfunctioning water spray valve on line 1, causing operators to resort to manual spraying using hydrant water. This increases the risk of exposure to hazardous chemicals such as Benzene, Toluene, and Xylene (BTX), which poses a health threat to workers. Therefore, improvements to the water spray system are needed to reduce BTX exposure and enhance the effectiveness of oil-water separation. This study aims to analyze the effectiveness of proposed improvements to the water spray system to reduce BTX exposure and improve the efficiency of oil-water separation. The methodology used includes literature review, field study, and technical testing. Proposed solutions include replacing or repairing the damaged water spray valve, adding piping networks to compartment 2 to distribute water more evenly, and using treated water (produced water) to optimize the system and reduce reliance on hydrant water. The results of the study indicate that replacing or repairing the water spray valve, adding piping networks, and using produced water effectively reduce BTX exposure while maintaining oil recovery effectiveness. The trials also showed that using the Oil Pump (P-3230 & P-3235) provides optimal pressure (8–9 barg) for water spray, compared to the less effective Water Pump (P-3200 & P-3205). Implementing these solutions is expected to reduce BTX exposure for workers, improve oil-water separation efficiency, and contribute to a safer and more efficient working environment.

Yohanes Kristianto; Asrori Asrori

Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This study aims to analyze the effect of variations in the Continuously Variable Transmission (CVT) spring constant and the type of fuel on the performance of a 110 CC gasoline motorcycle engine. The CVT system is one of the important components in an automatic motorcycle that functions to transmit power from the engine to the rear wheels efficiently. CVT performance is greatly influenced by the spring constant used, because this component is directly related to the automatic gear ratio shifting process. On the other hand, the type of fuel also has an important role because it is related to the quality of combustion and the efficiency of energy produced by the engine. The test results show that the use of a CVT spring with a constant of 18.05 N/cm combined with Pertamax fuel is able to provide the best engine performance. In this configuration, the engine reaches a maximum power of 7.84 HP at 8200 rpm and a maximum torque of 9.30 Nm at 6200 rpm. This combination is proven to be the most optimal in increasing power and torque, thus providing more responsive acceleration. Furthermore, the use of a CVT spring with a constant of 25.20 N/cm combined with Pertamax also shows quite good performance, namely with a maximum power of 7.38 HP and a maximum torque of 8.56 Nm. Although the results are not as high as the first configuration, this combination is still quite effective in improving engine performance. Meanwhile, when using a spring with a higher constant of 33.69 N/cm, the resulting power tends to decrease to 7.02 HP with a torque of 8.02 Nm. In addition, the initial acceleration in this configuration is less responsive so it is not recommended for optimal performance.

Mgs. Chaikal Dzaki; Emidiana Emidiana; Yudi Irwansi

Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The hospital operating room is one of the most crucial facilities in health services, so it requires a stable, reliable, and uninterrupted electricity supply to ensure patient safety and smooth medical procedures. The slightest electrical outage can pose a major risk, given that almost all vital medical equipment in the operating room relies on an electrical power supply. Therefore, the Uninterruptible Power Supply (UPS) system has an important role as a backup solution to ensure the continuity of electrical energy. This study aims to analyze the performance, capacity, and burden of UPS at Siti Fatimah Palembang Hospital using quantitative methods. Data was obtained through direct observation, interviews with technicians, technical documentation, and measurement of current and load power with standard-compliant measuring equipment. The focus of the analysis was directed at the Online Double Conversion type UPS with a capacity of 20 kVA which functions as the main supplier of backup electricity in the three operating rooms. The measurement results show that the total load reaches 8,855.5 VA or equivalent to 44.2% of the total capacity of the UPS. This load comes from 24 units of vital medical equipment, including operating lights, patient monitors, ventilators, anesthesia machines, and electrosurgical devices spread evenly across three operating rooms. With a power factor of 0.92 and a measurement current of 39.8 A, the performance of the UPS is quite efficient and safe to use. This shows that UPS capacity still has spare space to bear additional loads in the event of an increase in the number of medical equipment in the future. The conclusion of this study is that UPS at Siti Fatimah Palembang Hospital is able to work optimally in maintaining the stability of power supply, so that it can ensure the continuity of critical medical services in the operating room.

Purwadhi Purwadhi; Yani Restiani Widjaja; Agus Sunarto; Annisa Berlia Maharani

Jurnal Visi Manajemen 2025 Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

This study aims to analyze the adaptation strategies of Ananda Sehat Karangsono Clinic in facing the competition in healthcare services in the era of the National Health Insurance (JKN). The background of this research is based on the increasingly fierce competition between healthcare facilities, both clinics and hospitals, in providing fast, efficient, and quality services according to JKN standards. The presence of the JKN program, which demands integrated, transparent, and technology-based services, encourages clinics to innovate to remain competitive and maintain operational sustainability. The research method used is descriptive qualitative with data collection techniques through in-depth interviews, participatory observation, and documentation studies. Research informants included clinic leaders, healthcare workers, and administrative staff, thus providing a comprehensive perspective on the implemented adaptation strategies. The results show that Ananda Sehat Karangsono Clinic has integrated digital technologies, such as the Mobile JKN application and WhatsApp, to speed up the registration process, verify patient data, and facilitate communication. This innovation can improve the efficiency of service flows, reduce queues, and create a better service experience for patients. In addition, the clinic emphasizes the importance of patient satisfaction by improving service quality, speed, and friendliness of healthcare workers and support staff. The adaptation strategy implemented was not limited to technological aspects, but also encompassed operational efficiency and humanistic interpersonal services. Overall, the clinic's adaptation strategy was flexible and holistic, encompassing digitalization, strengthening internal management, and developing positive patient relationships. These findings confirm that the clinic was able to maintain competitiveness and service sustainability amidst the dynamics of the National Health Insurance (JKN) and the digitalization of the healthcare system.  

Wiwik Maulidah; Moh. Edy Marzuki

Majelis : Jurnal Hukum Indonesia 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study examines organizational communication within the General Election Supervisory Body (Bawaslu) of Pasuruan Regency in handling violations during the 2024 Regional Elections (Pilkada). Using a qualitative case study approach, data were obtained through in-depth interviews, observation, and documentation involving Bawaslu members, technical staff, and the Integrated Law Enforcement Center (Gakkumdu). The results show that vertical and horizontal communication flows are generally effective in supporting internal coordination and violation handling, despite challenges such as limited human resources, high workloads, and inter-agency coordination gaps. To address these, Bawaslu strengthens internal meetings, leverages digital media, provides technical training, and enhances external collaboration and public outreach. The study concludes that effective organizational communication significantly improves election monitoring performance and offers insights for communication strategies in other supervisory bodies.To address these issues, Bawaslu has taken several proactive steps. These include strengthening internal meetings to improve coordination and decision-making, leveraging digital media for more efficient communication and reporting, providing technical training to staff to enhance their skills in violation detection and reporting, and fostering stronger collaboration with external agencies such as Gakkumdu for coordinated law enforcement. Additionally, Bawaslu has focused on improving public outreach through social media campaigns to increase awareness of the electoral process and violations. The study concludes that effective organizational communication significantly improves election monitoring performance and offers insights for communication strategies in other supervisory bodies. It recommends that other institutions facing similar challenges in managing complex, multi-agency processes adopt similar strategies to improve both internal and external communication for more efficient operations and outcomes.  

M Abdul Aziz; Saleh Al Amin; Andi Arif Setiawan; Yudi Irwansi

Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The use of palm oil waste as boiler fuel is one of the innovative solutions in supporting the use of renewable energy while reducing the environmental impact of palm oil industry waste. Waste such as palm shells, mesocarp fibers, and empty oil palm bunches have high energy potential through direct combustion and other thermal technologies. This study aims to evaluate the potential use of palm oil waste as boiler fuel based on its calorific value, combustion efficiency, and environmental impact. The methods used include analysis of the physical and chemical characteristics of waste, boiler performance tests, and exhaust gas emission evaluation. The results show that palm oil waste has a high calorific value (15–20 MJ/kg), which makes it an efficient alternative fuel. In addition, the use of this waste is able to reduce dependence on fossil fuels while minimizing carbon emissions, thereby supporting the greenhouse gas emission reduction target. From an operational perspective, the use of palm oil waste in industrial boilers can increase combustion efficiency by up to 75–85%, depending on fuel conditions and boiler design. This makes palm oil waste not only economically valuable, but also strategic in supporting the transition to clean energy. Another advantage is that waste management becomes more targeted, because solid waste that is usually only an environmental burden can be reused as an energy source. However, some of the challenges that need to be considered include relatively high ash levels, the potential for corrosion in boiler equipment, and the need for emission control technology to comply with environmental standards. With the right mitigation strategy, palm oil waste can be processed into sustainable and environmentally friendly energy.

Wizra Aulia; Stefani Hardiyanti Putri; Imelda Juniarta Emin

Neptunus: Jurnal Ilmu Komputer Dan Teknologi Informasi 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Lake Maninjau specialty food souvenir shop is one of the micro businesses that sells a variety of traditional regional food products. So far, the marketing process and transaction management are still done manually, which causes limited market reach, difficulty in recording sales, and lack of effectiveness in product promotion. This research aims to design a web-based marketing information system to support the sales process, promotion, and data management in a more efficient and integrated manner. The system development method uses the System Development Life Cycle (SDLC) approach of the waterfall model, which includes the planning, needs analysis, system design, implementation, and testing stages. Data collection was conducted through field observations, interviews with business owners, questionnaires to customers, and literature studies related to information systems and digital marketing strategies. The designed information system includes various main features such as product data management, sales transaction recording, automatic sales report generation, social media integration, and product promotion pages. In the marketing aspect, this system allows businesses to display product catalogs online, provide real-time promotional information, and establish direct interaction with customers through contact and ordering features. In addition, the use of this system allows stores to reach a wider market, including potential customers from outside the Lake Maninjau area, through an integrated digital marketing strategy. The implementation results show that this web-based system can increase the effectiveness of product promotion, speed up the transaction process, and improve the quality of customer service. With this system, souvenir shops can compete more competitively in the digital era, as well as strengthen brand image and customer loyalty through more structured and sustainable marketing.

Andi Nurhaeda; Andi Rudy Arfah

Akuntansi Pajak dan Kebijakan Ekonomi Digital 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Banking is a key pillar of the financial system, playing a crucial role as an intermediary between those with excess funds and those in need of financing. In the context of post-pandemic economic recovery in the 2022–2024 period, bank sustainability and resilience, particularly in terms of profit-generating ability, are crucial aspects to consider. This study was conducted to analyze the extent to which capital structure and intermediation efficiency influence the profitability of banks listed on the Indonesia Stock Exchange. Capital structure in this study is proxied by the Capital Adequacy Ratio (CAR), while intermediation efficiency is measured by the Loan to Deposit Ratio (LDR). The profitability indicator used is Return on Assets (ROA), which reflects a bank's effectiveness in utilizing its assets to generate profits. This research methodology uses a quantitative approach through multiple linear regression analysis with secondary data in the form of annual financial reports from 111 banks for the 2022–2024 period. The analysis results show that simultaneously, CAR and LDR variables have a significant effect on ROA. Furthermore, both variables have been shown to contribute positively to increasing bank profitability. In other words, maintaining adequate capital and efficient credit management can strengthen overall financial performance. This finding offers strategic implications for bank management in formulating capital and liquidity management policies. Optimizing these two aspects not only impacts short-term profit achievement but also contributes to the stability and sustainability of banking profitability in the long term. Therefore, banks need to ensure a strong capital strategy coupled with efficient intermediation to be more resilient in facing future economic dynamics.

Eka Melani Majid; Gunawan Prayitno

JTI : Jurnal Teknologi dan Informatika 2025 STMIK Pesat Nabire

The manual payroll process for honorary staff at the Department of Trade of Nabire Regency often leads to calculation errors and administrative delays, affecting employee satisfaction. This study aims to develop a more efficient and accurate payroll information system. The system is designed using the Java programming language and MySQL database, following the Waterfall development method. Through requirements analysis, design, implementation, testing, and evaluation, the system has been developed to improve the accuracy and effectiveness of the payroll process. Test results show that the system successfully reduces calculation errors by up to 90% and shortens the payroll processing time. Therefore, this system is expected to be a practical solution for the Department of Trade to manage honorary staff payments more effectively.

Oktavianus Frika Tampang; Ester Ayuk Pusvita

JTI : Jurnal Teknologi dan Informatika 2025 STMIK Pesat Nabire

This exploration focuses on the development of a web- grounded operation designed to assist BMKG Nabire in managinng earthquake data more efficiently. The main thing is to streamline the process of recording and distributing earthquake information instantly and directly. Employing the Waterfall system as the development frame, the operation is erected to automatically present earthquake records and their corresponding chart visualizations. also, the system offers colorful data import options, including PDF, Excel, CSV, Word, and PNG formats. The final product is anticipated to significantly enhance the workflow of BMKG labor force in handling seismic information.

Alfonsina Djitmau; Dian Ferriswara; Sapto Pramono; Sri Kamariyah

Kajian ilmu Hukum, Sosial dan Administrasi Negara 2025 Lembaga Pengembangan Kinerja Dosen

In the era of digital transformation, public bureaucracies face increasingly complex demands to become more adaptive, responsive, and efficient in meeting evolving public expectations. This change is increasingly crucial in newly autonomous regions such as Southwest Papua Province, which are building their governance systems from scratch. This research aims to examine the implementation of Agile Governance in accelerating public services, specifically by examining the extent to which agile principles such as flexibility, cross-actor collaboration, and continuous iteration have been applied within the regional bureaucracy. The research employed a descriptive qualitative approach with a desk study method based on secondary data sourced from policy documents, institutional reports, relevant regulations, and the latest scientific literature. Data analysis was conducted using content analysis techniques to identify themes, patterns, and gaps in policy implementation. The results indicate that the implementation of Agile Governance in Southwest Papua remains limited, partial, and has not been systematically integrated into the regional bureaucratic framework. Current efforts to digitize public services emphasize technical aspects, but are not supported by adequate regulations, robust digital infrastructure, or strengthened human resource capacity. This results in the implementation of agile principles such as transparency, adaptability, and collaboration not being fully reflected in bureaucratic practices. This study concludes that the successful implementation of Agile Governance requires comprehensive institutional transformation, increased adaptive capacity of the apparatus, and contextualized governance design tailored to the needs of the new autonomous region. The study's contribution is to provide an empirical and conceptual foundation for promoting bureaucratic reform in Southwest Papua while enriching academic literature in the field of adaptive public administration, particularly within the framework of digital and agile governance.

Burhanuddin Burhanuddin; Muktamir Usman; Supris Musiafir; Ekayani Burhanuddin

Kajian Administrasi Publik dan ilmu Komunikasi 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Employees at the Wajo Regency Youth, Sports, and Tourism Office are part of the public bureaucracy at the district/city level who have important responsibilities in carrying out service functions to the public. Based on initial observations, it appears that the implementation of management functions and employee work creativity are still not optimal. This is primarily related to the implementation of management functions in creating a dynamic work atmosphere and in terms of making the best use of time. Effective management is essential to ensure that public organizations can achieve their goals efficiently and innovatively. This study aims to determine the effect of the implementation of management functions on employee work creativity at the Wajo Regency Youth, Sports, and Tourism Office. The study population was all employees at the office, using a survey method and an associative quantitative approach. This technique was chosen to obtain an objective picture of the relationship between management variables and work creativity. The results show that the management functions variable, based on respondents' responses, is in the very good category. Meanwhile, the employee work creativity variable is in the good category. The findings indicate that the proper application of management functions can significantly foster employee creativity. Based on statistical testing, the null hypothesis (Ho) is rejected and the alternative hypothesis (Ha) is accepted. Thus, it can be concluded that the implementation of management functions has a positive and significant impact on employee creativity at the Wajo Regency Youth, Sports, and Tourism Office. This research provides practical implications: public organizations need to strengthen the implementation of management functions, such as planning, organizing, directing, and controlling, to continuously improve employee creativity. This research highlights the importance of integrating managerial functions with innovative practices in the public sector.

Setiawan Edi; Amirul Mustofa; Ulul Albab

Kajian ilmu Hukum, Sosial dan Administrasi Negara 2025 Lembaga Pengembangan Kinerja Dosen

Technological innovations have brought significant changes in the management of public administration, including the procurement of goods and services. E-Catalog is one of the innovations implemented to improve efficiency, transparency, and accessibility in the procurement process. This study aims to analyze the effectiveness of the use of E-Catalog in the city of Surabaya based on five main criteria: effort, cost-efficiency, result, cost-effectiveness, and impact. The results of the study show that E-Catalog is able to speed up the procurement process of goods and services by providing direct access to the information needed by users, without going through a time-consuming manual tender process. The system also cuts operational and administrative costs, such as printed documents and formal meetings, providing budget efficiency of up to 10% per year. In addition, user satisfaction levels increased with more than 85% of respondents feeling helped by this system. E-Catalogs not only save time and costs, but also increase transparency and accountability in procurement. All transactions are digitally documented, making the audit process easier and preventing potential irregularities. This implementation also encourages the empowerment of local MSMEs by providing easier access to government markets. Another positive impact is the increase in public trust in the government, which is supported by a transparent and inclusive system. Nonetheless, challenges such as limited technology infrastructure and intensive training need still need to be addressed to ensure the sustainability of these systems. With the integration of blockchain technology and strengthening regulations, E-Katalog has the potential to become an effective and efficient model for the procurement of goods and services, not only in Indonesia, but also at the global level. This research offers strategic recommendations for the development of better technology-based procurement policies and practices in the future.

Ilham, Mochammad Ilham Faadhilah; Ifani Hariyanti

Intellektika : Jurnal Ilmiah Mahasiswa 2025 STIKes Ibnu Sina Ajibarang

Administrative services for correspondence and public complaints in villages are still largely handled manually, resulting in challenges in efficiency, speed of service, and poorly documented records. These issues are crucial to address to ensure better organized and responsive public services at the village level. This study aims to develop a website-based correspondence and complaint system accessible to the public and village officials. This study utilizes the Laravel Framework and Waterfall system development techniques. The results demonstrate that the system successfully simplifies the digital submission process for letters and complaints, and assists village officials in verifying and documenting data more efficiently. Based on implementation and testing, the system is considered effective and feasible to use, even though it is still operating locally. Therefore, it is recommended that the system be continuously developed, its features enhanced, and its online implementation be implemented immediately to provide broader benefits. This study aims to develop a website-based correspondence and complaint system accessible to the public and village officials. With this system, the public can submit letters and complaints digitally without having to visit the village office in person. This system also makes it easier for village officials to verify and document incoming complaints and letters in a more organized and efficient manner. The system development method used is the Waterfall method, which has clear and structured stages in each system development process. The results of this study indicate that the developed system successfully facilitates the digital submission of letters and complaints, which was previously done manually. The verification and documentation processes by village officials have also become more structured and efficient.

Dama, Mardiyan; Windasari, Silviana; Adi Affandi Rotib; Frihadi, Ade; Abdurohman, Abdurohman

Teknik: Jurnal Ilmu Teknik dan Informatika 2025 LPPM Sekolah Tinggi Ilmu Ekonomi - Studi Ekonomi Modern

Abstract. The advancement of broadcasting technology has driven the demand for reliable and efficient automation systems, particularly in managing the transition from broadcast content to advertisement segments. In this context, the present study proposes the application of the Single Tone Trigger (STT) method as an automatic triggering mechanism to systematically regulate content switching. This method utilizes a single-frequency audio signal embedded within the primary broadcast, which can be detected by the receiving system. The detection of this signal initiates an automatic content transition without requiring intervention from playout operators. A key advantage of this approach lies in its ease of integration with conventional broadcasting systems and its ability to reduce manual involvement that has traditionally been essential in broadcast content management. Through a series of tests, the system demonstrated high signal detection accuracy, low latency, and optimal operational reliability. These findings indicate that the Single Tone Trigger method can significantly enhance workflow efficiency within the broadcasting industry. Overall, this approach presents substantial potential for broad implementation as an automation solution that is not only stable and cost-effective, but also adaptive to the operational demands of modern broadcasting.   Keywords: Automatic Transition, Broadcast Automation, Single Tone Trigger (STT).

Fredian Septa Nugroho; Umi Rosyidah

Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The manual credit application process often takes a long time and is prone to various problems, such as recording errors, data redundancy, and the risk of losing important documents. These conditions not only hamper service effectiveness but can also reduce customer satisfaction and the performance of the officers involved. Therefore, this study aims to design and develop a Progressive Web App (PWA)-based credit application system using the Rapid Application Development (RAD) method. This system is expected to be a more efficient, faster, and more accurate solution than the current manual mechanism. PWA was selected based on its ability to provide universal access through a browser without the need for additional application installation, making it more practical for both customers and officers. Meanwhile, the RAD approach allows for an iterative and flexible system development process, with direct user involvement from the design stage through implementation. This aims to ensure the system is truly aligned with real-world needs. The development results indicate that the designed PWA system is capable of supporting the tasks of Account Officers (AO) and Division Heads in managing credit application data. The process includes the pipeline stage, submission, field survey, and credit realization, which is well-documented and accessible in real time. Functional testing using the Black Box Testing method proved that all features functioned according to established specifications. Furthermore, usability testing using the System Usability Scale (SUS) method yielded satisfactory scores, indicating the system's high usability and positive user experience. Therefore, this PWA-based credit application system not only improves process effectiveness and efficiency but also supports transparency, data accuracy, and user satisfaction.

Wahid Nur Huda; Arif Rahman Saleh; Sigit Mujiarto

Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika 2025 Asosiasi Riset Ilmu Teknik Indonesia

Black Soldier Fly (BSF) larvae, or maggots, are a type of insect currently widely cultivated, primarily for animal feed. This is because BSF larvae contain essential nutrients such as fat and protein in high amounts, thus improving the nutritional quality of livestock that consume them. Therefore, the processing and preservation of maggots is crucial to maintain their nutritional content and extend their shelf life. One method used in maggot processing is drying. Drying aims to reduce the water content in the larvae, thereby preventing the growth of microorganisms that cause spoilage. One widely applied technique is drying using a microwave oven. However, before the actual process is carried out, simulations are often required to determine the distribution of heat and humidity. Simulation is one of the most effective ways to predict the drying performance of biological materials. This study used a simulation using the Computational Fluid Dynamics (CFD) method operated by Comsol Multiphysics 6.2 software. The parameters used in the simulation were an initial maggot temperature of 80°C, a drying time of 15 minutes, and a heat source of 1300 W/m³. Based on the simulation results, the final water content of the maggots was below 10%. Furthermore, the final relative humidity of the maggots ranged from 10–35%, while the final temperature of the larvae increased to 93–97°C. These results indicate that microwave drying can effectively reduce moisture content while maintaining the nutritional quality of BSF larvae. These simulation results can be used as a basis for practical maggot drying processes, thus supporting the production of efficient and nutritious animal feed.  

Iwan Mamminanga; Andi Supriadi; Burhanuddin Burhanuddin

Jurnal Hukum, Administrasi Publik dan Negara 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study aims to analyze the performance of village government officials in providing services to the community in Watutoa Village, Marioriwawo District, Soppeng Regency. Village officials play a crucial role in delivering optimal services to the public. To achieve this, several supporting and hindering factors are needed, including external factors such as limited resources, government policies, and social environment, as well as internal factors like the skills and knowledge of officials, motivation and commitment, and the systems and procedures used. The purpose of this study is to analyze the factors that hinder the performance of village officials in providing services to the community in Watutoa Village, as well as to identify the supporting factors that facilitate the implementation of services. This research employs a descriptive qualitative method with a community study design. Data were collected through interviews, observations, and documentation. The research participants included the officials of Watutoa Village (the head of the village and the head of sections) and the community members who had received services from the village officials. The results of the study indicate that, overall, the performance of village officials is quite good. However, there are several areas that need attention, such as limited resources, where digital services have not yet been optimized. Although government policies regarding attendance, working hours, sanctions, and training have been effective, there are still areas that need improvement. Infrastructure is sufficiently adequate to support the smooth delivery of services, but the technical skills and utilization of technology by village officials need to be enhanced. Furthermore, the motivation and commitment of the officials in delivering services should be strengthened. The existing service systems and procedures are not fully efficient, so continuous evaluation and improvement are necessary to enhance the quality of services in the future.

Maria Prajna Paramitha; Brillian Nur Diansari; Febrina Agusti

Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri 2025 Asosiasi Riset Ilmu Teknik Indonesia

The production process of graphite glass at ABC faces challenges in the form of waste that has an impact on low operational efficiency. Waste in production activities can affect the quality, cost, and timeliness of product completion. This study aims to identify the most dominant types of waste and provide relevant improvement recommendations to improve production efficiency. The method used is Value Stream Mapping (VSM), a visual approach that maps the flow of the production process from raw materials to final products. The research stage is carried out through direct observation on the production floor, time study, interviews with employees, and documentation of production activities. The results of the analysis show that the most dominant form of waste is overprocessing, which is a repetitive activity that does not add value to the product. This causes longer production cycle times and reduces the effectiveness of resource use. To overcome this, this study provides several recommendations, including: combining production processes that have similar functions, redesigning workflows to make them more concise, and eliminating activities that do not provide added value. The implementation of this improvement has proven to be effective by increasing the Process Cycle Efficiency (PCE) value from 45% to 67%. The increase in PCE reflects that the production process has become more efficient, the workflow is smoother, and the rate of waste has decreased significantly. In addition, the results of this study also confirm that the application of the VSM method can be a strategic solution in identifying sources of inefficiency, designing continuous improvements, and increasing the competitiveness of companies. Thus, the company is expected to continue to evaluate, control, innovate, and improve technology so that efficiency achievements can be maintained, expanded, and improved consistently and sustainably in the future.

Zul Arsa Yuladi; Abdullah Qiqi Asmara

Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Service quality is a vital element that must be prioritized to achieve excellence in public service delivery. It serves as the cornerstone for any institution, directly influencing public satisfaction. Such satisfaction can only be realized when services are delivered effectively, efficiently, and in alignment with the community’s needs. This study aims to assess the quality of public services at the Plampang Village Office and identify factors that hinder its enhancement in 2022. Using a descriptive method with a qualitative approach, the research explores and analyzes various phenomena, events, social activities, attitudes, beliefs, perceptions, and community perspectives, both on an individual and collective level. The findings reveal that the assurance dimension of service quality received favorable feedback from service users. However, other dimensions still exhibit notable deficiencies, such as the public’s limited awareness of service standards, the small size of service spaces, and inadequate facilities, such as computers and laptops, which often experience technical issues, leading to delays in service completion.