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From Swanson’s Caring theory, one of the caring indicators can be taken, namely knowing, which is an effort to know and understand events in needs and expectations but focuses on patients. Not only knowing needs and expectations but also focusing on efficient and effective care and treatment. Poor knowing of patient care can cause infection transmission. Therefore, nurses are required to have knowledge and be able to prevent the risk of infection. From poor nurse caring, it is possible for nurses to be affected which can be detrimental to nurses. If nurses carry out service tasks in accordance with SOP, they can reduce the risk of infection at the standard level set in hospitals. The purpose of this study was to determine caring bahavior with preventing the risk of infection in hospitals. This study used a sampling technique using a total sampling of 100 respondents using the spearman rank test. The results of this study were that most nurses were female, 79 people (79%), 51 nurses (51%) had good caring behavior, 97 nurses (97%), and 98 nurses (98%) were high in preventing the risk of infection. Conclusion, there is a relationship between caring behavior and prevention of infection risk at Sultan Agung Islamic Hospital Semarang by looking at the p-value of 0,000 the spearman rank correlation value is r 0,344 which indicates that the level of correlation strength is moderate with a positive correlation direction.

Intravenous (IV) insertion is a common nursing procedure in hospital settings, requiring strict adherence to Standard Operating Procedures (SOPs) to minimize complications such as nosocomial infections and phlebitis. However, many nurses fail to fully comply with SOPs, increasing patient safety risks. Several factors, including individual aspects such such as age, gender, educational level, and work experience are suspected to influence compliance. This study aims to examine the relationship between nurses’ characteristics and their compliance with IV insertion SOPs at Sultan Agung Islamic Hospital, Semarang. This research employed a quantitative analytical design with a cross-sectional approach. The study involved 30 nurses selected through purposive sampling. Data were obtained using a questionnaire for demographic characteristics and an observation checklist to assess SOP compliance. The data were analyzed using the Chi-Square test with a significance level of 0.05. The findings indicated that most nurses demonstrated moderate compliance (50%) or high compliance (50%), with no respondents classified as non-compliant. Statistical analysis revealed no significant relationship between age (p=0.705), gender (p=1.000), educational level (p=0.189), or years of experience (p=1.000) and IV insertion SOP compliance. These findings suggest that individual characteristics are not the primary determinants of compliance. Future research should explore other contributing factors such as hospital work environment, supervision, and patient safety culture to enhance IV insertion adherence.

Supervision is part of the directing function carried out by supervisors to improve nurse performance. Falls result in injuries such as broken bones or bleeding and can cause death. This is because nurses' lack of optimal compliance with the implementation of fall risk prevention SOP can increase the incidence of patients falling while being treated. One of the incidents of falls comes from not yet optimal SOP planning in an institution. The purpose of this research is to analyze the relationship between head of room supervision and the implementation of fall risk prevention SOP at the Sultan Agung Islamic Hospital.This research is a quantitative research with a cross-sectional approach. Data collection was carried out using questionnaires and observation sheets. The research sample consisted of 50 respondents. This research uses a total sampling technique and is processed statistically with the correlation test used in this research is the spearman rank test.The results of the spearman rank test on the room head supervision data with the implementation of fall risk prevention SOP obtained a p value of 0.000 (<0.05). For further research, it is recommended to expand the scope of research by involving more respondents and hospital institutions in order to obtain more generalizable results.

Economic neglect of children is a condition where a child does not receive sufficient basic needs fulfillment from parents or caregivers, either intentionally or due to inability. This research aims to examine and analyze the mechanisms and barriers in providing legal protection for economically neglected children in Sukabumi District. This study employs normative legal research with data sources consisting of interviews, observations, and literature studies. The method used to process and analyze the data is qualitative analysis, conducted at the Integrated Service Center for Women and Children Empowerment (P2TP2A) in Sukabumi District. According to the research findings, the forms of legal protection provided include supervision, prevention, care, and rehabilitation. The barriers in providing legal protection for economically neglected children include funding issues, lack of understanding of procedures among personnel, reluctance of society to report cases, absence of clear Standard Operating Procedures (SOPs), overlapping roles and responsibilities, and lack of empathy.

This study aims to describe and analyze: The Effectiveness of Mobile Samsat Services in Serving Motor Vehicle Tax Payments in Lumajang Regency and the factors that affect the Effectiveness of Mobile Samsat Services in Serving Motor Vehicle Tax Payments in Lumajang Regency. The research is a qualitative descriptive analysis. The data analysis technique uses a technique developed by McNabb (2002), namely Grouping the data according to key constructs, identifying bases for interpretation, developing generalizations from the data, Testing Alternative interpretations and Forming and/or refining generalizable theory from case study. The results of the study show that the Mobile Samsat Service has been effective in increasing motor vehicle tax revenue. This program is designed to make it easier for people to pay vehicle taxes, thereby increasing accessibility and convenience. Despite challenges such as technical constraints and time constraints, feedback from the community has been generally positive, stating significant benefits of Samsat Roving in saving time and travel costs. Overall, the Mobile Samsat service in Lumajang Regency has succeeded in creating a mutually beneficial relationship between service providers and customers, which is expected to result in a more positive and trusting relationship between the parties involved. Ease and Accessibility of Services: Taxpayers feel more helped by the services that come directly to them, especially in areas far from UPT offices. The effectiveness of the Mobile Samsat in Lumajang Regency in increasing vehicle tax revenue is influenced by the ease of tax payment, strategic location and operational time, technology adoption, and consistent SOPs. Although it has had a positive impact, continuous efforts are needed to achieve greater inclusivity. These factors are important in improving the effectiveness of vehicle tax services and revenues.

This study investigates the strategic use of language in social media political campaigns, with particular emphasis on its impact on audience engagement and public discourse transformation. Through a comprehensive theoretical framework incorporating the Sapir-Whorf Hypothesis, Elaboration Likelihood Model, Critical Discourse Analysis, and Framing Theory, the research examines complex linguistic patterns, sentiment variations, and framing strategies across 10,000 campaign posts from major social media platforms. The study employs a mixed-methods approach, combining computational linguistics analysis with qualitative discourse examination. Using natural language processing tools and manual coding, researchers analyzed linguistic features including lexical choice, syntactic structures, metaphorical expressions, and rhetorical devices. Results reveal sophisticated patterns of deliberate linguistic manipulation designed to evoke specific emotional responses (72% of posts), reinforce political ideologies (65%), and adapt to temporal and platform-specific contexts (83%). The findings demonstrate that campaign language strategically evolves across different platforms, with Twitter showing more aggressive rhetoric (58%) compared to Facebook (31%) and Instagram (27%). Additionally, temporal analysis reveals significant shifts in linguistic strategies during critical campaign periods, with increased emotional language use during key political events (92% correlation). This research contributes to our understanding of digital political communication and offers practical insights for analyzing social media campaign strategies.

This research was conducted at the Directorate General of Industrial Relations and Labor Security of the Ministry of Manpower of the Republic of Indonesia which discusses the accumulation of archives in the room. The research uses a qualitative descriptive approach, namely by analyzing the problems found. Primary data in this study were obtained by conducting observations, interviews, and documentation, while secondary data were obtained through books, previous research, and articles related to the research. The purpose of this research is to find out how the implementation of an archive-conscious culture, how the impact of an archive-conscious culture and also how to overcome the obstacles that occur in archive shrinkage. According to the views of employees, archive-conscious culture has been socialized and the accumulation of archives is slowly decreasing, there is a positive impact where the Directorate General of PHI JSK already has an archival SOP which makes archive management more controlled, efforts to optimize archive shrinkage through technical guidance or socialization related to shrinkage so that archives can be managed more effectively.

This study aims to describe and analyze: the implementation of Regional Tax Policy in Supporting Regional Original Revenue in Maybrat Regency. And obstacles to the implementation of Regional Tax policies in supporting regional Original Revenue in Maybrat Regency. The research is a qualitative descriptive analysis. The data analysis technique uses a technique developed by McNabb (2002), namely Grouping the data according to key constructs, identifying bases for interpretation, developing generalizations from the data, Testing Alternative interpretations and Forming and/or refining generalizable theory from case study. The results of the study show that the Policy on Regional Taxes in Maybrat Regency is inseparable from the pattern of fiscal relations between the Central and Regional Governments.  To increase PAD, the Maybrat Regency Government will apply taxpayers and levies comprehensively to all types of businesses in Maybrat Regency. This includes stalls, food stalls, shops, and building shops. In general, the policy of increasing Regional Original Revenue from the Regional Tax sector carried out by the Maybrat Regency Government is a policy in the form of intensification. Policy Implementation Implementation of Regional Tax Policies in Supporting PAD Maybrat Regency, West Papua includes communication carried out by the Maybrat Regency Dispenda, Maybrat Regency Government through socialization to OPDs, Village Heads of Business Actors in Maybrat Regency. The human resources owned by the Maybrat Regional Government are very limited. The disposition or attitude of policy implementers in Maybrat Regency is quite committed to increasing PAD through regional taxes. Bureaucratic structure. covering the dimension of standard operating procedures (SOP) realized through the Decree of the Regent of Maybrat Regent Number 61 of 2012 concerning the amount of tax collection and regional levies in Maybrat Regency. The obstacles faced include structural obstacles in the form of still the same level of echelonization between the Regional Original Revenue generating agencies and the Regional Revenue Office as the coordinator of the management of Regional Original Revenue, so that there are difficulties in coordinating the implementation of policies and reporting systems. Institutional constraints in the form of weak tax planning can be seen from the weak management of data collection and inventory of regional tax potential. Technical obstacles to the implementation of Regional Tax policies include limited facilities and capabilities for Regional Tax collectors and collectors. Non-technical obstacles to the implementation of Regional Tax policies are in the form of inadequate facilities and infrastructure.

This study aims to describe and analyze: Public service performance and what are the inhibiting factors that affect the performance of public services at the Tuban Regency Fire and Rescue Service.  The type of research used is qualitative research. The data analysis technique in the study uses a technique developed by McNabb (2002), namely Grouping the data according to key constructs, identifying bases for interpretation, developing generalizations from the data, Testing Alternative interpretations and Forming and/or refining generalizable theory from case study. The results of the study show that the Public Service Performance of the Tuban Regency Fire and Rescue Service is quite good, this is based on the Realization of the Indicator of Achieving Minimum Service Standards for Basic Service Types in 2023, Rescue and Evacuation Services for Fire Victims reached 96.89%. Based on the elements of the service procedure The performance is good, the media used for the service procedure is clear, displaying a picture of the flow of complaint procedures. Based on the element of service time including completion time, the requirements are good. The completion time for settlements, industrial areas, and public buildings is a maximum of 15 minutes, and for certain forest and fire areas is a maximum of 60 minutes.  Based on the element of Service Transparency is good, there is a bulletin board that provides information about services, requirements, costs, completion times and management mechanisms. Based on the Ease of Service element is good, the location of the Tuban Regency Fire Service counter is easily accessible and strategically located, the service procedure is easy to understand. Based on the element of justice The service is good, providing services to people who need help is not picky, anyone who reports and asks for help will be assisted according to their ability. Based on the element of competence of service officers, officers are equipped with Standard Operating Procedures (SOP). Inhibiting factors include: Lack of public understanding of fire hazards and people's readiness to face and overcome fires is very low. Lack of Facilities and Infrastructure, only has 3 auxiliary posts. The Tuban Regency Fire Department has 6 fire engines, and does not yet have a Power Supply Vehicle. Limited Human Resources where in each sub-district post there are 16 personnel on standby and 1 fire truck, only 15 personnel have participated in a number of trainings. But only 4 of them have certification

ABSTRACT The implementation of Information Technology at XYZ Hospital serves as a key driver in enhancing the efficiency of healthcare services, but it also raises the organization’s vulnerability to significant operational risks. The primary risks identified involve inaccurate data resulting from human mistakes, breakdowns in system interoperability, and the deterioration of hardware infrastructure that may interfere with patient care. This research seeks to assess the governance of IT risk management and determine the organization’s capability level using the COBIT 5.0 framework, focusing on the APO12 (Manage Risk) domain. The study employs qualitative methods, gathering information through interviews and direct observations, and then conducts a gap analysis to compare the current state (As-Is) with the desired future state (To-Be). Findings show that the organization’s capability is currently at Level 2 (Managed Process) with a score of 1.87, which is still below the intended maturity level of 3 (Established Process) at 2.94. These results indicate that risk management activities are still largely reactive and rely on intuition, with no standardized procedures embedded within the institution. Ultimately, the study suggests formalizing a Risk Register, standardizing mitigation procedures through established SOPs, and developing a Disaster Recovery Plan to strengthen risk governance into a more systematic, preventive, and resilient framework.

This research aims to determine the influence of Standard Operating Procedures (SOPs) and the Work Environment on Employee Productivity at PT Bahari Eka Nusantara Tanjung Priok Branch. The population in this study involves a total of 40 employees, representing all active employees in the company. The sample used in this study is also 40 employees, selected using a saturated sampling technique, meaning the entire population is used as the sample. The data collection technique is conducted by distributing questionnaires via Google Forms to ensure efficiency and accuracy. The research methods include validity tests, reliability tests, normality tests, multicollinearity tests, heteroscedasticity tests, linearity tests, multiple linear regression analysis, t-tests, F-tests, and the determination coefficient test. The study results show that partially, Standard Operating Procedures have a positive and significant effect on employee productivity (ttable 5.413 > tcount 2.026). Partially, the Work Environment does not have a significant effect on employee productivity (ttable 0.672 > tcount 2.026). Simultaneously, Standard Operating Procedures and the Work Environment have a positive and significant impact on employee productivity (ttable 25.085 > tcount 3.24).

This study aims to see at the Effect of Religiosity and Self-Compassion on Subjective Well-Being in Sophomore. This research uses a quantitative approach. The measuring instruments used in this study are religiosity scale, self-compassion scale, and subjective well-being scale. This study involved 105 sophomores. The sampling technique in this study used purposive sampling using the criteria of sophomores. The data analysis technique used in this study was multiple regression test. The results of this study indicate that there is a significant influence between religiosity and self-compassion on subjective well-being by 22,4%. This research shows that religiosity has a stronger influence than self-compassion, this is because self-compassion focuses on perceived emotional problems, while improving subjective well-being may require solving the problem first.

This study examines the effectiveness of reward management strategies in increasing the loyalty of MSME employees in the digital era. Using a quantitative approach with a sample of 10 MSMEs in Indonesia for the 2020-2024 period, the study analyzed the relationship between the reward management component and employee loyalty, with the level of digitalization as the moderator variable. The results of hierarchical multiple regression analysis showed a significant positive relationship between all components of reward management and employee loyalty, with financial compensation (r = 0.68) and recognition system (r = 0.62) as the strongest predictors. The level of digitalization has been shown to significantly moderate the relationship, with highly digitized MSMEs showing an average increase in employee loyalty of 12.5% per year. Variations in effectiveness were found based on the characteristics of MSMEs, where the service sector showed higher elasticity towards the implementation of the digital reward system. This research contributes to the development of an adaptive reward management framework for MSMEs in the digital era, as well as providing practical implications for optimizing employee retention strategies in the MSME sector.  

In health care, the interaction between nurses and patients is essential to build good relationships, increase trust, and meet patient needs and expectations. The success of nursing services depends on the ability of nurses to communicate effectively. One of the causes of unexpected events (KTD) is due to communication errors both verbally and in writing between multidisciplinary and between shifts. Bedside handover can reduce patient safety incidents caused by miscommunication and strengthen employment relations between nurses, thus creating a more collaborative work environment. The purpose of this community service activity in this study is to improve the interaction of nurses when handover to the management of patient-centered care. Data collection techniques are carried out using questionnaires, interviews and direct observations in the treatment room of Karunia Kasih Hospital. In analysing the problems of the data obtained in this study, researchers used Fishbone Analysis which outlined existing problems and analysed using the method of USG (urgency, seriousness, growth) to determine the priority of the problem. The implementation carried out was changing the traditional handover method to bedside handover with the SBAR technique, revising the SOP, conducting socialisation about bedside handover conducting supervision and auditing the implementation of bedside handover. From the data analysis on observations, it can be concluded that bedside handover is an effective strategy to improve interaction between nurses and patients. The results of the analysis of the observation data can conclude that bedside handover is an effective strategy to improve the interaction between nurses and patients in patient-centred care. 

One of the important steps to improve transparency, effectiveness, and accountability in village governance is the digitalization of village assets. This program aims to use digital tools to improve asset management, make data access easier, and help improve decision-making processes. The focus of this study is to support the digitalization of village assets through the creation and implementation of the Smart Village website in Mondoretno Village, Bulu District, Temanggung Regency. The mentoring strategy includes four steps, namely Digital village asset inventory, Collaboration with third parties, Promoting to the community, and Capacity building through feedback. The results of the mentoring show a significant increase in data organization, ease of access, and the ability of village officials to use digital platforms. In addition, the Smart Village website functions as a center for information and administrative activities. This website helps build a more sophisticated and connected village governance system. This study found that digital technology in village asset management is not only possible, but also effective in addressing the problems faced by rural communities. The success of the program in Mondoretno Village provides a model that can be used by other villages that want to change their lives to the computer and internet era.

Refueling or bunkering is an activity carried out when the ship is ready to sail. In refueling activities, it is very dangerous for work accidents to occur, the implementation of refueling (bunkers) which is less than optimal can also cause accidents and losses for the company and other parties. These losses include oil spilling into the sea, fires and so on. The execution of refueling is still less than optimal in using personal protective equipment and there is a lack of coordination between several crew members. The aim of this research is to determine the causes of work accidents, efforts are being made to improve supervision of refueling on ships. Supervision during the fuel oil filling process is very important because this activity carries a very high risk of work accidents. This method was written using field methods (field research), namely observation and interviews (interviews) and literature (Library Research). Factors that cause work accidents during the process of filling ships with fuel oil on ships are lack of coordination between the officers involved, lack of awareness in the use of personal protective equipment in accordance with SOP (Standard Operational Procedure)..

Socialization in regional head elections is a strategy that includes the dissemination of information and materials that can raise voter awareness, especially among the younger generation which is currently dominated by Generation Z. Therefore, this study aims to determine the strategy for socializing regional head elections for generation z by the Tanjungpinang City General Election Commission in 2024. The research method used in this study is qualitative research with a case study approach. This study uses the theory of socialization proposed by Michael Rush and Philip Althoff, with theory indicators, namely socialization agents, socialization materials, socialization mechanisms, and socialization patterns. The findings of researchers from the strategy for socializing regional head elections carried out by the Tanjungpinang City KPU are quite good because the Tanjungpinang City KPU has carried out its role as an election organizer with several socialization activities. (1) socialization agents, as KPU agents carry out their roles and contribute to socialization activities, but do not involve Generation Z in them enough (2) socialization materials, the materials provided by the KPU are easy to accept and interesting according to Generation Z. (3) socialization mechanism, generation z considers the mechanism implemented by the Tanjungpinang City KPU to be quite good (4) the socialization pattern has sufficiently influenced generation z in their understanding of elections.

This study aims to conduct a narrative review of the Sharia insurance product innovation literature, focusing on market trends and consumer preferences. This study is intended to provide a comprehensive understanding of the current developments in the Sharia insurance industry and identify opportunities for future product innovation. This literature review uses a narrative literature review method, conducted using academic databases from leading books and articles such as Scopus, Google Scholar and Web of Science. Searches using the keywords “product innovation,” “sharia insurance or takaful,” “market trends,” and “consumer preferences” resulted in a selection of relevant articles, which were then analyzed and categorized based on the main themes of sharia insurance market trends, consumer preferences, and product innovation. The review period covers publications from 2015 to 2024 to capture the current dynamics in the industry. The review results show a significant increase in interest in sharia insurance, especially after the global financial crisis. Market trends show a steady growth in adopting Sharia insurance across countries, with increasing consumer preference for products under Islamic principles. Product innovation has evolved from traditional models such as Mudarabah and Wakalah to more sophisticated approaches, including hybrid and Waqf-based products. The study also reveals the need for more diverse products tailored to the specific needs of local markets. The review highlights the need for further research on innovative Takaful product development. Sharia Insurance companies need to focus on better understanding consumer preferences and developing products that comply with Shariah principles and offer competitive added value. In addition, there is a need to explore the integration of digital technologies in the development and distribution of Takaful products. The study provides a comprehensive view of the current landscape of product innovation in the Takaful industry, emphasising market trends and consumer preferences. The review not only fills the gap in the existing literature but also provides a foundation for future research in this emerging field.

This articel discusses improving the ability to memorize the mufrodat of class IV students in the Arabic language subject material My Aspirations by applying flash card learning media in the private Ibtidaiyah Madrasah Tarbiyah Islamiyah Jelutung, Jambi City. This research uses the classroom action method which refers to the Kemmis and MC models. Taggart went through four stages, namely: (1) planning, (2) action, (3) observation and (4) reflection. This research consisted of initial observations and 2 cycles. The data analysis technique used in this research is qualitative and quantitative data analysis. The research sample was class IV students at MIS Tarbiyah Islamiyah Jelutung, Jambi City in 2024/2025, totaling 14 people. The aim of this research is (1) by applying flash card media, it can improve class IV students' memorization of mufrodat in Arabic language subjects about my dreams. (2) the ability to memorize mufrodat in Arabic language lessons regarding ideals can be increased through the application of learning media flash cards. Data collection techniques in this research use observation sheets, tests and documentation. The results of this study stated that there was an increase in the ability to memorize mufrodat, this was proven by the pre-cycle percentage which was 37%, then the percentage of cycle I meeting I showed 43% of students who completed it, then cycle I meeting II was at 50%, cycle I experienced an increase but did not increase rapidly and had not yet reached the percentage of completeness, then cycle II, meeting I was 64%, had not yet reached the percentage of completeness, then continued in cycle II, meeting II showed 78% of students had completed. The findings of this research are that by applying flash card media you can improve your ability to memorize Arabic language subjects with my dream material.      

Shipping agency services PT Pelayaran Semesta Sejahtera Lestari Belawan Medan is one of the shipping companies operating in the agency sector (Shipping Agency) in Indonesia. This company deals in quite a lot of ships, both Indonesian flag ships and foreign flag ships. Crew change is an important part of shipping operations that affects the safety, efficiency and performance of the ship. This research aims to analyze procedures and challenges in handling crew changes on ships, as well as identifying best practices to ensure crew changes run smoothly. The research methodology uses qualitative methods such as interviews with crew managers and analysis of crew change documentation data. The research results show that the main challenges in crew change include administrative obstacles, logistics and strict regulations. In addition, it was found that good implementation of Standard Operating Procedures (SOP), use of communication technology, and cross-departmental coordination are key factors for success in managing crew change.  This research concludes the importance of collaboration between stakeholders, regulatory adjustments, and technological innovation to increase efficiency and safety in crew changes on ships.