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Medical record documents become a source of information for health workers in carrying out data analysis, planning, making decisions to provide services and become accountability files for proof of services that need to be maintained until the time limit according to agreed and established rules. The stages of activities carried out consist of the preparation and implementation stages. , and evaluation. The preparation stage includes a pre-test questionnaire, preparation of material by the facilitator, preparation of educational media in the form of banners and leaflets as well as a post-test questionnaire which is carried out the day before the counseling is carried out. The implementation stages include the delivery of educational material regarding maintaining medical record documents in the archive room. From the results of the percentage analysis, there was an increase in the percentage of students' overall knowledge of all aspects of medical record maintenance education in the application room delivered by the facilitator. Educational activities regarding how to maintain medical record documents in the submission room for Health Information Management study program students increased knowledge. knowledge increased by 18.61 points after health education was implemented. This increase in the average knowledge value occurred because health education used methods and medians, namely lectures and discussions.

This study aims to analyze the quality of administrative services at UPT Puskesmas Bumi Ayu, Dumai City, as part of primary public health service delivery. Service quality is an important indicator of institutional performance and community satisfaction. This research uses a qualitative approach with data collected through interviews, observation, and documentation. Informants consisted of the head of the health center and a service user selected purposively based on direct involvement in administrative services. The data were analyzed using the Miles and Huberman model, including data reduction, data display, and conclusion drawing. The assessment framework applies five service quality dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The findings indicate that administrative services generally perform well, particularly in staff responsiveness, procedural reliability, and empathetic interaction. However, several limitations remain, including limited inpatient room facilities and difficulties among elderly users in understanding the Mobile JKN online registration system. These results suggest that service improvement should focus on strengthening physical infrastructure and enhancing user support for digital service access to improve overall administrative service quality in primary healthcare institutions.

According to Rahmi (2019) in Rimadeni et al. (2022), Sectio Caesarea (SC) is the act of removing the fetus and placenta by making an incision in the abdominal wall and uterus. SC can be an alternative delivery both for causes from the mother and from the fetus, one of which is because the fetus is entangled in the umbilical cord. The purpose of this writing is to find out and provide nursing care to Mrs. K in Nusa Indah Room, dr. Soeselo Hospital, Tegal Regency according to nursing standards. The method used is descriptive observation with a nursing process approach. From the case review, it was found that the client's main complaint was acute pain in the incision wound. There were three nursing diagnoses found, namely acute pain, risk of infection, and knowledge deficit. Interventions are prepared based on the theory of SLKI and SIKI as well as on the client's condition, and can be implemented. Based on the evaluation carried out on the client, two problems were resolved and one problem was partially resolved. During the research, the author found gaps in theory and data studied from patients

This final project aims to describe the collaboration of laundry section with front office department and describe the constraints that occur between the collaboration of the laundry section and the front office department in conducting  guest laundry billing process at the Tentrem Hotel Semarang. The existence of cooperation constraints between the Front Office and Housekeeping raises problems that can cause guest complaints. Therefore, it is necessary to have good quality cooperation between the front office and the laundry department in order to reduce work errors and guest complaints. The research method used is descriptive qualitative method through observation, interviews and retrieval of documentation. The results showed that the collaboration between the laundry section and the front office department went well and smoothly. With the laundry working closely with the front office department to provide information related to guest information that performs laundry services, namely ensuring communication between the front office department and the laundry runs smoothly including information given to guests regarding the clothes they are washing, ensuring there is no damage to guest clothes, always ensuring that laundry delivery to guests is correct and according to guest wishes, the Front Office provides complete information about rooms that benefit from free laundry and laundry Packages. In addition, the Laundry Section cooperation with the Front Office Department in carrying out the Billing process runs according to standard operating procedures. The procedures carried out involve guests, Laundry Attendant, Receptionist and Guest Service Center. In the guest laundry service, then the collaboration also involves Finance to finalize payments.

The labor period causes physiological, physical, and psychological changes in the patient that can affect the quality of life, such as vaginal delivery or caesarean section, skin contact, breastfeeding, and the psychological state after childbirth. Treatment by health facilities must include the level of safety, effectiveness, timeliness, organization, feasibility, and approach to patients from the external side that will affect the patient. Health services must be efficient; on the other hand, poor or unqualified health services will decrease the quality of life of postpartum patients. This review contains information on how postpartum patient satisfaction affects the quality of life in the delivery room.

                Quality public services are called the best services that meet service quality standards. The best service standards that meet service quality standards are benchmarks that are used as guidelines for service delivery and service quality assessment references as service obligations to the community in the context of quality services. This research is about the Achievement of Public Service Quality at the Civil Registration Office of Seram Bagian Barat Regency, which uses a descriptive qualitative approach, a descriptive qualitative approach decides on a particular unit, where the problem is examined comprehensively, in detail, and various in-depth variables are then examined and made, including the possible relationship between existing variables. To realize quality public services, it is necessary to increase satisfaction with the community. The appearance and ability of physical facilities and infrastructure with the surrounding environment is tangible evidence of a service provided by service providers including the physical facilities of the  service place,  the  equipment used,  and  the appearance  of  employees  in  serving  the community. To improve the quality of service at the Population and Civil Registration Office of Seram Bagian Barat Regency, researchers suggest that: Disdukcapil of West Seram Regency should add service support facilities or service infrastructure, for example by adding chairs and putting fans or air conditioners and providing reading books, newspapers, or magazines in the waiting room.

Premature rupture of membranes (PROM) is defined as the rupture of the membranes before the time of delivery at aterm pregnancy. The research used a quantitative study and an analytical survey with a Cross Sectional approach. The independent variable was parity and maternal age, while the dependent variable was premature rupture of membranes. This study used secondary data from 2019 to 2020. The population of this study were all 379 mothers giving birth in the VK room at the Muna Barat Hospital, and the sample in this study was 36 respondents who experienced PROM. The sample collection technique used a simple random sampling technique. This analysis used a contingency coefficient with an error rate (α = 0.05). The results showed that at term pregnancy there were 66% of mothers who experienced PROM in the age group < 20 years and > 35 years and at term pregnancy there were 71% experiencing PROM in the primipara and grandemultipara groups. From the results of statistical analysis were using SPSS, it was found that the P value < 0.05 for the age and parity groups, where these results indicated there is a relationship between maternal age (< 20 and > 35 years) and maternal parity (primipara and grade multipara) with the incidence of PROM. It is hoped that midwives as health service providers for pregnant, maternity and postpartum women can further enhance their role in providing counseling to women, both adolescents and women of childbearing age, about a safe reproductive age for pregnancy and childbirth.  

Mother’s breastfeeding coverage in Indonesia is still low at just 42% below the WHO target. Factors contributing are the mother's knowledge, the role of health workers, and working mothers. Those data is reinforced by the fact in the hospital, where there are many mothers who formula feed their babies on the first day of birth. The situation was caused by the mother during ante partum not get antenatal care properly. So that health education efforts to provide information about breastfeeding needs to be. Method of this research. Quasi experiment design with non randomized pretest-posttest control group without has used in this research. Samples are 10 maternal ante partum latent phase in the delivery room with specific inclusion criteria. Data collection methods. the type of questionnaires which were completed and returned by respondents. the form of a questionnaire. Data analysis was using the t test. Results showed effect of health education on breastfeeding to the implementation of the IMD, with difference in mean pre-posttest was 2,900, SD = 1,663 and p value = 0.000 (a< 0,005). Suggestion. Improving health promotion in the delivery room.