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Ahmad Farid; Sela Maharani

Journal of Administrative and Sosial Science (JASS) 2025 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This study examines the implementation of an Electronic Medical Record (EMR) system at Hospital X in Kudus Regency and its impact on service efficiency, the quality of medical documentation, and regulatory compliance. A descriptive qualitative case study approach was used, involving eight key informants through interviews, direct observation, and document analysis. The findings reveal that EMR improves information accessibility, reduces recording errors, accelerates administrative processes, and enhances interdepartmental coordination. Key success factors include infrastructure readiness, continuous staff training, and managerial support. Challenges identified include limited skilled personnel, resistance to change, and high dependence on IT systems. A phased implementation, ongoing education, and technical assistance proved effective in facilitating digital transformation. The study concludes that EMR is a strategic component in developing a modern, integrated, and accountable healthcare system.

Revina Rahmadani; Elfizon Amir; Yuliana S; Budi Hartono

Jurnal Ventilator: Jurnal riset ilmu kesehatan dan Keperawatan 2024 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Good pharmaceutical procurement management can prevent stock shortages, reduce costs, and improve healthcare service quality. However, issues such as medication shortages, delayed procurement, and discrepancies between demand and supply are still common. This literature review aims to analyze pharmaceutical procurement management in hospital pharmacy units. The literature search yielded 10 relevant articles on pharmaceutical procurement management in hospital pharmacy units. The databases used were Google Scholar, ScienceDirect, and Semantic Scholar. The keywords used were management, pharmaceutical procurement, and hospital. The search results underwent a screening process using the PICO elements and the CRAAP method. The findings indicate that pharmaceutical management in various hospitals has shown progress, but still faces challenges such as inaccurate data collection, delayed drug supply, and storage facilities that do not meet standards. Other obstacles include limited funds, inability to pay on time, and a lack of integrated information systems. However, some aspects are well-managed, such as the use of e-purchasing and proper drug storage categorization.

Sri Warianti; Tata Sutabri

Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This Electronic Medical Record is a digital version of a medical record, the same as a paper-based manual medical record, this electronic medical record also contains information regarding health history, diagnoses, laboratory results, examination notes, medications given, medical procedures, and other data. relevant to the patient's health condition. It is hoped that the implementation of Electronic Medical Records can increase the efficiency of BPJS claims and improve the quality of service. Therefore, this study aims to analyze the use of RME using the Delone and Mclean method. The Delone and Mclean method is an information system quality evaluation framework that includes six dimensions, namely information system quality, information quality, service quality, use quality, user satisfaction, and user impact. In this study, we apply this method to analyze the quality of RME management. This research uses a quantitative approach by collecting data through questionnaires distributed to RME users in hospitals. The questionnaire measures user perceptions of information system quality, information quality, service quality, use quality, user satisfaction, and impact of using RME. The results of this research are expected to provide better insight into the use of RME in the context of work efficiency. The findings of this research will provide input for RME developers to improve the quality of information systems, the quality of information, and the quality of services provided to users. Apart from that, this research also contributes to theory and research in the field of information systems by applying the Delone and Mclean method in the context of RME management.

Hanastuti, Anisha Rahma; Srimindarti, Ceacilia

Dinamika Akuntansi Keuangan dan Perbankan 2024 Faculty of Economic and Business Universitas STIKUBANK

The objective of this research is to analysis the influence of top management support and formalization of development of systems information on using accounting information systems. Population in this study are 46 of Hospitality Service Company in Semarang City. The respondents are the employee in Hospitality Service Company that work in accounting and finance department. The sampling method use convenience sampling methods. Data analysis that used for this research is structural test using SmartPLS. The result of this research found that top management support has positif effect on use of accounting information systems. However formalization of development of systems information has not effect on use of accounting information systems.

Muhamad Rizky

International Journal of Information Engineering and Science 2024 Asosiasi Riset Teknik Elektro dan Infomatika Indonesia

Geographic Information Systems (GIS) have become essential technological tools for collecting, storing, processing, analyzing, and visualizing spatial data to support various human activities. The rapid advancement of information technology has significantly expanded the use of GIS, particularly through web-based platforms and mobile applications, enabling wider accessibility and real-time data utilization. This study focuses on analyzing the utilization of GIS applications and websites across multiple sectors and their contributions to improving efficiency, accuracy, and decision-making processes in daily life. The main objective of this research is to identify, evaluate, and synthesize recent developments in GIS implementation through a systematic literature review. Scientific articles were collected from reputable international and national journals published within the last five years (2018–2022). A total of 130 international journals and 100 national journals were initially identified through database searches. After applying relevance screening and inclusion criteria, 33 selected articles were analyzed in depth to extract key findings, application trends, and potential research gaps. The results show that GIS applications and web-based systems play a vital role in supporting various sectors. In education, GIS facilitates spatial mapping for industrial internship placement (PRAKERIN) and school zoning management. In healthcare, GIS assists in mapping healthcare facilities, including pharmacies and hospitals, to improve service accessibility. In transportation, GIS-based systems provide route planning, traffic monitoring, and public transport information to enhance mobility and reduce congestion. GIS applications are also increasingly applied in environmental monitoring, disaster management, urban planning, and natural resource management. Overall, this study emphasizes the growing importance of GIS technologies as strategic tools for data-driven decision-making and sustainable development. The findings are expected to provide valuable insights for researchers, practitioners, and policymakers in optimizing GIS-based solutions to improve public services and quality of life.

Aniec Anafisah Pratiwi; Adhim Tanfitra; Umar Abdul Abid; Ito Setiawan

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Hospital Information System (HIS) is an important component in supporting effective and efficient health services. Evaluation of the maturity of information systems is needed to ensure that the implementation of SIRS is in accordance with the standards and needs of the organization. This study aims to evaluate the maturity level of information systems at Amanah Hospital using the Information Technology Infrastructure Library (ITIL) version 3 framework, specifically in the Service Operation domain. The research method uses a quantitative approach with data collection through questionnaires distributed to respondents involved in managing information systems. The evaluation was carried out on five subdomains, namely Event Management, Incident Management, Request Fulfillment, Problem Management, and Access Management. The results showed that the maturity level of the Amanah Hospital information system was at level 3.81 (Managed), with the highest value in the Incident Management and Access Management subdomains (4.00), while the lowest value in Event Management and Request Fulfillment (3.66). Based on these results, several improvements are recommended including the development of an integrated monitoring system, strengthening operational procedures, improving HR competencies, and implementing more structured periodic evaluations to achieve an optimal level of maturity.

Rischa Zahra Bellanisa; Rina Anindita; Hosizah Hosizah

Jurnal Inovasi Riset Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

Executive polyclinic in the hospital provides premium health services for middle to upper-socioeconomic patients. However, the low utilization of executive polyclinic services is a concern for hospital management. This study uses the Theory of Planned Behavior framework to understand the factors that influence patient intention to visit the executive polyclinic. This study aims to analyze the effect of subjective norms and brand image on visiting intentions through attitudes toward visiting the Executive Polyclinic of dr. Sitanala Central General Hospital. The quantitative causal research method is to determine the relationship between variables based on previous hypotheses. Data were collected through questionnaires from 135 patients and visitors who had never visited the Executive Polyclinic of dr. Sitanala Central General Hospital was selected using Stratified Random Sampling. The analysis was carried out using SEM-PLS. The results showed that subjective norms and brand image influenced visiting attitudes and visiting intentions, and visiting attitudes influenced visiting intentions. In addition, attitudes mediate the influence of subjective norms on visiting intentions and brand image on visiting intentions. In a managerial context, this research can be a basis and reference for hospital management to improve communication and information systems, human resource (HR) management for medical personnel, patient experience management systems, and patient education systems.

Hercien Hercien; Mutia Mutia; Idrus Idrus

Jurnal Inovasi Riset Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

This study explores the pharmaceutical supply chain management of the National Formulary at RSUP Dr. Sitanala in Tangerang City, aiming to identify obstacles to drug availability and formulate effective and efficient solutions. Acknowledging quality healthcare as a fundamental human right and a critical investment for a nation's future, this research emphasizes the importance of high-quality healthcare services. These services encompass not only treatment but also health promotion and disease prevention through the adoption of clean and healthy living habits. Drug availability is a major pillar in the provision of quality healthcare services. Effective and efficient management of the pharmaceutical supply chain, particularly regarding National Formulary drugs, is crucial in ensuring the availability of medications at healthcare facilities. This research employs a comprehensive analysis of the supply chain processes at RSUP Dr. Sitanala, examining stages such as drug selection, demand planning, procurement, receipt, storage, distribution, drug control, therapy monitoring, prescription preparation, drug dispensation, and medication administration. The study's methodology involves a case study approach, integrating theoretical management principles and interdisciplinary pharmacy management with compliance to regulations, as outlined in Permenkes No. 76 of 2016. Findings from RSUP Dr. Sitanala indicate that the hospital's pharmaceutical management practices align with contemporary health and pharmacy management theories, emphasizing structured systems, stringent verification, and effective interprofessional communication to ensure medication safety and efficacy. The study identifies challenges in information technology and interdisciplinary coordination as areas needing improvement. Nonetheless, a commitment to continuous improvement and adherence to regulatory standards reflects RSUP Dr. Sitanala's dedication to enhancing the quality of pharmaceutical management and healthcare services. The implications of this research extend beyond RSUP Dr. Sitanala, offering valuable recommendations for improving drug supply chain management in other healthcare institutions in Indonesia. By enhancing access to and the quality of healthcare services, this study contributes to the broader goal of achieving the highest possible level of health for individuals, reflecting the perspective of human rights and investment in the nation's future health.    

Enggar Pramudita Wijayanti; Asti Nurhayati

Jurnal Ilmu Kesehatan dan Gizi 2024 Pusat Riset dan Inovasi Nasional

Hospital Management Information System (SIMRS) is a communication information technology system that can process and integrate all service process flows in the Hospital into a network that coordinates between divisions, both reporting and administrative procedures to be able to obtain precise and accurate information, and is part of a Health Information System. As an effort to improve the performance of the Hospital Management Information System (SIMRS), its implementation must be followed by an evaluation of the system itself to determine the positive aspects that encourage the use of the system and identify factors that cause obstacles. Evaluation is an important thing to do because it can produce negative findings from the use of a system. Evaluation covers various aspects of the use of information and communication technology in hospitals. The HOT-Fit method is one of the theoretical frameworks used to evaluate information systems in the field of health services. The HOT-Fit method also addresses the core components of information systems, namely Human, Organization, Technology and Net Benefit. The purpose of this study was to determine the evaluation of the Hospital Management Information System (SIMRS) with the HOT-Fit Method in the Outpatient Unit at PKU Muhammadiyah Kartasura Hospital. The research method used was quantitative research. The instrument used in this study was a questionnaire. The results of research on the evaluation of the Hospital Management Information System (SIMRS) with the HOT-Fit Method which shows positive and useful things in supporting health services to patients.

Syahrul Dwi Ramadhani; Noor Yulia; Puteri Fannya; Dina Sonia

Jurnal Ilmu Kesehatan 2024 Lembaga Pengembangan Kinerja Dosen

The rapid development of information technology has penetrated into various sectors of life, including in the health sector, which has also had an impact on the development of computer-based medical record systems. The purpose of this study was to determine the implementation of Electronic Medical Records at the Internal Medicine Clinic at Kembangan Hospital. The research method uses descriptive methods with qualitative analysis on 10 informants by means of observation and interviews which will provide an overview and see directly a situation when the use of electronic medical records is carried out. The results showed that the hospital already had an SOP for filling in electronic medical records, which was not implemented according to what the officers did. The use of Electronic Medical Records, especially in the Internal Medicine Polyclinic, has gone well. Constraints from 5M Factor, namely Man, there are still registration officers who are incomplete or incorrect in filling in patient identity data, PPA (Professional Caring Provider) is incomplete in filling in patient diagnoses, Internet network material is sometimes slow, and the server is sometimes down, user complaints include display is less efficient, when filling. It is suggested to the Medical Record Unit, IT team and hospital management to evaluate the SOP, revise and socialize it in order to reduce the human error factor. Kembangan Hospital needs to improve the appearance of SIMRS Khanza to make it more attractive so as to increase the enthusiasm of the officers in inputting medical record data at SIMRS. Kembangan Hospital should improve network quality in the hospital environment to improve the performance of SIMRS.

Surya Utama; Soomal Fatima

Systematic Literature Review Journal 2024 International Forum of Researchers and Lecturers

Hospital Information Systems (HIS), or Sistem Informasi Rumah Sakit (SIRS), play a critical role in enhancing administrative efficiency, decision support, and healthcare service quality. However, their implementation and effectiveness vary significantly across healthcare settings, particularly in low- and middle-income countries (LMICs). This study aims to systematically evaluate the existing literature on HIS effectiveness, implementation barriers, and administrative impact. Using a PRISMA-based Systematic Literature Review (SLR) approach, we examined 14 high-quality studies from multiple scholarly databases including PubMed, Scopus, ScienceDirect, and Garuda. The review applied a hybrid thematic synthesis grounded in HOT-FIT and DeLone & McLean models, combined with a normalized quality scoring system. The findings reveal that HIS implementations positively influence administrative workflow, billing accuracy, and patient throughput, though outcomes are context-dependent. Key challenges include lack of interoperability, resistance to change, and insufficient training. Notably, regulatory mandates and national digital health policies were found to significantly enhance HIS adoption and sustainability. This review contributes a multidimensional synthesis of HIS performance, highlighting the importance of human, organizational, and policy alignment. It offers an evidence-backed framework for HIS evaluation that bridges theory and practice. We conclude that integrated, context-sensitive HIS models are essential for advancing hospital management and public health systems, and recommend further empirical studies on long-term impact and cross-sector integration.

Dimas Sanjaya; Yenni Samri; Rahmat Daim Harahap

Jurnal Ekonomi dan Keuangan Islam 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Current economic developments have been encouragingcompany growth to enlarge and expand spacescope of business. Likewise, current information systems havemakes it easier for companies to deal with problems that may occur in the payroll process. Objective This research is to find out how the system is implemented payroll accounting at the Medan Haji General Hospital and for find out whether the payroll accounting system is implemented by Companies can help management in decision making towards salary. This type of research is a type of qualitative research with a descriptive approach that uses primary data such as results of interviews with the company and secondary parties such as structureorganization. Data collection techniques were carried out using techniques observation, interviews, and literature, data analysis methods used is a descriptive method. This research was conducted in Medan Haji General Hospital which is located on Jl. Hajj Hospital – Estate terrain and research time starts in January 2024 until the completion of this thesis. The results of this research show that the accounting system implemented by the Hajj General Hospital to handle payroll has been quite adequate in helping company management in making decisions regarding salaries, p This is good because the company employs employees from a wide range levels and in very large numbers and provide rewards for their services in the form of salaries, so the company must have effective accounting system.

Natanial Landu Amah; Fajar Hariad; Murry Albert Agustin Lobo

Pramudita is a company that operates in the field of parking lot management services at one of the Regional General Hospitals in East Sumba, where CV. Pramudita still records manually in a book, namely recording financial data in the form of income and expenditure of parking financial data every day, so there are often errors in recording financial data. CV. Pramudita needs a financial data management system to help store financial data in the form of daily income and expenses and also various issues that include financial matters. The system design that will be designed includes a website-based financial information system. This system was also built using the waterfall method with PHP, HTML and MySQL programming languages. From the SUS test results, this parking financial data management information system is included in the marginal category, acceptability ranges and high, the scale grade obtained is D and the level of user satisfaction is OK.

Diana Putri Arfianingsih; Isna Nur K; Kusumaningtyas Siwi Artini

Jurnal Rumpun Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Drug management is a cycle including selection, procurement, distribution and use which is supported by an appropriate organizational structure, finances and management information system. The aim of this research is to determine drug management in the Pharmacy Installation at RSUD dr. Soeratno Gemolong, Sragen Regency.This research uses prospective and retrospective methods. Where retrospective data is taken from 2022 data. Prospective data is taken through direct observation. The results of this research are: the percentage of available funds and the required funds is 80%, the percentage of procurement and actual use is 98%, invoice errors are 0.47%, there are no delayed payments by hospitals, compatibility between drugs and stock cards is 100% , drug availability level of 16 months, warehouse management system with FIFO, FEFO and LASA marking systems, average time used to serve compounded prescriptions is 11 minutes and non-mixed prescriptions is 7 minutes, conformity of drug items with the National Formulary is 93%, frequency of procurement of each drug item 4-6x a year, turn over ratio 3 times, percentage of expired and damaged drug value 5.05%, dead stock percentage 3%, number of drug items per prescription sheet 3.5 items, percentage of prescriptions with generic names 88%. These results indicate that drug management in the Pharmacy Installation at RSUD dr. Soeratno Gemolong, Sragen Regency is not yet good.

Selvia Magdalena; Vip Paramarta; Prayudha Adhi Laksono; Rifai Setiyo Gusti

Jurnal Anestesi: Jurnal Ilmu Kesehatan dan Kedokteran, 2023 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

In the current era of globalization, the rapid development of information technology has penetrated into various sectors including health. The development model of information systems and reports has been computerized. The system, which was originally done manually, is now shifting towards the automation process. Therefore, in making information, a system is needed that can make precise and accurate information. Management information systems need to be defined in more detail to obtain more specific information in hospitals. Hospital human resource information systems provide information to all managers in the hospital. Hospitals can apply management information systems in resource management, especially in job vacancy data, applicant data, permanent employee appointment data, employee data, retirement data, resignation data, employee reward and punishment history data, attendance data, leave data, and position change data to improve effective and efficient human resource performance.

Carlof Carlof; Dety Mulyanti

Journal of Management and Social Sciences (JIMAS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This kind of information system is developing so rapidly in all fields including in the health field. One of the evidence of the development of information systems especially in hospitals is electronic medical records. Thus, by folding electronic medical records with application or web bases will minimize the leakage of patient data to the general public. In addition, the use of these electronic medical records will make it easier for patients to register or access hospital services. The study uses a review literature study approach with several selected sources based on the established inclusion and exclusion criteria

Riyan Putri Kumorowani; Dety Mulyanti

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2023 International Forum of Researchers and Lecturers

HIMS as a series of activities that cover all hospital health services at all administrative levels that can provide information to managers for the management process. In carrying out the hospital management information system process, the HOT FIT method is needed. The HOT FIT method is a complete solution that is most suitable for current difficulties or limitations. The purpose of this literature review is to find out how to analyze the application of a hospital management information system using the HOT FIT method. The literature used in this study is to determine the articles that match the inclusion criteria. The data base used is Google Scholar. The year of publication of literature sources taken is the last 5 years between 2018 and 2023, literature sources use English or Indonesian. The results of 5 articles obtained that the analysis of the application of hospital management information systems using the HOT FIT method is by implementing Human (System use, user satisfaction), Organization (Structure, environment), Technology (system quality, information quality, service quality). It can be concluded that the quality of a management information can be assessed from the level of accuracy and level of relevance of the information data. With the HOT FIT method, information can be more relevant and accurate and this information has benefits for its users. It is also Vnecessary for the hospital to improve the quality of the information management system by paying attention to the stages and models used.

Murti Wisnu Ragil Sastyawan; Loekas Soesanto; Bambang Purwanggono; Arfan Bakhtiar

Proceeding. of The International Conference on Business and Economics 2022 Universitas 17 Agustus 1945 Semarang

The information system is one of the strategic means in patient care-oriented management. So far, Regional Hospital RAA Soewondo Pati has never conducted an evaluation related to the management information system (HMIS), so it is not known that the existing system is effective and efficient to answer patient needs. The purpose of this study was to determine the effect of the hospital management information system with the structural equation modeling method approach. This research is a case study research with data collection method using a questionnaire. The data that has been collected is then analyzed using SEM analysis. The results of his research stated that the quality of the system had a significant positive effect on the use of information systems. There is a significant effect of system quality on user satisfaction. There is a significant positive effect between the quality of information on the intensity of the use of information. In this study, the intensity of the use of information systems does not play a role in increasing user satisfaction in using information systems. User satisfaction has a significant positive effect on net benefits.

A.Awaliya Anwar; Andi Khairul Musyawir; Era Pratiwi

Jurnal Fisioterapi dan Ilmu Kesehatan Sisthana (JUFDIKES) 2020 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

The purpose of this study was to analyze the effect of management information systems on the work effectiveness of outpatients at the Prof.Dr.H.M Anwar Makkatutu Regional General Hospital, Bantaeng Regency. The type of research used is quantitative research. This research method uses primary data through a survey using a questionnaire as many as 73 outpatient employees of the Regional General Hospital Prof.Dr.H.M Anwar Makkatutu Bantaeng as the research sample. Data were analyzed through univariate and bivariate analysis with Chi-Square test using SPSS program. The results showed that: (1) The quality of the system showed a value of p = 0.001 < from = 0.05, which means it can be concluded that Ho is rejected, meaning that the system user has an effect on the work effectiveness of outpatients at Prof. Hospital. Dr. H. M. Anwar Makkatutu 2020, (2) The quality of information affects the work effectiveness of employees with a p value = 0.000, (3) System users affect the work effectiveness of outpatients with a p value = 0.000, (4) User satisfaction affects the work effectiveness of outpatients path with p value = 0.000. This shows that the quality of the management information system can increase the work effectiveness of outpatient employees at Prof. Hospital. Dr. H. M. Anwar Makkatutu Bantaeng. If the management information system is good, it will increase the work effectiveness of outpatients and increase employee satisfaction.