Publication Search

The purpose of this study was to analyze the enforcement of civil servant discipline and in the office of the staffing agency and regional human resource development of Lembata Regency. The results showed that (a) The application of disciplinary sanctions against civil servants at the Office of the Civil Service Agency and Regional Human Resources Development of Lembata Regency is applied to civil servants who do not comply with Government Regulation Number 94 of 2021 concerning Civil Servant Discipline as stated in Government Regulations article 4 and article 5 and Regent Regulation Number 86 of 2022 in article 4 and article 5 concerning guidelines for implementing the enforcement of State Civil Apparatus discipline within the Lembata Regency Government; (b) External and internal obstacles occur in Lembata Regency which greatly affect the level of discipline of civil servants so that it is necessary to increase human resources and also SOPs in the process of enforcing discipline in Lembata Regency. The author's suggestions (a) there is a need for increased discipline. The author assesses the steps and procedures taken to enforce the discipline of civil servants as government officials in Lembata Regency based on data from the Lembata Regency Regional Personnel and Human Resources Development Agency in accordance with existing regulations starting from the stage of summoning coaching and imposing disciplinary sanctions, but in enforcement it often experiences obstacles that make the enforcement process often hampered (b) The factors that cause obstacles in the implementation of civil servant discipline in Lembata Regency are, still low awareness of employees to act and be disciplined in carrying out their duties.

The provision of credit facilities in its development will always require collateral. This is due to the necessity of the Law, as well as for the security of the granting of credit, in the sense that the receivables from the bank will be guaranteed by the existence of collateral. Credit more often accepts collateral objects in the form of immovable objects, one of which is land rights because it is easy and certain in its execution. The purpose of this study was to determine the procedure for realizing credit with land collateral at BRI Karanganyar Branch Office, BRI Karanganyar Branch Office's actions against loans that fall into the doubtful category, and how to resolve if the credit in the doubtful category decreases in quality to the bad credit category. The results of this study are the procedure for realizing credit with land collateral at BRI Karanganyar Branch Office.

The existence of citizenship administration service is quite crucial for a country, apart from being able to register data every resident in its territory, it is also influential to the further development plans. The aim of this research is to determine the conformity of the implementation of Kemayoran District service in accordance with George Edward III's theory and its effectiveness in serving the community. The chosen and implemented method in this research is descriptive qualitative with data acquisition techniques through interviews, field observasions, and documentation studies. The obtained data will be analyzed and processed by using several stages, namely data collection, data reduction, data presentation, and data conclusion. The result of this research is the existence of the conformity of citizenship administration service implementation in accordance with George Edward III's theory and it is effectively implemented so as it obtain the high satisfaction from the community..

This research aims to develop an efficient and reliable information system for the financial report sorting process at the Office of the Provincial Financial and Asset Management Agency of North Sumatra, using a comprehensive project management approach. The research methodology involves user needs analysis, designing a responsive web-based system, development using the latest technology, and thorough testing to ensure system security and performance. The expected outcome is improved efficiency and accuracy in financial report sorting, with the potential for synergistic integration with existing systems for better public financial management in the region.

The Regional Asset Management Agency (BKAD) of North Sumatra Province still uses a manual file management system for financial reports, namely by using physical folders. This system is considered to be ineffective and inefficient, and has a high risk of file damage or loss. This can lead to delays in the preparation of financial reports. This study aims to design a computerized file management information system for financial reports. This system is expected to improve the effectiveness, efficiency, transparency, and accountability of financial file management in BKAD. This system is designed using a structured database to store financial file information. Stakeholders can easily find the information they need through this system.

Standard Operating Procedures (SOP) are documents that contain a series of standardized written instructions regarding various office administration processes. This document includes how to carry out the work, the time of implementation, the place of implementation, and the actors involved in the activity. SOP is one of the main references regarding steps or stages related to applicable activities which are work activities in an agency, therefore SOP can be said to be a series of written instructions carried out regarding various government administration processes. This research aims to reveal the SOP at the Telullimpoe Village Office in providing services for making indigent certificates, especially in Tellulimpoe Village, Majauleng District, Wajo Regency. For this reason, information collection is carried out through direct observation, filling out questionnaires, and collecting supporting data in the form of official documents. The results of the research show that the SOP for the service of making disability certificates in Tellulimpoe Village, Majauleng District, Wajo Regency is very good. This is supported by research results which reveal that the SOP in the service for making certificates cannot be included in the very good category.

This research was carried out at the Ugi Village Office, Sabbangparu District, Wajo Regency. The research will begin from March to June 2024. This research aims to determine the work environment of employees at the Ugi Village Office, Sabbanparu District, Wajo Regency, to determine organizational commitment at the Ugi Village Office, Sabbangparu District, Wajo Regency, and to determine the relationship between the work environment and organizational commitment at the Office. Ugi Village, Sabbangparu District, Wajo Regency. The method used is a census type with a quantitative associative approach. The results of this research show that the work environment carried out at the Ugi Village Office, Sabbangparu Subdistrict, Wajo Regency, has a score of 297 and is included in the good category of the average ideal score in the dimensions of the physical work environment and non-physical work environment. Organizational commitment at the Ugi Village Office, Sabbangparu District, Wajo Regency is included in the good category with a score of 361 from the average ideal score. This can be seen from the dimensions of organizational commitment based on personal, job characteristics, structural characteristics and work experience. To find out that the work environment has a positive and significant relationship to organizational commitment at the Ugi Village Office, Sabbangparu District, Wajo Regency.

This research was carried out at the Ugi Village Office, Sabbangparu District, Wajo Regency. The implementation of the research will start from March to June 2024. This study aims to find out the working environment of employees at the Ugi Village Office, Sabbanparu District, Wajo Regency, to find out the organizational commitment at the Ugi Village Office, Sabbangparu District, Wajo Regency, and to find out the relationship between the work environment and organizational commitment at the Ugi Village Office, Sabbangparu District, Wajo Regency. The method used is a census type with a quantitative associative approach.The results of this study show that the work environment carried out at the Ugi Kacamatan Sabbangparu Village Office, Wajo Regency, has a value of 297 and is included in the category of both the average ideal value in the dimensions of the physical work environment and the non-physical work environment. The organizational commitment at the Ugi Village Office, Sabbangparu District, Wajo Regency is included in the good category with a score of 361 from the average ideal value. This is seen from the dimension of organizational commitment based on personalization, job characteristics, structural characteristics and work experience. To find out the work environment is positively and significantly related to the organization's commitment to the Ugi Village Office, Sabbangparu District, Wajo Regency.    

Pelayaran Siltor Adimulia which operates in the field of Ship Agency Services, which has served many domestic and foreign ships, PT. Siltor Adimulia Shipping has a combination of knowledge of the shipping industry and Marine services with experienced staff, and always provides needs with satisfaction. Operational department of PT. Siltor Adimulia Shipping will take care of all the needs and requirements for extending the ship's safety certificate. The results of the research regarding ship safety certificate extension services, the agent's role is to prepare everything in the procedures for extending ship safety certificates until a new certificate is issued. The activity for extending the ship's safety certificate went quite well but was less than optimal, due to a lack of coordination between the ship and the Marine Inspector who came to the ship during the inspection. For the stages of extending the AHTS ship safety certificate. PACIFIC BRONZE at PT. Sailing Siltor Adimulia Batam on the Batam Special KSOP is more optimal, it is recommended to increase good cooperation and time coordination to improve communication channels between the ship and the Marine Inspector when they want to carry out this work.

Pulau Rantau Village is one of the villages under the working area of ​​Tanah Grogot District. Community Service by providing material related to TQM so that village employees are able to carry out their duties and responsibilities well, namely by providing maximum service to every community who needs services at the village office. The target of implementing this activity is all employees at the Pulau Rantau Village Office, Tanah Grogot District, with the material of Implementing TQM in Improving the Quality of Excellent Service carried out through lecture and question and answer discussion methods. In this activity, the importance of cooperation between all village officials in providing services to the community is also conveyed, so that excellent quality service and satisfaction is felt by every community member who receives services at the village office.

This article discusses the application of insurance in Financing Credit for Affordable Housing Ownership (KPR FLPP) by PT. Bank Sumut Syariah Branch Office of Trade Auxiliary. The objectives of this study are to identify the role of insurance in mitigating credit risks in FLPP KPR financing and to evaluate its effectiveness in the context of Islamic banking services. The method employed involves primary data collection through interviews with bank officials and insurance policyholders, as well as secondary data analysis of historical insurance claim data and credit performance. The research findings indicate that the application of insurance in FLPP KPR financing can enhance the bank's confidence in credit risk management, provide financial protection for the bank, and ensure smooth installment payments for customers. In conclusion, insurance in FLPP KPR financing plays a strategic role in supporting the sustainability of Islamic banking business by effectively managing credit risks.

This research aims to analyze the marketing strategy of AJB Bumiputera 1912 at the Medan Regional Office by considering various aspects such as market segmentation, promotional strategies, product distribution, premium policies and customer response. The research methods used include literature observation, analysis of internal company data, and interviews with relevant stakeholders. The research results show that the company has succeeded in identifying responsive market segments, implementing various promotional strategies, and building an extensive distribution network. However, there is room for improvement in each aspect of marketing. This analysis provides a strong basis for developing more effective marketing strategies in the future, with the hope of improving company performance and maintaining competitiveness in an increasingly competitive insurance market. The conclusions of this research provide comprehensive insight into the challenges and opportunities faced by AJB Bumiputera 1912 in the Medan Regional Office in optimizing their marketing strategy to achieve sustainable business goals.

Old Age Security (JHT) is an important program in the social security system in Indonesia which is organized by the Employment Social Security Administering Agency (BPJS). Despite being a vital form of social protection, JHT claims management is often in the spotlight due to the various challenges it faces, including effectiveness, efficiency and fairness in disbursement of claims. In this context, this research aims to analyze JHT claims management at the Pratama Rantau Prapat BPJS Employment Branch Office. This study uses a qualitative research method with a case study approach. Data was collected through direct observation, interviews with officers and participants, as well as analysis of documents related to the claims process. The research results show that the JHT claims process faces various challenges, including the long time it takes to complete a claim, a lack of transparency and communication, and gaps in understanding between participants and officers. The conclusion of this research is that significant improvements are needed in JHT claims management. Recommendations for improvement include increasing process efficiency, increasing transparency and communication, and simplifying claims procedures. Implementation of these recommendations is expected to improve the quality of JHT claims services and provide greater benefits for participants in their preparation for a more financially secure retirement.

This study aims to determine the implementation of special rights for women workers at PT Bank Tabungan Negara (Persero) Tbk Solo Branch Office. The type of legal research used is empirical juridical legal research which is descriptive in nature using a statute approach. The type of legal material used is primary legal material and secondary legal material. The legal material collection technique used is indept interview (in-depth interview) and literature study while the legal material analysis technique used is the deduction method. The results of this study indicate that the implementation of the fulfillment of special rights for female workers at PT Bank Tabungan Negara (Persero) Tbk Solo Branch Office based on applicable laws and regulations has not been fully fulfilled. Menstrual leave has not been specifically regulated in the employment agreement between the Company and female workers. The conclusion was obtained from interviews with female workers at PT Bank Tabungan Negara (Persero) Tbk Solo Branch Office.

Untuk mewujudkan pelayanan publik yang berkualitas (prima) merupakan salah satu ciri kepemerintahan yang baik (good governance) sebagai tujuan dan pendayagunaan aparatur negara. Disadari bahwa kebijakan pendayagunaan aparatur negara khususnya memperhatikan tuntutan dan dinamika masyarakat yang berada dalam suasana euphoria reformasi, demokratisasi, desentralisasi, otonomi daerah dan penegakan Hak Azazi Manusia, termasuk antisipasi terhadap kemajuan ilmu pengetahuan dan teknologi. Oleh karena itu, peningkatan kualitas pelayanan publik merupakan upaya terus-menerus, berkelanjutan dan dilaksanakan oleh semua jajaran aparatur pemerintah. Adapun rumusan masalah yaitu bagaiamana prinsip pelayanan yang diaktualisasi dan bagaimana konfigurasi konkret aktualisasi prinsip pelayanan. Adapun metode penelitan yaitu kuantitatif, Data yang terkumpul kemudian di analisa dengan teknik analisis data menggunakan SPSS 16.0 for windows.  Untuk menyajikan data yang sistematis berdasarkan quisioner yang diberikan kepada responden dan diperkuat oleh observasi langsung kemudian jumlah responden sebanyak 39 orang. Adapun hasil penelitian yaitu mayoritas atau dominan responden menjawab baik dengan jumlah responden yang memberikan tanggapan baik sebanyak 20 orang dari 39 responden atau mencapai 51,28 %. kurang baik dengan jumlah responden yang memberikan tanggapan kurang baik sebanyak 20 orang dari 39 responden atau mencapai 51,18 %.          

Floods are disasters that often occur in Indonesia. Disasters caused by hydrometeorological factors always increase every year. Even though sometimes it doesn't cause many casualties, this disaster still damages infrastructure and significantly disrupts the economic stability of the community. The characteristics of floods are very diverse, floods can be caused by high rainfall without adequate soil absorption or can occur in the form of flash irrigation failures. South Kalimantan is a city known as the "City of a Thousand Rivers", which of course cannot be separated from flooding situations every rainy season. One of them is quite common in urban areas, especially the city of Banjarbaru. The dense population and the presence of rivers sometimes cause flooding, especially if the intensity of rainfall lasts long enough. Likewise, what often happens in the Kemuning Banjarbaru sub-district, floods that often come suddenly have become a normal activity for local residents. Without hesitation, there were even (9) RTs that were affected by the flash flood. Even though they are used to facing floods, especially when the rainy season arrives, residents are still advised to always be alert.

In order to achieve effective and efficient organizational goals, it is necessary to improve employee performance at BPJS Health Magelang Branch. Suitability of workload for each employee is an important factor in creating good conditions for each employee. Apart from that, the condition of employees with low stress and high satisfaction with the organization is a key variable in realizing increased employee performance. This research aims to determine the influence of these three variables on employee performance. The method and analysis used in the research is a quantitative method with multiple regression analysis. The data collection technique used was a questionnaire to all permanent employees at BPJS Health Magelang Branch with a total of 48 respondents. The results of this research show that first, there is a significant and negative influence of workload on employee performance as evidenced by the calculated t value of -3.096 and a significance of 0.003. Second, work stress has a significant and negative influence on employee performance as evidenced by the calculated t value of -2.642 and a significance of 0.011. Third, job satisfaction also has a significant and positive influence on employee performance as evidenced by the calculated t value of 2.641 and a significance of 0.018. Fourth, from the results of calculating the coefficient of determination it can be concluded that workload, work stress and job satisfaction together have an influence on employee performance was 56.5%.

Tujuan penelitian dan pemberdayaan masyarakat  dengan metode kaji tindak tentang   pelayanan pemadam kebakaran dan kedaruratan  di Sektor Kaliwungu dilaksanakan dengan pendekatan penelitian  dan kegiatan pemberdayaan masyarakat  mencegah kebakaran  melalui  kegiatan sosialisasi tentang pentingnya mencegah kebakaran  di  perumahan, tempat usaha dan kantor secara aman dari  kebakaran,  pengenalan hotline telepon 112, pengenalan alat pemadam kebakaran dan  menanggulangi  kedaruratan.  Warga Desa Kaliwungu berencana menyusun rencana tindak lanjut  untuk secara partisipatif membentuk kelompok relawan pemadam kebakaran di desa.

The Influence of Tax Audit Implementation on the Level of Compliance of Individual Taxpayers at the Gorontalo Pratama Tax Service Office. This study aims to test and determine the influence of Tax Audit Implementation on the Level of Compliance of Individual Taxpayers at the Gorontalo Pratama Tax Service Office. The conclusion of this study is that there is an influence of tax audit implementation on the level of compliance of Individual Taxpayers at the Gorontalo Pratama Tax Service Office by 31.2% while 68.8% is influenced by other factors that are not tested. The steps that should be taken by Account Representatives and Tax Audit Officers are expected to further improve the implementation of audits in accordance with audit standards, because these audit standards can maintain the quality of audits, so that every year the compliance of Individual Taxpayers will continue to increase.    

The problems faced in this study include (1) How is the management information system in the Banjarsari District Office, Ciamis Regency. (2) How is the effectiveness of employee work at the Banjarsari District Office, Ciamis Regency. (3) How does the management information system affect the effectiveness of employee work at the Banjarsari District Office, Ciamis Regency This study aims to study, find out, and analyze (1) The management information system in the Banjarsari District Office, Ciamis Regency. (2) The effectiveness of employee work at the Banjarsari District Office, Ciamis Regency. (3) The effect of the management information system on the effectiveness of employee work at the Banjarsari District Office, Ciamis Regency The method used in this study is an explanatory survey, while the technical data analysis, namely validity test, reliability test, descriptive statistics, Inductive Statistical Analysis (Inferential) with Simple Linear Regression. The results of the study inform that (1) The information management system in the Banjarsari District Office, Ciamis Regency is very high. The highest value on the system quality indicator and the lowest value on the usage indicator. (2) The effectiveness of employee work at the Banjarsari District Office, Ciamis Regency is very high. The highest value on the time measurement indicator and the lowest value on the result measurement indicator. (3) The information management system has a positive effect on the effectiveness of employee work at the Banjarsari District Office, Ciamis Regency. This means that if the information management system is improved, the effectiveness of employee work at the Banjarsari District Office, Ciamis Regency will also increase.