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Employee performance in government agencies often gets a red report card from the public. These problems usually arise as a result of employee performance that is considered unsatisfactory to service users such as not being able to explain service procedures, unprofessional time management and lack of providing solutions to problems encountered. The assessment of employee performance as described by Andrew states; Quantity, Quality, Job knowledge and employee skills in carrying out work are one of the assessments of good performance on employees. The level of public satisfaction is influenced by the performance of employees and in this era of bureaucratic reform is very well considered by the government. The government through the Minister of Administrative Reform and Bureaucratic Reform issued Permenpan No.14 of 2017 which explains the guidelines for community satisfaction surveys in public service delivery units. The purpose of this study was to analyze the effect of village employee performance on community satisfaction in Nginden Jangkungan Village, Surabaya. The method used in this research uses quantitative methods. The population used is the people of Nginden Jangkungan Village using a sample based on the slovin formula which obtained the results of 105 respondents. The technique used in analyzing this research is simple linear regression. In processing the respondent's data, the author uses the SPSS version 26 system and produces an answer which states that the performance variable partially and significantly affects community satisfaction in Nginden Jangkungan Village, Surabaya. Then based on the simultaneous test, the performance variable of Nginden Jangkungan Village employees also has a positive and significant effect on community satisfaction. The conclusion of this study is that there is a significant and positive effect of urban village employee performance on community satisfaction. However, it is necessary to pay attention to the officer's ability to manage time management and responsibility because it is slightly lagging behind other statement items.

Sentani Kota Village as a strategic area experiences significant pressure due to population growth and economic activities, facing complex problems including the conversion of agricultural land and forests into residential and commercial areas, low public awareness about sustainable spatial planning, and weaknesses in law enforcement and supervision. This condition potentially threatens the environmental sustainability and ecosystem of Lake Sentani. This study aims to evaluate the suitability of spatial utilization in Sentani Kota Village, Sentani District, Jayapura Regency, focusing on two main issues: the level of conformity between existing spatial utilization and the Regional Spatial Plan (RTRW) guidelines, and the factors that support and hinder the effectiveness of RTRW implementation. Conducting overlay analysis of existing conditions and spatial pattern maps, complemented by field verification at 28 observation points and stakeholder interviews with the Spatial Planning Agency. The results show that 76.5% (2,759.07 hectares) of spatial utilization conforms to RTRW guidelines, while 22.9% (825.98 hectares) remains non-conforming, and 0.6% (21.66 hectares) violates regulations. Supporting factors include routine monitoring protocols, high conformity levels in designated areas, firm enforcement actions, and community leadership involvement. Conversely, hindering factors encompass low public compliance, non-conforming zones prone to violations, inconsistent enforcement responses, various types of violations, limited sanction mechanisms, and inadequate preventive measures. This study recommends targeted enforcement in critical zones, transition planning for non-conforming areas, lake buffer zone management, enhanced community participation, and systematic monitoring protocols to achieve more effective spatial utilization control.

Terminals serve as transportation nodes that play a vital role in supporting community mobility and urban economic activities. As the capital city of Papua Province with a population of 420,577 inhabitants, Jayapura City requires an efficient transportation system to support increasingly dynamic social and economic activities. Entrop Terminal, as a Type A Terminal and the main transportation hub of Jayapura City, serves various transportation modes ranging from inter-city inter-provincial transport, cross-border transport, intra-provincial inter-city transport, urban transport, to rural transport. However, there is a significant problem where users prefer to wait for public transportation outside the terminal due to long queues inside the terminal, creating a shadow terminal phenomenon. This research aims to evaluate the facilities available at Entrop Type A Terminal in relation to the quality of services provided to users. This evaluation is important to identify facility and service deficiencies that cause users to be reluctant to use the terminal optimally. The research results are expected to provide recommendations for facility improvements and service quality enhancement at Entrop Terminal, so that it can function optimally as the main transportation hub and reduce the shadow terminal problems occurring in Jayapura City.

Sleep is a basic need for every human being. Every human being needs adequate sleep in order to obtain a healthy and good body. Poor sleep quality is one of the causes of many medical ailments and has a strong relationship between physical, psychological and sleep health. According to several studies on sleep quality, a person's sleep quality is influenced by several factors such as physical activity, stress and emotion, surfing the internet, watching television and having other habits such as drinking alcohol, smoking and fast food. The student group is a group that has a fairly solid activity. Students can experience disturbances in the circadian cycle due to increased pressure from the academic environment so that groups of students do not have enough sleep. Some of the stressors from Medical Faculty students include busy class schedules, piled up assignments, anxiety before exams that affect the sleep quality of the Medical Faculty students. To determine the relationship between physical activity and emotional stress on decreased sleep quality in students of the Faculty of Medicine, UMSU class 2018. This study used an analytical descriptive method with a cross sectional design. The data was processed using the SPSS Chi-Square test in June 2022 at the Faculty of Medicine, University of Muhammadiyah North Sumatra. Based on the results of the analysis, the demographic characteristics of the average age of respondents were 22 (range 22-24) years and 97 (74%) of respondents were women, the frequency of poor sleep quality was the highest (79.4%), the frequency of light physical activity as much as (55%) and the frequency of moderate emotional stress (84%). Multivariate analysis showed that the factors that influence the decrease in sleep quality were emotional stress with p value = 0.001. Physical activity statistically did not affect the decrease in sleep quality with p value = 0.993. There is a significant relationship between emotional stress and decreased sleep quality in students of the Faculty of Medicine, University of Muhammadiyah North Sumatra, Class of 2018.

This study discusses the effectiveness of digital counseling services as a form of psychological intervention in reducing political anxiety among urban Indonesians in the post-truth era. This era is characterized by the massive spread of information that is often misleading and triggers public uncertainty and unrest, especially before and during political processes such as elections. Using a qualitative approach with case study methods and in-depth interviews, this study explores the experiences of urban individuals who participate in digital counseling services. The results show that digital counseling is able to provide a reflective and supportive space for individuals to understand and manage their emotions and political perceptions in a healthier way. This intervention has been shown to strengthen psychological resilience, reduce levels of political anxiety, and increase media literacy and critical awareness of urban communities towards national political dynamics. These findings recommend the integration of digital mental health services into psycho-political impact mitigation strategies in the digital era.

The state's efforts to provide accurate and up-to-date population data for various development needs, such as planning policies and public services, are known as the implementation of population administration. Due to the large number of people living in big cities, many non-permanent residents have not been officially registered. This is due to difficult procedures, lack of legal knowledge, and limited access to population registration services. The need to maintain the basic rights of every citizen, both permanent and non-permanent, and ensure orderly administration as part of national development is the basis of the policies used to manage population administration. By ensuring proper data collection, accurate recording, and legal protection for non-permanent residents, proper population administration is expected to be an important tool to reduce the negative impacts of urbanization, especially in the city of Surabaya. This study aims to determine how population administration for non-permanent residents in the city of Surabaya is implemented in the context of urbanization and to suggest more reasonable and efficient policies. The results of the study, which was conducted using a qualitative approach by conducting literature research, in-depth interviews, and policy analysis, showed that simplifying registration procedures, increasing socialization, and increasing cooperation between related institutions are needed to carry out population administration for non-permanent residents.  

This study aims to analyze the strategy of improving the quality of public services through digital innovation in Sunter Agung Urban Village. In the era of globalization and rapid development of information technology, public services are expected to be more responsive, transparent, and efficient. The research used a descriptive qualitative approach with data collection through documentation studies and in-depth interviews with urban village officials and service users. The results showed that the use of digital innovations such as web-based service applications, online queuing systems, and document digitization has had a positive impact on improving service quality, including accelerating administrative processes and increasing community satisfaction. However, various obstacles are still found, including limited network infrastructure, suboptimal human resource capacity in mastering technology, and low digital literacy among the community, especially the elderly. For this reason, the proposed quality improvement strategy includes strengthening institutional capacity through digital training for apparatus, developing technological infrastructure, and digital literacy campaigns involving the wider community. This research is expected to serve as a reference for local governments in developing inclusive and sustainable digital-based public services.

Regional Regulation no. 1 of Bone Bolango Regency in 2024 concerning regional taxes and regional levies states in article 3 concerning PBB-P2 that Rural and Urban Land and Building Tax is a type of district/city tax, so that the Government has the authority to collect Land and Building Tax, especially the Urban sector. The phenomenon found by the servants in the field was complaints from village officials regarding the failure of village programs to run according to expectations because assistance had been provided to the community. The lecture and discussion method of this activity was carried out in one core program activity carried out at the Oluhuta village office in October 2022 which was carried out face-to-face and there was direct interaction with participants, namely Individual Taxpayers (WP OP) of the Oluhuta village community after students conducted field observations related to the data needed before the implementation of the core activity. Door to Door Assistance Method: This method is carried out by students after participants receive material related to the socialization of the importance of PBB-P2 tax compliance. This activity is carried out for one week after the core activity. The results of this community service activity are that the government is expected to involve the private sector in conducting in-depth studies on sources of local revenue, including how to manage them by involving research and assessment institutions and collaborating with universities to carry out activities for village communities.

The rise in Value Added Tax (VAT) from 11% to 12%, which was put into effect in January 2025, has elicited a range of reactions from Indonesian households, particularly those in the urban middle class. This research intends to investigate the effects of the VAT change on consumption habits among this group. Information was gathered through a survey conducted with 400 households in Jakarta, Surabaya, and Bandung utilizing a stratified random sampling technique. A quantitative analysis was performed using multiple linear regression. The findings indicate that while the overall tax burden on basic consumption did not rise significantly due to various mitigating measures, the public's perception of the VAT hike still resulted in a decline in spending—particularly on non-essential items and services. This result underscores the importance of fiscal perception in influencing household consumption patterns. The study suggests that fiscal transparency, public awareness campaigns, and compensatory policies are essential for preserving middle-class purchasing power during initiatives aimed at enhancing national tax revenue.

The purpose of this study was to analyze the factors that influence the existence of slums in Tematta Dorf district, Medan. Slums are one of the serious problems in urban development that affect the quality of life of the community. The method used in this study is a quantitative method with a descriptive approach and multiple regression analysis. Respondents consisted of field surveys, interviews, data received through documents, and residents and relatives. The results of the study indicate that several main factors that influence the existence of slums in this area are income levels, population density, availability of basic infrastructure, and spatial politics. Limited infrastructure and low community income have the most important impacts of these factors. This study concludes that efforts to overcome regional slums require a multidimensional approach by improving infrastructure, spatial sustainability planning and strengthening the community economy.

Limited land in the urban area of Jayapura Regency is a major challenge in the provision of Green Open Space (RTH), even though the existence of RTH is very important to maintain ecological balance and the quality of the community's living environment. In this context, the Dosay Public Cemetery (TPU) has great potential to be optimized as an alternative green space that is multifunctional-ecological, social, and aesthetic. This study aims to assess community perceptions of the utilization of TPU Dosay as a green space, as well as to formulate a strategy for its sustainable development. The approach used was mixed methods, with data collection through a survey using a Likert scale to 35 respondents, open interviews with 9 key informants, as well as SWOT and AHP analysis. The results showed that most people support the development of TPU Dosay as a reflective green space that is comfortable and ecologically valuable. From the results of AHP analysis, policy and regulation aspects are the top priorities in the development strategy, followed by vegetation and accessibility aspects. Strategic recommendations include the preparation of adaptive vegetation zoning, strengthening the local policy framework, active involvement of indigenous communities, and cross-sector collaboration between local governments, academics and the private sector. With the right strategy, the development of TPU Dosay is expected to be an innovative solution in overcoming the shortage of green spaces in Jayapura Regency.

This study aims to evaluate the effectiveness of the National Cash Social Assistance (BST) policy on the purchasing power of communities in Surabaya. BST is a social protection program launched by the Indonesian government in response to the economic impact of the COVID-19 pandemic. The policy targets low-income and vulnerable groups through direct cash transfers, with the goal of maintaining basic consumption levels and preventing a sharp decline in household welfare. This research examines the extent to which the BST program has achieved its objectives, particularly in enhancing or sustaining the purchasing power of its beneficiaries in urban settings. The study employs an evaluative approach using a mixed-methods design, combining quantitative survey data with qualitative interviews involving aid recipients and local-level implementers. The findings indicate that the BST program had a positive short-term impact on household purchasing power, particularly in meeting essential needs such as food and utility expenses. However, several implementation challenges were also identified, including issues of inaccurate beneficiary targeting, delays in distribution, and the relatively small amount of assistance compared to actual household need. These results highlight that the effectiveness of social policy is not solely dependent on budget allocation but also on the precision of its implementation on the ground. Consequently, the study recommends improvements in beneficiary data updating, enhanced transparency in aid distribution, and the development of more adaptive program designs that reflect local socio-economic conditions. The findings are expected to serve as a valuable reference for policymakers in designing more efficient and sustainable social assistance programs in the future.  

This study aims to analyze the effect of population size and open unemployment rate on the Human Development Index (HDI) in Riau Province. The research method used is a descriptive quantitative approach with multiple linear regression analysis. The data used is secondary data based on districts/cities in Riau Province obtained from the Central Statistics Agency (BPS). The analysis results indicate that population size has a positive and significant effect on the HDI, while the open unemployment rate has a negative and significant effect. The F-test also shows that both variables simultaneously have a significant effect on the HDI. The R-squared value of 56.08% indicates that the model adequately explains the variation in the HDI. These findings suggest that improving population quality and reducing unemployment rates are key factors in enhancing human development quality in Riau Province.

The main issue faced by BSI Farm is the suboptimal quality control at each stage of hydroponic kale production, resulting in inconsistent product quality. This study aims to analyze the quality of hydroponic kale products at BSI Farm using the input-process-output (IPO) approach. The analysis covers all stages of production, from the selection of superior seeds, nutrient and water management, cultivation using the NFT (Nutrient Film Technique) system, to harvesting and packaging. The results show that the implementation of strict quality control at each stage successfully produces fresh, clean, pesticide-free kale that meets modern market standards. Production waste is managed through a grading system and utilized as animal feed to minimize environmental impact. The main challenges include pest attacks, plant diseases, and inconsistent harvests due to a lack of standardized procedures. However, these can be addressed through regular monitoring, appropriate use of pesticides and fungicides, and consistent implementation of cultivation SOPs.

Watu Lanur Village is one of the villages in Lamba Leda District, East Manggarai Regency, NTT which belongs to the 3T area (underdeveloped, foremost and outermost), based on Perpres No. 63 of 2020. The village is experiencing low development, geographical location is in the hills, far from urban areas. The village community is still carrying out traditional traditions, one of which is Belis Custom, which causes people to often experience difficulties. PT Permodalan Nasional Madani provides special services for pre -prosperous women through the provision of capital called PNM Mekaar to start a business or who wants to develop a business. The purpose of this study is to determine the success of the capital program in empowering the family's economy in Watu Lanur Village. Data collection of this study from primary data and secondary data, with observation data collection techniques, interviews, and documentation. The method used by this research is descriptive with a qualitative approach. The focus of the problem of this research on families who experience economic difficulties due to traditional traditions. The results of this study indicate that PNM Mekaar is quite successful in providing capital to overcome the sustainability of the main business in the village, namely pigs. Pig -livestock becomes the backbone of the family economy according to tradition there. Every traditional event requires pigs to sacrifice. Obstacles to the capital program in this village, namely the absence of training held by PNM Mekaar caused members not to use capital according to the designation. There is a need for assistance and training to ensure that members can utilize capital productively, so as to improve economic welfare while maintaining tradition.

This community service program aims to improve children's digital literacy in RT.002 RW.009, Kwitang Subdistrict through structured educational outreach. The method applied is a participatory action research approach, involving pre- and post-test assessments using a digital literacy questionnaire. The results showed a significant increase in the average literacy score from 55.3 (pre-test) to 82.6 (post-test), confirming the effectiveness of the intervention. Key improvements were observed in awareness of online safety, understanding of hoaxes, and ethical social media use. This initiative contributes to informed and secure digital behavior in urban communities.

Land use conversion for vertical hospital development in urban areas represents a strategic response to increasing healthcare demands, particularly in regions with limited land availability. This study aims to analyze the impacts of land use conversion on vertical hospital development in Kelurahan Kota Baru, Abepura District, Jayapura City. The research employs qualitative descriptive methods with spatial analysis and field observations from 2015-2025. Results show significant land conversion from 3.16 hectares (2015) to 0.19 hectares (2025), with wetland areas (58.31%) being the most affected. The study reveals positive impacts including improved healthcare access and local economic growth, alongside negative impacts such as reduced green open spaces and environmental pressure. The findings contribute to sustainable urban planning strategies for healthcare infrastructure development in Papua.

This study analyzes the patterns and dynamics of income inequality across districts and municipalities in Aceh Province during the 2022–2024 period using data from the National Socio-Economic Survey (Susenas) published by Statistics Indonesia (BPS). A descriptive-comparative approach was employed with the Gini Ratio as the main indicator to examine spatial variations and inequality trends between urban and rural areas. The results show that Aceh’s Gini Ratio declined from 0.296 in 2022 to 0.294 in 2024, indicating a modest improvement in income distribution. The reduction in inequality mainly occurred in rural areas, while urban regions experienced a slight increase due to the concentration of economic activities among higher-income groups. Banda Aceh and Lhokseumawe recorded the highest inequality levels, whereas Aceh Tengah and Bireuen demonstrated relatively strong income equality. Overall, Aceh remains one of the provinces with low-income inequality in Indonesia but still faces challenges of structural disparities across regions. The findings highlight the need to shift policy orientation from redistributive equality toward productivity-based equality through regional economic integration, empowerment of micro and small enterprises, and the development of inclusive economic sectors to achieve equitable and sustainable growth..

This study aims to analyze the role of the Quick Response Code Indonesian Standard (QRIS) as a key driver in the development of Financial Technology (Fintech) that contributes to increasing financial inclusion in Indonesia. Using qualitative methods through a descriptive approach, this study focuses on exploring and understanding phenomena related to QRIS implementation and its impact on the national digital financial ecosystem. Research data was obtained through literature studies from various relevant primary and secondary sources, thus providing a strong theoretical and practical foundation. The results show that QRIS functions as a link between cross-platform digital payment ecosystems, enabling interconnection between service providers, and facilitating non-cash transaction processes in a faster, safer, and more efficient manner. Furthermore, QRIS not only supports the development of financial technology in urban areas but also expands the reach of digital financial services to remote areas that were previously difficult to access by conventional banking services. Thus, QRIS plays a significant role in encouraging public participation in the formal financial system and helping achieve the national financial inclusion targets set by the government. This study concludes that QRIS is a strategic instrument in strengthening the foundation of Indonesia's digital economic transformation. Increasing financial inclusion not only impacts equitable access to financial services but also contributes to more inclusive and sustainable economic growth. These findings illustrate that QRIS is a technological policy innovation with strategic value, not only as a transaction tool but also as a driving force for digital financial integration in the era of national economic transformation. QRIS is a strategic tool in realizing national financial inclusion targets and supporting the vision of transformation towards Indonesia's digital economy.

This research focuses on the involvement of community organizations (CSOs) in business activities in Makassar City, emphasizing the dynamics of power relations that develop outside the formal framework of the state. In daily practice, CSOs frequently conduct inspections, symbolic enforcement, and even intimidation against business actors despite lacking official government mandates, resulting in a shift in oversight functions to the informal realm. The aim of this research is to understand how CSOs can gain social legitimacy and exercise pseudo-authoritative authority in the public sphere. To address this, the research methods used include in-depth interviews with 18 informants and analysis of 21 relevant documents. The analysis shows that CSOs' authority is formed through informal socio-political networks that rely on three main factors: community support, closeness to security forces, and local media coverage that strengthens their symbolic legitimacy. This then results in pseudo-authority, a form of de facto authority that is accepted in certain social contexts even though it is not legally recognized. Further findings indicate resistance from business actors and community leaders who question the legality and economic impact of mass organization interventions, which are considered to have the potential to hamper the business climate and create uncertainty. However, the weak response from local governments actually emphasizes the gap in formal oversight mechanisms, opening up space for mass organizations to fill this role. This condition indicates that the authorizing environment is not institutional as it should be, but rather social, contested, and dependent on the dynamics of power relations at the local level. Thus, this study provides a picture of how the pseudo-authority practices of mass organizations are formed, accepted, and questioned in the context of urban social and economic governance.