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Mass media serves as a vital communication medium that delivers crucial information to the public. In the digital era, technological advancements have facilitated easier access to news for audiences. This study aims to analyze the framing of the 2024 National Teacher’s Day coverage on the online media platforms sokoguru.id and mediaindonesia.com. Using a qualitative approach guided by Zhongdang Pan and Gerald M. Kosicki’s framing analysis model, this research uncovers how each outlet portrays the theme “Great Teachers, Strong Indonesia.” The findings reveal differing approaches: sokoguru.id focuses on tangible issues like teacher welfare and technological training, while mediaindonesia.com emphasizes symbolic tributes to teachers through celebratory narratives. Both platforms employed the inverted pyramid style in organizing their news and adhered to the 5W+1H elements. However, differences emerged in their thematic and rhetorical structures. This study highlights how media framing influences public perception of educational issues and underscores the importance of teacher welfare in building a high-quality education system.

In this digital era, social media has become an important communication channel for brands, institutions and agencies. Visual Identity Design is important in a brand. Apart from a brand, a visual identity is also needed for an official institution or agency. The function of visual identity design is as a sign of ownership, a means of identity, a promotional tool, a characteristic, and as a sign of the integrity of a brand or agency. The Communication and Informatics Service is an agency that is overseen by a government agency. This agency should build an identity with the aim of having more integrity, consistency and professionalism in the eyes of the public. Application of supergraphics, namely graphic elements that creatively combine visual elements with the aim of giving a strong impression, attracting attention and building a professional image of the Diskominfo agency from other agencies.

The One Stop Service provided by the Indonesian Food and Drug Authority is designed to streamline the registration procedures for herbal medicines, cosmetics, and health supplements. This service is essential for improving efficiency, accessibility, and user satisfaction; however, empirical evaluations of user satisfaction remain limited. Previous studies highlight that service quality, communication, and responsiveness are key factors influencing satisfaction, but specific research on BPOM’s OSS is scarce. This study aims to evaluate user satisfaction levels, identify key determining factors, and provide recommendations for improving the service. A quantitative approach was employed, collecting data through questionnaires from participants who engaged in the service, both offline and online. The results indicate that most respondents were satisfied, particularly with processing time, ease of access, and staff responsiveness. However, areas requiring improvement include the development of digital features, more equitable service distribution, and enhanced transparency in communication. This study offers novelty by emphasizing the importance of a holistic approach that incorporates dimensions of communication, privacy, and inclusivity.

In an increasingly connected digital era, companies are faced with great challenges in managing crisis communication to maintain their reputation when facing emergency situations. This research aims to analyze effective crisis communication strategies in maintaining the company's reputation, focusing on the application of the theory of “Situational Crisis Communication Theory” (SCCT) and “Integrated Crisis Mapping” (ICM). The research method used is a qualitative approach through case studies on companies in Indonesia that have faced a reputation crisis. The results show that rapid response, use of social media, and transparency are crucial components in an effective crisis communication strategy. Companies that apply the SCCT approach, taking into account the type of crisis and the appropriate response, prove to be better able to reduce negative impacts and strengthen a positive image in the eyes of the public. In addition, ICM helps companies customize their communication strategies based on audience emotions, such as fear or anger, thus increasing the level of public trust during a crisis. In conclusion, a structured and adaptive crisis communication strategy can help companies maintain and even improve their reputation in emergency situations.

Information is something that has a very high level of interest information in life. In line with the advancement of information and communication technology, new media has been created as an aspect of interaction and communication. In the process of communicating and disseminating information to the public, the internet becomes an indispensable thing. The reason is, the internet has an interesting program in the form of social media as a tool to spread information to the public. Facebook is one of the social media that people are interested in communicating and disseminating information. Facebook's social media provides a variety of feature options, such as status, photo and video sharing, user-created content. Status, photos, and videos features are commonly used to disseminate information. This form of information dissemination can be a digital design that includes graphic design, illustrations and communicative explanations. A communicative design is a design created to convey information. Where communicative design is absolutely necessary to disseminate information to the public. Communicative design contains valid, interesting, concise information but the information delivered remains easy to understand and clear. That's why information dissemination is well received by the public. This research aims to understand how communicative design should be used to optimize information dissemination on Facebook platforms and its impact on user responses to messages delivered to the Community.

Social media has become an important tool in disseminating health information to the public. This study aims to analyze the influence of social media on the effectiveness of health socialization campaigns in Indonesia. Using survey methods and in-depth interviews, the results of the study indicate that platforms such as Instagram and TikTok are more effective in reaching the younger generation than traditional media. Interactivity and visualization factors of content play an important role in increasing public understanding and participation.

Mosques play a crucial role in the lives of Muslim communities, not only as places of worship but also as centers for disseminating information and facilitating social communication. This study aims to explore the function of mosques in spreading information and facilitating communication, both through traditional methods and modern digital technology. The research utilizes a qualitative approach, involving field studies and in-depth interviews at several mosques in urban and rural areas. The findings indicate that mosques serve as strategic hubs for conveying religious, social, and cultural information through sermons, religious lectures, and community discussions. Mosques also function as public spaces, enabling communication across different social strata and generations. In the digital era, many mosques have embraced social media to reach a wider congregation, though some rural mosques still face technological limitations. The role of mosques in spreading information and facilitating communication has positive impacts on strengthening social solidarity, enhancing religious literacy, and empowering communities. In conclusion, mosques remain vital institutions for reinforcing social cohesion and communication within Muslim communities, though challenges remain in optimizing their role in the modern era.

Public service is a key focus for the government in improving the quality of life of the community. The implementation of e-government is the government's effort to increase the efficiency, transparency, and accessibility of public services through the utilization of information and communication technology. The Department of Population and Civil Registration (Disdukcapil) of Padang City has implemented an online service innovation called SIRANCAK to facilitate the community in accessing population administration services. However, there are still several obstacles such as lack of socialization, uncertainty in procedures, and lack of public understanding in using the SIRANCAK online service system. This study aims to analyze the reliability, responsiveness, and assurance of the services provided by the SIRANCAK online service, as well as provide recommendations to improve the quality of public services at the Disdukcapil of Padang City.

Digital transformation in village governance has become a primary strategy for enhancing efficiency and effectiveness in human resource (HR) management. This study aims to analyze the implementation of digital technology in village government HR management and its impact on productivity and administrative efficiency. Employing a systematic literature review method, this research examines implementation trends, success factors, challenges, and optimal strategies for digitalization in HR management at the village level. The findings indicate that the adoption of technologies such as electronic Human Resource Management (e-HRM), cloud computing, and village information systems contributes to faster administration, increased accountability, and optimized performance of village officials. However, challenges remain in technology adoption, including low digital literacy among village officials, limited information and communication technology (ICT) infrastructure, as well as regulatory and policy constraints. To overcome these hurdles, a comprehensive strategy is required, encompassing capacity building through training, strengthening digital infrastructure, and fostering collaboration among central government, village governments, and the private sector. With appropriate policy implementation, the integration of digital technology in village-level HR management can improve public service quality and support more modern and responsive governance.

As technology advances, communication is a very important aspect of technology. The level of radio competition at radio stations in big cities is quite high in winning the hearts of the audience, so this study aims to analyze the role of the RRI Medan Public Broadcasting Institution in being able to retrieve information on the interests of listeners in the digital era through the application platform that has been made, namely RRI PLAY GO so that generations X and Z can hear information through their respective Gadgets or Cellphones. This study uses a descriptive analysis model with the data obtained as testing material. In this research, a data collection method is needed to answer all the proposed research problems. The results show that the role of RRI PLAY GO is to retrieve enough information to increase listeners' interest in the digital era.

The development of technology and information has had a significant impact on social changes in Indonesia. Rapidly growing digitalization makes communication and mobilization easier, but on the other hand, it also opens up opportunities for crimes in cyberspace, one of which is cybercrime in the field of decency, also known as Sexual Cybercrime. This phenomenon includes acts such as the distribution of pornography, verbal sexual harassment, child exploitation, and grooming for the purpose of sexual harassment. These crimes not only cause troubling social impacts but also pose a major challenge to law enforcement. In response to this phenomenon, the Indonesian government has adopted legal tools such as the Electronic Information and Transaction Law (ITE Law) and the Pornography Law to regulate and tackle crimes that occur in cyberspace.  This paper highlights the importance of responsive law in the face of social change due to technological advances. The author emphasizes that the existence of adaptive regulations is very important to protect the public from the negative impacts of technology, especially in preventing and handling Sexual Cybercrime. The research method used is normative juridical, employing statutory and case approaches. The research objective is to analyze the response of law in the face of social changes related to Sexual Cybercrime.

This research aims to find out “Implementation of Waspada Online Media in Communicating Educational News (Case Study: Waspada Medan City Office)”. The method in this study uses qualitative methods with the form of dataresearch(field research). The results of this study are that 1. The role of alert online media in communicating educational news, it can be concluded that Waspada Daily uses marketing communications such as advertising, sales promotion, public relations, personal selling and direct marketing. 2. Waspada Daily prioritizes establishing good relations with consumers and the community in facing competition with online media. 3. Facing the development of journalism in the digital era like today. This issue is interesting considering that repeatedly world journalism experts predict the death of print mass media every time the onslaught of technological developments occurs from time to time. In the digital age, people who need certain information from all over the world can simply search for it on search engines connected to the internet network anytime and anywhere with sophisticated equipment that is currently growing rapidly.

This article discusses community service program in socialization on the importance of Public Speaking for students of SMPN 2 Nagawutung, in Nagawutung District, Lembata Regency. This activity was motivated by the importance of public speaking skills in digital and globalization era, as well as the limited access to training in rural areas. The aim of this program was to increase awareness, confidence, and public speaking skills of students. Methods used were observation, lectures, simulation, evaluation, and feedback. The activity was carried out on August 2, 2024, involving students from grades 7, 8, and 9. The material provided covered the importance of public speaking, basic techniques of public speaking, and strategies for overcoming anxiety. Results showed positive responses from the village government, school officials, and students.  Students showed enthusiasm and interest in the presented material. In conclusion, this program successfully increased students' awareness of the importance of public speaking skills in their academic and social lives. Recommendations include further training and development of extracurricular activities focused on public speaking to support the ongoing development of students' interests and talents.

The purpose of this research is to determine the implementation of e-government in public information services through the digital village smart website, the factors that become obstacles, and efforts to overcome these obstacle factors in order to improve public information services through the digital village smart website in Tegal Angus Village. . Researchers use Edward III's theory in Subarsono, 2011:90-92 with four indicators, namely; 1) Communication; 2) Resources; 3) Disposition; and 4) Bureaucratic structure, with descriptive qualitative research methods. The results of this research are that communication is considered effective with the village government by conducting outreach. However, human and non-human resources, such as the quality of human resources, internet access, and educational background, are still the main obstacles. Efforts to overcome these obstacles include digital technology training, outreach via social media, direct technical assistance, and promotions by community leaders.

The increasing use of digital platforms in the healthcare industry has highlighted the importance of effective communication, especially in English, as it is the primary language for disseminating global health information. This study examines the linguistic aspects of English usage in health information delivery on digital platforms, focusing on clarity, accessibility, and accuracy. The research aims to analyze how linguistic features, such as word choice, sentence structure, and tone, impact the comprehension of health-related content by diverse audiences.The study employs a qualitative approach, analyzing a sample of health-related websites, social media posts, and mobile health applications. Discourse analysis is used to identify patterns and strategies in the presentation of information, particularly how technical medical terms are simplified for laypeople.The findings reveal that while most platforms aim for clarity and inclusivity, inconsistencies in language use and overly technical jargon often hinder comprehension. Additionally, the use of complex sentence structures can create barriers, especially for non-native English speakers.The study concludes that improving linguistic accessibility on digital health platforms can enhance public understanding and engagement with health information, contributing to better health outcomes. Recommendations for creating more user-friendly, linguistically accessible content are also provided.

This article discusses the Public Relations (PR) strategies implemented by the Department of Communication and Informatics (Diskominfo) of Binjai City to enhance the positive image of the Binjai City Government. This study adopts a qualitative approach, analyzing primary data from interviews with the head of the news and audiovisual division and the IKP (Public Communication and Information) team members of Diskominfo Binjai, along with secondary data from related documents. The analysis reveals that Diskominfo Binjai has employed various PR strategies, including information campaigns, social media activities, public events, and collaboration with local mass media. It was also found that the use of information and communication technology (ICT) is an integral part of their PR strategy. This study highlights the importance of PR in building and maintaining a positive image of local government in the current digital era, particularly concerning sensitive issues.

Disinformation in public services is a systemic problem that hampers bureaucratic efficiency and directly harms citizens, particularly in motor vehicle administration units with dynamic procedures and frequently changing regulations. This study aims to analyze the SHOLAWAT BRO (Sosialisasi Lewat Whatsapp Broadcasting) innovation as a WhatsApp Broadcasting-based digital public communication system developed by UPT SAMSAT Malang Utara and Batu Kota to address service disinformation. The analysis was conducted using two theoretical frameworks: Rogers' Diffusion of Innovation Theory (2003) through five innovation attributes and Cangara's Digital Public Communication Model (2016) through six communication elements. This study employed a descriptive qualitative approach with data collection techniques consisting of in-depth interviews with seven informants, non-participatory observation, and documentation study, analyzed using the interactive model of Miles, Huberman, and Saldaña (2014) with data validity established through source and method triangulation. The findings indicate that SHOLAWAT BRO fulfills all innovation diffusion attributes and public communication elements synergistically, resulting in a decrease in document rejection rates from 8.5 percent to 1.7 percent, an 88.35 percent reduction in disinformation complaints, an increase in the Community Satisfaction Index on the information aspect from 2.61 to 3.71 on a four-point scale, and a 734.8 percent growth in registered contacts over three years of implementation. This study concludes that SHOLAWAT BRO represents an effective, inclusive, and highly replicable anti-disinformation digital public communication model for other public service agencies in Indonesia within the framework of bureaucratic digital transformation.

Background : The problem found at the Sayang Bunda Makassar General Hospital was a decrease in patients after the end of COVID-19 in 2023, there were visit data of 147 patients in January – July. Objective : The purpose of this study is to determine the role of Public Relations in increasing the existence of the hospital. Method : This type of research used qualitative research methods. Methods collected documentation data and in-depth interviews to Result : The research results obtained at the general hospital unfortunately have not been fulfilled in terms of social activities which were only held in 2020, as for the results of observations of social activities and published on social media, this provides satisfaction that the service at the general hospital unfortunately has not collaborated with BPJS insurance, as for communication through media, it has not been fulfilled so that the internet is widely used, social media such as Instagram, as well as the educational dimension when carrying out activities.   such as handling mass circumcisions or providing direct health services. Suggestion : The hospital needs to improve marketing management by digitalizing marketing, promoting health through electronic media as well as re-organizing social activities, improving facilities and infrastructure as well as access to payment via card (JKN-KIS) at Sayang Bunda General Hospital.

This study examines the role of the Sukabumi District Police (Polres) in tackling online prostitution cases based on Law Number 21 of 2007 concerning the Eradication of Human Trafficking Crimes. Online prostitution has rapidly developed with the advancement of information and communication technology, where perpetrators use social media and messaging applications to offer sexual services anonymously. This study employs a qualitative method with a normative juridical approach, involving in-depth interviews with police officers, legal document analysis, and field observations. The results indicate that the Sukabumi District Police face various challenges, including limited human resources and technology, as well as difficulties in cooperating with internet service providers. Nevertheless, the Sukabumi District Police have implemented various strategies, such as enhancing digital forensics capabilities and public awareness campaigns, to address these issues. The study concludes that law enforcement against online prostitution requires collaborative efforts between law enforcement officers, internet service providers, and the community. The recommendations generated include increasing the capacity of police personnel in digital forensics and improving cross-agency cooperation for more effective law enforcement.

The digital literacy level in Indonesia is only 62%. This number is the lowest compared to other ASEAN countries, which average 70%. Therefore, acceleration is needed to catch up with digital literacy levels in various regions in Indonesia, including Ciamis Regency. This needs to be done to encourage people to avoid all types of technological fraud and to be better prepared to face the digital era in the future. This research aims to evaluate the effectiveness of the digital literacy program launched by the Ciamis Regency Communication and Information Service (Dinas Komunikasi dan Informatika ) based on the Smart Society 5.0 concept. This research method uses descriptive data collection techniques through literature, interviews and related data analysis. The research results show that the Smart Society 5.0-based digital literacy program by the Ciamis District Communication and Information Office has had a positive impact in increasing people's understanding of digital technology, expanding access to information, and encouraging active participation in digital life. However, there are several obstacles faced, such as limited access to digital infrastructure, lack of public awareness of the importance of digital literacy, and challenges in maintaining the interest of program participants. This research provides important input for related parties in increasing the effectiveness and sustainability of digital literacy programs in Ciamis Regency and provides a basis for further research in this field.