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Anne Abdul Rachman

Journal of Administrative and Sosial Science (JASS) 2022 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

An abstranct is a brief summary of a research article, thesis, review, conference proceeding or Management of incoming and outgoing mail archives is an important activity that must be carried out by an agency. Correspondence activities must get serious attention, because the contents of the letter to the agency will be a means of achieving the goals of the agency, therefore it is necessary to have good mail management in a company or agency. Therefore, the government issued Governor Regulation Number 1 of 2011 concerning the management of dynamic archives, mail management must be developed by means of information technology and developed into a means of regional government office administration system. The purpose of this study is to describe the management of incoming and outgoing mail archives at the General Bureau and Equipment for the Regional Secretariat of Sulawesi Province. The research approach used is descriptive qualitative and is supported by secondary data. The type of data used is primary data obtained from interviews and secondary data obtained from data processing and observation. The data analysis technique starts from collecting information through interviews and at the final stage by drawing conclusions. The results showed that the management of incoming and outgoing mail archives at the General Bureau and Equipment of the Regional Secretariat of South Sulawesi Province had not run effectively and efficiently, where the management of outgoing mail had not been running properly, which was caused by facilities and infrastructure factors as well as unsupporting human resources.

Yerikho Azmy Rheamirza

Prospect : Jurnal Manajemen dan Akuntansi 2021 STIE Rajawali Purworejo

This research aims to test the determinants of location, service quality and customer satisfaction regarding switching intention at "Wisma Sadewa" Pangenrejo, Purworejo. Data collection techniques in this research were obtained by observation, interviews, questionnaires, documentation and literature study. The sampling technique used was a saturated sample of 16 people. The research methods in this research were multiple correlation analysis, multiple regression, t test and determination test. The results of multiple regression testing obtained the equation Y=3.355+0.950X1+0.549X2+0.117X3. Adjusted R Square is 0.908, this number is called the coefficient of determination value. The determination value is 0.908 or 90.8%. Based on the level of significance, α=0.05 with a confidence level of 95% with ttabel =n-k-1, it is obtained that ttabel is 1,796, while the calculation results produce fhitung Location variable (X1) of 3.22 2 So the value of fhitung is greater than the value of ttabel (3,222 >1.796) or a sig value of 0.007 (P<0.05), so that the Location variable (X1) has a positive and significant effect on Switching Intention (Y). ttabel (1.886 >1.796) or a sig value of 0.030 (P<0.05), so that the service quality variable (X2) has a positive and significant effect on Switching Intention (Y). ttabel (0.619 <1.796) or a sig value of 0.548 (P>0.05), so that the customer satisfaction variable (X3) does not have a positive and significant effect on Switching Intention (Y). Based on the SPSS output results above, with a level of significance, α = 0.05 with a confidence level of 95% with fhitung =n-k-1, it is obtained that ftabel is 2,328, while the calculation results based on table 4.32 which are carried out produce fhitung The variable location, service quality and customer satisfaction is 50,399. So the value of fhitung is greater than the value of ftabel (50,399 > 2,328) or a sig value of 0.00 (P<0.05), so that the variables Location, Service Quality and Customer Satisfaction have a positive and significant influence on the Switching Intention (Y) decision. Based on the results The research conducted by the author provides suggestions for Wisma Sadewa continues to improve the quality of facilities and infrastructure as well as providing supporting services including technicians, cleaning staff and security staff to support customer satisfaction.  

Nursyamsyi, Muhamad Ricky; Imaniawan, Fabriyan Fandi Dwi

Jurnal Elektronika dan Komputer 2021 STEKOM PRESS

PT. Dayamitra Telekomunikasi or Mitratel is a subsidiary of PT Telkom Indonesia (Persero) Tbk which is engaged in providing telecommunications infrastructure. Mitratel has been in the telecommunications tower business since 2008. To date, Mitratel has managed more than 13,700 telecommunication towers spread throughout Indonesia. The choice of a website as a company's communication medium with the public is the right decision considering that the website can provide information or messages to anyone who wants that information even though they are in different parts of the world. The website built by the company can provide information related to the company's activities that are considered worthy to be known by the public. Through the website, the public can also find out the company in sufficient detail, starting from the profile, vision and mission, history, contacts, and activities carried out by the company. So far, the Mitratel website has never been evaluated, so the authors evaluate using the Webqual method and Importance Performance Analysis. The results obtained indicate that there are still many parts of the Mitratel website that must be improved.

Fahlefi, Wilis

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2021 Sekolah Tinggi Ilmu Ekonomi Totalwin

During the Covid-19 Pandemic, educational institutions carried out distance learning online. For areas that are included in the green zone, face-to-face learning can be carried out with a limited time and comply with health protocols. One of the learning innovations that can be carried out by educational institutions is blended learning-based learning, including at the Yogyakarta Administrative Management Academy. This study aims to determine learning planning, implementation of learning, and evaluation of learning based on blended learning at the Yogyakarta Administrative Management Academy. The study used a qualitative approach with descriptive methods. Data were obtained through observation, interviews, and documentation studies. The results showed that at the planning stage, the two Yogyakarta AMA with the blended learning model during the Covid-19 pandemic were supported by existing facilities and infrastructure. In the implementation phase, AMA Yogyakarta applies a group division system. Some groups are offline and some are online learning. However, conditions changed very quickly, Yogyakarta became a red zone so it was not allowed to carry out face-to-face learning. At the evaluation stage, AMA Yogyakarta conducted a website-based online evaluation.

Moh. Dahlan Sely

Jurnal Rumpun Ilmu Kesehatan 2021 Pusat Riset dan Inovasi Nasional

Cadres are voluntary workers recruited from, by and for the community who are tasked with assisting the smooth running of health services. The performance of Posyadu cadres experienced a decline in the early 2000s as a result of a prolonged multi-dimensional crisis, this is known because there were reports of malnutrition from various parts of the country. The decline was felt following the lack of cadre skills, no Posyandu operational support, inadequate facilities and infrastructure and weak coaching. The purpose of this study was to describe the performance of posyandu cadres with the satisfaction of mothers of children under five at the Posyandu, Wakasihu Village, Central Maluku Regency. The type of research used is descriptive research. The population in this study were all mothers under five who visited the posyandu as many as 30 toddlers. The sampling technique in this study is total sampling, which means that all populations are sampled. So that the sample found in this study amounted to 30 people or respondents. The results showed that the mothers under five studied who said that the performance of cadres was good amounted to 13 people (56.7%), and the performance of cadres was not good amounted to 17 people (43.3%). Furthermore, from the 30 respondents who were examined, it can be seen that the number of respondents who said they were satisfied with the performance of the cadres were 18 people (60.0%), and respondents who said they were not satisfied were 12 people (40.0%). It was concluded statistically and illustrated that the performance of cadres still had opinions from mothers of children under five that they were not good at providing services at the posyandu. It was also concluded that statistically some respondents or mothers of toddlers still said that they were satisfied with the performance of cadres.

Ika Pratiwi

Jurnal Pengabdian Masyarakat Waradin 2021 Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

This  research   was  conducted   at  Nostalgia   Restaurant   The  Sidji  Hotel Pekalongan which aims to analyze and explain the influence of food product quality and service on guest satisfaction  which is experiencing  poorly good conditions including color, appearance, portion, tecture, temperature and level of maturity of a food  product  not in accordance  with  guest  expectations  and  there  are some infrastructure services that do not meet the standards in providing services to guests. The research data were obtained through questionnaires and interviews. The sample used in the study was 100 respondents. The research results are expected to provide useful information for the manager and guest satisfaction. The data obtained were processed   using   descriptive   analysis   and   quantitative   statistical   analysis. Quantitative analysis uses multiple regression analysis to determine the effect of the independent variable on the dependent variable, model test, hypothesis testing, and however before the test is carried out, the validity and reliability tests are conducted first. The results of the regression analysis show that there is an increase in the quality of food products and services on guest satisfaction. Then the test results of multiple regression analysis show a significant F value, with a correlation value of determination  R2 square of 0.598. This shows that the quality of food products and services significantly affects guest satisfaction together with a close relationship of 59.8%. This shows that to increase guest satisfaction, it is necessary to increase the quality of products, both food and beverages served to guests, as well as excellent service in accordance with guest expectations.

Darmawan, Rizqi Wahyu; Sudarsono, Sudarsono; Wahyudi, Nur

Jurnal Faidatuna 2021 STAI Denpasar Bali

Management of educational facilities and infrastructure has an important role regarding the quality of educational institutions where consumers can feel that the management of educational facilities and infrastructure has met expectations or exceeded expectations. It is also intended to attract as much interest as possible to the community towards MI Tawakkal and maintain the image and quality of MI Tawakkal Denpasar. The focus of this research is: (1) What is the management strategy for educational facilities and infrastructure at MI Tawakkal Denpasar?, (2) How is consumer satisfaction with education about educational facilities and infrastructure at MI Tawakkal Denpasar?. This study aims to: (1) determine the management strategy of educational facilities and infrastructure at MI Denpasar, (2) determine consumer satisfaction with education about educational facilities and infrastructure at MI Tawakkal Denpasar. The method used is a qualitative method, the data collection techniques used are interviews, observation, and documentation. Based on this research, it shows that: 1) The management process of school facilities and infrastructure in improving the quality of educational services at MI Tawakkal Denpasar starts from planning needs through open meetings with internal and external school parties, procurement with funding sources independently or from the government, inventory recording in the school Asset Book, use of facilities and infrastructure that are quite good and not complicated, periodic and routine maintenance, elimination of facilities that are not suitable for use, monitoring and reporting as evaluation material for the coming year, 2) Consumer satisfaction with education regarding the management of educational facilities and infrastructure in MI Tawakkal Denpasar is quite satisfied because it has quite complete facilities and excellent management of infrastructure.

Amala, Gushaini Ikhsaniafi; Mahrusun, Mahrusun; Dinansyah, Dinansyah

Jurnal Faidatuna 2021 STAI Denpasar Bali

The use of methods in learning the Koran is one of the efforts in optimizing the learning of the Koran for students. So the school needs to choose the right method. Which is the selection of the right method can optimize the results of learning to read and write the Koran in students. The purpose of this study was to determine: (1) the ability of students in learning to read and write the Koran at MI Insan Mulia, Jimbaran (2) The application model of the Tilawati method used in an effort to optimize the ability to read and write the Koran in students at MI Insan Mulia, Jimbaran (3) supporting and inhibiting factors while applying the Tilawati method in optimizing learning to read and write the Koran for students at MI Insan Mulia, Jimbaran for the 2020/2021 academic year. This type of research is qualitative. Data collection techniques used in this study were observation, interviews, and documentation. The results of the study revealed that: (1) Students' learning outcomes of the Koran decreased slightly in the odd semester and began to increase in the even semester of the 2020/2021 school year (2) The use of the tilawati method can optimize students' reading and writing skills of the Koran (3) Supporting factors of optimizing learning The Qur'an with the tilawati method at MI Insan Mulia is an adequate Madrasah infrastructure and an effective method. While the inhibiting factor is that some teachers have not been certified as tilawati teachers.

M. Harry Mulya Zein; Sisca Septiani

Journal of Administrative and Sosial Science (JASS) 2021 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This study evaluates the quality of local government public services in fire disaster management. Using a descriptive qualitative approach, this study focuses on interviews, observation, and documentation techniques for data analysis. The results identified a shortage of firefighting equipment and a significant reliance on the sub-district as the primary coordinator with the DPKPB. Despite rapid response efforts from the subdistrict government, more public education on fire prevention and handling still needs to be done. The main challenges are inhibiting factors such as natural conditions, lack of public awareness, and lack of infrastructure. This research suggests improved equipment provision, more effective community outreach, infrastructure development, and coordination between agencies and communities to quickly and efficiently respond to fire emergencies.    

Sugiarto, Sugiarto; Santi Widiastuti

JURNAL ILMIAH KOMPUTER GRAFIS 2021 UNIVERSITAS STEKOM

Main Objective: This study explores the work vacancy advertising for graphic designers in some countries and appraises differences in economic, and educational infrastructure. Background problem: The designer's role is changing and building a more critical advancement to the organization. The job and expertise of a graphic designer as commonly associated with boundless visual results, equally designing for flyers and having knowledge of typography and visual content. Apart from that, graphic designers job and competent in equal employment, study, and technology. The expansive work and skill set of graphic designers mien a challenge for lecturers and professionals alike to carry abreast of the work of graphic designers. Novelty: For design professionals and lecturers, employment provides an intermediary for compassionate labor advertising which can format academic activities and self-improvement intentions. In design research, job Ads bring information about the competencies demanded by employers in the design professional field as well as about the organization's level of knowledge of the profession. Research Method: This study uses the doc analysis method in traditional and digital graphic design job advertisements to investigate the skills that organizations seek when recruiting graphic designers. Finding/Result: The job and skills of a graphic designer are more expansive than repeatedly characterized. Graphic designers primarily provide digital and print jobs. Graphic designers primarily provide digital and print jobs. To do this kind of job, a graphic designer must have not only visual design experiences but also experiences generally identical with other areas, equally “business”, “project management”, and “research”. Conclusion: The results of this study indicate that job advertisements reverse the former during interpretive job advancement for graphic designers in the future. As a suggestion for investigating future professional development, design researchers should make more careful use of the opportunity and scope contributed by job advertisements. Keywords: Job Advertisement, Graphic design, Graphic Designer

Ira Zulfa; Hendri Syahputra; Ahyar Faisal

Jurnal Elektronika dan Komputer 2021 STEKOM PRESS

The purpose of this thesis is to produce tangible results in providing comfort or convenience in controlling electrical appliances, including turning on or off lights at home and controlling other electrical appliances. The method used in making the Design of Control System for Electrical Equipment Using Bluetooth Based on the Atmega 328 Microcontroller is a prototype. This research method consists of several stages, library research, analytical methods, design and implementation methods. The results achieved are reducing the number of fires due to electrical short circuits and increasing aspects of comfort and convenience for users as well as people with disabilities and the elderly, who find it difficult to stand or to reach lights and the implementation of infrastructure devices, where a series of these tools can work after bluetooth devices are available in the community. android smartphones. connected to the bluetooth module connected to the arduino microcontroller. Basically, using the principle of this tool, the user must be able to operate a smartphone based on the Android operating system. The conclusion is that this equipment has been tested and can be used as a controller of power tools with a lightweight android smartphone via a Bluetooth connection without having to press the switch button.

Felyta Emasriani; Reni Rahmadewi

Jurnal Elektronika dan Komputer 2021 STEKOM PRESS

Recently, the need for cellular telecommunication services in Indonesia refers to a very large number. This customer growth rate must be balanced with infrastructure development. PT. Telkomsel carries out scheduled maintenance or maintenance activities on BTS devices. Based on these problems, the research carried out by the author aims to find out and understand the repair or repair procedures on computerized BTS devices at PT. Telkomsel, Karawang. The result of the research is that it is known that the application of a computerized system at PT. Telekomunikasi Selular GraPaRi Karawang helps the process of repairing BTS devices in meeting information needs. To monitor damage to BTS equipment, it is done by means of an alarm monitoring system using the iManager u2000 software.

Sulistyowati Sulistyowati; Andar Sri Sumantri

Jurnal Ilmiah Komputerisasi Akuntansi 2021 Universitas Sains dan Teknologi Komputer

Transportation includes several things in relation to moving from one place to another such as road infrastructure, modes of transportation, to the management of its management. The existence of the terminal cannot be separated from the transportation component, especially the public transportation system. The existence of terminals is often accused of being the cause of congestion, this is due to incomplete planning for land use patterns, road network patterns, population distribution patterns, movement needs, operational systems and service levels that lead to a low level of terminal effectiveness.This study aims to determine the effect of the role of the department of transportation, infrastructure, and employee performance on the effectiveness of the Magersari type C terminal in Magelang City. Data was collected using a research instrument in the form of a questionnaire. The sample in this study were 75 respondents, namely public transport drivers at the Magersari type C terminal. The method of analysis used multiple linear regression analysis. The regression formulation in this study is as follows:Y = 2,048 + 0,314X1 + 0,198X2 + 0,258X3 + µ. The results of multiple linear regression showed that there was a partial positive effect on the role of the transportation agency on the effectiveness of the terminal (tcount 3.195 > ttable 1.99346), infrastructure to the effectiveness of the terminal (tcount 2.598 > ttable 1.99346) and employee performance on the effectiveness of the terminal (tcount 2.882 > ttable 1.99346). The influence of the three research variables is very strong with the correlation coefficient of determination (Adjusted R2) = 0.538 which means that the variables of the role of the transportation service (X1), infrastructure (X2), and employee performance (X3) have an effect of 53.8% on the effectiveness of the terminal (Y ) and 46.2% (100% - 53.8%) influenced by variables outside this study.

M. Harry Mulya Zein; Sisca Septiani

Journal of Administrative and Sosial Science (JASS) 2021 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Village development will not be separated from community participation because it is the primary beneficiary of development and becomes a development actor. This study examines exploring planning to participatory evaluation involving rural communities in evaluating village development programs. This makes it possible to provide feedback, monitor progress, and identify changes needed to implement development programs. The study used a qualitative approach, using primary data from interviews and relevant secondary data. The results of community research are included in village development planning through Musrembang. In the implementation stage of community development, they are also involved even though not all communities participate in the village development process. Participatory management in development in Liunggunung Village is in the infrastructure development approach and other fields such as health. The community is involved and contributes to infrastructure development and other fields. Community participation can lead to empowering rural communities, increasing their decision-making capacity, and strengthening social networks in communities. Communities involved in the decision-making and implementation of village development projects tend to have a higher sense of ownership of the project. The active participation of the community in village development has a positive impact on the sustainability of the program and the improvement of the community's quality of life. Community participation in village development is essential for sustainable development, community empowerment, and improved quality of life locally.    

Richasanty Septima S

Jurnal Elektronika dan Komputer 2020 STEKOM PRESS

Department of Culture , Tourism , Youth and Sports Central Aceh district especially in tourism is in charge of managing and developing infrastructure for tourism, the selection of a tourist attraction right capable of giving the best decision with the information on the sights with AHP ( Analytical Hierarchy Prsocess ) that match the criteria , Election Decision Support System using AHP Attractions Java based , Using Netbeans and MySQL as data storage .

M. Harry Mulya Zein; Sisca Septiani

Journal of Administrative and Sosial Science (JASS) 2020 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This study aims to analyze the dynamics of the rural economy in Sukajaya Village, a newly formed village from expansion. Through a qualitative approach, this study examines strengths, weaknesses, opportunities, and threats in the agricultural, MSME, and social sectors in Sukajaya Village. It was found that Sukajaya Village has advantages in agriculture and culinary MSMEs but faces challenges such as a lack of government support and understanding of the digital economy. This research also reveals social problems, especially in education. Proposed solutions include improving digital infrastructure, entrepreneurship education, and social interventions for schooling. This research provides important insights into rural economic empowerment that can help Sukajaya Village face challenges and seize opportunities.

Yuningsih, Neneng Yani; Saefulrahman, Iyep

Adi Widya: Jurnal Pengabdian Masyarakat 2020 Lembaga Penelitian dan Pengabdian Masyarakat

In village development, the availability of accurate village profile data has an impact on its consistency policy direction.  However, there are some problems that are encountered to be able to update it including the quality of human resources, finance and infrastructure. Therefore, Community Service Program (PKM) activity is intended to provide knowledge about the importance of updating data in planning village development and helping the government update profile data and potential of their villages. The method used is training in updating basic data based on family data which is carried out by providing material and its implementation in the field. Community Service Program can be carried out according to the planned schedule, especially in the provision of training materials. Meanwhile, implementation of material in the training could not be carried out because it was constrained because lack of information technology. However, in general the Community Service Program in Neglasari Village was going well, marked by an increasing participant knowledge and an acceleration of online data updating assisted by students who were doing Community Service Program. Indirectly, this achievement at the same time show that the obstacles faced by Neglasari Village were not only on its human resources but rather on aspects of financial support and infrastructure. The actual presence from the government is needed to support the updating of the profile and potential data of this village because it is not only the village institution that requires it, but rather the central and regional governments.

M. Harry Mulya Zein; Sisca Septiani

Journal of Administrative and Sosial Science (JASS) 2020 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This study aims to examine the quality of public services in Pusakajaya District, Subang Regency, focusing on citizens' basic needs and civil rights. This study used qualitative and descriptive methods, with data collected through interviews and observations. Data analysis is done through data reduction, presentation, and conclusions. The results showed that the quality of service at the Pusakajaya sub-district office was not satisfactory, mainly due to limited physical infrastructure and service facilities, such as the absence of a comfortable waiting room, inadequate service room, and lack of air conditioning facilities. Despite these barriers, service processes generally conform to existing standards. Supporting factors for service quality are employee work motivation while inhibiting factors include employee shortages and inadequate infrastructure. This study suggests improvements in human resource management, acceleration of infrastructure development, and increased employee motivation as important steps to improve service quality. It is hoped that with this improvement, the quality of service in Pusakajaya District can meet the needs and expectations of the community more effectively.

Nina Mistriani

Gemawisata: Jurnal Ilmiah Pariwisata 2020 Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia

Potential Attraction of Puri Mataram Sleman Yogyakarta Regency is a trending topic for tourists as a tourist destination in Sleman Regency with the cultural concept of Mataram kingdom. Located in Drono. Tridadi village, Sleman, Yogyakarta. The research is to find out the strategy for developing natural tourist attraction. This research is qualitative research, applying facts in the field. Attraction of Puri Mataram get attention of the Indonesian Vice President in managing through BUMDes Tridadi Makmur increasing the construction activities, additions and management of infrastructure facilities that are balanced with increasing quality of services provided, making Puri Mataram a natural tourist attraction as a leading tourist destination in Sleman Regenc. Methods of approaching tourism components 5A (Accessibility, Accommodations, Attraction, Activities Amenities). The conclusion of a quality and balanced development strategy pays attention to 3 main steps, namely short-term focused emphasis, medium term emphasizing consolidation and long-term focus on development.

Sri Wahyuni; Siti Astariyani Latjui

Jurnal Fisioterapi dan Ilmu Kesehatan Sisthana (JUFDIKES) 2020 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Workload is the ability of the worker's body to accept the job. From the standpoint of ergonomics, every workload received must be appropriate and balanced against the physical and psychological ability. The good Response time for patients is <5 minutes. Handling of emergency is the whole act performed in emergency conditions that are effectively and efficiently. The purpose of this study was to determine the relationship workload response time nurses with nurses in emergency departments of RSUD Bitung General Hospital. This study was descriptive and cross sectional study. Samples were taken based on the number of respondents as many as 31 nurses by using total sampling. The data collection is done by filling out the observation sheet and questionnaire. Furthermore, the data that has been collected processed with the aid statistics analyzed by chi square test with significance level is ? = 0.05. After the results, the value of p = 0.008, this may imply that there is a relationship between the workload of nurses response time. CONCLUSIONS of this study found that there is a relationship between nurses workload response time. Suggestions for the research was taking place is setting a good system including facilities and infrastructure in order to nurse response time can be improved.