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Maisyarah Azmamiyani; Zenita Kurniasari

Journal of Creative Student Research 2023 Pusat Riset dan Inovasi Nasional

There are many facilities provided by airport organizers to support passenger comfort. In this case, in particular, are the facilities provided to make it easier for passengers to get to and from the plane to the arrival terminal. The use of garbarata plays an important role in services with the aim of providing comfort and satisfaction for passengers, so that passengers do not need to get off the runway and walk far from the plane to the arrival terminal or from the departure terminal to the plane. This study aims to determine whether there is an effect of the use of garbarata and how much influence it has on passenger satisfaction at Depati Amir Pangkal Pinang Airport. The population of this study was 16,727 respondents with 100 samples and data processing using SPSS (Statistical Program for Social Science). This study uses a quantitative approach based on statistical information, the reason researchers use a quantitative approach in this study is because the data that is the object of this study is the processing result of filling out the questionnaire. The results of the research that has been discussed, we can conclude that the sig value of Garbarata Facilities (X) on Passenger Satisfaction (Y) is 0.000 <0.05 so it can be concluded that Ho is rejected, then there is a significant influence between one variable of garbarata facilities (X) on passenger satisfaction variable (Y). Garbarata Facility variable contributes 0.703 or 70.3% to passenger satisfaction and the remaining 29.7% is influenced by other factors.

Neng Winda; Yunus Purnama

Journal of Creative Student Research 2023 Pusat Riset dan Inovasi Nasional

The supervision carried out by AMC is for all movements on the apron during take off and landing. The purpose of this study was to determine the performance evaluation of the apron movement control (AMC) unit in monitoring facilities in the apron area, constraints on facilities in the apron area, and solutions to constraints on facilities in the apron area at PT. Angkasa Pura I Yogyakarta International Airport. This research was conducted for 1 month, namely in March 2023 which was conducted at Yogyakarta International Airport, this research is a qualitative research. Primary data obtained directly by observation and interviews. Secondary data obtained indirectly through documentation, literature and company data. Data collection techniques using observation methods, semi-structured interviews, and documentation. The results of the research were tested for the validity of the data using source, technique, and time triangulation. The result of the study is the evaluation of the performance of the AMC unit in monitoring facilities in the apron area using the MBO (Management by Objectives) method based on planning, monitoring and review. There are several problems with facilities in the apron area such as aviobridge 4C, 8A and 8C are damaged, aviobridge 4C slowdown is too slow, GSE is parked in No Parking Area (NPA), there is no Equipment Parking Area (EPA) marking, GSE is parked below fixbridge, CCTV error/connection to server fails, and CCTV is blurry if the weather is rainy. Some of the solutions for the problem facilities in the apron area are waiting for spare parts, coordinating with the mechanical unit, reprimanding and ordering groundhandling to move the GSE, reporting EPA markings to be added, and reporting to the ICT unit.

Rony Pangadilan; Alfian Alfian

Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) 2023 FEB Universitas Maritim Semarang

The analysis of this research is whether the work environment and work facilities have an effecthas a positive and significant effect on employee performance at the Representative Council OfficeRegional People of West Sumatra Province. The method that I use in this research isquantitative method with the help of the SPSS 22.0 program. This study uses analysismultiple linear regression. The population in this study were all House of Representatives employeesRegional People of West Sumatra Province, and Sample A total of 89 respondents. primary datausing the Questionnaire. This study shows that the work environment has a positive effectand significant to the performance of employees of the Regional Representatives Council of Sumatra ProvinceWest. tested and acceptable based on the t-count value of Variable X1 3.258 t-table 1.663 andsign value (0.002 < 0.005) The magnitude of the influence of the work environment (X1) on performanceemployees (Y) of 0.191 units. Work facilities have a positive effect on employee performance.tested and acceptable based on t-count (5.480) t-table (1.663) and sign (0.00) < 0.05.the magnitude of the influence of work facilities (X2) on performance (Y) is 0.445. which meanevery time there is a good work facility it will increase performance by 0.445 units. R² valueis 0.467 which indicates that the independent variable (X1,X2) explains the effectto the dependent variable namely Employee Performance of 0.467 or 46.7%. conclusion onIn this study, the work environment and work facilities have a positive and significant effecton the performance of employees at the Regional People's Representative Council office of Sumatra ProvinceWest.

Budi Satrio Wibowo; Dety Mulyanti

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2023 International Forum of Researchers and Lecturers

The pharmacy is a pharmaceutical service facility where pharmacists practice pharmacy. In this case the pharmacist is responsible for creating good service quality according to consumer expectations and satisfaction with services. Customer satisfaction is the key to the success of a business. Satisfied customers will become loyal customers. They will tend to make repeat purchases and become product promoters, which in turn will increase the pharmacy's revenue. The purpose of writing this scientific article is to find out and review from a theoretical point of view various literature and how to analyze the quality of franchise pharmacy services on customer quality. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review, namely the analysis of pharmacy quality on customer satisfaction is influenced by product quality, service quality, price, emotional factors and cost easiness. It was concluded that after being analyzed from various theories and literature, customer satisfaction is one indicator that is widely used in measuring the service quality of a product, both goods and services. Service quality can also affect customer loyalty directly and affect customer loyalty indirectly through satisfaction. Customer satisfaction is strongly influenced by the quality of pharmacy services. For pharmacies that provide pharmaceutical services, it is also necessary to improve service quality standards. One important aspect that needs to be considered to maintain the consistency of pharmaceutical services is to maintain the attributes of each dimension of service quality provided to customers. Customers will be satisfied if their needs are met according to their expectations. In addition, it is also necessary to evaluate each service activity.

Keisha Yudhistira; Rifaldi Faturrahman; Muhammad Fathur Rizki; Siti Sahara

Jurnal Manajemen Riset Inovasi 2023 Pusat Riset dan Inovasi Nasional

The Jakarta Integrated Moda Raya Raya train (MRT), is one of the transportation options for the people of Jakarta in their activities. Inaugurated on March 24, 2019, several problems were complained about by passengers, namely regarding the perception of ease of transactions and customer value. Satisfaction with Perceived Ease of Transaction such as easy to learn, easy to use, clear, easy to understand, skillful, and easy to use. Satisfaction with Customer Value paid is due to added value, suitability of costs with benefits, ease of obtaining services. This research is intended for Jakarta MRT customers to have significant simultaneous satisfaction for using the Jakarta Integrated Moda Raya Train (MRT) according to Ticket Prices, Facilities and Perceptions of Ease of Transaction. Satisfaction of passengers of the Jakarta Integrated Moda Raya Train (MRT) on Perceptions of Transaction Ease and Customer Value which are jointly perceived, namely punctuality satisfaction, facility completeness satisfaction, price suitability satisfaction, departure schedule satisfaction, and function and facility satisfaction. This research was also conducted to find out how the quality of service or service, the perception of the price of MRT transportation services, and how the facilities on the MRT. Whether and how important service quality plays a role in the level of satisfaction of MRT passengers. The research method used in this research is descriptive research which is one type of quantitative research approach. This study uses a questionnaire distribution of questionnaires to 20 users or who have used MRT transportation services. In the questionnaire we provide choices about the quality of station facilities, train units, service quality, timeliness of departure, and how the fare is adjusted for MRT transportation services. In the study we found that service quality plays a very important role in the level of satisfaction of MRT passengers.

Fariz Harindra Syam; Dara Wisdianti; Suryani Sajar; Saiful Bahri

The International Conference on Education, Social Sciences and Technology 2023 International Forum of Researchers and Lecturers

Educational and research facilities are important for a university. Universitas Pembangunan Panca Budi (UNPAB) wants to provide the best educational and research facilities for its academic community. Living lab and Industrial Park is one of the facilities that UNPAB wants to provide and will greatly support educational and research activities within the university. Based on this, a good Living Lab and Industrial Park area masterplan is needed to create an efficient area. The concept offered in the planning of the Living Lab and Industrial Park Area is Tropical Sustainable while still considering local cultural values. The facility plans provided are livestock areas, agricultural and plantation areas, product processing areas, sports facilities areas, management offices, and ecotourism areas. The living lab and industrial park area is expected to become a superior educational and research facility and can be a producer of products and innovations of UNPAB academics and researchers.

S. Hardi Widiyanto

Jurnal Media Administrasi 2023 Universitas 17 Agustus 1945 Semarang, Indonesia

In itsiiefforts to improveiipublic servicesiiin the fieldiiof urbaniitransportation, the Departmentiiof Transportation isiirequired toiimaximize itsiirole, namely as a policy maker (regulator), facility provider (facilitator), and as a supervisor (evaluator). As intended, the target to be achieved by the Department of Transportation is the creation of transportation services that are effective, integrated, sufficient capacity, affordable rates, orderly, orderly, smooth and fast, safe, secure, easy, timely and comfortable and efficient in a unified national transportation network. . This study uses aiidescriptive researchiimethod with a qualitativeiiapproach. Sourcesiiof data usediiare primaryiidata and secondary data. Dataiicollection techniquesiiwith observation, interviewsiiand documentation. Theiiresearch instrumentsiiused were theiiresearchersiithemselves, interviewiiguides, andiifield notes.ii Theiiresults of this study are (1) Pekalongan CityiiTransportationiiService has an important role as an agency that handles the transportation sector in general. Iniiconnection with efforts toiiimprove services to theiicommunity, one of the efforts made by the Pekalongan City Transportation Service is to improve services to theiicommunity in the field of city itransportation services, (2) In an effort to improve services, the community's response to city transportation services in Pekalongan City reaped positive and negative responses. (3) There are supporting factors as well as inhibiting factors from the Pekalongan City Transportation Service in improving public services in the field of urban transportation. Supporting factors include, adequateiiresource capabilities, the communityiiis required to playiian active role suchiias using cityiitransportation in an orderlyiimanner andiinot stoppingiipublic transportationiiin anyiiplace, asiiwelliias providingiiadequate facilitiesiiand infrastructure. Whileiithe inhibitingiifactors are related to competition in theiibusiness worldiibetween publiciitransportationiiand privateiivehicles and theiiexistence of other transportationiiservices.

Kuncoro Adhi Gautama; Widya Setiafindari

Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim 2022 Fakultas Teknik Universitas Maritim AMNI Semarang

PT GMP Sukses Makmur Indonesia is a company engaged in the production of Bubble Wrap (bubbled plastic). This company produces 818,680 rolls with an average monthly production of 68,223 rolls. The problem that often arises at Pt Gmp Sukses Makmur Indonesia is the high production machine delay time with a downtime of 705.43 hours and a breakdown of 663.33 hours in one year, so the engine performance is less effective. This can lead to not achieving production targets which cause losses. The purpose of this study is to determine the effectiveness of the Bubble Wrap production machine using the Overall Resource Effectiveness (ORE) measuring tool and to find the causes of the problems that have been carried out using the ORE method on Bubble Wrap production machines during the period September 2021 – August 2022. ORE is a method that is useful in measuring the effectiveness of production time by taking into account the resources which include humans, machines, materials and methods. In the ORE method there are seven factors that are measured including readiness, availability of facility, changover efficiency, availability of material, availability of manpower, performance efficiency, dan quality rate. The results of measuring machine effectiveness using the Overall Resource Effectiveness (ORE) method for Ektruder machines were 76.41%, Crushers 99.59%, Cooling 98.99%, Mixers 99.79%, and Air Compressors 98.88%. Based on the method used, it is known that in the Bubble Wrap production process, the extruder machine does not meet the ORE standard of 85%, while the influencing factors are performance efficiency and quality rate. where the value of performance efficiency and Quality rate does not meet the standard so that it affects the high value of Overall Resource Effectiveness (ORE).

Fahrizal, Fahrizal; Iwan Rizal Setiawan; Prajoko

Jurnal Elektronika dan Komputer 2022 STEKOM PRESS

Football School (SSB) is a supporting facility for children who have potential in the field of soccer in order to improve their skills. Football is a large ball game played in teams with a team of 10 players and 1 goalkeeper. In this game, teamwork is an important value that must be possessed to achieve competitive victory. However, along with problems in the form of discrepancies in operational standardization in soccer schools, causing negative public perceptions of the existence of this school. Therefore, a research was conducted to build a decision-making model in determining the choice of soccer schools in accordance with legal standards for children, namely using the Analytical Hierarchy Process (AHP) method. The AHP method is one method that can solve a problem because there is a hierarchy where there are several important aspects, namely Objects, Criteria, Sub Criteria, and Alternatives. By combining data and knowledge, it can increase effectiveness in decision makers. It is hoped that in the future, this research can help the community to support their children in the field of soccer by determining the appropriate soccer school.

Endaryono Endaryono; Mahyudi Mahyudi; Aswin saputra; Indra Kurniawan

Jurnal Suara Pengabdian 45 2022 LPPM Universitas 17 Agustus 1945 Semarang

Working and studying from home is a demand that must be done at this time, since the Covid-19 pandemic due to the Corona virus. Schools were closed, teaching and learning activities were transferred online at home. Due to these demands, many teachers and parents are required to start adapting to distance learning activities, using technology. Bridging this, Google Indonesia launched the Teaching from Home initiative. Google provides a special website for teaching and learning activities for school students, in the Indonesian version. With this facility, anyone, including teachers, can create internal project hubs, team sites, publicly displayed sites, and more. Everything is done without the help of designers, programmers and IT. With the new Google Sites, creating a site is easy. This training is intended for teachers who are still not clear and looking confused how to create Google Sites to support distance learning between teachers and students to make it more interesting and fun.

Hendra Fahruddin Siregar

The International Conference on Education, Social Sciences and Technology 2022 International Forum of Researchers and Lecturers

The Feasibility Study of the Revitalization of the Merdeka Field in Medan City is to obtain a Foundation of the Planning and Design Program regarding the Development of the Merdeka Field Area in Medan City that meets the needs of the community as a nationally viable public facility. The feasibility study of the revitalization of Merdeka Field in Medan used primary data and secondary data. In the feasibility study of the revitalization of Merdeka Medan Field, it was analyzed through spatial aspects through Medan City Bylaw No.1 of 2022 concerning Regional Spatial Planning (RTRW) and Medan City Zoning Regulations from 2022 to 2042. The result of the feasibility study of the revitalization of Merdeka Field Medan is that the concept planned for the revitalization of Merdeka Square is in accordance with the Regional Spatial Plan (RTRW) of the city of Medan by remaining a Green Open Space (RTH) that functions as a catchment area. In addition, the Merdeka Square area also provides Blue Open Space (RTB) which can function as a medium for water storage and prevention of flooding.    

Hendri Syahputra; Husna Gemasih; Gusfriyanto

JURNAL ILMIAH KOMPUTER GRAFIS 2022 UNIVERSITAS STEKOM

Field Work Practice is a training facility for informatics engineering students to develop, implement and answer problems faced by their environment. The problem that occurs is where the management and data collection of student data is still carried out semi-systemically because it is recorded in a spreadsheet application so that the data is not structured properly, as a result, information from the placement/assignment process, reporting, and classification of PKL student data is less relevant, accurate and timely. and sometimes human error occurs. Therefore we need a system that is able to make it easier to manage student data from street vendors participants into relevant, accurate and timely information when needed entitled "Web-Based Field Work Practice Information System (PKL). This system is built using the CodeIgniter framework and CSS Layout Bootstrap, then this system will be tested through the blackbox method and compatibility testing. So that we get a system that is able to make it easier to manage student data from street vendors participants into relevant, accurate and timely information when needed.

Gregorius, Gregorius Rinduh Iriane; Delfiana Khatarina Tangkuya

Jurnal Elektronika dan Komputer 2021 STEKOM PRESS

The more rapid development of universities in Indonesia, the competition between universities is getting bigger so that the quality and facilities of each university greatly affect the attractiveness and competitiveness of universities. College of Computer Informatics Management (STIKOM) Uyelindo Kupang has 672 students. The campus of STIKOM Uyelindo Kupang has three departments, namely, first-class informatics engineering, undergraduate information systems and D3 informatics engineering with each accredited B. The development and improvement of lecture and practicum facility services at (STIKOM) Uyelindo Kupang is very important to be monitored and maintained. If the campus has provided services and facilities for students but these services and facilities are not monitored and maintained, sooner or later the services and facilities provided will be damaged and can no longer be used. The purpose of this research is to build a complaint information system website for lecture facilities and practicum to help and facilitate students. Based on the results of the test analysis using the Slovin method, there is an average value of 87% with Strongly Agree (SS) criteria. Even with the index value, when viewed based on the type of variable, there are several question items with unfavorable criteria. Question items with these criteria need to be considered for future website development. In the future, the website development will take into account the lowest index value of each indicator, especially those with poor and bad criteria.

Esther Siringo-ringo

Jurnal Rumpun Ilmu Kesehatan 2021 Pusat Riset dan Inovasi Nasional

Cervical cancer is a malignancy in the cervix or cervical uterus. Efforts made to detect cervical cancer include cervical cancer screening with Inspection of Visual Acetate (IVA) method. The purpose of this study was to analyze the factors that influenced the interest in visiting the inspection of Visual Acetate (IVA) Inspection by Productive age women in Sipahutar Health Center in 2019. The type of this study was the Cross Sectional method. The population in the study was productive age women in Sipahutar Public Health Center. The eligible women were 4408 women and 96 women were taken as sample . The results of the study stated that there was a significant influence between age and interest in visiting; education; knowledge; access to information; health services; support of health and socio-cultural personnel with p value <0.05. The variable that most influenceing was the interest in IVA examination visits is access to information with a value of Rp. 95,615. It is hoped that productive age women will increase its knowledge about the dangers of cervical cancer and participate in the early detection of cervical cancer using the IVA method at the health care facility.

rosadi, muhammad asep; Kuat Indartono

JURNAL ILMIAH KOMPUTER GRAFIS 2021 UNIVERSITAS STEKOM

The development of information technology is currently increasing rapidly from year to year. One evidence of technological development or advancement is the presence of the internet. The internet has many important benefits for human life. An example of the benefits of having the internet is its popular website. Website is one type of service or facility provided by the internet which is most widely used for various services in many fields, including education, namely schools. Madrasah Aliyah Syamsul Huda, an Islamic-based high school, which is located in Kedungreja District. Madrasah Aliyah Syamsul Huda uses the website as a medium for delivering information related to Madrasah Aliyah Syamsul Huda to students and prospective students. The better the quality of a website, the more users are interested in accessing the website. The purpose of this study is to measure the service quality of the Madrasah Aliyah Syamsul Huda website, a measurement of the measurement of website users on the level of performance and level of importance. The method in this research is the WebQual 4.0 method which consists of 3 variables, namely usability, information quality, quality of service interaction, this study also uses the IPA (Importance Performance Analysis) method. The population in this study were students, teachers, and the community with a sample of 80 respondents. The results showed that 89.03% of the Madrasah Aliyah Syamsul Huda website services had met the respondents' expectations and the Cartesian Impotance Performance Analysis (IPA) results diagram showed that the variables that were of good quality and had to be maintained were US6, IQ1, IQ4, IQ7, and SIQ3. because it has met the expected performance of the respondent. Meanwhile, the variables that are important and are in priority for improvement are IQ3, IQ5, SIQ1, and SIQ6.

Dahlia, Dahlia; Doyoharjo, Anggo

Adi Widya: Jurnal Pengabdian Masyarakat 2020 Lembaga Penelitian dan Pengabdian Masyarakat

ABSTRACTThis community service activity entitled "Socialization of Law No.13 of 1998 concerning the Welfare of the Elderly" aims to increase awareness of the importance of improving the welfare of the community in the elderly, so that the elderly can achieve increased welfare. This community service activity should be of benefit to various parties, including contributing to more awareness and improvement of the welfare of the elderly, especially in the city of Surakarta. It is the implementation of the Tri Dharma of Higher Education, especially the third Dharma, and the results can be used as input to LPPM and as a support for other Tri Dharma activities, namely Education and Research. This community service was carried out on-line using the windows-teams facility with about 35 participants. The implementation was carried out by means of webinars using windows-teams due to restrictions on human meetings as a result of the Covid-19 pandemic. Keynote : socialization, welfare, elderly. ABSTRACTKegiatan Pengabdian kepada masyarakat yang berjudul “Sosialisasi Undang-Undang No.13 Tahun 1998 Tentang Kesejahteraan Lanjut  Usia” ini bertujuan untuk meningkatkan kesadaran tentang pentingnya peningkatan kesejahteran masyarakat pada kelompok lanjut usia, sehingga para lanjut usia nantinya dapat tercapai peningkatan  kesejahteraannya. Kegiatan Pengabdian kepada masyarakat ini hendaknya bermanfaat kepada berbagai pihak, antara lain memberikan kontribusi untuk lebih menumbuhkan kesadaran dan peningkatan kesejahteraan para lanjut usia, terutama di kota Surakarta.  Merupakan pelaksanaan Tri Dharma Perguruan Tinggi, khususnya Dharma ketiga, dan hasilnya dapat menjadi masukan kepada LPPM dan sebagai pendukung kegiatan Tri dharma lainnya yaitu Pendidikan dan Penelitian. Pengabdian kepada masyarakat ini dilaksanakan secara on-line dengan menggunakan sarana windows-teams dengan peserta sekitar 35 orang. Pelaksanaan dilakukan dengan cara webinar menggunakan  windows-teams karena adanya   pembatasan pertemuan antar manusia sebagai akibat pandemic covid 19. Kata kunci: sosialisasi, kesejahteraan, lanjut usia

Migunani; Kevin Aditama

Jurnal Elektronika dan Komputer 2020 STEKOM PRESS

Virtual teachers are devices or agents with the function of replacing the role of humans (teachers) with their teaching skills. The virtual teacher also has a function as task facilitator and is presented during training, especially when the teacher is actually not present. The virtual teacher's objectivity is carried out by explaining the subject matter in a virtual environment, for example, virtual independent learning. In the western world, virtual schools are quite widely applied, especially to students who are homeschooling. In a virtual school, all materials, assignments and grades are accessed via the internet. The virtual teacher concept refers to a device that provides guidance and practice. Teachers who are equipped with interactive agent functions that can provide direction and feedback in order to improve student abilities. By utilizing natural language processing (NLP) and pattern matching to help students learn alone without being accompanied by a teacher. NLP is used as a learning tool as outlined in the text of the sentence as part of the learning material which is done virtually. Meanwhile, pattern matching is used to group the questions asked so that the computer can gain an understanding of the questions posed by students. This grouping aims to solve problems with different word order which basically have different meanings. The teacher has the facility to make material, make questions, and answer student questions. A teacher can add knowledge about the database to enrich the source of knowledge for students.

Puryandani, Siti

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2011 Sekolah Tinggi Ilmu Ekonomi Totalwin

Strategic capacity involves an investment decision that must match resource capabilities to a long term demand forecast. This paper explain factors to be taken into account in selecting capapcity additions for both manufacturing and service include : the likely effects of economies of scale, the effects of experience curve, the impact of changing facility focus and balance among production stages and the degree of flexibility of facilities and the workforce.