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Indah Flecia Putri; Clarissa Amanda; Nanda Novirza; Nurfaiza Nurfaiza; Olivia Dwi Ruselda

The high number of homeless people in the city of Padang is caused by economic and cultural factors in the community. The most important thing that must be considered by social services is the guidance of the homeless. Because at certain times the homeless population increases, such as on holidays, religious holidays, or in recreation centers. However, if due to the family's unfavorable economic conditions, it becomes a factor for children to go to the streets to work to help their parents. Homeless people are a city community, their presence is closely related to the environmental conditions of the children's community. Homeless people who have been netted cannot be sure that they will not take to the streets again. This is due to various reasons, such as economic needs that are still not fulfilled and there are no other activities that can generate money, forcing the child to take to the streets again. One of the programs for dealing with homeless people at the Social Service is working with Satpol PP to screen homeless people. So the guidance for families that must be carried out by social services is by empowering the family economy which creates independence, so that finally with the various coaching programs provided, both to the child and to his family it is hoped that they will not return to the streets again. The purpose of this study was to find out how the role of the Padang City Social Service in dealing with existing homeless people. Implementation of this research using descriptive qualitative method. The results of this study found how the role of the Padang City Social Service in dealing with the existing Homeless, as well as how the efforts were made and the inhibiting factors in handling the Homeless.

Asep Mulyana

Jurnal Manajemen Kreatif dan Inovasi 2023 International Forum of Researchers and Lecturers

This research is motivated by the still not maximal local revenue in the city of Banjar. This is indicated by the low quality of human resources, lack of socialization, low innovation, weak level of supervision and low stakeholder support from various parties in collaborating. Research is focused on studies using the theoretical approach of Emerson, Nabatchi & Balogh (2011), namely the Collaborative Governance Regime (CGR) model through 1). System context dimension 2). Drivers dimensions include (leadership, incentive consequences and interdependence), and 3). The dynamics of collaboration (Principled Engagement, shared motivation, and capacity for joint action). With the aim of the research to examine and analyze the implementation and the constraints that have caused it to be ineffective, as well as an effective strategy for implementing collaborative governance in increasing Regional Original Income in the City of Banjar. The research method uses descriptive analysis with a qualitative research approach. Data collection techniques through interviews, literature studies and observation. The research results show: 1). The implementation of collaborative governance in increasing Local Own Revenue in the City of Banjar on the dynamics dimension of collaboration can be said to have not run optimally, more concrete efforts are still needed related to motivation, awareness, work systems and technical policy support while on the system context and drivers dimensions concerning the availability of resources resources, and budget constraints as well as the level of supervision has been carried out optimally. 2). Obstacle factors in the implementation of collaborative governance in increasing Local Revenue in the City of Banjar, namely the low level of communication and coordination; lack of human resources and budget, lack of technical regulatory support regarding the involvement of stakeholders (private parties and community leaders); as well as the low support and commitment of policy makers from members of the legislature, regional tax-producing apparatus organizations, and stakeholders (private parties and community leaders). 3). Collaborative governance strategies in increasing effective Regional Original Revenue (PAD) in Banjar City are aggressive growth strategies by maintaining the previous strategy and optimizing the strengthening of the second availability of human resources, budget and infrastructure; maximizing the clarity of Standard Operating Procedures (SOP), regarding tax collection, support from the private sector and other OPDs, as well as optimizing the involvement of cross-sectoral collaboration (government, private parties and community leaders) through Collaborative Governance in the City of Banjar.

Mulyadi Mulyadi; Yofhi Septian Panglipurningrum; Andri Octaviani

Jurnal Kendali Akuntansi 2023 International Forum of Researchers and Lecturers

Taxes are an important source of state revenue, but there is a gap between the significant tax gap and the low tax ratio, indicating that tax effort in Indonesia is still low. Various breakthroughs made by the tax service office related to taxpayer compliance, such as conducting socialization, imposing sanctions and making information technology applications in tax administration activities continue to be carried out in order to improve and optimize services to taxpayers. The goal of this study was to find out how individual tax payer compliance is affected by the role that the Tax Service Office plays in the form of tax socialization and tax sanctions. Quantitative research is the method used. This research was carried out at KPP Pratama Surakarta. This study's primary data comes from questionnaires that were given to respondents who are registered as individual taxpayers at KPP Pratama Surakarta. The Likert scale is the one used to measure variables. The hypothesis is tested using multiple linear regression analysis in this study. The consequences of the review show that somewhat socialization of duties, execution of e-documenting, and burden sanctions significantly affect citizen consistence. Taxpayer compliance is positively and significantly impacted by the F test results of tax socialization, e-filing implementation, and tax sanctions simultaneously. The determination test (R2) yielded a result of 45.2%, and the remaining 54.8% was influenced by other variable factors that this study did not examine.

Fiko Fernando; Khairul Amri

Jurnal Relasi Publik 2023 International Forum of Researchers and Lecturers

The background of this research is that some micro business actors have been out of business due to the pandemic, and only a small number of micro business actors have been empowered by the Pekanbaru City Cooperatives (diskop) and UMKM Office. This study aims to: (1) find out how the empowerment of micro-enterprises by Diskop and UMKM in Pekanbaru City; and (2) knowing the factors that influence the empowerment of micro business actors by Pekanbaru's Diskop and UMKM. This type of research is qualitative research. There were six informants in this study, and one key informant. The results of this study are: (1) the empowerment of micro-entrepreneurs by the Diskop and UMKM in Pekanbaru City has fulfilled the aspects of good empowerment, because there are already aspects of enabling, empowering, and protecting. The enabling aspect is known from the efforts to collect data on the potential of micro-entrepreneurs. Then the empowering aspect is known from the activities of forming business partnerships, empowering business institutions, coordinating and synchronizing micro business actors with regional stakeholders. Meanwhile, the aspect of protecting is protecting micro-enterprises from adverse events resulting from medium and large business actors through legal protection and advocacy assistance; (2) the empowerment of micro business actors by the Diskop and UMKM in Pekanbaru City is known from two factors, namely internal factors and external factors. Internal factors are factors originating from the Pekanbaru City Diskop and UMKM, such as the limited budget for empowering micro-entrepreneurs. External factors are related to micro business actors, such as the desire to be empowered but not empowered by the Office. In addition, there are some micro business actors who do not support empowerment activities carried out by the office, because they are considered to be less needed by micro business actors. The research suggestions are: (1) micro-entrepreneurs should be given socialization regarding the importance of participating in various empowerment programs by the Pekanbaru City Diskop and UMKM; (2) the importance of increasing the implementation budget for various micro business empowerment activities so that many micro business units can be empowered.

Nofia Eka Setiyani; Maryono Maryono; Salis Irvan Fuadi

Jurnal Insan Pendidikan dan Sosial Humaniora 2023 International Forum of Researchers and Lecturers

This thesis aims to: 1) find out the implementation of strengthening the learning of Islamic religious education and morals at SMA Negeri 1 Wonosobo; 2) to find out about programs of Islamic religious and moral education activities at SMA Negeri 1 Wonosobo; 3) to find out strategies for strengthening the learning of Islamic religious education and morals at SMA Negeri 1 Wonosobo; 4) to find out the supporting and inhibiting factors in strengthening the learning of Islamic religious education and morals at SMA Negeri 1 Wonosobo.This thesis uses a qualitative research approach where the type of research is descriptive. Data collection techniques using the method of observation, interviews and documentation. As for data analysis using data reduction, data presentation, and drawing conclusions.The results showed that: 1) The implementation of strengthening the learning of Islamic religious education and morals at SMA Negeri 1 Wonosobo is carried out almost every day and routinely, as a habituation activity to shape the character of students with noble character. 2) Programs to strengthen the learning of Islamic religious education and morals consist of routine daily programs, namely: congregational prayers, weekly routine programs, namely: Friday prayers, women's affairs, religious literacy every Friday morning, and KKI activities (Islamic study groups), and programs annual routine, namely: Maulid Nabi, isro' Mi'raj, and Ramadhan Islamic Boarding School. 3) Strategies carried out by the school in increasing student motivation using various models of methods, including lectures, discussions and questions and answers, and through pamphlets and social media. 4) The supporting and inhibiting factors of strengthening the learning of Islamic religious education and morals make the benchmark for the success of activities carried out in schools.

Naurah Nazhifah Trisnaeni; Maryono Maryono; Salis Irvan Fuadi

This study aims to determine the factors that influence the interest in becoming a teacher in PAI FITK UNSIQ Wonosobo students. Interest is a person's interest in something that becomes his desire. This study uses qualitative research methods with data collection techniques, namely observation, interviews, and documentation. Respondents in this study were the Chair of the PAI Study Program and students of PAI FITK UNSIQ Wonosobo. Data analysis techniques in this study used an interactive analysis model according to Miles & Huberman which included data collection, data reduction, data presentation, and conclusions or verification. The results of this study indicate that the factors that influence the interest in becoming a teacher are internal factors such as emotional factors, perceptions, motivation, talent, and mastery of knowledge. While external factors include the family environment and social environment. Students are interested in becoming PAI teachers because they have certain reasons that strengthen students to become teachers. For example, students have been interested in becoming teachers since they were young and have a talent that must be developed through activities related to the teaching profession.

Mai Sri Lena; Sartono Sartono; Tiara Emilia; Sania Khairanis

Bhinneka: Jurnal Bintang Pendidikan dan Bahasa 2023 Universitas Palan

This study aims to find out the difficulties experienced by students in learning English in elementary schools. Analysis of student difficulties was taken from the perspective of observing the teacher when students were learning English in elementary schools. Data collection techniques were carried out through questionnaires via the G-Form, which were distributed via social media with a target of 150 teacher respondents. From the questionnaire carried out by elementary school teachers, it can be concluded that the difficulties experienced by students in learning English at elementary school are inferred. achievement is the unachievedness of students who are not in accordance with the desired target. The difficulty factor in learning English is influenced by internal and external factors. From the results of this study a solution can be found that can be carried out by education in the future. Because English in this globalization era has an important role in various aspects.

Aryo Putrawan Polamolo; Mohamad Rusdiyanto U Puluhulawa; Suwitno Yutye Imran

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

This study aims to find out and analyze the role of the police in tackling illegal drug trafficking and find out what obstacles the police face in dealing with illegal drug trafficking at the Gorontalo City Police, based on the title raised in this study, researchers see the weakness of Indonesia's defense From the invasion of things that endanger society, thousands of illegal drugs have been circulating throughout Indonesia. This study uses empirical methods. The data collection process examined by researchers in this study were primary data and secondary data. Data collection techniques that support and relate to this research are interviews, observation and literature studies..The results of this study indicate that the cause of people becoming perpetrators of illegal drug distribution is because they want to get rich quickly, perpetrators take advantage of the lack of public knowledge about illegal drugs and the correct distribution mechanism according to the rules. There are several factors that support perpetrators involved in illegal drug trafficking. , namely: Economic factors and environmental and social factors. Illegal drug distribution in Indonesia is regulated in Law no. 36 of 2009 concerning health. The free circulation of illegal drugs in Indonesia has turned out to be used by many elements to gain large profits. Some transactions also occur online. The opportunity to buy cheap drugs and sell them at high/profitable prices is the motive of several individuals who have been caught in illegal drug trafficking. This will not happen if people are educated about economics and law. This is a joint responsibility of the government, the community, BPOM and the Indonesian National Police.

Zainudin Hasan; Phanizar Cahaya Saputra; Lucky Arijano Augusta Putra; Muhammad Daud Aulia Ramadhan Indrajaya

JURNAL HUKUM, POLITIK DAN ILMU SOSIAL 2023 Pusat Riset dan Inovasi Nasional

According to data collected by Bandar Lampung Police, between the beginning of the year and the end of 2022, officers handled 2,898 incidents, including 502 reports of motor vehicle theft, 247 reports of theft with aggravation, and 78 reports of theft with violence. The purpose of this article is to describe the legal policy of violent motorcycle theft. This research is a normative legal research, in this research the elements of the crime of theft with violence as formulated in Article 365 of the Criminal Code are studied. The results showed that a person who commits the crime of motorcycle theft with violence can be caught under Article 356 of the Criminal Code. In this case, the factors that cause a person to commit a violent motorcycle theft are economic factors, social environment, opportunity, and less than optimal law enforcement.

Khapiz Al-Farisi; Hasim As’ari

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

Every citizen has the right to civil registration in the sense that he has the right to request an authentic deed from a state official. It is still rare for residents to realize how important a deed is for them in sustaining their life. The purpose of this study is to analyze and describe the implementation of the policy for implementing population administration in the possession of death certificates for the community at the Population and Civil Registration Office of Kuantan Singingi Regency and to identify obstacles in implementing the policy for implementing population administration in making death certificates at the Population and Civil Registration Service for Kuantan Regency Singingi. Qualitative research as a research method that starts from assumptions, interpretive/theoretical lenses, and studies of research problems that look at how individuals or groups interpret social or humanitarian problems. The results of the research that the researchers conducted regarding the implementation of population administration administration policies in Kuantan Singingi Regency (a case study of death certificates), namely, the policy of implementing population administration regarding death certificates had not been properly implemented by the Kuantan Singingi Regency Population and Civil Registration Service, this was obtained from several factors, namely Policy standards and targets/measures and objectives, resources, characteristics of implementing agents, implementor communication, attitude and position of executors, social, economic and political environment. The second obstacle is the lack of socialization related to population administration. The third obstacle is the lack of public awareness.

Makhdum Rosyidi Al’Alim; Meita Dwi Mukhlishotul Azizah; Andhita Risko Faristiana

Tabsyir: Jurnal Dakwah dan Sosial Humaniora 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Changes in society will continue for as long as people interact with one another. The phenomenon of urbanization is one form of social change. This is because of geographical, biological, economic, and cultural factors, as well as shifts in social norms, influenced social change. Social change cannot be viewed solely from one perspective because it can result in shifts in numerous social society sectors. This indicates that social change will always occur within society as a whole. Naturally, this social change occurs not only as a result of the individuals who wish to change but also as a result of developments in various fields, particularly technology. Based on theories of social change, the author tries to describe the social changes that take place in society. The type research used is field research while the data collection thecnique is carried out by observation and interview. This research was conducted in Sampung village, Sampung district, Ponorogo Regency to know of the reason why people urbaniz and the impact of urbanization on social and environtmental origin. The result of this study concluded that, 1) the reason how people urbanizm because the economic case, geographical, population compesition, ideology, biological,  and new discoveries, 2) the impact of urbanization can improve the economic case and the spread of technology on the other hand it also results in a redaction in agricultural land and social tempest within the family.

Astuti, Mardiah; Herlina, Herlina; Ibrahim, Ibrahim; Juliana, Rina; Pardika, Rinto +1 more

Jurnal Faidatuna 2023 STAI Denpasar Bali

In today's modernization era, it is very important for an institution to combine the values of Pancasila and the dimensions of Islamic education. Through this article we can find out the form of the critical paradigm of Pancasila and the factors that influence the crisis of Pancasila in the dimension of Islamic education and provide solutions to problems that may arise. This research method uses qualitative descriptive methods with a descriptive approach. Research informants consisted of three responders, namely students of Raden Fatah State Islamic University Palembang, the community around campus A UIN Raden Fatah Palembang, and finally students of other universities. Data were collected through observation and direct interviews. Data analysis is collected through qualitative descriptive, so that deep and accurate conclusions are obtained on the problems studied. The results of this study are first, That is the form or form of the Pancasila crisis paradigm which can be described as the Pancasila philosophy. Describe it as the philosophy of pancasila itself. Second, the factors that influence the critical paradigm of pancasila in the dimension of Islamic education are 1) The theme of evic educational democracy, 2) Multicultural culture, 3) Economy, 4) Mindset, 5) Pancasila values, 6) Education, 7) Social, and 8) Educational environment. Finally, the solution to maintain the sovereignty of the critical paradigm of Pancasila in the dimension of Islamic education, among others: improving the quality of efficiency of Islamic education, cultural approaches, internalizing education, implementing behaviors contained in the values of Pancasila.  

Siti Maisaroh; Siti Nur Hasanah; Andhita Risko Faristiana

Harmoni: Jurnal Ilmu Komunikasi dan Sosial 2023 International Forum of Researchers and Lecturers

A phenomenon in Islamic boarding schools which has recently emerged to the surface, raises competition regarding the existence of a group. This group is called LGBT, in terms of sexual behavior that is not in general and is not common in the Islamic boarding school environment which upholds the Islamic religion. Therefore, this study aims to provide views from an Islamic religious, social, and health perspective on the LGBT phenomenon. The research method used is a qualitative descriptive approach with a phenomenological strategy. Research information includes observations of the author, LGBT individuals, in-depth interviews with his fellow students and analysis of documents. The results of the study show that religion views LGBT as deviant behavior that is not in accordance with Islamic religious principles. Many internal factors that influence a person to become LGBT are internal factors that are more dominant. The Islamic religion does not want this behavior by referring to the holy book and hadiths that marriage can only be carried out by a man and a woman, and if it deviates it is a big sin. On the other hand, there are efforts to restrain them from returning to their nature so that true human dignity and dignity are maintained and Islamic harmony with Islamic boarding school education.

Habybil Mahbub

Journal of Administrative and Sosial Science (JASS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Aides aegypti or Aides albopictus is a type of mosquito that carries and transmits dengue virus to humans. Dengue hemorrhagic fever appears as an Extraordinary Event (KLB), causing panic in the community because it has the risk of causing death and spreads very quickly. Based on records from the Directorate for Prevention and Control of Infectious Diseases (P2PM) until Week 36, the cumulative number of confirmed cases of DHF from January 2022 was reported as 87,501 cases (IR 31.38/100,000 population) and 816 deaths (CFR 0.93%). Sampang Regency, East Java, is currently starting to anticipate the possibility of an outbreak of dengue fever. After the local regency government released three districts that were considered prone to Dengue Hemorrhagic Fever (DHF), namely Sampang District, Omben District and Torjun District. The Health and Family Planning Service (Dinkes-KB) of Sampang Regency, East Java, noted that cases of dengue hemorrhagic fever (DHF) in the area have decreased in 2021 compared to the number of cases that occurred in previous years. This study aims to determine the implementation of dengue hemorrhagic fever (DHF) prevention policies in Sampang District and what are the inhibiting factors. In this study, researchers used a qualitative descriptive method that used data collection such as interviews, observation and documentation studies. Based on the research results in assessing the Implementation of Dengue Hemorrhagic Fever (DHF) Management Policies in Sampang Regency, it has not been maximized when viewed from several indicators of evaluating the implementation of public policies, namely (1) Policy resources such as a lack of health workers, sufficient health facilities and funds, (2) ) the disposition or attitude of the executors is not firm and the lack of community participation in PSN activities, (3) economic, social and political conditions that are not conducive.

Eva Nur Agustin; Jahira Fajri Madani; Kazhima Alma Azzahra; Novita Dwi Istanti

Jurnal Anestesi: Jurnal Ilmu Kesehatan dan Kedokteran, 2023 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

According to Law No. 36 of 2009, health is a state of health, both physically, mentally, spiritually and socially that allows everyone to lead a socially and economically productive life. To ensure this health, the government established a health insurance known as the National Health Insurance (JKN). In its implementation, the JKN program experienced several challenges and obstacles. Therefore, this study aims to evaluate the JKN program in terms of increasing public health access. The research method used was a literature review obtained from eight journals from the Google Schoolar online database  between 2018 and 2023. Based on BPJS Kesehatan data as of October 2022, as many as 89.35% of the entire Indonesian population has been guaranteed health financing through the JKN program. There are several factors that affect the implementation of the JKN program, namely internal and external factors. To overcome this, various strategies are needed to optimize the JKN program in Indonesia. In addition, collaboration between stakeholders and the implementation of digitalization of health services in various health care facilities are also needed as readiness to face the global world. In its implementation, the implementation of JKN still experiences various obstacles such as low stakeholder readiness and responsiveness,  facilities and infrastructure that have not been maximized, and regulations regarding the JKN program have not been available and socialized properly.

Fayza Jasmine Oktaferly; Anis Kumalasari; Didit Kurniawan Wintoko

Journal of Administrative and Sosial Science (JASS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

People with disabilities often get low social stigma in the social environment. Persons with disabilities are often marginalized from the general public, this is because persons with disabilities are considered to lack abilities that are equal to non-disabled people. As people with disabilities, they also have the same rights as society in general, namely the right to get access to education, access to infrastructure and access to other public services that can be accessed easily. but on the other hand until now there are still many persons with disabilities who still do not get their rights. one of them is the right to get access to infrastructure such as road access, easy access to open facilities, this is caused by several factors, one of which is the design made on infrastructure that is less accessible for persons with disabilities. in this study aims to see how accessibility is fulfilled, especially in public facilities provided to persons with disabilities in the city of Jember. This research method uses descriptive qualitative using social construction theory. As for data collection in research through field observations and also interviews besides that it is also supported by literature studies. The results obtained in this study show that public facilities for blind persons with disabilities in the city of Jember are still not friendly for blind persons with disabilities to access.

Nova Yudha Andriansyah Putra

Jurnal Manajemen Pariwisata dan Perhotelan 2023 International Forum of Researchers and Lecturers

The development of the culinary industry and urban lifestyle in large cities like Bekasi is increasingly demonstrating competitive dynamics. Urban residents are not simply looking for places to eat and enjoy coffee, but also for social spaces that offer experiences, identity, and quality tailored to customer needs. Kaizen Heritage Coffee Bekasi presents itself as a destination and lifestyle space that embraces the concept of blending heritage values. To explore the factors influencing customer preference for Kaizen Heritage Coffee Bekasi, a series of methodological steps will be undertaken, including secondary data analysis, surveys and interviews, and quantitative and qualitative data analysis. Through this qualitative approach, the research seeks to explore the experiences and perspectives of visitors to Kaizen Heritage Coffee Bekasi in depth. In depth of interviews were conducted with the 30 respondents, providing insights into key elements such as service quality, the location's atmosphere, and the values ​​espoused by Kaizen Heritage Coffee Bekasi.

Diana Dayaningsih; Yuni Astuti; Siswanto Siswanto; Galuh Oktaviani; Nadya Tri Yuwinda +2 more

Publikasi Hasil Pengabdian dan Kegiatan Masyarakat 2023 Asosiasi Periset Bahasa Sastra Indonesia

Adolescence is a period of human development. Reproductive health in Indonesia which is prioritized only includes four components/programs, namely: maternal and newborn health, family planning, adolescent reproductive health, as well as prevention and control of sexually transmitted diseases (STDs) including HIV/AIDS. The community service that we will carry out refers to the adolescent reproductive health program. Adolescent Reproductive Health is a healthy condition that concerns the reproductive systems, functions and processes of adolescents. The definition of health here does not merely mean being free from disease or free from disability but also being mentally and socially and culturally healthy. Adolescents need to know about reproductive health in order to have correct information about the reproductive process and the various factors that surround it.  With the correct information, it is hoped that teenagers will have responsible attitudes and behavior regarding the reproductive process. Adolescent reproductive health problems apart from having a physical impact, can also affect mental and emotional health, economic conditions and social welfare in the long term. Long-term impacts not only affect the teenagers themselves, but also their families, communities and the nation in the end.

Prabowo, Rokh Eddy; Sutejo, Bambang; Murdiyanto, Agus

Dinamika Akuntansi Keuangan dan Perbankan 2023 Faculty of Economic and Business Universitas STIKUBANK

In rural areas, there are fewer and fewer native chicken (non-breed or free-range) businesses run by household units. In other words, even though other households no longer raise free-range chickens, there are still households that do. When they have free-range chickens, they have the potential to earn more money than many other households. Furthermore, according to febroni (kompas.com), the native chicken livestock business has become one of the most promising in recent years. Year after year, the demand for chicken meat grows because there are more and more restaurants and street stalls selling native chicken menus. This statement is backed up by https://bukukas.co.id, which claims that "native chickens have their own market segment that is growing.". This phenomenon is worth researching in order to gain scientific knowledge about various aspects, especially the economic aspects of their income and social analysis in social life. According to the findings of this study, internal strategic factors affecting the livestock business of native chickens (non-breed) include population, health, feed availability, and capital. Furthermore, it has a positive impact on family income that the business of raising native (non-breed) chickens has, namely as a source of income for the surrounding population and as a producer of animal protein for the community, as well as additional income for the family

Maisyarah Azmamiyani; Zenita Kurniasari

Journal of Creative Student Research 2023 Pusat Riset dan Inovasi Nasional

There are many facilities provided by airport organizers to support passenger comfort. In this case, in particular, are the facilities provided to make it easier for passengers to get to and from the plane to the arrival terminal. The use of garbarata plays an important role in services with the aim of providing comfort and satisfaction for passengers, so that passengers do not need to get off the runway and walk far from the plane to the arrival terminal or from the departure terminal to the plane. This study aims to determine whether there is an effect of the use of garbarata and how much influence it has on passenger satisfaction at Depati Amir Pangkal Pinang Airport. The population of this study was 16,727 respondents with 100 samples and data processing using SPSS (Statistical Program for Social Science). This study uses a quantitative approach based on statistical information, the reason researchers use a quantitative approach in this study is because the data that is the object of this study is the processing result of filling out the questionnaire. The results of the research that has been discussed, we can conclude that the sig value of Garbarata Facilities (X) on Passenger Satisfaction (Y) is 0.000 <0.05 so it can be concluded that Ho is rejected, then there is a significant influence between one variable of garbarata facilities (X) on passenger satisfaction variable (Y). Garbarata Facility variable contributes 0.703 or 70.3% to passenger satisfaction and the remaining 29.7% is influenced by other factors.