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This study conducts a Systematic Literature Review (SLR) to explore the impact of users’ mental models on the implementation of Multi-Factor Authentication (MFA) as a strategy for mitigating password guessing risks in organizational environments. Amid the growing landscape of cyber threats, single-factor authentication has proven to be vulnerable, making MFA an essential layered security solution. However, the adoption of MFA remains slow. Existing studies indicate that expert users perceive MFA as a useful additional layer of verification, whereas non-expert users often view it as a burdensome task (a chore) and may even struggle to distinguish between different types of MFA. Dependence on mobile devices emerges as a common source of frustration for both groups. These findings emphasize that understanding users’ mental models is crucial for improving the implementation and usability of MFA. Innovations such as adaptive MFA or Single Input Multi-Factor Authentication (SIMFA) show potential as solutions to balance security requirements and user experience.

ABSTRACT Information services on campus are often delayed due to reliance on staff, resulting in long queues and inefficient waiting times. This study aims to design and develop a robotic interaction system based on speech recognition and Natural Language Processing (NLP), equipped with a virtual button as an alternative activation method. The system allows users to interact with the robot using voice, while the virtual button provides an additional option for users who are more comfortable with touch-based interaction. The research method employed is prototype development, which includes the design, implementation, and evaluation of the system. Testing was conducted to assess the effectiveness of the system in delivering information services quickly and accurately. The results show that the developed system can enhance service efficiency, reduce dependence on staff, and facilitate faster and more practical interactions between users and the robot. This study is expected to contribute to the development of technology-based public service systems, especially in the campus environment. Keywords: robotic interaction, speech recognition, NLP, virtual button, public service

When creating databases for GIS-applications often existing maps are scanned and vectorised for used. However, vectorisation becomes obsolete when GIS-objects can be referred to both in theme and geometry in a raster environment. This article shows to use model spatial data raster and vector for GIS - applications in both the graphical and image structure. Geographical data must first be converted into a computer- readable format before it can be used in a GIS. Spatial data are "elements that can be stored in map form." These elements correspond to a uniquely defined location on the Earth's surface. Spatial data have also been describe as “any data concerning phenomenon a really distributed” in two or more dimensions. (Peuquet and Marble, I990.) Data model is the rules to convert real geographical variation into discrete objects. There are two main GIS data models - vector and raster. Each of the two data models has specific types of data, analysis and displays that can handle better than the other system. The vector model represents geographical reality as a series of discrete objects or features, classified as points, line's or areas (polygons). The geographical co-ordinates describing the locations of these features are stored in the computer database which lies at the heart of the GIS. In the raster model a regular grid of cells, or pixels, is used to encode the features found on the earth's surface. Each pixel has a number associated with it representing; the value of a geographical phenomenon, such as terrain elevation, soil type or biomass. Layers of raster grids covering the same region can be built up to represent further variables.

This paper presents n conceptual model of Internet-based business-consumer relationship marketing with a focus on the context, content, and the process of relationship development from the consumer's perspective. The model con be divided into two broad groups. The first group is a set of contextual factors (environment, parties to the relationship, consumption task) that influence relationship development. The second group is the content and process of relationship development that can be viewed via three interrelated conceptual phases: consumer motives to seek interaction, exploration and interaction, and relationship bonding. With the rapid growth of E-commerce and on-line consumer shopping trends, the importance of building and maintaining customer loyalty in electronic marketplaces has come into sharper focus in marketing theory and practice. This paper also to present a conceptual framework of "e-loyalty" and its underlying drives.

Decision support systems based on fuzzy logic may be used to solve problems to find optimum solution on  fuzziness environmental. The differences with old decision support system is we can find optimum solution that more realities, because in fuzzy logic not use absolute  truthful right or false. Goal of this article is how to construct model base on decision support system based on  fuzzy logic.