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This study focuses on developing a web-based Research and Community Service Information System (SIPPMAS) for Politeknik Takumi Bekasi, utilizing the Waterfall methodology. The aim is to create an integrated platform that streamlines the management of research and community service activities, from proposal submission and budget allocation to project execution and final reporting. The Waterfall method was chosen for its structured, sequential approach, ensuring a systematic development process through distinct phases: requirements analysis, design, implementation, testing, and maintenance. This approach is expected to enhance data accuracy, improve operational efficiency, and provide real-time project monitoring, ultimately facilitating better collaboration among stakeholders and increasing the overall impact of research and community service initiatives at Politeknik Takumi Bekasi. The system is designed to address current manual administrative challenges, offering a centralized and accessible solution for all users.

Public services in several districts have not utilized online information and communication technology. So that the service applicant has to go back and forth to the sub-district which takes a very long time. For this reason, with the development of the modern era, employees should provide good service to the community, such as running community service programs using applications. This research aims to create Community Public Service Application programs and to help people carry out services using Web-based Public Service Administration service applications in South Prabumulih District. This research uses descriptive research type. The type of data taken is quantitative data. Sources of data in this study using primary data sources and secondary data sources. Data collection techniques in this study were carried out by observation, interviews and literature studies. The system development method used in this research is the Water Fall Method, and the System Design Auxiliary Tool.