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triyono, kharis; Sumarmi, Sumarmi; Indriastuti, Dorothea Ririn

Adi Widya: Jurnal Pengabdian Masyarakat 2023 Lembaga Penelitian dan Pengabdian Masyarakat

Community Partnership Program (PKM) activity partners are people who are not economically productive (general/ordinary community) Posyandu Cadre Ibu Sadar 2 is located in Wonorejo Village, Gondangrejo District, Karanganyar Regency, which is located. In RW I Wonorejo, there are problems with the large amount of garbage scattered around the settlements due to the unavailability of waste collection and processing facilities, many sick children who have to go to the hospital due to the lack of cleanliness in environmental conditions, therefore it is necessary to empower posyandu cadres in managing community-based waste. The objectives of this community partnership program (PKM) are: 1) improving the skills, knowledge and attitudes of partners in treating waste, 2) motivating partners to always be creative and innovative in managing waste through the 3 R's (Reduce, Reuse, Recycle), 3) encouraging partners improving and maintaining waste management in the environment so that a healthy, comfortable, peaceful and prosperous atmosphere is obtained and 4) for universities as a form of implementing MBKM based on the second and third Main Performance Indicators (IKU), namely students and lecturers active outside campus. The methods to be used in achieving the above objectives are outreach to community leaders and partners, imparting knowledge and skills through lectures, field practice, discussions, and assistance in making useful items from waste and planting fruits and vegetables in pots. The output targets of this community partnership program are: 1) Posyandu cadres as partners can become pioneers in community-based waste management 2) are able to make goods from waste that have economic value, 3) have the skills and knowledge to make organic fertilizer from the waste used to meet their needs in growing fruits and vegetables in pots, and 4) publication through a national journal with ISSN in the Adi Widya Journal with ISSN 2598-2273 (print media) and ISSN 2598-2281 (online media) which have been indexed by Sinta and mass media online as well as YouTube

Fatonah, Siti; Imron, Lukman Ahmad; Haryoso, P. Haryoso

Adi Widya: Jurnal Pengabdian Masyarakat 2021 Lembaga Penelitian dan Pengabdian Masyarakat

The pharmacy was established with the aim of being able to provide good pharmaceutical services to the community including being ready to provide drug consultation, supply of drugs and pharmaceutical supplies of good quality. Therefore, pharmacies need to innovate in carrying out promotional activities to provide information and attract people to want to buy and become loyal drug consumers. One of the factors influencing a pharmacy is that how the pharmacy can provide consumers to order drugs and receive goods easily, quickly, safely and comfortably. The Community Service Team of STIE AUB Surakarta wants to socialize and train and assist to create a drug consumer satisfaction model through improving the quality of order delivery to expand the drug market in large family pharmacies in Surakarta. The size of this Community Service activity can be seen from the output in the form of 1) Pharmacy survey in improving the quality of order delivery, 2) creation of order delivery models, 3) increased pharmacy market supply, 4) scientific articles. The problems that arise by partners are 1) the quality of drug order delivery has not been maximized, 2) there are no innovations in delivery models, 3) the market is still limited. The stages of the implementation of the service carried out by the team are socializing to the community in the process of ordering and sending drugs at pharmacies in Surakarta, training partners / pharmacies in creating order delivery models and training marketing management theories to partners in order to innovate wider markets. The results expected by the team are customer satisfaction and loyalty. The next stage is the evaluation of the results of quality delivery assistance, delivery models and expansion of the pharmacy market Keyword : Quality, Order Delivery Model, Market Share