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Siti Nur Hamidah

Nusantara: Jurnal Pengabdian kepada Masyarakat 2024 Pusat Riset dan Inovasi Nasional

This study examines the application of Quality Engineering methods to Micro, Small, and Medium Enterprises (MSMEs) through a community service program. Using a qualitative approach based on literature studies conducted via a webinar at Universitas Sehati Indonesia (USINDO), the research explores how systematic quality improvement strategies can be introduced and adapted for MSMEs to enhance product quality and competitiveness, this study analyzed scientific publications, community service reports, and quality improvement program documentation from 2019-2024. The findings demonstrate that Quality Engineering principles-including Quality Function Deployment (QFD), Seven Basic Tools of Quality, and Statistical Process Control (SPC)-significantly enhance product quality when adapted to SMEs' specific contexts. Case studies reveal improvements ranging from 29.5% to 97.92% across various aspects including customer satisfaction, food safety, and production efficiency. The research identifies key challenges in implementation, including technical knowledge limitations, resource constraints, and difficulties in maintaining long-term changes. The successful integration of Quality Engineering methods depends on active participation from SME stakeholders, approaches tailored to local contexts, and continuous post-program mentoring. This study contributes to developing an integrative framework that combines Quality Engineering principles with practical SME needs, supporting sustainable quality culture development in the SME sector.

Januari Ayu Fridayani

Nusantara: Jurnal Pengabdian kepada Masyarakat 2024 Pusat Riset dan Inovasi Nasional

This study aims to develop leadership attitudes and ethics as well as a sense of responsibility among responsive and competent KOPMA USD administrators. The main problem faced is the lack of understanding and application of good leadership principles among the administrators. The methods used in this study include training, workshops, and intensive mentoring. The results show a significant improvement in the understanding and application of leadership ethics and responsibility among the KOPMA USD administrators. The administrators have become more responsive and competent in carrying out their duties, which is reflected in the increased performance of the organization and the satisfaction of KOPMA USD members. This study concludes that the leadership and ethics development program is effective in improving the quality of KOPMA USD administrators.