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Children’s education and creativity development program is carried out by the schools around the company areas embodies the company commitment related to the world of education in Samarinda. The aim of this research is to upgrade the service providers in improving the quality of services in Pendikresa Program. The sampling method used is Survey method. The data analysis methods used in this survey were descriptive analysis, customer satisfaction index and importance performance analysis. The results of the analysis illustrated that the survey on Community Satisfaction, underdone by Public Service Delivery Unit shows a figure of 71.20. It can be seen that this number fulfills the category of the value range 60% < IKM ≤ 80% which illustrates that the IKM value is in the "Good" criteria. The IPA analysis shows what included in the priority quadrant of improvement program, these include indicators such as : the openness of information regarding to program of the implementation procedures;  the ease of program procedures; the accuracy of the implementation program schedule; the effectiveness of program implementation; the technical competency of program implementers; the managerial competency of program managers; the discipline and responsibility of program managers; the clarity of complaints handling procedures; and the clarity of complaint handling time; and) the facilitation procurement of supporting facilities or infrastructure program.

Work interest is a human tendency to focus attention on something they like and the needs that must be met to get satisfaction at work. The aim of this research is to determine the classification of work interests of class IX students at SMPN 1 Denpasar based on Anne Roe's classification of work areas according to the students' personalities. This type of research is a quantitative survey using a descriptive survey design involving class IX of SMPN 1 Denpasar. In this research, the sample was 22 students from each class IX of SMPN 1 Denpasar using a random sampling technique using an interest scale questionnaire. The method applied to collect data in this research uses questionnaires and observation. The results of this research show that: of the 22 respondents with 40 choice items, they chose SB 284 times, B 506 times, TB 168 times, and STB 2 times. The jobs that are most in demand by students are jobs in the service sector, 61 times chosen by students, and the jobs that are most unpopular with students are jobs in the field or outdoor sector with a score of 2 times. The results of the student categorization scores showed that 8 respondents (36%) were in the high category, 10 respondents were in the medium category (46%), and 4 respondents were in the low category (18%).

The purpose of this research is to determine the influence of the principal's situational leadership on teacher job satisfaction at SMA Negeri 1 Siborongborong.  The method used in this research is an inferential quantitative method.  The population is all teachers at SMA Negeri 1 Siborongborong, North Tapanuli Regency in 2023, totaling 83 people and this research is a population study.  Data was collected using a positive closed questionnaire with 30 items.  The results of the data analysis show that there is an influence of the principal's situational leadership on teacher job satisfaction at SMA Negeri 1 Siborongborong: 1) Test the analysis requirements: a) test the positive influence obtained by the value rxy = 0.488 > rtable(=0.05,n=83  ) = 0.213, thus it is known that there is a positive influence between variable  significant relationship between variable  b) Regression coefficient of determination test (r2) = 23.8%.  3) Test the hypothesis using the F test to obtain Fcount > Ftable, namely 25.353 > 4.00.  Thus Ha is accepted and H0 is rejected.