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Rian Fikri Teguh Imanto; April Laksana; Putri Handayani; Achmad Nashrudin Priatna; Arfian Suryasuciramdhan

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2025 Pusat Riset dan Inovasi Nasional

Standard Operating Procedures (SOPs) play a crucial role in creating consistency, efficiency, and accountability in governance. However, the process of developing SOPs within the bureaucracy often faces complex organizational communication challenges. This study aims to analyze the organizational communication process in developing SOPs at the Serang City Regional Inspectorate, focusing on the role of the Secretariat as the administrative coordination center. The method used was a qualitative case study approach, involving in-depth interviews with key informants, observation, and documentation analysis. The results indicate that organizational communication plays a crucial role in every stage of SOP development, from data collection and drafting, to cross-sector coordination, and document finalization. The Secretariat acts as a liaison between units, archives manager, and coordination meeting facilitator. However, obstacles identified include a top-down vertical communication pattern, differing perceptions between units, delays in information flow due to bureaucracy, and limited technology-based communication tools. Improvements were made through the establishment of cross-unit forums, communication training, and the use of online applications to strengthen two-way communication. The implications of this research indicate that increasing the effectiveness of organizational communication is a key factor in accelerating the process of preparing SOPs and supporting the creation of more responsive, efficient, and accountable governance.

Istiqomah Farha Anisa; Eis Libiasenti; Fitri Safira Andini; Muhamad Renaldi; Nanda Rachmad Fauzi +1 more

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2022 Pusat Riset dan Inovasi Nasional

Macao's judicial system is rooted in the Portuguese judicial system (including Spain, Belgium and the Netherlands, all of which are rooted in the French judicial system), namely the inquisitor or non adversarial type of judiciary. is the term Magistrate is used in various systems of government and statutes to refer to the civil officers who administer the law. Both Indonesia and Macau adhere to the European continental legal system. However, in the role of the Prosecutor's Office and the Prosecutor's Office have differences and similarities in the implementation of their duties, functions and obligations. With this study of the role of the Prosecutor's Office, it is hoped that it can provide inspiration for the Attorney General's Office in Indonesia so that it can correct existing deficiencies. This research is a normative research (normative approach), that is, besides relying on normative research, the law is also coupled with a theoretical approach. Furthermore, in analyzing the data, a qualitative approach was used and it was also based on library-based studies, which means that the materials needed for research must be available in libraries, archives and databases, laws and other documents.