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Correspondence administration activities play an important role in supporting the smooth operation of the school. At UPT SMP Negeri 27 Medan, manual management of correspondence previously caused various obstacles such as delays in letter distribution and difficulties in tracking archives. Therefore, a more effective and efficient correspondence management system is needed. This study aims to describe the implementation of a correspondence management system in improving administrative performance at UPT SMP Negeri 27 Medan. This study uses a qualitative descriptive approach with observation, interview, and documentation techniques. The results of the study indicate that the process of receiving and recording incoming letters has been running according to procedures and facilitates information management. The disposition of letters is carried out systematically and on target by the school leadership. The preparation and recording of outgoing letters is carried out by paying attention to good administrative rules. In addition, archiving, maintenance, and destruction of archives have begun to be carried out digitally, thereby increasing the efficiency and speed of administrative services.

A good archive storage system can be an indicator that a company has done good archive management. If the archive storage system in a company is not well organized, employees will find it difficult to find the documents needed in a short time. The purpose of this research is to find out the storage system used and the steps in storing and finding dynamic archives in one of the companies engaged in insurance. This research uses qualitative methods with data collection techniques through observation, interviews, and documentation, and uses non-probability sampling techniques. The results showed that active dynamic archive storage uses a sequential number storage system. However, some parts use two storage systems depending on the  document type. Storing dynamic archives consists of three steps: checking, sorting, and storing. For the step of finding back dynamic archives, there are two ways: manually and digitally. However, no system manages dynamic archives to speed up the retrieval of dynamic archives. For archives that have become inactive archives, they will be submitted to the General Section for further storage at the vendor.