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Supadi Supadi; Nur Hamidah; Yulia Cahyawati Kastella

Jurnal Pendidikan Bisnis dan Manajemen 2025 Yayasan Cahaya Mulia Widyanata

This research aims to explore the role of innovation in public sector governance and policy in building competitive advantages at various levels of government. Using a qualitative approach, this study takes a unit analysis of local governments in Indonesia that have implemented technology-based policies and innovations in public governance. The research design used is a case study by collecting data through semi-structured interviews with public policy managers, observation, and analysis of related policy documents. The data analysis technique applied is thematic analysis to identify the main patterns related to the application of innovation in public management. The findings of the study show that local governments that successfully implement technology and data-based policies have improved service efficiency, transparency, and community participation, which strengthens their competitive advantage. The contribution of this research is to provide insight into the importance of integrating innovation in public sector governance to increase regional competitiveness and provide better services to the community.