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Raya Maulana Sabilillah; Rachmawati Novaria; Dida Rahmadanik

Public Service And Governance Journal 2025 Universitas 17 Agustus 1945 Semarang

This study aims to analyze the role of the Surabaya Smart City Program in supporting environmental governance in Kampung Sehati, Surabaya City. The Smart City initiative implemented by the Surabaya City Government is part of an urban governance innovation based on integrated information technology and community participation. Kampung Sehati, as one of the pilot areas, serves as a case study to examine how technological approaches, regulations, and citizen engagement shape participatory, adaptive, and sustainable environmental governance. This research uses a qualitative descriptive method through in-depth interviews, field observations, and document studies. The results show that the Surabaya Smart City Program facilitates environmental management through digital platforms such as e-lingkungan, citizen reporting applications, and active community involvement in data-based decision-making. However, challenges remain regarding citizens' digital literacy, unequal participation, and the sustainability of programs after intervention ends. It can be concluded that this program significantly contributes to environmental governance in Kampung Sehati, especially in fostering collaboration between the government, community, and technology, although further efforts are needed to overcome the existing obstacles.

Ajeng Rana Amelia Nugraha; Rachmawati Novaria; Dida Rahmadanik

Public Service And Governance Journal 2025 Universitas 17 Agustus 1945 Semarang

Kampung Wisata Batik Okra Surabaya which is located in the central area of Surabaya, has a great opportunity to be developed into one of the leading tourist destination centers as well as a cultural education center. Tourists who visit can participate in the process of making written batik which is the main attraction. This research is descriptive with a qualitative approach with the theory of community participation by Marschall (2006) to analyze the impact of community participation on the family economy in Kampung Wisata Batik Okra Surabaya. The results obtained through the research found that the Kampung Wisata Batik Okra Surabaya has not been optimal in meeting one of the three main indicators in the success of community participation stated by Marschall, namely the ability of the community to be involved in the process. The researcher's suggestion is to give awards to residents who actively contribute so that participation becomes more sustainable and develop sustainable training programs such as digital marketing, packaging of tourism products, or the management of batik galleries that are more attractive for tourists to visit.

Haniifah Rihadatulsyani; Rachmawati Novaria; Adi Soesiantoro

Desentralisasi : Jurnal Hukum, Kebijakan Publik, dan Pemerintahan 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

The study was intended to anlyze evaluations regarding the quality related to online registration of population administration at the Population and Civil Registration of Gresik Regency. The method used in the study is descriptive research with a qualitative approach. This descriptive research method was chosen to present data systematically, factually, and accurately regarding the facts in the field. This research model uses an approach to the implementation of service quality at the Population and Civil Registration Service of Gresik Regency. The results of this study are statutory regulations (Law Of The Republic Of Indonesia Number 25 Of 2009) where publics services is a primary obligation of all government officials to organize activities or a series of activities in order to fulfill service needs in accordance with statutory regulations for every citizen and resident for goods and services provided by public service providers. And from this study we can see together that the supporting factors of the analysis of the quality of online registration service of Gresik Regency.

Maharani Alvika Sari; Achluddin Ibnu Rochim; Rachmawati Novaria

Jurnal Yudistira : Publikasi Riset Ilmu Pendidikan dan Bahasa 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

The existence of street vendors at the Al-Akbar Mosque in Surabaya City who sell and buy their goods without complying with existing regulations can cause traffic jams for road users, those who are going to the hospital via the toll road or who have business via the toll road will have difficulties, because of the congestion. traders and buyers who park illegally. De to this incident, the Surabaya city government relocated the traders around the Al-Akbar Mosque to move to the Jambangan People's Market which is on the north side of the Al-Akbar Mosque. The purpose of this research is to provide a description and overview and also analyze the implementation of the Surabaya City Regional Regulation No. 9 of 2014 which discusses the provision of space for street vendors, not only to identify the supporting and inhibiting factors contained in the Regional Regulation policy. Surabaya City No. 9 of 2014. In this research, the method used is a research method by conducting observations, interviews and also documentation as evidence. The results of the research show that the implementation of the arrangement for street vendors is considered to be good but there are still inhibiting factors caused by the decline in the economic condition of the vendors after being relocated.