Perlindungan Hukum Nasabah Perbankan Dalam Penggunaan Layanan Electronic Banking (E-Banking)  (Studi di Kantor Cabang Pembantu Bank Negara Indonesia, Kertosono, Nganjuk)

Mochammad Alfin Ramdhan ; M. Ilham Fajry Akbar
JOSH: Journal of Sharia 📅 2025 Vol 4, No 02 🔗 DOI: 10.55352/josh.v4i02.2085
Abstract
This study discusses the legal protection of customers related to bank services in electronic banking services. The problem or problem formulation of this research is how is the legal protection of customers related to the use of electronic banking services (E-Banking) and what is the form of legal protection provided by Bank Negara Indonesia, Kertosono, Nganjuk to customers in the event of a loss in electronic banking transactions (E-Banking). This research method is empirical, namely sociological legal research and can also be called field research, and is strengthened by normative methods. Sources of legal materials used are primary, secondary and tertiary legal data sources. And using the techniques of collecting legal materials by interview and observation and literature study. The results show that the legal protection of customers using electronic banking services has not been regulated in any regulations even though the bank itself already has a banking law, but in this case the customer is a consumer, which means that the customer's rights are automatically protected by Law No.8 of 1999 concerning consumer and bank protection in providing legal protection to customers of electronic banking services if they experience a loss, refer to the Financial Services Authority Circular Lette No. 2/SEOJK.07/2014.
Keywords
Customer Legal Protection; Electronic Banking
How to Cite

Mochammad Alfin Ramdhan & M. Ilham Fajry Akbar (2025). Perlindungan Hukum Nasabah Perbankan Dalam Penggunaan Layanan Electronic Banking (E-Banking)  (Studi di Kantor Cabang Pembantu Bank Negara Indonesia, Kertosono, Nganjuk). JOSH: Journal of Sharia, 4(02). https://doi.org/10.55352/josh.v4i02.2085

Mochammad Alfin Ramdhan; M. Ilham Fajry Akbar, "Perlindungan Hukum Nasabah Perbankan Dalam Penggunaan Layanan Electronic Banking (E-Banking)  (Studi di Kantor Cabang Pembantu Bank Negara Indonesia, Kertosono, Nganjuk)," JOSH: Journal of Sharia, vol. 4, no. 02, 2025.

Mochammad Alfin Ramdhan; M. Ilham Fajry Akbar. "Perlindungan Hukum Nasabah Perbankan Dalam Penggunaan Layanan Electronic Banking (E-Banking)  (Studi di Kantor Cabang Pembantu Bank Negara Indonesia, Kertosono, Nganjuk)." JOSH: Journal of Sharia, vol. 4, no. 02, 2025.

Mochammad Alfin Ramdhan; M. Ilham Fajry Akbar. "Perlindungan Hukum Nasabah Perbankan Dalam Penggunaan Layanan Electronic Banking (E-Banking)  (Studi di Kantor Cabang Pembantu Bank Negara Indonesia, Kertosono, Nganjuk)." JOSH: Journal of Sharia 4, no. 02 (2025).

Mochammad Alfin Ramdhan & M. Ilham Fajry Akbar (2025) 'Perlindungan Hukum Nasabah Perbankan Dalam Penggunaan Layanan Electronic Banking (E-Banking)  (Studi di Kantor Cabang Pembantu Bank Negara Indonesia, Kertosono, Nganjuk)', JOSH: Journal of Sharia, 4(02). doi: 10.55352/josh.v4i02.2085.

Mochammad Alfin Ramdhan; M. Ilham Fajry Akbar. Perlindungan Hukum Nasabah Perbankan Dalam Penggunaan Layanan Electronic Banking (E-Banking)  (Studi di Kantor Cabang Pembantu Bank Negara Indonesia, Kertosono, Nganjuk). JOSH: Journal of Sharia. 2025;4(02).

Artikel Terkait

WANPRESTASI PERUMAHAN SYARIAH NON-BANK: URGENSI STANDARDISASI LABEL ‘SYARIAH’ MELALUI SERTIFIKASI KEPATUHAN

Fadli Maulana

POLITIK KEBIJAKAN PANGAN BERBASIS MAQASHID SYARIAH DI PAPUA BARAT DAYA: INTEGRASI PERAN PEREMPUAN DAN MASLAHAH PUBLIK

Etik Siswatiningrum; Nurinaya, Nurinaya ; Rajab, Adi Randi M

GEOPARK KALDERA TOBA DIMANFAATKAN SEBAGAI INSTRUMEN SOFT POWER DIPLOMACY OLEH INDONESIA DALAM MEMPROMOSIKAN CITRA POSITIF NEGARA DI TINGKAT INTERNASIONAL

Sijabat, Ribka; Zulian, Ibnu

DISEMINASI TEMUAN IDENTIFIKASI SURAT SUARA TIDAK SAH DAN IMPLIKASINYA TERHADAP PENDIDIKAN PEMILIH PADA PEMILUKADA KABUPATEN WONOGIRI TAHUN 2024

Sutarto, Retno Eko Mardani; Siti Fatimah; Nugroho, Aziz Widhi ; Widowati, Aisyah Rukmi ; Kamil, Azahery Insan

STUDI SOSIOLOGIS ATAS KASUS-KASUS HUKUM YANG VIRAL (NO VIRAL, NO JUSTICE)

Sondari , Elva Feria

PENERAPAN SANKSI ADMINISTRATIF TERHADAP RUMAH SAKIT PELAKU FRAUD KLAIM JKN DALAM PERSPEKTIF HUKUM KESEHATAN

Annisa , Mutia
Tren Sitasi Jurnal