Analisis Implementasi Standard Operating Procedure (SOP) Apron Movement Control dalam Pelayanan Pemanduan Kendaraan Di Bandar Udara Sultan Mahmud Badaruddin II Palembang

Dimas Fakhrurozi ; Septiyani Putri Astutik
Nian Tana Sikka : Jurnal ilmiah Mahasiswa 📅 2024 Vol 2, No 4 🔗 DOI: 10.59603/niantanasikka.v2i4.438
Abstract
In serving aviation activities on the air side, the role and supervision required in managing airside traffic from the Apron Movement Control Unit or AMC. When monitoring and providing services on the air side, the AMC unit must comply with the main tasks and functions that have been determined in order to achieve the monitoring and service tasks in accordance with the Standard Operating Procedure (SOP) that has been determined in article 217 paragraph (1) of Law Number 1 of 2009 concerning flight. This research aims to find out how the SOP for Apron Movement Control (AMC) Personnel is implemented and what obstacles are faced by AMC Personnel in vehicle piloting services (VVIP vehicles, project vehicles, criminal vehicles) at Palembang's Sultan Mahmud Badaruddin II Airport. This research uses a qualitative approach with types and sources of data, namely primary data and secondary data.  This research was carried out from August 2023 to February 2024 at Palembang's Sultan Mahmud Badaruddin II Airport. The results of this research are that the implementation of the Standard Operating Procedure (SOP) for Apron Movement Control in the Vehicle Guidance Service at Sultan Mahmud Badaruddin II Airport in Palembang went well and smoothly, apart from that there were several obstacles such as miscommunication between the AMC and other related parties. resulting in information being received repeatedly so that the information received by the AMC becomes inaccurate. And the lack of harmony between officials when leaving an event held airside can result in a lack of effectiveness in using the FOLLOW ME car.
 
 
Keywords
Implementation; Standard Operating Procedure (SOP); Apron Movement Control (AMC); Service
How to Cite

Dimas Fakhrurozi & Septiyani Putri Astutik (2024). Analisis Implementasi Standard Operating Procedure (SOP) Apron Movement Control dalam Pelayanan Pemanduan Kendaraan Di Bandar Udara Sultan Mahmud Badaruddin II Palembang. Nian Tana Sikka : Jurnal ilmiah Mahasiswa, 2(4). https://doi.org/10.59603/niantanasikka.v2i4.438

Dimas Fakhrurozi; Septiyani Putri Astutik, "Analisis Implementasi Standard Operating Procedure (SOP) Apron Movement Control dalam Pelayanan Pemanduan Kendaraan Di Bandar Udara Sultan Mahmud Badaruddin II Palembang," Nian Tana Sikka : Jurnal ilmiah Mahasiswa, vol. 2, no. 4, 2024.

Dimas Fakhrurozi; Septiyani Putri Astutik. "Analisis Implementasi Standard Operating Procedure (SOP) Apron Movement Control dalam Pelayanan Pemanduan Kendaraan Di Bandar Udara Sultan Mahmud Badaruddin II Palembang." Nian Tana Sikka : Jurnal ilmiah Mahasiswa, vol. 2, no. 4, 2024.

Dimas Fakhrurozi; Septiyani Putri Astutik. "Analisis Implementasi Standard Operating Procedure (SOP) Apron Movement Control dalam Pelayanan Pemanduan Kendaraan Di Bandar Udara Sultan Mahmud Badaruddin II Palembang." Nian Tana Sikka : Jurnal ilmiah Mahasiswa 2, no. 4 (2024).

Dimas Fakhrurozi & Septiyani Putri Astutik (2024) 'Analisis Implementasi Standard Operating Procedure (SOP) Apron Movement Control dalam Pelayanan Pemanduan Kendaraan Di Bandar Udara Sultan Mahmud Badaruddin II Palembang', Nian Tana Sikka : Jurnal ilmiah Mahasiswa, 2(4). doi: 10.59603/niantanasikka.v2i4.438.

Dimas Fakhrurozi; Septiyani Putri Astutik. Analisis Implementasi Standard Operating Procedure (SOP) Apron Movement Control dalam Pelayanan Pemanduan Kendaraan Di Bandar Udara Sultan Mahmud Badaruddin II Palembang. Nian Tana Sikka : Jurnal ilmiah Mahasiswa. 2024;2(4).

Artikel Terkait

Cafe Intelegensia: Kewirausahaan Berbasis Kebudayaan dalam Memperkenalkan Budaya Kalimantan Selatan

Muhammad Rivaldi Akbar

Pengaruh Media Sosial dan Brand Image terhadap Keputusan Pembelian Jasa Titip (Studi Kasus Pada El Jastip)

Emanuel Roberto Karlos; Nunsio Handrian Meylano; Dimas Realino

PENGARUH KUALITAS PELAYANAN DAN WORD OF MOUTH (WOM) TERHADAP KEPUASAN PELANGGAN PADA USAHA RB RUMAH KITA DI DESA MANUBURA KECAMATAN NELLE KABUPATEN SIKKA

Yoseph Ardiano Ruwe; Antonius Phillipus K.Gheta; Dimas Realino

PENGARUH PROMOSI DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN PADA DEALER HONDA RAJA JAYA MOTOR MAUMERE

Kristofurus Glenaldi Laju; Antonius Phillipus K.Gheta; Dimas Realino

Pengaruh Modal Kerja Terhadap Profitabilitas Pada PT.HM Sampoerna Yang Terdafatar Di Bursa Efek Indonesia Tahun 2019 – 2023

Florida Tresia Weking; Andreas Rengga; Kristiana Reinaldis Aek

PENGARUH ULASAN PELANGGAN DAN RATING PRODUK TERHADAP MINAT BELI DI E-COMMERCE SHOPEE (STUDI KASUS PADA MAHASISWA FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS NUSA NIPA MAUMERE)

Yohanes Don Bosko Lolo; Antonius Phillipus K.Gheta; Nunsio Handrian Meylano
Tren Sitasi Jurnal