Tinjauan Literatur Sistematis tentang Simulasi Sistem Antrean di Rumah Sakit: Model, Aplikasi, dan Evaluasi Kinerja

Latief Naufal Andryanto
Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan In... 📅 2025 Vol 3, No 2 🔗 DOI: 10.61132/uranus.v3i2.778
Abstract
This systematic literature review examines queue system simulation in hospitals across four key service areas: emergency departments, outpatient clinics, laboratories, and pharmacies. Following PRISMA methodology, 72 relevant studies (2015-2020) were analyzed to identify simulation models, software tools, performance parameters, and emerging trends. Findings reveal Discrete-Event Simulation dominance (59.7%), with increasing hybrid model adoption integrating System Dynamics and Agent-Based approaches. Emergency departments remain the primary application focus (52.8%), while Arena and AnyLogic emerged as predominant simulation platforms. Patient waiting time (91.7%) and resource utilization (77.8%) constitute the most evaluated performance metrics. Technological convergence trends demonstrate integration of real-time data analytics, machine learning, and digital twin concepts into traditional simulation frameworks. This review contributes methodological insights for optimizing hospital queueing systems while identifying research gaps in cross-departmental model interoperability and comprehensive value-based performance evaluation within contemporary healthcare systems.
Keywords
Healthcare Simulation; Hospital Operations; Performance Evaluation; Queueing Theory; Systematic Review
How to Cite

Latief Naufal Andryanto (2025). Tinjauan Literatur Sistematis tentang Simulasi Sistem Antrean di Rumah Sakit: Model, Aplikasi, dan Evaluasi Kinerja. Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika, 3(2). https://doi.org/10.61132/uranus.v3i2.778

Latief Naufal Andryanto, "Tinjauan Literatur Sistematis tentang Simulasi Sistem Antrean di Rumah Sakit: Model, Aplikasi, dan Evaluasi Kinerja," Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika, vol. 3, no. 2, 2025.

Latief Naufal Andryanto. "Tinjauan Literatur Sistematis tentang Simulasi Sistem Antrean di Rumah Sakit: Model, Aplikasi, dan Evaluasi Kinerja." Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika, vol. 3, no. 2, 2025.

Latief Naufal Andryanto. "Tinjauan Literatur Sistematis tentang Simulasi Sistem Antrean di Rumah Sakit: Model, Aplikasi, dan Evaluasi Kinerja." Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika 3, no. 2 (2025).

Latief Naufal Andryanto (2025) 'Tinjauan Literatur Sistematis tentang Simulasi Sistem Antrean di Rumah Sakit: Model, Aplikasi, dan Evaluasi Kinerja', Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika, 3(2). doi: 10.61132/uranus.v3i2.778.

Latief Naufal Andryanto. Tinjauan Literatur Sistematis tentang Simulasi Sistem Antrean di Rumah Sakit: Model, Aplikasi, dan Evaluasi Kinerja. Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika. 2025;3(2).

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