Analisis Tingkat Kepahaman Sistem Rujukan Berjenjang Terhadap Kepuasan Pasien BPJS di Rumah Sakit Umum Daerah Ir. Soekarno Kabupaten Sukoharjo

Primanda Budi Utami ; Muhlizardy Muhlizardy
Jurnal Mahasiswa Ilmu Kesehatan 📅 2024 Vol 2, No 4 🔗 DOI: 10.59841/jumkes.v2i4.1671
Abstract
Background; In Indonesia, the referral system is organized in a tiered form, which functions as part of the system and relates to each other. Satisfaction is a very important indicator in measuring health services in hospitals. The problem that often occurs in a tiered referral system that affects patient satisfaction is that patients do not understand the tiered referral system. The objectives of the research; Analyzing the level of understanding of the tiered referral system on BPJS patient satisfaction at RSUD Ir. Soekarno Sukoharjo Regency. Methods; This type of research is quantitative with descriptive research design. Result; The level of understanding of the tiered referral system with BPJS patient satisfaction obtained that 4 respondents had a low level of understanding felt less and quite satisfied. A total of 41 respondents had a moderate level of understanding although there were still respondents who felt less satisfied and satisfied, but most respondents who had a moderate level of understanding felt quite satisfied. A total of 10 respondents had a high level of understanding and were satisfied. Summary; There is a significant relationship between the level of understanding of the tiered referral system and BPJS patient satisfaction at Rumah Sakit Umum Daerah Ir. Soekarno Sukoharjo Regency.
Keywords
BPJS; Understanding; Satisfaction; Tiered Referral System
How to Cite

Primanda Budi Utami & Muhlizardy Muhlizardy (2024). Analisis Tingkat Kepahaman Sistem Rujukan Berjenjang Terhadap Kepuasan Pasien BPJS di Rumah Sakit Umum Daerah Ir. Soekarno Kabupaten Sukoharjo. Jurnal Mahasiswa Ilmu Kesehatan, 2(4). https://doi.org/10.59841/jumkes.v2i4.1671

Primanda Budi Utami; Muhlizardy Muhlizardy, "Analisis Tingkat Kepahaman Sistem Rujukan Berjenjang Terhadap Kepuasan Pasien BPJS di Rumah Sakit Umum Daerah Ir. Soekarno Kabupaten Sukoharjo," Jurnal Mahasiswa Ilmu Kesehatan, vol. 2, no. 4, 2024.

Primanda Budi Utami; Muhlizardy Muhlizardy. "Analisis Tingkat Kepahaman Sistem Rujukan Berjenjang Terhadap Kepuasan Pasien BPJS di Rumah Sakit Umum Daerah Ir. Soekarno Kabupaten Sukoharjo." Jurnal Mahasiswa Ilmu Kesehatan, vol. 2, no. 4, 2024.

Primanda Budi Utami; Muhlizardy Muhlizardy. "Analisis Tingkat Kepahaman Sistem Rujukan Berjenjang Terhadap Kepuasan Pasien BPJS di Rumah Sakit Umum Daerah Ir. Soekarno Kabupaten Sukoharjo." Jurnal Mahasiswa Ilmu Kesehatan 2, no. 4 (2024).

Primanda Budi Utami & Muhlizardy Muhlizardy (2024) 'Analisis Tingkat Kepahaman Sistem Rujukan Berjenjang Terhadap Kepuasan Pasien BPJS di Rumah Sakit Umum Daerah Ir. Soekarno Kabupaten Sukoharjo', Jurnal Mahasiswa Ilmu Kesehatan, 2(4). doi: 10.59841/jumkes.v2i4.1671.

Primanda Budi Utami; Muhlizardy Muhlizardy. Analisis Tingkat Kepahaman Sistem Rujukan Berjenjang Terhadap Kepuasan Pasien BPJS di Rumah Sakit Umum Daerah Ir. Soekarno Kabupaten Sukoharjo. Jurnal Mahasiswa Ilmu Kesehatan. 2024;2(4).

Artikel Terkait

Penentuan Nilai LC₅₀ Ekstrak Etanol Daun Trembesi (Samanea saman) Menggunakan Metode BSLT sebagai Dasar Klasifikasi Toksisitas terhadap Larva Udang Renik Air Asin (Artemia salina)

Haryanto; Arkam Runa Bombing, Mychellianien; Nurica; Ramadhani Putri Syahyuti, Nia; Nurul Aliyah , Afni; Ardila Baharuddin, Fachria; Amalia, Nurul

Penilaian Toksisitas Akut Ekstrak Etanol Daun Trembesi (Samanea saman) terhadap Artemia salina Evaluasi Berbasis Metode BSLT

Haryanto; Passalowongi, A. Alya; Hadira; Ramadhani, Salsabila; Rois, Adelia; Arianti, Arini; Annisa Idris Tana, A. Mutiara

Karakterisasi Tingkat Toksisitas Ekstrak Etanol Daun Trembesi (Samanea saman) Terhadap Larva Udang Renik Air Asin (Artemia salina) Berdasarkan Metode BSLT

Haryanto; Buna, Nafila; Hafifah, Nurul; Arrahmah, Muftiha; Febrianti, Febi; Aidil Pitrah, Muh

Uji Toksisitas Ekstrak Metanol Batang Prasman (Peperomia pellucida) Terhadap Mortalitas Larva Udang (Artemia salina L.)

Haryanto; Fauzan Pratama, Ahmad; Roudhina, Arisya; Nur Athifah, Andi; Helendika Al Asyahra, Niska; Aulia A, Nur; Salsabila, Nur; Hairana Rori, Zahra

Uji Toksisitas Akut Ekstrak Etanol Daun Trembesi (Samanea saman) terhadap Larva Udang Renik Air Asin (Artemia salina)

Haryanto; Auliya Alja, Dzakiyyah Azizah; Adzzariaat Zalza, Sysca; Munsir, Ana; Selviana, Murni; Isnaeni Tahir, Alifiah; Nur Hadra, Siti

Rehabilitasi Pasien Edentulous Lengkap dengan Gigi Tiruan Lengkap Resin Akrilik Konvensional: Laporan Kasus

Nur Miftakhan Ilmi Tsabitul Azmi; Owin Bambang Wijanarko; Khilmi Maulana Syifa
Tren Sitasi Jurnal