Kualitas Pelayanan Dan Kompetensi Pegawai Kecamatan Penajam Kabupaten Penajam Paser Utara

Andi Murni ; Nurmadhani Fitri ; Mulyadi Hamid
Journal of Management and Social Sciences (JIMAS) 📅 2024 Vol 3, No 1 🔗 DOI: 10.55606/jimas.v3i1.1057
Abstract
This research aims to determine the quality of service for employees in Penajam District, North Penajam Paser Regency and determine the competency of employees in Penajam District, North Penajam Paser Regency. The research method used is a qualitative method. The number of informants was 12 people consisting of 6 sub-district officials and 6 community members. The results of the research show that the quality of service for employees in Penajam District, North Penajam Paser Regency is satisfactory and to improve quality you must pay attention to factors inhibiting and supporting public services, paying attention to procedures for providing services to the community. The competency of Penajam District Employees, North Penajam Paser Regency is quite good and must continue to be improved.
Keywords
Service Quality; Employee Competence
How to Cite

Andi Murni, et al. (2024). Kualitas Pelayanan Dan Kompetensi Pegawai Kecamatan Penajam Kabupaten Penajam Paser Utara. Journal of Management and Social Sciences (JIMAS), 3(1). https://doi.org/10.55606/jimas.v3i1.1057

Andi Murni; Nurmadhani Fitri; Mulyadi Hamid, "Kualitas Pelayanan Dan Kompetensi Pegawai Kecamatan Penajam Kabupaten Penajam Paser Utara," Journal of Management and Social Sciences (JIMAS), vol. 3, no. 1, 2024.

Andi Murni; Nurmadhani Fitri; Mulyadi Hamid. "Kualitas Pelayanan Dan Kompetensi Pegawai Kecamatan Penajam Kabupaten Penajam Paser Utara." Journal of Management and Social Sciences (JIMAS), vol. 3, no. 1, 2024.

Andi Murni; Nurmadhani Fitri; Mulyadi Hamid. "Kualitas Pelayanan Dan Kompetensi Pegawai Kecamatan Penajam Kabupaten Penajam Paser Utara." Journal of Management and Social Sciences (JIMAS) 3, no. 1 (2024).

Andi Murni, et al. (2024) 'Kualitas Pelayanan Dan Kompetensi Pegawai Kecamatan Penajam Kabupaten Penajam Paser Utara', Journal of Management and Social Sciences (JIMAS), 3(1). doi: 10.55606/jimas.v3i1.1057.

Andi Murni; Nurmadhani Fitri; Mulyadi Hamid. Kualitas Pelayanan Dan Kompetensi Pegawai Kecamatan Penajam Kabupaten Penajam Paser Utara. Journal of Management and Social Sciences (JIMAS). 2024;3(1).

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