Pengaruh Kepercayaan terhadap Persepsi Keamanan Transaksi pada Aplikasi Belanja Online di Kalangan Milenial: Studi Literatur Sistematis

Abstract
This study aims to examine the influence of trust on the perception of transaction security in the use of online shopping applications among millennials. The development of digital technology and the increasing use of online shopping applications have influenced how users assess security risks, personal data protection, and the reliability of transaction systems. This study employs a literature review method by examining relevant previous studies on trust, transaction security, digital risk, and user experience in online shopping. The findings indicate that user trust plays an important role in shaping perceptions of transaction security. Such trust is influenced by the platform’s ability to protect personal data, provide secure payment systems, and ensure smooth transaction processes. The higher the level of user trust in system security, the greater their tendency to use online shopping applications for transactions. Therefore, trust and transaction security are important factors in increasing millennials’ interest and comfort in online shopping.
Keywords
How to Cite

Afifah Salsabila, et al. (2026). Pengaruh Kepercayaan terhadap Persepsi Keamanan Transaksi pada Aplikasi Belanja Online di Kalangan Milenial: Studi Literatur Sistematis. Jurnal Mahasiswa Kreatif, 4(3). https://doi.org/10.59581/jmk-widyakarya.v4i3.6169

Afifah Salsabila; Stefanie Inggried Gorap; Yulita Sirinti Pongtambing; Eliyah Acantha Manapa Sampetoding, "Pengaruh Kepercayaan terhadap Persepsi Keamanan Transaksi pada Aplikasi Belanja Online di Kalangan Milenial: Studi Literatur Sistematis," Jurnal Mahasiswa Kreatif, vol. 4, no. 3, 2026.

Afifah Salsabila; Stefanie Inggried Gorap; Yulita Sirinti Pongtambing; Eliyah Acantha Manapa Sampetoding. "Pengaruh Kepercayaan terhadap Persepsi Keamanan Transaksi pada Aplikasi Belanja Online di Kalangan Milenial: Studi Literatur Sistematis." Jurnal Mahasiswa Kreatif, vol. 4, no. 3, 2026.

Afifah Salsabila; Stefanie Inggried Gorap; Yulita Sirinti Pongtambing; Eliyah Acantha Manapa Sampetoding. "Pengaruh Kepercayaan terhadap Persepsi Keamanan Transaksi pada Aplikasi Belanja Online di Kalangan Milenial: Studi Literatur Sistematis." Jurnal Mahasiswa Kreatif 4, no. 3 (2026).

Afifah Salsabila, et al. (2026) 'Pengaruh Kepercayaan terhadap Persepsi Keamanan Transaksi pada Aplikasi Belanja Online di Kalangan Milenial: Studi Literatur Sistematis', Jurnal Mahasiswa Kreatif, 4(3). doi: 10.59581/jmk-widyakarya.v4i3.6169.

Afifah Salsabila; Stefanie Inggried Gorap; Yulita Sirinti Pongtambing; Eliyah Acantha Manapa Sampetoding. Pengaruh Kepercayaan terhadap Persepsi Keamanan Transaksi pada Aplikasi Belanja Online di Kalangan Milenial: Studi Literatur Sistematis. Jurnal Mahasiswa Kreatif. 2026;4(3).

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