Pengukuran Efektivitas Perlindungan Hukum dalam Pengiriman Barang Berdasarkan Perspektif Konsumen Dalam Konteks Kuhd dan Kuh Perdata: Legal Protection of Consumers Using Goods Delivery Services (Ekspeditions)

Freight can be generally defined that the carriage is a reciprocal agreement between the carrier  with the sender,  wherein the carrier binds itself to organize the transport of  goods and or from  one  place  to  a  particular  destination  safely,  while  the  sender  binds  itself  to  pay  the freight. Courier  services  and  trade  relationship  of  mutual  influence.  Development  of  trade  is  strongly influenced  by  the  birth  of  a  freight  forwarder.  Courier  services  also  participate  in  the  growth  of foreign and domestic trade. Formulation of research objectives are a reflection direction and elaboration of strategies to problems that arise in the writing, while the writing is being implemented not deviated from its original purpose. Then formulated the goal of this paper was to determine the legal protection and implementation of consumer redress against the freight forwarder.The method used in this research is the method of empirical juridical approach. While the research  is  descriptive  specification  anaitisyang  intended  to  describe  the  legislation  in  force associated with legal theories.Based  on  research  that  shows  that  in  this  case  about  liability  if  anything  happens  to  the item before reaching the destination or delay in delivery or if there are other things, the company is obliged to replace losses caused his company. and in case of loss or serious damage, the company will  provide  compensation  in  accordance  with  the  price  of  goods  or  conducted  negotiations regarding the compensation agreements.