Efektivitas Program Jakarta Evolution (JakEVO) dalam Memberikan Pelayanan Perizinan di Jakarta Selatan

Rabbani Priyotomo ; Khaerul Umam Noer
Jurnal Hukum, Administrasi Publik, dan Ilmu Komuni... 📅 2026 Vol 3, No 1 🔗 DOI: 10.62383/konstitusi.v3i1.1557
Abstract
This study examines the effectiveness of the Jakarta Evolution (JakEVO) program in the implementation of online-based licensing services in South Jakarta, specifically for public transportation route licensing. The program was initiated as part of a public service reform effort aimed at improving accessibility, efficiency, and transparency in the licensing administration process. This study uses a qualitative descriptive approach with data collection techniques including in-depth interviews, field observations, and document studies, involving both the implementing officials at the South Jakarta UP PMPTSP and the public as service users. The findings indicate that JakEVO has positively contributed to the ease and flexibility of the licensing process, particularly in reducing the need for face-to-face interactions. However, its implementation has not yet been fully optimized due to several challenges, including limited program socialization, low digital literacy among the public, technical disruptions in the application system, and human resource capacity that is not fully adaptive to digital transformation. Additionally, the program's evaluation mechanism remains descriptive and lacks comprehensive quantitative performance indicators.
Keywords
Jakarta Evolution; Licensing Services; Program Effectiveness; Public Innovation; South Jakarta
How to Cite

Rabbani Priyotomo & Khaerul Umam Noer (2026). Efektivitas Program Jakarta Evolution (JakEVO) dalam Memberikan Pelayanan Perizinan di Jakarta Selatan. Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi, 3(1). https://doi.org/10.62383/konstitusi.v3i1.1557

Rabbani Priyotomo; Khaerul Umam Noer, "Efektivitas Program Jakarta Evolution (JakEVO) dalam Memberikan Pelayanan Perizinan di Jakarta Selatan," Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi, vol. 3, no. 1, 2026.

Rabbani Priyotomo; Khaerul Umam Noer. "Efektivitas Program Jakarta Evolution (JakEVO) dalam Memberikan Pelayanan Perizinan di Jakarta Selatan." Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi, vol. 3, no. 1, 2026.

Rabbani Priyotomo; Khaerul Umam Noer. "Efektivitas Program Jakarta Evolution (JakEVO) dalam Memberikan Pelayanan Perizinan di Jakarta Selatan." Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi 3, no. 1 (2026).

Rabbani Priyotomo & Khaerul Umam Noer (2026) 'Efektivitas Program Jakarta Evolution (JakEVO) dalam Memberikan Pelayanan Perizinan di Jakarta Selatan', Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi, 3(1). doi: 10.62383/konstitusi.v3i1.1557.

Rabbani Priyotomo; Khaerul Umam Noer. Efektivitas Program Jakarta Evolution (JakEVO) dalam Memberikan Pelayanan Perizinan di Jakarta Selatan. Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi. 2026;3(1).

Artikel Terkait

Analisis Yuridis Perlindungan Hukum terhadap Hak Waris Perempuan dalam Perspektif Hukum Perdata Indonesia

Mario Silitonga

Penerapan Pelayanan Publik Berbasis Digital Melalui Website Digikel di Kelurahan Biawao & Limba U1 Kota Gorontalo

Israwati Salsabila Karsimin; Irawaty Igirisa; Alfiyah Agussalim

Ketiadaan Batas Waktu dalam Peradilan Perdata dan Dampaknya terhadap Asas Sederhana, Cepat, dan Biaya Ringan

Chairul Huda Yudi Mahardika; Rhamaditya Oktaviano Suryo Adi; Anggi Sri Haryati Simarmata

Pelaksanaan Mediasi dalam Peradilan Perdata dan Kaitannya dengan Asas Cepat, Sederhana, dan Biaya Ringan

Tubagus Muhamad Faldiansyah; Hayev Fackih Faturohman; Anggi Sri Haryati Simarmata

Analisis Yuridis Viktimologi dalam Perlindungan Korban Kekerasan terhadap Perempuan dan Anak di Indonesia

Muhammad Raihan Sam; Tasya Kusuma Wardani

Implementasi Kebijakan Bantuan Langsung Tunai dalam Pengentasan Kemiskinan di Kelurahaan Moodu Kecamatan Kota Timur Kota Gorontalo

Ibel Stefani Putri; Yacob Noho Nani; Romy Tantu
Tren Sitasi Jurnal