Efektivitas Pengeluaran Pemerintah dalam Meningkatkan Pelayanan Publik di Era Digital

Ahmad Wahyudi Zein ; Aliya Fayyaza ; Isma Awaliyah Sipahutar
Jurnal Manajemen Bisnis Era Digital 📅 2025 Vol 2, No 2 🔗 DOI: 10.61132/jumabedi.v2i2.524
Abstract
Digital transformation has become a central driver in reforming public services in Indonesia. However, the effectiveness of government expenditure in supporting this transition remains a critical issue. This study aims to examine the extent to which public spending contributes to the improvement of digital public service quality, efficiency, and accessibility. Using a quantitative approach with a descriptive-explanatory design, data were collected from ten regional governments through documentation and surveys. The results show a positive correlation between government spending on digitalization and service performance, although this relationship is also influenced by factors such as infrastructure readiness, human resource capacity, public participation, and inter-agency coordination. The findings emphasize the importance of sustainable budgeting and measurable monitoring in managing digital fiscal policies. The study recommends an integrated strategy combining fiscal planning, bureaucratic capacity-building, and public digital literacy to ensure inclusive and impactful digital service transformation.
Keywords
Digital governance; Government expenditure; Public service; Regional development; Service effectiveness
How to Cite

Ahmad Wahyudi Zein, et al. (2025). Efektivitas Pengeluaran Pemerintah dalam Meningkatkan Pelayanan Publik di Era Digital. Jurnal Manajemen Bisnis Era Digital, 2(2). https://doi.org/10.61132/jumabedi.v2i2.524

Ahmad Wahyudi Zein; Aliya Fayyaza; Isma Awaliyah Sipahutar, "Efektivitas Pengeluaran Pemerintah dalam Meningkatkan Pelayanan Publik di Era Digital," Jurnal Manajemen Bisnis Era Digital, vol. 2, no. 2, 2025.

Ahmad Wahyudi Zein; Aliya Fayyaza; Isma Awaliyah Sipahutar. "Efektivitas Pengeluaran Pemerintah dalam Meningkatkan Pelayanan Publik di Era Digital." Jurnal Manajemen Bisnis Era Digital, vol. 2, no. 2, 2025.

Ahmad Wahyudi Zein; Aliya Fayyaza; Isma Awaliyah Sipahutar. "Efektivitas Pengeluaran Pemerintah dalam Meningkatkan Pelayanan Publik di Era Digital." Jurnal Manajemen Bisnis Era Digital 2, no. 2 (2025).

Ahmad Wahyudi Zein, et al. (2025) 'Efektivitas Pengeluaran Pemerintah dalam Meningkatkan Pelayanan Publik di Era Digital', Jurnal Manajemen Bisnis Era Digital, 2(2). doi: 10.61132/jumabedi.v2i2.524.

Ahmad Wahyudi Zein; Aliya Fayyaza; Isma Awaliyah Sipahutar. Efektivitas Pengeluaran Pemerintah dalam Meningkatkan Pelayanan Publik di Era Digital. Jurnal Manajemen Bisnis Era Digital. 2025;2(2).

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