Dinamika Sentimen Komunikasi Mahasiswa dan Dosen dengan Pemanfaatan Analisis Pesan Whatsapp Akademis Menggunakan Machine Learning

Abdi Prayogi ; Novriyenny Novriyenny ; I Gusti Prahmana
Repeater : Publikasi Teknik Informatika dan Jaring... 📅 2025 Vol 3, No 2 🔗 DOI: 10.62951/repeater.v3i2.404
Abstract
Communication is the process of exchanging information, ideas, thoughts, and feelings between individuals or groups through the use of words, signs, or actions. This process can take place verbally or non-verbally and involves various media and channels, such as face-to-face conversations, writing, gestures, facial expressions, and digital technology. This research was conducted at STMIK Kaputama Binjai, namely the WhatsApp group between lecturers and students. This study uses the Support Vector Machine (SVM) method. SVM is a type of supervised learning machine learning that requires sample data. Support Vector Machine (SVM) is an algorithm developed by Boser, Guyon, and Vapnik in 1992. Support Vector Machine (SVM) has a concept that is combined with previous computational theories. This method can transform training data into higher dimensions using non-linear patterns. The results of the Support Vector Machine method classification with a total of 16 positive sentiments, 40 neutral sentiments and 71 negative sentiments. Accuracy value 67%, margin error 39%. Positive prediction precision 75%, neutral prediction precision 83% and negative prediction precision 88%..
Keywords
Sentiment Analysis; Support Vector Machine; and STMIK Kaputama Binjai
How to Cite

Abdi Prayogi, et al. (2025). Dinamika Sentimen Komunikasi Mahasiswa dan Dosen dengan Pemanfaatan Analisis Pesan Whatsapp Akademis Menggunakan Machine Learning. Repeater : Publikasi Teknik Informatika dan Jaringan, 3(2). https://doi.org/10.62951/repeater.v3i2.404

Abdi Prayogi; Novriyenny Novriyenny; I Gusti Prahmana, "Dinamika Sentimen Komunikasi Mahasiswa dan Dosen dengan Pemanfaatan Analisis Pesan Whatsapp Akademis Menggunakan Machine Learning," Repeater : Publikasi Teknik Informatika dan Jaringan, vol. 3, no. 2, 2025.

Abdi Prayogi; Novriyenny Novriyenny; I Gusti Prahmana. "Dinamika Sentimen Komunikasi Mahasiswa dan Dosen dengan Pemanfaatan Analisis Pesan Whatsapp Akademis Menggunakan Machine Learning." Repeater : Publikasi Teknik Informatika dan Jaringan, vol. 3, no. 2, 2025.

Abdi Prayogi; Novriyenny Novriyenny; I Gusti Prahmana. "Dinamika Sentimen Komunikasi Mahasiswa dan Dosen dengan Pemanfaatan Analisis Pesan Whatsapp Akademis Menggunakan Machine Learning." Repeater : Publikasi Teknik Informatika dan Jaringan 3, no. 2 (2025).

Abdi Prayogi, et al. (2025) 'Dinamika Sentimen Komunikasi Mahasiswa dan Dosen dengan Pemanfaatan Analisis Pesan Whatsapp Akademis Menggunakan Machine Learning', Repeater : Publikasi Teknik Informatika dan Jaringan, 3(2). doi: 10.62951/repeater.v3i2.404.

Abdi Prayogi; Novriyenny Novriyenny; I Gusti Prahmana. Dinamika Sentimen Komunikasi Mahasiswa dan Dosen dengan Pemanfaatan Analisis Pesan Whatsapp Akademis Menggunakan Machine Learning. Repeater : Publikasi Teknik Informatika dan Jaringan. 2025;3(2).

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