Safety Culture as a Mediator between Self Efficacy, Social Support, and Patient Centered Care Among Healthcare Workers

Ayu Hartini ; Aulia ; Liana ; Duta ; Johanes Johanes
Journal of Health Sciences, Public Health and Phar... 📅 2026 Vol 3, No 1 🔗 DOI: 10.70062/globalhealth.v3i1.275
Abstract
Patient-Centered Care (PCC) is a healthcare approach that places the patient at the center of every interaction and clinical decision-making. However, a preliminary study at Tarumajaya Hospital showed that 58% of healthcare workers had not yet optimally implemented the PCC approach. This study aimed to analyze the influence of self-efficacy and social support on the implementation of Patient-Centered Care, with safety culture as a mediating variable, at Tarumajaya Hospital. The research method used was quantitative analytic with a cross-sectional design. The study sample used a saturated sampling technique of 132 healthcare workers, consisting of doctors, nurses, and medical support staff. Data analysis used Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results showed that self-efficacy and social support had a positive and significant effect on safety culture and PCC implementation. Safety culture also had a positive and significant effect on PCC implementation. Furthermore, safety culture was shown to mediate the influence of self-efficacy and social support on PCC implementation. The coefficient of determination value indicates that the model has strong ability to explain variations in PCC.
Keywords
Healthcare Workers; Patient Centered Care (PCC); Safety Culture; Self Efficacy; Social Support
How to Cite

Ayu Hartini, et al. (2026). Safety Culture as a Mediator between Self Efficacy, Social Support, and Patient Centered Care Among Healthcare Workers. Journal of Health Sciences, Public Health and Pharmacy, 3(1). https://doi.org/10.70062/globalhealth.v3i1.275

Ayu Hartini, Aulia; Liana, Duta; Johanes Johanes, "Safety Culture as a Mediator between Self Efficacy, Social Support, and Patient Centered Care Among Healthcare Workers," Journal of Health Sciences, Public Health and Pharmacy, vol. 3, no. 1, 2026.

Ayu Hartini, Aulia; Liana, Duta; Johanes Johanes. "Safety Culture as a Mediator between Self Efficacy, Social Support, and Patient Centered Care Among Healthcare Workers." Journal of Health Sciences, Public Health and Pharmacy, vol. 3, no. 1, 2026.

Ayu Hartini, Aulia; Liana, Duta; Johanes Johanes. "Safety Culture as a Mediator between Self Efficacy, Social Support, and Patient Centered Care Among Healthcare Workers." Journal of Health Sciences, Public Health and Pharmacy 3, no. 1 (2026).

Ayu Hartini, et al. (2026) 'Safety Culture as a Mediator between Self Efficacy, Social Support, and Patient Centered Care Among Healthcare Workers', Journal of Health Sciences, Public Health and Pharmacy, 3(1). doi: 10.70062/globalhealth.v3i1.275.

Ayu Hartini, Aulia; Liana, Duta; Johanes Johanes. Safety Culture as a Mediator between Self Efficacy, Social Support, and Patient Centered Care Among Healthcare Workers. Journal of Health Sciences, Public Health and Pharmacy. 2026;3(1).

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