SciRepID - Perancangan Sistem Informasi Manajemen Antrian untuk Meningkatkan Efisiensi di Puskesmas Stabat Lama


Perancangan Sistem Informasi Manajemen Antrian untuk Meningkatkan Efisiensi di Puskesmas Stabat Lama

Saturnus: Jurnal Teknologi dan Sistem Informasi
Asosiasi Riset Teknik Elektro dan Informatika Indonesia (ARTEII)

📄 Abstract

Health centers have an important role in providing effective and efficient health services to the community. However, the problem of long and unorganized queues often hinders the quality of service. This study aims to design and implement a web-based queue management system at the Stabat Lama Health Center. The methods used include system requirements analysis, database design, and software development. This system allows patient registration, queue number retrieval, and automatic patient calling, thereby reducing waiting time and increasing operational efficiency. The implementation results show that this system is able to create a more orderly service flow, minimize errors in the queuing process, and increase patient satisfaction. With the integration of information technology, this system is expected to support the transformation of more modern and responsive health services.

🔖 Keywords

#Queue System; Health Centers; Health Services; Information Technology; Operational Efficiency

ℹ️ Informasi Publikasi

Tanggal Publikasi
14 January 2025
Volume / Nomor / Tahun
Volume 3, Nomor 1, Tahun 2025

📝 HOW TO CITE

Ali Ikhwan; Fahar Abdul Aziz; Muhammad Prahmana Tirta; Masayu Wianda Putri; Ananda Utami, "Perancangan Sistem Informasi Manajemen Antrian untuk Meningkatkan Efisiensi di Puskesmas Stabat Lama," Saturnus: Jurnal Teknologi dan Sistem Informasi, vol. 3, no. 1, Jan. 2025.

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