Komparasi Algoritma SVM dan Random Forest Dalam Sentimen Analisis Review Shopee di Google Play Store Dengan Anova

Eko Susanto ; Sharipuddin Sharipuddin ; Benni Purnama
Prosiding Seminar Nasional Ilmu Teknik 📅 2026 Vol 2, No 2 🔗 DOI: 10.61132/prosemnasproit.v2i2.177
Abstract
The rapid growth of e-commerce in Indonesia, particularly the Shopee platform, has generated a large volume of user reviews on the Google Play Store, which can be analyzed to understand consumer sentiment. This study aims to compare the performance of the Support Vector Machine (SVM) and Random Forest (RF) algorithms in binary sentiment classification (positive and negative) on Shopee reviews, as well as to statistically test the significance of their differences using One-Way ANOVA. A total of 400,498 reviews were collected via web scraping, preprocessed through text normalization, tokenization, and Indonesian language stemming, and then feature-extracted using TF-IDF and Count Vectorizer. Evaluation results show that SVM achieved an accuracy of 91.77%, precision of 91.49%, recall of 91.77%, and F1-Score of 91.56%, while RF achieved an accuracy of 90.07%, precision of 91.68%, recall of 90.07%, and F1-Score of 90.55%. ANOVA confirmed that the performance difference between the two algorithms is statistically significant (p-value = 0.0007) with a large effect size (η² = 0.1815). Therefore, SVM is recommended as a more optimal and consistent algorithm for automated sentiment analysis of Indonesian e-commerce reviews, while also providing a replicable methodological framework for similar future research.
Keywords
ANOVA; Google Play Store; Random Forest; sentiment analysis; SVM
How to Cite

Eko Susanto, et al. (2026). Komparasi Algoritma SVM dan Random Forest Dalam Sentimen Analisis Review Shopee di Google Play Store Dengan Anova. Prosiding Seminar Nasional Ilmu Teknik, 2(2). https://doi.org/10.61132/prosemnasproit.v2i2.177

Eko Susanto; Sharipuddin Sharipuddin; Benni Purnama, "Komparasi Algoritma SVM dan Random Forest Dalam Sentimen Analisis Review Shopee di Google Play Store Dengan Anova," Prosiding Seminar Nasional Ilmu Teknik, vol. 2, no. 2, 2026.

Eko Susanto; Sharipuddin Sharipuddin; Benni Purnama. "Komparasi Algoritma SVM dan Random Forest Dalam Sentimen Analisis Review Shopee di Google Play Store Dengan Anova." Prosiding Seminar Nasional Ilmu Teknik, vol. 2, no. 2, 2026.

Eko Susanto; Sharipuddin Sharipuddin; Benni Purnama. "Komparasi Algoritma SVM dan Random Forest Dalam Sentimen Analisis Review Shopee di Google Play Store Dengan Anova." Prosiding Seminar Nasional Ilmu Teknik 2, no. 2 (2026).

Eko Susanto, et al. (2026) 'Komparasi Algoritma SVM dan Random Forest Dalam Sentimen Analisis Review Shopee di Google Play Store Dengan Anova', Prosiding Seminar Nasional Ilmu Teknik, 2(2). doi: 10.61132/prosemnasproit.v2i2.177.

Eko Susanto; Sharipuddin Sharipuddin; Benni Purnama. Komparasi Algoritma SVM dan Random Forest Dalam Sentimen Analisis Review Shopee di Google Play Store Dengan Anova. Prosiding Seminar Nasional Ilmu Teknik. 2026;2(2).

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